Barchester Bamfield Lodge Care Home

1 Bamfield, Whitchurch, Bristol BS14 0AU
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9.7 79 Reviews
  • Barchester Bamfield Lodge Care Home, Bristol
Bamfield Lodge Care home is surrounded by parks and open spaces in South Bristol and is within easy access to local amenities and leisure facilities.

The home provides nursing, residential and dementia care both on a permanent, or respite basis. Residents also have access to a spacious back garden with a sun-trap, ideal for the summer months.

Activities at Bamfield are designed to enhance the residents' well-being, encourage social interaction, and support them with their existing hobbies and interests. Activities are wide ranging and personalised to residents' needs.

Bamfield Lodge has a patio garden and an outdoor seating space, ideal for enjoying coffee or lunch. The home also features a hair salon, spacious en-suite bedrooms and lounges.

Residents enjoy freshly made nutritious meals, prepared on-site by trained chefs, who can also cater for special dietary requirements.

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Care Provided by Barchester Bamfield Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cristina Iliuta (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Barchester Bamfield Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,467

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Bamfield Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Bamfield Lodge Care Home Reviews (79)

Total of 79, showing 41-60
9.7

Barchester Bamfield Lodge Care Home has a Review Score of 9.7 (9.650) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Bamfield Lodge Care Home has 79 reviews.

Overall Experience

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  • 22
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Date Published

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Review from M C (Son of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not live in the area and have not seen mum for approx 6 months. I rang and was accommodated for immediately.
Mum looks more content than I have seen her look for a long time. Staff are friendly and welcoming and my mind is at ease.

Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home

Thank you for your kind words; we are glad you are happy with everything, particularly in current circumstances with the global pandemic.


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Review from Joy A (Daughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the four months mum has been at Bamfield Lodge, she has been treated with dignity, kindness and respect by all staff. I have been kept fully informed of mum's changing condition, and every effort has been made to enable me to visit her despite the challenges of Coronavirus. Whenever I speak to
staff, on the telephone or when I am visiting, I never feel rushed and always feel staff are willing to talk to me for as long as I need.

Reply from Thomas Roche, General Manager at Barchester Bamfield Lodge Care Home

Thank you for your positive review. I have passed your kind comments onto the staff team. We are all very happy you are pleased with the care Bamfield Lodge is providing


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Review from Rick H (Son of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the final eight months of her life at Bamfield, and I shall be forever grateful for the dignity and respect she was shown and the love and care she was given.
The home is clean, bright and cheerful throughout, and the facilities are excellent. The carers are so, so hard-working, yet nothing
is too much trouble for any resident.
Knowing how happy mum was, here, is very comforting.
I would also like to thank the unseen, backroom staff without whom Bamfield could not function - cooks, cleaners etc. And the admin and management staff who are so helpful and patient with us relatives and visitors.

Reply from Georgie Burrell, Deputy Manager at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home. I will ensure that all the departments at Bamfield will see this lovely review.


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Review from Lyn W (Daughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Bamfield Lodge Whitchurch Bristol for 4 years now she has always had excellent care and compassion shown to her during this time.
However, during the lockdown, I was very worried not being able to see her every day as I had previously done the home manager and all his
team have been absolutely fabulous they have looked after my mum so well they have washed and blow-dried her hair every week as the hairdresser is now unable to come in making sure she has her make up on and her jewellery every day as this is important to her my mum is in the later stages of dementia and her speech is going now but they have all done there best to make sure she's happy I call most days for updates and they always tell me how she is doing I do face time with her and have gone to the window to say hello I can honestly say the care she is getting is first-class I trust them and I am so very thankful for all the love and support they give to my mum I wish you to share this with staff.

Reply from Georgie Burrell, Deputy Manager at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home. It's great to hear how pleased you are with the care your mum is receiving here at Bamfield Lodge, this lovely review will be feedback to the team for them to enjoy.


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Review from G L (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well cared for during her time at Bamfield Lodge Care Home. The staff were kind and friendly towards her and attentive to her needs. The care she received during her final days was excellent and everyone did their best to make sure that she was kept as comfortable as possible.

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Review from M G (Son of Resident) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited several care homes before we chose Bamfield and we knew it was 'the one' the moment we stepped through the door. The lovely welcome we got from the receptionist to the polite, happy fand friendly 'hellos' form other staff, we knew Mum would be happy and well cared for here. We had some early
issues but these were sorted quickly and efficiently by the administrator with a caring and professional approach. Thank you! We would recommend Bamfield Lodge to anyone looking for a care home for a loved one. It is wonderful and you won't be disappointed.

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Review from M B (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was excellent from our first visit to when Mum moved in.

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Review from A T (Granddaughter of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bamfield Lodge is a lovely clean home. The level of cleanliness is very impressive. The staff are very approachable and extremely helpful and friendly. I am very pleased and happy we chose this home for my Nan.

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Review from S B (Daughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Bamfield Lodge since July. In that time, she has received excellent care from the very caring and friendly staff. As a family, we feel the home ticks many boxes for the care and attention she receives.

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Review from Diane P (Daughter of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been looked after extremely well and appears to be very happy there.
Her safety was of the utmost importance to us as a family and this is certainly being catered for.
Maybe a bit more variety of food could be looked at.

Reply from Justine Cowell, Manager at Barchester Bamfield Lodge Care Home

Thank you for such a lovely review of our home, we are delighted that mum is happy here. Brighterkind are constantly working to improve our menus and make sure there is a variety of options available for residents to choose from. We run a seasonal survey to see what has worked with the menus so we can improve for the next selection. We will pass your kind comments on to our team and are so pleased that you consider us an Excellent home.


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Review from J T (Regular Volunteer) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the majority of the residents happy and well cared for.
Beautiful surroundings and good care.
All consider Bamfield Lodge their home and want to remain here for the rest of their days.

Reply from Justine Cowell, Manager at Barchester Bamfield Lodge Care Home

Thank you for your kind review of Bamfield lodge we are glad you appreciate the care and attention given in our home.


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Review from Graham M (Son of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been pleased with the level of care my father has received here since he arrived just over three years ago.
The carers do a fine job in what can be very difficult circumstances.
It takes a special kind of person to do this job. They must be committed.
Thank you.

Reply from Justine Cowell, Manager at Barchester Bamfield Lodge Care Home

Thank you for such a lovely review of our care and team here at Bamfield Lodge. We are committed to delivering the best care and experiences for all our residents. The team will be so pleased to hear your words which we will share with them.


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Review from A H (Son of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant surroundings and helpful staff.

Reply from Justine Cowell, Manager at Barchester Bamfield Lodge Care Home

Thank you for your lovely review of our care and team here at Bamfield Lodge. We are committed to delivering the best care and experiences for all our residents. The team will be so pleased to hear your words which we will share with them.


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Review from Edward D (Friend of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is one of the best homes no faults whatsoever.

Reply from Tessa Matthews, Marketing at Barchester Bamfield Lodge Care Home

Thank you so much for your amazing review. The team at Bamfield Lodge will be delighted.


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Review from M H (Son of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for in the home for a number of years and has been well looked after. Staff appear very kind and attentive and the activities they have organised are stimulating.

Reply from Alison Geddes, Marketing at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it's great to hear how pleased you are with the care your mum is receiving here at Bamfield Lodge. Our Magic Moments Club offers an exciting programme of activities to suit a range of interests, including a number of trips and outings. Thanks again for your review, the team will be delighted to hear your feedback.


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Review from N H (Cousin of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found my cousin very happy and pleased with her food and care.
Staff were wonderful, so attentive to all patients.
We also enjoyed our time with them all.

Reply from Alison Geddes, Marketing at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it is great to hear how happy you are with the care your cousin is receiving here at Bamfield Lodge. Your lovely feedback will be passed onto the team.


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Review from K G (Daughter of Resident) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a daughter, I feel Mum is in the right place. She is well looked after by some members of staff. They go out of their way (above and beyond). We have some bad days where Mum has had some agency staff on and they have not been treating her nicely which has been reported and we do hope this situation
will not happen again!

Reply from Alison Geddes, Marketing Administrator at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it is great to hear that you’d recommend Bamfield Lodge to others. Whilst we are actively recruiting and adding to our dedicated team, we have used some agency support to ensure that we always work at safe staffing levels which is reviewed on a regular basis. We aim to keep continuity within the team and ensure there are always team members on shift who know the residents well. Your issues regarding agency workers have been investigated and we take these issues very seriously. Thank you again for taking the time to review our home.


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Review from Linda T (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Positives:
Friendly, approachable staff. Good looking home with lovely surroundings. About 10-12 staff I know well as they were here when Mum came here. I rely enormously on these staff for 'confidence'. This is extremely important to me as I need to know Mum's interests are paramount when I cannot
visit (I try to visit every day).


Negatives:
Very low staff numbers here over the weekend (although this has improved of late). Huge turnover of agency staff.


Reply from Jacqui Burvill, Home Manager at Barchester Bamfield Lodge Care Home

Thank you for taking the time to review our home, we are pleased to hear you find our team “friendly” and “approachable” and that you’d recommend Bamfield Lodge to others. With regards to staffing, we always operate at safe levels, including over the weekend and this is regularly reviewed to reflect our residents’ needs. While we are currently in the process of actively recruiting and adding to our team, there are two agencies who support us to ensure we always keep to the same staff level. To guarantee continuity within the team, the agencies send the same team members which we book in advance so we know who is coming. If you’d like to discuss anything further, please feel free to pop in and see me for a chat at your earliest convenience.


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Review from Florence Y (Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very caring and helpful.

Reply from Alison Geddes, Marketing Administrator at Barchester Bamfield Lodge Care Home

Thank you for your positive comments about our home, it is great to hear that you would recommend Bamfield Lodge to others. I see there are a few areas you feel we could improve upon, if there's anything you'd like to discuss further then please feel free to pop in and see the Home Manager for a chat at any time.


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Review from Richard C (Son-in-law of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst the care offered to my mother-in-law is acceptable and she is happy with her room and care. I really must highlight the issue of upfront "administration fees" that are charged by Bamfield Lodge / Brighterkind. These fees represent one week's care and in our case was £980. In spite of writing
directly to the CEO of Brighterkind, we are still awaiting a breakdown of what said fees represent. The terms of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Care Quality Commission (Registration) Regulations 2009 state, that care providers should be transparent in the information they provide. This includes detailing any fees, contracts and terms and conditions for people who are paying either in full or in part for the cost of their care, treatment and support and ensuring that service users know what their fees are and what they cover.
I would advise prospective residents to be aware!

Reply from Chantal Kirkland, Regional Manager at Barchester Bamfield Lodge Care Home

Thank you for your feedback. It’s good to hear that your mother-in-law is happy with the care and accommodation at Bamfield Lodge.
We make every effort to ensure our easy to read Terms and Conditions are discussed and agreed upfront with both our residents and Next-of-Kins, and any additions are also explained during this process. Details of the administration fees and what they cover are included in the Terms and Conditions. This includes the time and work spent preparing for the individuals arrival, from assessment to care-planning, preparing the financial documents and agreements. We feel that we are transparent with our process and information provided and if we are aware of any dispute or uncertainty prior to admission, we are always willing to discuss and provide clarity.


The positive comments about your mother-in-law’s care will be shared with the team.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Barchester Bamfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Barchester Bamfield Lodge Care Home is calculated as follows: ( (189 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 257 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Bamfield Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (28)

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Meet the Team (9)

Cristina

Cristina Iliuta

Job Title: General Manager

Joined: 2017

I joined to Barchester in 2017 and have gained a lot of experience during that time. I am very proud of my work and get a lot of satisfaction from providing high standards of care and guiding the team. As the General Manager I am responsible for the overall running of Bamfield Lodge and assisted in this by a great team of staff. It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes.

My door is always open to anyone considering care for themselves or for a loved one. Please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

My passion is to ensure that our residents are provided with the very best of care, dignity, respect and support to enable them to live a healthy and happy life in our home.

I look forward to welcoming you to our home.


Attila

Attila Lengyel

Job Title: Deputy Manager Clinical

Joined: 2022

Hello, my name is Attila and I am the Clinical Deputy Manager here at Bamfield Lodge. I have over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also experience from various senior roles that I have fulfilled across a number of care settings including being a General Manager, Deputy Manager and Clinical Lead.


I thoroughly enjoy supporting residents at Bamfield and working alongside a wonderful team.


Lavinia

Lavinia Bale

Job Title: Head of Unit

Joined: 2020

Lavinia joined the team as a care assistant and has progressed to being a senior carer, and following this Head of Unit for our residential community. Her passion and dedication to the residents are second to none. Lavinia enjoys getting to know our residents and families and likes the strong community feel of our home.


Daniela

Daniela Petrea

Job Title: Care Assistant

Joined: 2018

Daniela has worked in Barchester homes for a number of years, and leads the way for junior care assistants. Daniela has very high standards and she ensures that residents are having a good day - every day! We are very lucky to have Daniela with our team.


Amy

Amy Swayne

Job Title: Care Assistant

Joined: 2022

Amy joined the team in 2022 as a care assistant, she loves spending time with the residents, joining in with activities and ensuring that our residents have a great experience every day. Amy is our training champion to ensure good quality in the home supporting all of the staff with their training to maintain our high standards of care for our residents.


Kayleigh

Kayleigh Strong

Job Title: Care Assistant

Joined: 2022

Kayleigh works at Bamfield Lodge as a care assistant and always promotes a person-centred approach in her interactions and care of the residents here. She is an asset to our team and the residents are very fond of her.


Sue

Sue James

Job Title: Activities Coordinator

Joined: 2024

Sue joined Bamfield Lodge in September 2024.


Sue has a prestigious background, Sue is highly organized and detail-oriented, and she manages schedules, and resources efficiently, demonstrating strong problem-solving abilities when faced with challenges.


Pete

Pete Boardman

Job Title: Maintenance Manager

Joined: 2024

Hi, I'm Pete, the Maintenance Manager at Bamfield Lodge.


I've been part of this amazing team recently, and I absolutely love working here! I've been in the maintenance industry for almost 20 years, but my experience at Bamfield Lodge is unlike any other. I really enjoy interacting with the residents and find it extremely fulfilling to help out wherever I can.


Kim

Kim Ellis

Job Title: Head of housekeeping

Joined: 2024

Hi my name is Kim!!!
I have join Bamfield Lodge this year I enjoy working here, staff are friendly and have lots of laughs with the residents.
I lived in South Africa for 6 years where I trained to be a hairdresser.
I decided to join Barchester to broaden my experience in the caring sector because I have a genuine passion for helping and caring for others.