Bishopsmead Lodge Care Home

Vicarage Road, Bishopsworth, Bristol BS13 8ES
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9.7 50 Reviews
  • Bishopsmead Lodge Care Home, Bristol
Bishopsmead Lodge Care Home is a home in the Bishopsworth area of Bristol. The care home provides personalised care to match the needs of each individual.

The home is in a quiet residential area overlooking Kings Head Lane park and the local cricket club. It is within easy reach of local shops and transport links, which helps maintain the independence of residents.

Bishopsmead Lodge provides 24 hours nursing care for various different needs. Short-term care is also available alongside convalescence care.

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Care Provided by Bishopsmead Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Nicola Jones (Home Manager)
  • Admission Criteria
    • Residents aged 50 years and over
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bishopsmead Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please be aware that the indicative prices set out are estimates (based on prices effective from April 2018) and for general guidance and assistance for self-funded residents only. We also accept Local Authority funded residents.


    Final prices will depend on the length of stay, the size and location of the room chosen, as applicable, and each individual’s care needs following an assessment.


    Nursing care - Any contribution by the NHS for nursing care is paid directly to the care home and not included in these indicative prices.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bishopsmead Lodge Care Home Reviews (50)

Total of 50, showing 21-40
9.7

Bishopsmead Lodge Care Home has a Review Score of 9.7 (9.688) out of 10, based on 13 reviews in the last 2 years. Over all time Bishopsmead Lodge Care Home has 50 reviews.

Overall Experience

  • 34
  • 12
  • 3
  • 0
  • 1

Date Published

50
2
7
13
37

Review from Nancy T (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum did not want to go into a care home, but we could no longer give her the care she needed. She made a huge fuss when we arrived. The staff were kind and patient with her and us. They have continued to be both. I cannot praise them highly enough. They are wonderful, and she loves them. We are hugely
grateful to all the staff at Bishpsmeads for settling Mum in and showing her affection. She always looks clean and tidy, as does her room. Well done, Bishopsmead - you're brilliant.

Reply from Katie Barnett, Marketing Administrator at Bishopsmead Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Ken W (Husband of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team, from top to bottom, looked after my wife in the best ways possible. They showed considerable compassion and went beyond what would be expected of them. I could not have asked for more. Yours sincerely.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you, Ken, for your comments about your recent experience at Bishopsmead Lodge Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Cynthia E (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent to Bishopsmead from the hospital as her dementia had worsened. The manager and staff were extremely kind and helpful throughout her stay and made both my mother and father feel much better about her care. Professional and caring, they provided a great environment. As a relative, I
had total trust in them. I cannot commend them highly enough. Please pass on our thanks to them all.

Reply from Katie Barnett, Marketing Administrator at Bishopsmead Lodge Care Home

Thank you, Cynthia, for your comments about your recent experience at Bishopsmead Lodge Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from A S (Daughter-in-law of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On first impressions, Bishopsmead Lode is a clean, friendly and accommodating place. The staff that I met all seem to be approachable and help to settle my mother-in-law into her room and attended to her needs.

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Review from Anne T (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank you all enough for your nursing, caring and office staff. All staff so friendly and helpful.

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Review from Tracey M (Daughter of Resident) published on 14 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was put into care in the middle of the pandemic 2020. We had no views and didn't know what to expect. You hear so many bad stories, but we were so pleased with this home. When we got in to see her the staff greeted us as one of the family. They treat mum like a queen, they are at her beck and
call. The girls are so down to earth and friendly, they will do anything for her. She's well looked after, her room is beautiful. It's got everything she needs and there's always some sort of entertainment to keep them busy. They are all amazing. I'm so glad she's safe and happy there.

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Review from B P (Son of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled in well and all the staff have been excellent.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive.


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Review from A G (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I brought my mother here after a very unpleasant experience at another care home where she was unhappy and not looked after. By contrast, she is now treated with care and dignity. The staff are delightful, very friendly and take time to chat with mum regularly throughout the day. It is a well-led team
and most have worked here for several years, this is an indication of a happy environment and is reflected in the care of the residents.
Thanks to all.

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Review from B L (Daughter of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If you are in any doubt whether your relative will be cared for in a loving way at Bishopsmead Lodge, be reassured.
From our initial contact to the difficult first visit to move our relative in, the staff could not have been more attentive.
The staff have been wonderful and our relative is settling
in and we know he is in the "right" place.

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Review from A C (Relative of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoyed my visit to your care home. Everybody was very helpful and friendly. I would definitely recommend it to anyone.

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Review from Richard H (Brother of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved in on the 3rd June and has some quite challenging needs. I was very anxious about the move but from the first contact I had with staff, I have been very impressed and reassured. After a bit of a shaky start, my brother has settled in very well and the staff have all been very caring,
helpful and professional. I am very happy he is in their good hands.

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Review from J H (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for the last 4 years. She has everything that is suitable for her and her needs, staff are friendly and attentive. They have always made a fuss of her. Being a nursing home I have the added confidence of her support. Interactions between residents is a big positive. I have
no negative comments to make other than Four Seasons are slow to implement government changes during the unlocking of Covid.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for your comments about your recent experience at Bishopsmead Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Due to restrictions placed upon us by the Government and local guidance to keep everyone safe during the pandemic we had to restrict visits to our home for the safety and wellbeing of our residents. We know how difficult this was for families and residents so are now delighted to be able to welcome family members back into our home for regular, safe face-to-face visits.
Thank you again. If there is anything more we can do, please do not hesitate to reach out.


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Review from A D (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Bishopsmead Lodge Care Home for about 3 years now for my elderly mum to have respite care whenever I have gone on holiday. They have always made her feel really welcome and special and when I've picked her up she always says that she was well looked after. The staff are always cheerful and
will out of their way to help her. I really couldn't fault it.

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Review from D W (Husband of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a good home. Very friendly staff and looks after my wife very well.

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Review from J M (Sister of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always friendly and welcoming staff.

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Review from A B (Resident) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable and happy. Plenty to do with activities. Bed very warm and most welcoming at nighttimes.

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Review from Kerry LD (Granddaughter of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan is currently in care here, and although I can’t visit, I speak to her on the phone and see photos posted by the care home, in which she seems extremely happy and having lots of fun!
So good to see the residents busy with activities, and you can see they are enjoying it.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you, Kerry, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Jo B (Niece of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no worries or concerns about my aunt at Bishopsmead Lodge.
Bishopsmead has been her home for several years now, and she has been treated with care, compassion and respect by everyone there.
The efforts made by the whole staff team to provide the residents with a happy, safe and fulfilling life
is just brilliant.
I can't thank them all enough.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you, Jo, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Joanne (Friend of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a resident there and she thinks it is fantastic, Staff very friendly and the place very clean and food lovely. She is very happy there and feels like it is home to her. She is really enjoying having company as she has lived on her own for years. Can wait to be able to come and visit her
when we can.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you, Joanne, for your comments about your recent experience at Bishopsmead Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Liz P (Friend of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot answer a couple of questions as she came into the home a few days before the lockdown. But she is a completely different person than she was before and she is putting on weight, and she is a lot happier.

Reply from Olivia Shields, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Bishopsmead Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Bishopsmead Lodge Care Home is calculated as follows: ( (112 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 154 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bishopsmead Lodge Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Nicola

Nicola Jones

Job Title: Home Manager

A qualified nurse, Nicola began her career working in a hospital. She went on to do some agency work where she did a shift in a care home and fell in love with it. She has since had experience as a senior nurse, a clinical leader, a deputy manager and a Home Manager.


Nicola has been at Bishopsmead Lodge for over 9 years, and in this time has received a ‘Good’ CQC rating for the first time in the history of the home.


A proud family woman, in her spare time Nicola loves to host cricket teas in cricket season as well as take any opportunity to make a lovely buffet.


Words of encouragement from Nicola for someone looking for the right care home would be: “Turn up unexpected and see it for what it is.”