Frenchay Park Gardens Care Home

140 Frenchay Park Road, Frenchay, Bristol BS16 1HB
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8.6 7 Reviews
  • Frenchay Park Gardens Care Home, Bristol
Frenchay Park Gardens Care Home provides nursing care for up to 30 residents.

The home is close to local shops and amenities and public transport links.

Residents benefit from a garden and are welcome to personalise their own rooms.

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Care Provided by Frenchay Park Gardens Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • June Phillips and Gordon Brooking
  • Person in charge
  • Denise Worgan (Manager)
  • Admission Criteria
    • all accepted
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Frenchay Park Gardens Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • open visiting


  • Parking

  • there is a car park in front of the Home


Frenchay Park Gardens Care Home Reviews (7)

8.6

Frenchay Park Gardens Care Home has a Review Score of 8.6 (8.590) out of 10, based on 4 reviews in the last 2 years. Over all time Frenchay Park Gardens Care Home has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
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Date Published

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Review from B S (Wife of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Frenchay Park Bristol early in 2022 with dementia. He had failing speech, sight and mobility, which worsened over time and as a result was very vulnerable.
As a person, whilst friendly and sociable, he always valued solitude and/or silence and preferred classical music,
so the security of his own space was important to him.
The staff at Frenchay, led by the manager, gave him that security with loving care, which we as a family valued very much and have recommended.

Reply from Denise Worgan, Manager at Frenchay Park Gardens Care Home

Thank you for your lovely feedback and comments. It means a lot to us all. It was a pleasure to care for your husband, he was a true gentleman. We miss seeing you and thank you for all your support and care . All best wishes for the future. Kind regards Denise


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Review from P S (Granddaughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and care immensely for the residents. They go the extra mile!
My nan has been very happy since living there. She enjoys the food and looks forward to the Sunday roasts.
The nurses are very kind and go out of their way to make my nan feel comfortable.

Reply from Denise Worgan, Manager at Frenchay Park Gardens Care Home

Thank you for your positive feedback. it means a lot. I am glad you are happy with everything and your nan is happy and settled with us. She is truly part of the "family" All best wishes Denise


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Review from K S (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really can't thank everyone enough. My mother is very well looked after. Spotlessly clean, well fed and happy.
All the staff are lovely and helpful.
All in all, in my opinion, I would not put my mother anywhere else.

Reply from Denise Worgan, Manager at Frenchay Park Gardens Care Home

Thank you so very much for your feedback on the staff and the Home. I would like to "thank you" for all your understanding and support and for being a "devoted Daughter" We all enjoy your visits With fondest wishes regards Denise


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Review from Linda H (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to everyone for such excellent care that you gave Mum during her illness and up until she sadly passed away. The care she received was exceptional and I could not have wished for more.
I found all the staff very warm and friendly and the home is absolutely spotless, they all work very hard and
make a fantastic team.

Reply from Denise Worgan, Manager at Frenchay Park Gardens Care Home

Thank you for your kind words. It was a pleasure to care for your mother and to meet you. All best wishes, the manager and all at Frenchay Park Gardens.


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Review from Sue H (Niece of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was a resident at Frenchay Park Gardens for just over three months until she sadly passed away last week. The manager and her team are absolutely fantastic. They are dedicated, committed and very caring. In my Aunts final weeks, the staff treated her with dignity, compassion, care and love.
I cannot thank them enough. I cannot rate this nursing home highly enough! Thanks for the wonderful care and support to not only my Aunt but to me as well.

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Review from Joanne L (Daughter of Resident) published on 3 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Frenchay Park Gardens for just over three months until she, unfortunately, passed away. As a family, we could not have been more pleased with the level of care she received. All the staff treated my mum with the greatest respect and were always welcoming to us, as family members and
her many friends who visited her. The home is very modern, spotlessly clean, light and airy. The staff take the time to sit and talk to the residence and there are also activities for those who wish to join in. The food is also amazing. To quote my mum "it was like staying in a 10*hotel". I cannot recommend it highly enough.

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Review from Judy P (Daughter of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Frenchay Park for respite care after suffering a nasty fall and being in general poor health. The nursing care and general care she has received is fantastic. All the staff are friendly and caring. Mum was one of the first residents and after her initial respite period, is now considering
becoming a permanent resident. The home is bright and airy, all the rooms are large with full en-suite wet rooms and TV's. The home is spotlessly clean and warm. There is also a pretty garden for residents to enjoy in nice weather. My Mum has suffered from erratic diabetes for many years, but since being in Frenchay Park, the nurses have been constantly monitoring her blood sugars and it has now settled down for the first time in many years. I would have absolutely no reservation in recommending Frenchay Park. The manager and her team do a fantastic job.

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Current Review Score: 8.6 (8.590)

Overview of Review Score

The Review Score of 8.6 (8.590) out of 10 for Frenchay Park Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.609 for Frenchay Park Gardens Care Home is calculated as follows: ( (28 Excellents x 5) + (18 Goods x 4) ) ÷ 46 Ratings = 4.609

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Frenchay Park Gardens Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 4 Positive Reviews ÷ 6.6 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Frenchay Park Gardens Care Home

What types of Care is Frenchay Park Gardens Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Frenchay Park Gardens Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Frenchay Park Gardens Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Frenchay Park Gardens Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Frenchay Park Gardens Care Home to the centre of Bristol?

3.3 mile(s) as the crow flies, distance by road may be significantly further.