Other Care Homes you may be interested in:
No set visiting hours, visitors welcome at all times but prefer to avoid meal times, to allow residents time to enjoy their food.
Limited parking in front of the building but there is off-street and paid parking close by.
Beaufort Hall Nursing and Residential Home has a Review Score of 9.3 (9.288) out of 10, based on 15 reviews in the last 2 years. Over all time Beaufort Hall Nursing and Residential Home has 28 reviews.
Review from H B (Wife of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Rachel Herniman, Manager at Beaufort Hall Nursing and Residential Home
Thank you for taking the time to review Beaufort Hall Nursing Home. We are very grateful for your kind comments and these will be passed on to the team. Thank you on behalf of all of us here.
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Review from A W (Daughter of Resident) published on 1 October 2024
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Overall Experience
5.0 out of 5
Reply from Rachel Herniman, Manager at Beaufort Hall Nursing and Residential Home
Thank you for your review and comments. We are delighted to note that you have found staff helpful and friendly. We are very proud of our manager and staff team and the support they provide for our residents.
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Review from Gary P (Resident) published on 20 September 2024
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Overall Experience
5.0 out of 5
Reply from Rachel Herniman, Manager at Beaufort Hall Nursing and Residential Home
Thank you for your kind review, and I'm glad you're enjoying all aspects of the home. I will share you're feedback with the staff, this will make them smile.
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Review from Raymond K (Husband of Resident) published on 24 June 2024
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Overall Experience
4.0 out of 5
Reply from Rachel Herniman, Manager at Beaufort Hall Nursing and Residential Home
Thank you so much for your kind review; it was a pleasure to care for your loved one. We always welcome feedback.
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Review from Ken G (Husband of Resident) published on 18 April 2024
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Overall Experience
5.0 out of 5
Reply from Rachel Herniman, Manager at Beaufort Hall Nursing and Residential Home
Thank you very much for your lovely review - it has been our pleasure to care for your wife, and I will share the comments with the staff.
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Review from Sheila S (Resident) published on 15 March 2024
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5.0 out of 5
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Review from R B (Resident) published on 9 February 2024
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5.0 out of 5
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Review from C F (Mother of Resident) published on 13 November 2023
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4.0 out of 5
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Review from John W (Husband of Resident) published on 3 July 2023
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3.0 out of 5
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Review from L N (Daughter of Resident) published on 20 June 2023
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Overall Experience
4.0 out of 5
Reply from Monica Williams, Home Manager at Beaufort Hall Nursing and Residential Home
Thank you, it is so kind of you to take the time to write a review at this time.
We are so glad that we were able to care for your dad, he was a lovely gentleman and enjoyed sharing fond memories.
Our thoughts are with you and your family, if we can be of any further support please let us know.
Kind Regards.
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Review from A P (Resident) published on 19 June 2023
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Overall Experience
3.0 out of 5
Reply from Monica Williams, Home Manager at Beaufort Hall Nursing and Residential Home
Thank you for your review.
We are pleased that you are happy at Beaufort Hall and it is good to see you at all the resident's meetings.
Your feedback is much appreciated.
Kind Regards.
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Review from Donald S (Resident) published on 15 June 2023
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Overall Experience
3.0 out of 5
Reply from Monica Williams, Home Manager at Beaufort Hall Nursing and Residential Home
Thank you very much for your review.
We are glad that you are very pleased with the home overall.
We would love to see you join the activities or if you prefer to have 1-1 sessions for an interest of your choice, we can facilitate this for you.
It is a pleasure to support you!
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Review from L J (Resident) published on 13 June 2023
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3.0 out of 5
Reply from Monica Williams, Home Manager at Beaufort Hall Nursing and Residential Home
Thank you for your review.
We are very pleased that you have chosen to become a permanent resident at Beaufort Hall.
We are keen to work on a person-centred basis and it is great that the maintenance man worked with your ideas of how you wanted your room to be decorated and furnished, we are so glad that you like the end result and that your room is to your specification.
Most of the residents' rooms have individual facilities in keeping with being person-centred.
It is great that you are enjoying the activities and you have made some wonderful items.
We hope that you continue to enjoy living at Beaufort Hall and we are always happy to support you.
Kind regards
Monica
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Review from J M (Husband of Resident) published on 13 June 2023
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5.0 out of 5
Reply from Monica Williams, Home Manager at Beaufort Hall Nursing and Residential Home
Thank you for your lovely review.
It is a pleasure to support your wife and to welcome you and your family to Beaufort Hall.
I will share your kind words with the team.
Kind regards
Monica
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Review from Lynn H (Friend of Resident) published on 23 May 2023
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Overall Experience
2.0 out of 5
Reply from Lizzie Toms, Director at Beaufort Hall Nursing and Residential Home
Dear Lynn, thank you for your feedback regarding our pleasant and helpful staff.
I understand you briefly visited our beautiful Edwardian building that overlooks the sea front on the afternoon of 22 April 2023.
On that afternoon we had a gardening club activity celebrating Earth day during which we planted seeds so I’m surprised that you rated our activities as 1 out of five – not many care homes have planned weekend activities!
You were not present at a mealtime but you have rated food and drink as only 2/5 so we are not sure on what basis that rating was made?
Most of our bedrooms were upgraded recently and are bright and modern.
In addition, residents can bring their own furniture and belongings if they wish.
Regular resident meetings confirm residents are happy with the home, staff, food and decor.
You rated value for money as 2 out of 5, but you have no knowledge of our fee structure or how your friend’s care is funded.
We do ask that visitors who identify any issues or concerns when they come on site discuss these with our manager as we always try to resolve issues.
Beaufort Hall Directors
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Review from Nick S (Son of Resident) published on 30 January 2020
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Overall Experience
5.0 out of 5
Reply from Tracy Peart, Manager at Beaufort Hall Nursing and Residential Home
Thank you for those kind words, it is our pleasure to look after your mum. Thank you Nick, I will pass your compliments along to the whole team. We look forward to seeing you soon.
Tracy
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Review from Kathryn F (Daughter of Resident) published on 5 July 2019
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Overall Experience
5.0 out of 5
Reply from Simon Potter, Manager at Beaufort Hall Nursing and Residential Home
Thank you so much for your lovely comments. It was a pleasure to take care of your Mum.
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Review from Una W (Wife of Resident) published on 21 February 2019
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4.0 out of 5
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Review from Alison W (Daughter of Resident) published on 13 September 2018
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Overall Experience
5.0 out of 5
Reply from Marlene Raja, Manager at Beaufort Hall Nursing and Residential Home
Thank you very much for your great review. It is our pleasure to be able to help.
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Review from Donna B (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marlene Raja, Manager at Beaufort Hall Nursing and Residential Home
Thank you very much for your great review - it has been our pleasure to help.
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The Review Score of 9.3 (9.288) out of 10 for Beaufort Hall Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.288 for Beaufort Hall Nursing and Residential Home is calculated as follows: ( (95 Excellents x 5) + (47 Goods x 4) + (27 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 177 Ratings = 4.288
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beaufort Hall Nursing and Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 May 2022
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