All fees are just a guide. These are reviewed and will reflect on the level of care and dependency each resident will require. Fees are agreed at the time of admission and is subsequently reviewed as and when there is a significant change in resident's care needs.
Westbury Nursing Home & Westbury Garden Suite welcomes visitors. They encourage families and friends to visit and spend as much quality time tight their loved ones as much as they can.
Parking on site and is accessed as soon as you enter the main entrance to the home. Parking spaces right at the main entrance and further down in front of the Westbury Gardens Suite.
Westbury Nursing Home & Westbury Garden Suite has a Review Score of 9.5 (9.499) out of 10, based on 14 reviews in the last 2 years. Over all time Westbury Nursing Home & Westbury Garden Suite has 29 reviews.
Review from Mark B (Son of Resident) published on 4 October 2021
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Review from Diane k (Daughter of Resident) published on 4 October 2021
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Review from Bruce T (Son of Resident) published on 27 September 2021
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Review from Margaret W (Wife of Resident) published on 15 July 2021
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Review from Greg R (Son of Resident) published on 24 May 2021
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The care staff have been doing an excellent job of looking after her many needs whilst the entertainment staff are very friendly and provide activities and engagement with the residents in a cheerful positive way. During the COVID situation, they have been arranging video calls, which have been very helpful, and now that visiting is again allowed, the welcome and help at reception is as it always has been, excellent.
Highly recommended.
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Review from Theresa B (Friend of Resident) published on 20 May 2020
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Review from Grace B (Daughter of Resident) published on 23 March 2020
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Review from Anne N (Daughter of Resident) published on 2 March 2020
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Review from Ann C (Daughter of Resident) published on 30 December 2015
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The Review Score of 9.5 (9.499) out of 10 for Westbury Nursing Home & Westbury Garden Suite is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.885 for Westbury Nursing Home & Westbury Garden Suite is calculated as follows: ( (147 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.885
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.614 Points relating to the number of positive Reviews for Westbury Nursing Home & Westbury Garden Suite is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 registered maximum number of service users is 22.8. 14 Positive Reviews ÷ 22.8 = 0.614
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Nov 2022
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Job Title: Registered Home Manager
Joined: 2022
Francis is a trained Nurse from the Philippines as well as a UK Registered Nurse, he has worked in Health & Social Care since 2004 and has held managerial posts since. He is very dedicated to raising the safeguarding profile of Westbury Nursing Home & Westbury Garden Suite through the delivery of high-quality person-centred care.
Job Title: Deputy Home Manager
Joined: 2023
Harvey was a Registered Nurse in the Philippines as well as a UK registered Nurse, he has worked in the NHS for 14 years and subsequently moved to health and social care in 2016 to date. He joined Westbury Nursing Home in 2023 as Deputy Manager. He is passionate about his own growth and development as a person and as a professional and is very much committed to providing an environment where residents and their families are nurtured and given the opportunity to experience meaningful and memorable lives while at Westbury Nursing Home.
Job Title: Head Housekeeper
Joined: 2017
Joseph joined Westbury Nursing Home in 2017 as Head of Housekeeping. He is responsible for ensuring that the home is immaculately clean at all times. He works with a dedicated Domestic Team who are committed to ensuring that the home meets the highest quality and standards of cleanliness and hygiene.
Joseph expressed that working at Westbury Nursing Home has given him the chance to work with lovely staff and residents, where he enjoyed meaningful interactions with them through their life stories. He feels that the camaraderie and tram work makes him feel like part of a big Westbury Family.