Saville Manor Nursing Home

Saville Road, Sneyd Park, Bristol BS9 1JA
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9.7 31 Reviews
  • Saville Manor Nursing Home, Bristol
Saville Manor Nursing Home is based within a beautiful Grade II listed building overlooking the Durdham Downs in the Bristol area. There are stunning views from all parts of the house including the spacious bedrooms.

There are 42 bedrooms, which provide care for people with enduring physical conditions or conditions which result in physical disability.

The home provides general nursing care facilitates for long or short term care, respite, convalescence, and also placement, whilst waiting for specialist external assessment and other reasons.

Care Provided by Saville Manor Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Femi Joseph (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Saville Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375
    • Self-Funded Nursing Care from £1,375
    • RESPITE Self-Funded Residential Care from £1,375
    • RESPITE Self-Funded Nursing Care from £1,375
  • Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.


  • (these prices are only a guideline, please contact Saville Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room

Saville Manor Nursing Home Reviews (31)

Total of 31, showing 1-20
9.7

Saville Manor Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 14 reviews in the last 2 years. Over all time Saville Manor Nursing Home has 31 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The care that Saville Manor have provided to both my parents has been exemplary. Mum and Dad always felt at home where nothing was too much trouble for the staff. They were always welcoming and caring and as a family, we will be forever thankful for all the care and love they showed to our family. All
the staff, regardless of their role, care about the residents and treat them as their extended family. Residents are treated with respect and dignity and staff endeavour to tailor activities to people's interests and abilities by getting to know each individual. I regularly recommend Saville Manor as a care home and will continue to do so.

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Overall Experience  Overall Experience 5.0 out of 5

Since his arrival, my husband has been treated with great care and kindness. Every member of the team, from management to cleaner have treated us both with courtesy and the utmost level of professionalism. I am absolutely delighted with all that Saville Manor Nursing Home has to offer.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you for taking the time to share your review with us. We are truly pleased to hear that your husband has received exceptional care and kindness during his time at Saville Manor Nursing Home. It's heartwarming to know that every member of our team, from the management to the housekeeping staff, has consistently demonstrated courtesy and professionalism in their interactions with you both. We strive to create a welcoming and supportive environment where our residents feel valued and cared for, and your feedback reassures us that we are achieving that goal. We are thrilled to know that you are so delighted with the range of services and amenities we provide at Saville Manor.


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Overall Experience  Overall Experience 5.0 out of 5

Nice setting. Lovely staff, very helpful and caring.
Mum seems very settled and always smiles and waves when a member of staff approaches her.
Her room is a good size and has always been clean whenever I have visited.
Everyone seems very friendly.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you so much for taking the time to share your thoughts about our care home. We are thrilled to hear that you find Saville Manor a pleasant and welcoming environment. Maintaining a clean and comfortable setting for our residents is a top priority, and it's gratifying to know that our efforts are appreciated. We take great pride in our dedicated staff, who go above and beyond to provide compassionate and attentive care. Hearing that you consider them lovely, helpful, and caring reinforces our commitment to maintaining such high standards. We will share your kind words with our staff, as they truly deserve recognition for their hard work. Thank you once again for your valuable feedback means the world to us!


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Saville Manor for a year now, she is very happy & has improved over the year.
Thank you to all the staff for the wonderful job you all do. She has a lovely bright airy room with a great outlook.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

We are absolutely overjoyed to receive your glowing 5-star review! Your kind words truly warm our hearts and inspire us to keep enhancing our services. It brings us great joy to know that your Mum is very happy and has improved over the years. We've shared your thoughtful feedback with our dedicated team at Saville Manor, who work tirelessly to create a welcoming and nurturing environment. They were genuinely touched to hear your compliments. Thank you once again for your support; we deeply appreciate it!


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Overall Experience  Overall Experience 5.0 out of 5

My sister always looks contented and well looked after. The change in her since she has been in your care is remarkable. Well done to you all, you are doing an excellent job.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you immensely for your heartfelt words. It means the world to us to hear that your sister has been receiving the care they deserve and that you're pleased with our efforts. Your appreciation for the staff and the care provided warms our hearts and motivates us to continue striving for excellence in our service.


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Overall Experience  Overall Experience 5.0 out of 5

My brother received excellent care while he was in Saville Manor Nursing Home. The staff are kind and efficient.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

We're absolutely delighted to receive your 5-star review! Thank you for the great review; we value all feedback as this helps us to improve our service where required. We are very happy to hear that your brother is happy and content at Saville Manor.


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Overall Experience  Overall Experience 4.0 out of 5

The care home is run well.
Staff work hard and are very caring.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you for your review; we value all feedback, as this helps us to improve our service where required. It is our pleasure to care for your loved ones here. We are so proud of our team for enriching the lives of our loved ones. Your kind words will be shared with the staff at Saville Manor.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Saville Manor for 15 months now. We have always been very pleased with the way she has been cared for. The staff are always pleasant and willing to talk and tell us how things are going.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you Tracey for your kind words, I have passed these on to our team at Saville Manor - they mean a lot to them. It is wonderful to hear that your Mum is settled and enjoys living in her home, Should you ever need anything from us, please let us know.


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Overall Experience  Overall Experience 5.0 out of 5

I wish to thank all the staff for their professionalism, kindness and loving care of my mother, who was a resident at Saville Manor for six and a half years. I have found the staff always to be cheerful, responsive and helpful. Nothing is ever a problem and, even when busy, the staff take time to listen
and understand and to offer advice when needed. There is a strong sense that the staff enjoy their work, as well as each other's company: this creates a warm and welcoming atmosphere, as well as a sense that everything is in hand. I found communications to be excellent and liked being contacted in person by phone. Saville Manor has a beautiful private garden. It is also situated on Durdham Downs, with life and activity taking place all around. The Downs are great for walking and the University of Bristol Botanical Gardens are close by: the location is ideal in so many ways. I shall never forget the kindness shown to my mother and all our family. Thanks to everyone at Saville Manor.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you very much for your kind words and feedback. It means the world to us knowing that we made a big difference and impact when caring for your mother. She was a very kindhearted lady who had an impact on all of us and will be remembered dearly.


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Overall Experience  Overall Experience 5.0 out of 5

My mother in law has recently moved into Saville Manor due to increased care needs. The staff are phenomenal, always positive and smiling despite doing such an exhausting role. My mother in law is in a really lovely room, she knows her own mind and is making herself very comfortable there, choosing
what she wants to do each day. She has her things around her and we can visit her daily as well as taking her out to get her to her beautician, hair, lunch, shopping and church appointments. We haven’t explored the gardens yet but hope to in the spring. She enjoys her meals and sometimes joins other residents in the lounge, however she prefers to watch her own programmes on the television in her room and read her books. She has her legs dressed regularly and their condition is monitored regularly by the nursing staff. I am very pleased with Saville Manor and am very happy that my mother in law’s increasing care needs are so well met with caring and such hard working staff.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you so much for taking the time to leave us feedback. We will pass your kind words to our team. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.


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Overall Experience  Overall Experience 4.0 out of 5

This is a well-run home with caring staff and management. Other than that I have nothing to add.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you for your kind words, they have been passed on to the team. Warm regards, Saville manor team.


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Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful. Very approachable. Always keeping me up to date.

Reply from Fiona Benevento, Waltham House Home Manager at Saville Manor Nursing Home

Thank you so much for your lovely review. We are very proud of our staff and their hard work. We will pass on your compliments to them. Kind Regards Fiona.


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Overall Experience  Overall Experience 5.0 out of 5

When the need for full-time care was established for my family member - three were identified and visited. From that initial visit of enquiry at Saville Manor to the ongoing care provided for a resident who has multiple care needs - the person-centred professional care has been exemplary. The patience
- kindness, and caring of staff shown to residents and their family members in Saville Manor is very much appreciated.
Thank you.

Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home

Thank you so much for this lovely review. We treat our residents with the love and respect that we’d want for our own families. Your kind words will be shared with the staff at Saville Manor.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Saville Manor for eight months. She thrived in the caring, loving environment. The staff really understood my mum and adjusted her care accordingly. I never worried about her during her stay, and it became a joy to visit her. During her final days, the staff provided excellent
care and love and supported us during a very sad time. Thank you, Saville Manor.

Reply from Fiona Benevento, Waltham House Home Manager at Saville Manor Nursing Home

Thank you for taking the time to write a review. We are very proud of our staff and the genuine care that they provide to their residents. Your kind words will mean a lot to them, and we will be sure to pass them on. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother died on the 21st of September, having been in Saville Manor for four years. The level of care she received in that time was absolutely outstanding. The staff were all extremely loving and caring. My mum always told me how happy she was there.
I have nothing but positive things to say about
Saville Manor, and I would have no hesitation in recommending the home to anyone who needs full-time care.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Saville Manor Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.


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Overall Experience  Overall Experience 5.0 out of 5

Saville Manor Nursing Home is always clean, tidy, and staff are always happy to help. Staff keep in touch as much as possible about my dad. My dad is always happy! I am not sure about the food, always looks good, but my dad is really fussy. I am very happy.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Saville Manor Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our resident's families and friends are happy with the home, the care and the services we offer. Warm Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Special arrangements were made to give the Covid-19 vaccine to my sister-in-law since she had refused to take it the last two times. I was invited to support my sister-in-law during the third visit, and all the staff and the nurses who visited, especially to offer the vaccine, have played a very efficient
team effort, and it was a success.

Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Anytime I ask how my brother is doing, I am told by the people who have visited him that your nursing home is caring with skilled staff and nothing to worry about! What peace of mind to hear that.
God bless all staff and the residents.

Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.


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Overall Experience  Overall Experience 4.0 out of 5

Ideal for residents needing nursing and much care. For respite and active care slightly lacking. Fantastic carers and indeed all staff. All staff from all levels superb.

Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Saville Manor and they have been very grateful to receive them. The home manager is aware of your concerns relating to respite and care and will look into them.
Thank you again.


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Overall Experience  Overall Experience 4.0 out of 5

A very enjoyable stay as always.

Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Saville Manor and they have been very grateful to receive them.


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Current Review Score: 9.7 (9.679)

Overview of Review Score

The Review Score of 9.7 (9.679) out of 10 for Saville Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Saville Manor Nursing Home is calculated as follows: ( (111 Excellents x 5) + (50 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 162 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saville Manor Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

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Marius Golea

Job Title: Home Manager

Marius manages Saville Manor Nursing Home and overlooks day-to-day operations.


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Femi Joseph

Job Title: Clinical Manager

Femi manages, monitors, and oversees all aspects of clinical and personal care within the home.


Frequently Asked Questions about Saville Manor Nursing Home

What types of Care is Saville Manor Nursing Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Saville Manor Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Saville Manor Nursing Home have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Saville Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Saville Manor Nursing Home to the centre of Bristol?

2.1 mile(s) as the crow flies, distance by road may be significantly further.