Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
Saville Manor Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 14 reviews in the last 2 years. Over all time Saville Manor Nursing Home has 31 reviews.
Review from K S (Daughter of Resident) published on 21 February 2025
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Review from C M (Wife of Resident) published on 31 January 2025
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you for taking the time to share your review with us. We are truly pleased to hear that your husband has received exceptional care and kindness during his time at Saville Manor Nursing Home. It's heartwarming to know that every member of our team, from the management to the housekeeping staff, has consistently demonstrated courtesy and professionalism in their interactions with you both. We strive to create a welcoming and supportive environment where our residents feel valued and cared for, and your feedback reassures us that we are achieving that goal. We are thrilled to know that you are so delighted with the range of services and amenities we provide at Saville Manor.
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Review from J C (Daughter of Resident) published on 25 November 2024
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you so much for taking the time to share your thoughts about our care home. We are thrilled to hear that you find Saville Manor a pleasant and welcoming environment. Maintaining a clean and comfortable setting for our residents is a top priority, and it's gratifying to know that our efforts are appreciated. We take great pride in our dedicated staff, who go above and beyond to provide compassionate and attentive care. Hearing that you consider them lovely, helpful, and caring reinforces our commitment to maintaining such high standards. We will share your kind words with our staff, as they truly deserve recognition for their hard work. Thank you once again for your valuable feedback means the world to us!
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Review from Deborah C (Daughter of Resident) published on 25 November 2024
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
We are absolutely overjoyed to receive your glowing 5-star review! Your kind words truly warm our hearts and inspire us to keep enhancing our services. It brings us great joy to know that your Mum is very happy and has improved over the years. We've shared your thoughtful feedback with our dedicated team at Saville Manor, who work tirelessly to create a welcoming and nurturing environment. They were genuinely touched to hear your compliments. Thank you once again for your support; we deeply appreciate it!
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Review from Sheila R (Sister of Resident) published on 26 August 2024
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you immensely for your heartfelt words. It means the world to us to hear that your sister has been receiving the care they deserve and that you're pleased with our efforts. Your appreciation for the staff and the care provided warms our hearts and motivates us to continue striving for excellence in our service.
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Review from Iris M (Sister of Resident) published on 8 August 2024
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
We're absolutely delighted to receive your 5-star review! Thank you for the great review; we value all feedback as this helps us to improve our service where required. We are very happy to hear that your brother is happy and content at Saville Manor.
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Review from Sidney C (Brother of Resident) published on 23 November 2023
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you for your review; we value all feedback, as this helps us to improve our service where required. It is our pleasure to care for your loved ones here. We are so proud of our team for enriching the lives of our loved ones. Your kind words will be shared with the staff at Saville Manor.
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Review from Tracey M (Daughter of Resident) published on 22 November 2023
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you Tracey for your kind words, I have passed these on to our team at Saville Manor - they mean a lot to them. It is wonderful to hear that your Mum is settled and enjoys living in her home, Should you ever need anything from us, please let us know.
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Review from William G (Son of Resident) published on 14 November 2023
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you very much for your kind words and feedback. It means the world to us knowing that we made a big difference and impact when caring for your mother. She was a very kindhearted lady who had an impact on all of us and will be remembered dearly.
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Review from K P (Daughter-in-law of Resident) published on 9 November 2023
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you so much for taking the time to leave us feedback. We will pass your kind words to our team. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.
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Review from D F (Husband of Resident) published on 20 October 2023
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you for your kind words, they have been passed on to the team. Warm regards, Saville manor team.
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Review from A J (Daughter of Resident) published on 29 September 2023
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Reply from Fiona Benevento, Waltham House Home Manager at Saville Manor Nursing Home
Thank you so much for your lovely review. We are very proud of our staff and their hard work. We will pass on your compliments to them. Kind Regards Fiona.
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Review from A M (Sister of Resident) published on 25 September 2023
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Reply from Femi Joseph, Home Manager at Saville Manor Nursing Home
Thank you so much for this lovely review. We treat our residents with the love and respect that we’d want for our own families. Your kind words will be shared with the staff at Saville Manor.
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Review from Dominique A (Daughter of Resident) published on 13 July 2023
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Reply from Fiona Benevento, Waltham House Home Manager at Saville Manor Nursing Home
Thank you for taking the time to write a review. We are very proud of our staff and the genuine care that they provide to their residents. Your kind words will mean a lot to them, and we will be sure to pass them on. Thank you once again.
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Review from John T (Son of Resident) published on 29 November 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Saville Manor Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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Review from Vanessa T (Daughter of Resident) published on 1 September 2021
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Saville Manor Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our resident's families and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Ayshe Y (Sister-in-law of Resident) published on 15 June 2021
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Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home
Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Tony P (Brother of Resident) published on 16 February 2021
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Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Susan T (Resident) published on 21 December 2020
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Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Saville Manor and they have been very grateful to receive them. The home manager is aware of your concerns relating to respite and care and will look into them.
Thank you again.
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Review from M P (Respite Resident) published on 21 December 2020
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Reply from Shyam Desai, Operations Officer at Saville Manor Nursing Home
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Saville Manor and they have been very grateful to receive them.
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The Review Score of 9.7 (9.679) out of 10 for Saville Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.679 for Saville Manor Nursing Home is calculated as follows: ( (111 Excellents x 5) + (50 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 162 Ratings = 4.679
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Saville Manor Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Mar 2020
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Job Title: Home Manager
Marius manages Saville Manor Nursing Home and overlooks day-to-day operations.
Job Title: Clinical Manager
Femi manages, monitors, and oversees all aspects of clinical and personal care within the home.