I find the staff friendly and always willing to help with any concerns I have. Mum is happy
J G (Daughter of Resident)
A lovely home with kind, caring staff who look after the residents so well.
I A (Great Great-Niece of Resident)
I immediately felt at ease when I dropped my husband off for respite care.
Sally C (Wife of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Bamfield Lodge Care Home has a Review Score of 9.7 (9.650) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Bamfield Lodge Care Home has 79 reviews.
Review from I A (Great Great-Niece of Resident) published on 17 May 2023
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your kind review - I will pass your comments on to the team who will be glad to hear them.
Best wishes.
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Review from Sally C (Wife of Resident) published on 18 April 2023
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Dear Sally,
Thank you for your kind words, it was our pleasure to have him here. I will pass your kind comments on to the team who will be very pleased to hear them.
Best wishes
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Review from Paul M (Respite Resident) published on 17 March 2023
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Dear Paul, thank you for your kind words. We are pleased you enjoyed your stay with us and hope you are well. I will pass your feedback on to the team.
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Review from S M (Daughter of Resident) published on 11 January 2023
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your kind review, I will pass your comments on to the team.
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Review from Margaret W (Sister-in-law of Resident) published on 7 December 2022
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Dear Margaret,
Thank you for your lovely comments, I will read these to the team and I know they will really appreciate the feedback.
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Review from L D (Daughter of Resident) published on 24 August 2022
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your kind review - we are so pleased you are happy with Bamfield Lodge and we will pass your comments to the team.
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Review from A C (Grandson of Resident) published on 22 August 2022
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Dear Aaron
Thank you for your kind review - I will pass your comments to the team and I know they will be really pleased to hear how happy you and your grandma are.
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Review from Carolyn F (Mother of Resident) published on 6 July 2022
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Dear Carolyn
Thank you for your kind words I will share them with the team; I hope he is well and settling into his new home closer to you.
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Review from Nick H (Son of Resident) published on 6 July 2022
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Reply from Kelly Irwin, General Manager at Barchester Bamfield Lodge Care Home
Dear Nick
Thank you for your kind words, I will share them with the team.
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Review from K P (Son of Resident) published on 17 December 2021
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Reply from Home Admin, Home Adminstrator at Barchester Bamfield Lodge Care Home
Thanks so much for your feedback, we're over the moon to hear that your mum is happy here with us and that we've been able to offer support to not only your mum but your family also.
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Review from Gary W (Son of Resident) published on 8 November 2021
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Reply from Caroline Walker, General Manager at Barchester Bamfield Lodge Care Home
Hi Gary, thank you very much for your positive review. I will pass your comments on to the team. We are really pleased that Mum is happy and content. Kind regards, Caroline
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Review from Melissa B (Friend of Resident) published on 26 September 2021
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Review from Helen G (Daughter of Resident) published on 7 May 2021
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Thank you to each one of you.
Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you so much for your kind words, I'll pass this on to my team. I am so pleased you were so happy with Bamfield.
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Review from Davina B (Daughter of Resident) published on 22 January 2021
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you, we very much appreciate your feedback. I'll let my team know how happy you are with your father's care.
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Review from M R (Son of Resident) published on 22 January 2021
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your review M R. I'll pass this on to my team and let them know how happy you and Mum are with our service.
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Review from G L (Son of Resident) published on 19 January 2021
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your amazing review. we very much appreciate your feedback, it has given us a much-needed boost in these difficult times.
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Review from Rosina N (Daughter of Resident) published on 6 January 2021
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you for such a positive review. I'll pass this on to my team.
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Review from Debbie B (Daughter-in-law of Resident) published on 26 November 2020
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you so much for your review. I shall share your kind words with the team.
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Review from K G (Daughter of Resident) published on 16 November 2020
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you very much for your kind review. I will ensure that your comments are passed onto the team here at Bamfield Lodge. With best wishes, the family at Bamfield,
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Review from D J (Wife of Resident) published on 16 November 2020
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Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your kind words. We are all pleased you are so happy with Bamfield Lodge.
I shall pass this on to my team.
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The Review Score of 9.7 (9.650) out of 10 for Barchester Bamfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.650 for Barchester Bamfield Lodge Care Home is calculated as follows: ( (189 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 257 Ratings = 4.65
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Bamfield Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jul 2022
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Job Title: General Manager
Joined: 2017
I joined to Barchester in 2017 and have gained a lot of experience during that time. I am very proud of my work and get a lot of satisfaction from providing high standards of care and guiding the team. As the General Manager I am responsible for the overall running of Bamfield Lodge and assisted in this by a great team of staff. It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes.
My door is always open to anyone considering care for themselves or for a loved one. Please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.
My passion is to ensure that our residents are provided with the very best of care, dignity, respect and support to enable them to live a healthy and happy life in our home.
I look forward to welcoming you to our home.
Job Title: Deputy Manager Clinical
Joined: 2022
Hello, my name is Attila and I am the Clinical Deputy Manager here at Bamfield Lodge. I have over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also experience from various senior roles that I have fulfilled across a number of care settings including being a General Manager, Deputy Manager and Clinical Lead.
I thoroughly enjoy supporting residents at Bamfield and working alongside a wonderful team.
Job Title: Head of Unit
Joined: 2020
Lavinia joined the team as a care assistant and has progressed to being a senior carer, and following this Head of Unit for our residential community. Her passion and dedication to the residents are second to none. Lavinia enjoys getting to know our residents and families and likes the strong community feel of our home.
Job Title: Care Assistant
Joined: 2018
Daniela has worked in Barchester homes for a number of years, and leads the way for junior care assistants. Daniela has very high standards and she ensures that residents are having a good day - every day! We are very lucky to have Daniela with our team.
Job Title: Care Assistant
Joined: 2022
Amy joined the team in 2022 as a care assistant, she loves spending time with the residents, joining in with activities and ensuring that our residents have a great experience every day. Amy is our training champion to ensure good quality in the home supporting all of the staff with their training to maintain our high standards of care for our residents.
Job Title: Care Assistant
Joined: 2022
Kayleigh works at Bamfield Lodge as a care assistant and always promotes a person-centred approach in her interactions and care of the residents here. She is an asset to our team and the residents are very fond of her.
Job Title: Activities Coordinator
Joined: 2024
Sue joined Bamfield Lodge in September 2024.
Sue has a prestigious background, Sue is highly organized and detail-oriented, and she manages schedules, and resources efficiently, demonstrating strong problem-solving abilities when faced with challenges.
Job Title: Maintenance Manager
Joined: 2024
Hi, I'm Pete, the Maintenance Manager at Bamfield Lodge.
I've been part of this amazing team recently, and I absolutely love working here! I've been in the maintenance industry for almost 20 years, but my experience at Bamfield Lodge is unlike any other. I really enjoy interacting with the residents and find it extremely fulfilling to help out wherever I can.
Job Title: Head of housekeeping
Joined: 2024
Hi my name is Kim!!!
I have join Bamfield Lodge this year I enjoy working here, staff are friendly and have lots of laughs with the residents.
I lived in South Africa for 6 years where I trained to be a hairdresser.
I decided to join Barchester to broaden my experience in the caring sector because I have a genuine passion for helping and caring for others.