home is very pleasant and everytime I visit, there is a good atmosphere. The staff are very friendly
John N (Nephew of Resident)
The staff are all devoted to the residents and their compassion is exemplary.
Lynn G (Daughter of Resident)
Truly wonderful place. The staff treat residents like family, they also give us the support we need.
Dianne L (Daughter of Resident)
Fees are based on assessment and room tariff
The home is open for visits. They encourage people to call prior to visiting to arrange the time and be accommodated accordingly.
Off-street parking available.
Meadowcare Home has a Review Score of 9.8 (9.829) out of 10, based on 19 reviews in the last 2 years. Over all time Meadowcare Home has 53 reviews.
Review from David R (Son of Resident) published on 28 August 2024
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Review from Nicholas L (Son of Resident) published on 20 August 2024
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Reply from Francis Castillo, Home Manager at Meadowcare Home
Thank you for leaving us feedback. We do give the exit code to our visitors but not the entry code due to safety and security reasons. We apologise for the delays. We hope to give you this information and alternative ways to call on staff for assistance on your next visit.
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Review from Kasmin C (Niece of Resident) published on 19 August 2024
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Reply from Francis Castillo, Home Manager at Meadowcare Home
We are grateful for such a very positive review! Many thanks for taking the time to rate us.
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Review from R H (Son of Resident) published on 16 August 2024
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Reply from Francis Castillo, Home Manager at Meadowcare Home
Thank you for your kind words and for sharing your amazing feedback with us! This means a lot to our team.
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Review from David N (Son of Resident) published on 16 August 2024
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Reply from Francis Castillo, Home Manager at Meadowcare Home
Thank you for your kind words and for sharing your amazing feedback with us! This means a lot to our team.
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Review from H P (Daughter of Resident) published on 15 August 2024
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Review from Sarah L (Wife of Resident) published on 9 August 2024
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Reply from Francis Castillo, Home Manager at Meadowcare Home
Thank you for sharing your lovely reveiw with us. We are delighted to know that we continue creating a positive impact not only on our service users but also to their friends and families.
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Review from Stephanie T (Daughter of Resident) published on 12 July 2024
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Review from R K (Daughter of Resident) published on 25 June 2024
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Reply from Francis Castillo, Manager at Meadowcare Home
Thank you for lovely feedback about our service. This inspires all of us to work even harder!
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Review from J K (Son of Resident) published on 28 May 2024
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Reply from Francis Castillo, Deputy Manager at Meadowcare Home
Thank you for taking the time to leave us a review. Your comments and kind feedback mean a great deal to us here at Meadowcare. We are glad to be of service!
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Review from Annie G (Daughter of Resident) published on 23 April 2024
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Reply from Francis Castillo, Manager at Meadowcare Home
Thank you for your kind words. Delighted to know that you are happy with our service. We always aim to do our best and treat each other like family. Feel free to visit us anytime!
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Review from S H (Granddaughter of Resident) published on 11 April 2024
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Reply from Francis Castillo, Deputy Manager at Meadowcare Home
Thank you for taking the time to review us. It is our pleasure looking after your grandad. We always aim to bring smiles and loads of positivity to our beloved residents and to the people around us.
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Review from Teresa B (Daughter of Resident) published on 11 April 2024
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Reply from Francis Castillo, Clinical Lead at Meadowcare Home
We are grateful for such a positive review, Teresa! You are always welcome to join us with the activities and feel free to visit us anytime! We will always have overflowing tea and biscuits. I will share the review with the staff. Thank you for your kind words.
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Review from Gillian H (Wife of Resident) published on 19 February 2024
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Reply from Francis Castillo, Clinical Lead at Meadowcare Home
We appreciate you taking the time sharing your rating with us. Holistic care to our residents is what we always aim to achieve. We can only do our best and to do a service with a smile.
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Review from Malcolm M (Brother of Resident) published on 19 February 2024
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Reply from Francis Castillo, Clinical Lead at Meadowcare Home
Thank you for taking the time to leave us feedback. We always aim to deliver quality care to our beloved residents. I am sorry to hear about the parking problem. We do have an allocated disabled parking space in front of the care home, however, we cannot always guarantee its availability.
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Review from Richard M (Son of Resident) published on 23 October 2023
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Review from Alison H (Daughter of Resident) published on 14 August 2023
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Reply from Francis Castillo, Clinical Lead at Meadowcare Home
We are grateful for the kind words. We will continue to create and nurture a positive environment in delivering high-quality care.
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Review from H B (Regular Volunteer) published on 30 June 2023
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Reply from Francis Castillo, Clinical Lead at Meadowcare Home
Thank you for your kind words. We're happy that you had a positive experience, and we're grateful for your feedback.
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Review from H O (Daughter of Resident) published on 5 May 2023
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Review from Marcus H (Son of Resident) published on 8 March 2023
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Reply from Francis Castillo, Clinical Lead at Meadowcare Home
We're really grateful and appreciate you taking the time to share your feedback with us.
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The Review Score of 9.8 (9.829) out of 10 for Meadowcare Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.829 for Meadowcare Home is calculated as follows: ( (187 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 222 Ratings = 4.829
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Meadowcare Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2021
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