Druid Stoke Care Home

31 Druid Stoke Avenue, Stoke Bishop, Bristol BS9 1DE
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9.7 62 Reviews
  • Druid Stoke Care Home, Bristol
Druid Stoke is a beautiful and friendly home welcoming anyone aged over 50. The home offers a wide range of care including residential, nursing, respite, palliative and Huntington's care.

Alongside professional care, the accommodation has been designed to offer a good lifestyle with tastefully furnished with bright decor, high ceilings and comfy sofas to welcome visitors. Many of the bedrooms offer en-suite facilities and all have a 24-hour call system in place.

Set among stunning gardens with terraces, lawns and patios, Druid Stoke also has a rockery and ponds with koi carp.

A traditional dining room is ideal for mealtimes, with special diets and tastes accounted for in the home’s menu. The home celebrates special occasions like birthdays with a personalised birthday cake.

Residents have the freedom to choose if they would like to participate in activities. Local entertainers regularly visit and there is an activities room where residents can continue the interests and hobbies that interest them.

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Care Provided by Druid Stoke Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Keyly Scott (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Funding & Fees Guide for Druid Stoke Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Druid Stoke Care Home Reviews (62)

Total of 62, showing 21-40
9.7

Druid Stoke Care Home has a Review Score of 9.7 (9.743) out of 10, based on 16 reviews in the last 2 years. Over all time Druid Stoke Care Home has 62 reviews.

Overall Experience

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Date Published

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Review from Barry R (Nephew of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by all staff has been exceptional.
My auntie passed away recently and the care and consideration could not have been better.
My auntie had been at Druid Stoke for three years and was very happy and the attitude of all the staff also made it a happy place to visit.
I could not recommend
this care home highly enough.

Reply from Rebecca Kellegher, Customer Service Adviser at Druid Stoke Care Home

Thank you for taking the time to leave us your comments. We are glad to help you and your family through such a difficult time and we hope that you will go away from this feeling like your loved one received the best possible care.


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Review from D S (Husband of Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

M wife was put in the home for post-operative (new knee) care for one week only. All in comprehensive care and help most welcome. Am most impressed.

Reply from Amanda Barnes, Customer Service Adviser at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you are impressed with our home and feel your wife has been cared for. Thank you for choosing Druid Stoke to care for your wife.


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Review from Stephen H (Godson of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother receives the highest quality nursing care, as well as being professional at all times. The staff were so friendly, understanding, kind and caring - they really made my relative's stay as pleasant as possible for her and for her family.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your lovely review. We are so happy to hear that you found the care provided to be of the highest quality. Thank you for choosing Druid Stoke for your loved one's care.


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Review from R P (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved into Druid Stoke Care Home and it is excellent. All the staff, without exception, are caring, respectful and friendly but professional. Fantastic. Thank you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your kind words. We are so happy to hear that you have found all our staff to be caring, respectful and friendly. We really appreciate you taking the time to leave us a review.


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Review from D L (Brother of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the brother to my sister who died in November last year, I cannot thank the team for their wonderful care of my sister whilst she was in the home for a period of years. The whole team were truly wonderful to my sister and they treated her as one of their own.
I cannot repay you for all the love,
care and attention that you gave her, especially in her last days.
Thank you again from the bottom of my heart.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your kind words. Hopefully, you are able to go away from this comforted by knowing that your sister received the very best of care at Druid Stoke. Thank you again.


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Review from Ann M (Respite Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, thank you.
I would come back again.

Reply from Amanda Barnes, Customer Service Adviser at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you would stay again.


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Review from Natasha M (Daughter of Resident) published on 23 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my sisters are very pleased with the care and attention given to our mother who has Lewy body dementia. It’s not an easy time to see loved ones go into a home so understandably you want the best care. We have found the home very caring and helping with good standards all around. If we or
Mum have any concerns they deal with it straight away which we are very grateful for. It’s been difficult times to operate under and we are thankful for the high standards and hard work of all involved. Highly recommend you view here, you won’t be disappointed.

Reply from Amanda Barnes, Customer Service Adviser at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments, It is always nice to hear from family members feeling like their loved one is cared for and looked after, Thank you for your recommendation and please let us know if there is anything we can do to make your Mothers stay as comfortable as possible.


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Review from Elizabeth M (Respite Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very happy with the care however the food could've been better.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments about the food, we will pass this on to the manager to look into. Thank you.


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Review from Roberta C (Wife of Resident) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my husband's second stay at Druid Stoke Care Home. We cannot fault the home or staff at all. My husband has vascular dementia after a stroke last year. He is always so full of it when he comes home. Just wants to keep talking about his week spent there. The staff make us so welcome when we
arrive and are very kind when we leave. Hoping to spend another week in October. Such a wonderful help for me.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your lovely review. We are so glad to hear that your husband enjoys his stays with us. We look forward to welcoming him again in October.


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Review from Gillian S (Wife of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my husband is being given by members of your staff. All the staff I have spoken to have been helpful to myself and other members of our family. My husband has now settled in at the home and is as happy as he can be at this time. However, on the first day he arrived at
the home, one member of staff was very sharp to other members of the team but also to me, this was upsetting at the time of stress to myself and my husband.

Reply from Amanda Barnes, Customer Service Adviser at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your husband in our care. Please let us know if there is anything we can do to make your husband's stay as comfortable as possible.


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Review from C R (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Druid Stoke is such a fantastic, happy care home and I can’t thank them enough for the exceptional care they showed to Mum during her five years there. All staff, most of whom had been there since Mum moved in (which is saying something) were genuinely so kind, caring and respectful and were really
like part of the family! Daily activities were varied and great fun - I spent many a happy hour joining in and was always made to feel very welcome.
The end of life care Mum received, which I witnessed first hand, was amazing. She was treated with such love, kindness and respect. They looked after and supported me similarly during this time, and afterwards, which helped me enormously.
I would have no hesitation recommending Druid Stoke and never had any doubts Mum could have been anywhere better. I’ll move in myself when/if the time comes.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your lovely review. We are saddened by your loss but hopefully you can go away knowing that the care your mum received in her last days was "amazing" and that during her time with us she was happy and played a full part in our Druid Stoke family. Thank you for your recommendation and please do let us know if we can help again in future.


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Review from Lizzy H (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Druid Stoke take very good care of my mum and have worked very hard over the last 14 months to maintain virtual communications with all members of our family.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments. Thank you.


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Review from J G (Daughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly, caring and attentive to my mother’s needs. Communication from the care home has not been very good over the past year but in the last couple of months, this has improved. My mother does not participate in activities by her own choice but the staff have been helpful in trying
to encourage her to. The building is very clean and a pleasant environment.

Reply from Amanda Barnes, Customer Service Adviser at Druid Stoke Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear words like friendly, caring and attentive. We hope to continue providing your loved one with the best possible care.


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Review from Lloyd B (Son of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Druid Stoke is a wonderful care home with amazing staff. They are like part of the family they treat my mother with dignity and respect. Throughout the difficult times over the last year, my mum has been cared for, looked after and kept safe. My mum is now enjoying the activities that are put on daily,
one day she could be doing painting and the following day singing along to live music at a social distance. This is another example of the home going above and beyond to keep residents entertained.
The home is clean and tidy, my mum's room is cleaned daily.
When it comes to food it is incredible, all the food is cooked fresh daily, the residents have the choice of what they would like to eat and the kitchen staff prepare and cook everything to the highest standard.
Overall Druid Stoke care home is a lovely caring safe place for your loved ones who just need a little bit more help in life, and from the bottom of my heart I can never thank them enough for the care they have given my mother .

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your kind words. It is always so nice to hear our staff being described as amazing. I will certainly pass your lovely comments on to the whole team. Thank you for choosing us to look after your Mum.


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Review from Jean P (Daughter-in-law of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found staff to be extremely helpful and nothing is too much trouble, from kitchen staff to nurses, right across the board. We are always greeted with a smile and if we had to single out anybody it would be the staff who keeps us informed on a regular basis.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your lovely review. It is great to hear that you always feel informed of your loved ones well being by the staff. Thank you for your recommendation.


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Review from Judy W (Niece of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been associated with Druid Stoke Residential Home for over 12 years, my aunt has been a resident since July 2009 and is now 102 years old and still going strong! I am her next of kin and persuaded her and her late husband to come to Bristol after spending 62 years living and working in Paris,
so I had to choose a home for them without their input in any way! I was very fortunate to decide on Druid Stoke, they haven't let me down. I have found the care and attention that staff have consistently given my aunt to be of the highest standard, and I feel very lucky to have had the chance to discover this delightful home and to see her looked after so kindly, professionally and diligently (she's not always the easiest of people to please!) over all these years. I hope there are many more years to come.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Druid Stoke Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and well looked after. We certainly hope to continue providing your Aunt with the best possible care! Thank you again.


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Review from G L (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and home clean and tidy, relaxed atmosphere, lovely gardens.

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Review from S M (Daughter of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home manager is a huge support to us all. Dad completely loved her.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Druid Stoke Care Home

We really appreciate you taking the time to leave us such kind comments.


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Review from D R (Daughter of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has always been looked after carefully and kindly. She was very confused when she first went in and was always dealt with patiently. Mum has now developed a good rapport with the carers and nursing staff. Whenever we speak to her, she always seems happy. Thank you.

Reply from Stephen Rondel, Customer Adviser at Druid Stoke Care Home

Thank you for your kind words, we are always pleased to hear that our residents feel like part of the Druid Stoke family.


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Review from R W (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Druid Stoke for more than six years, starting in the residential side before moving to the nursing side. She has been looked after with kindness and dignity throughout. The daily activities; talks, crafts, music, physio and especially the toddler group visits have kept
my mother involved.
During the current Coronavirus pandemic, Druid Stoke staff and families have worked hard to ensure the home have remained Covid free. We have been able to keep in contact with Mother weekly.

Reply from Stephen Rondel, Customer Adviser at Druid Stoke Care Home

Thank you. We are glad to help you and your family through such a difficult time.


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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Druid Stoke Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for Druid Stoke Care Home is calculated as follows: ( (142 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 187 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Druid Stoke Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2025

With pretty soft furnishings, lovely fabrics, stylish furniture and a calm colour palette, the only thing left is for residents to add their own touch for a homely feel to their room.Our beautiful and friendly home welcomes anyone aged over 50. We offer a wide range of care including residential, nursing, respite, palliative and specialist Huntington’s care.


Awards / Recognitions (0)

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Meet the Team (5)

Keyly

Keyly Scott

Job Title: Home Manager

Joined: 2022

I have 22 years of experience in managing care homes and have managed a variety of settings including residential, nursing, dementia care and domiciliary services. I have experience working with charities and private and local authorities. I commenced my early years as a carer and worked my way to become a home manager.


I'm inspired by how much we can make a difference in people's lives. I love working with people and am passionate about delivering exemplary service. I especially enjoy the variety that each day brings. Our focus is delivering great quality care and ensuring that the resident/s are at the centre of everything that we do.


Outside of work, I love sports and believe that being active is the key. I love CrossFit, Hyrox and walking. Aside from that, I love spending time with my little boy.


Andrea

Andrea Hanna

Job Title: Senior Care Assistant

Joined: 2024

I came into the care sector in 2017; before this, I worked as a prison custodial officer, and I am also a qualified florist!


I love to make a difference; the residents are at the centre of everything I do.


I love to spend time with my family. I enjoy doing arts and crafts and my floristry. I love being outside too, going for walks and caving.


Mihiri

Mihiri Thanthridge

Job Title: Care Assistant

Joined: 2024

I love to care for other people, I have a natural ability to listen and be kind. I completed my qualifications in business management and then I moved to the UK from Sri Lanka.


I enjoy seeing our residents are happy, it is my priority that I care for them well.


My children are at the centre of my world, so I spend much of my free time with them and my husband I enjoy doing crafts, and I have hairdressing and beauty qualifications too.


Jason

Jason Shepard

Job Title: Kitchen Assistant

Joined: 2018

I have been part of the Druid Stoke team since 2018 when I was successful in obtaining my role as Kitchen Assistant.


I especially enjoy having the opportunity to interact with residents and I will help them in any way I can, catering to meet each and every need.


I love football and I support Man United, in my spare time I enjoy watching football and spending time with my sister’s children.


Sally

Sally Molloy

Job Title: Head of Housekeeping

Joined: 2018

I joined Druid Stoke's team in 2018 as a Housekeeper. With the experience and knowledge gained in my original role, I was successful in a promotion to Head Housekeeper.


The role was suggested to me by my sister who also works at Druid Stoke, she knew it was perfect for me and she loves working here, so I was especially thrilled to join her and the rest of the Team at Druid Stoke.


I most enjoy caring for and helping our residents, it's lovely getting to know them all and building rapport with their families. All staff at Druid Stoke are like a big family.


In my free time, my hobbies include maintaining my classic Mini and meeting up with club members. I also enjoy the weekends away camping with the mini clubs. Another hobby I love is gardening.