Clarence Park

7/9 Clarence Road North, Weston-super-Mare BS23 4AT
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8.0 34 Reviews
  • Clarence Park, Weston-super-Mare
Clarence Park Nursing Home is conveniently located near to Weston-super-Mare's famous seafront. The home was extensively refurbished throughout and extended to include the Parkside Suite in 2004. Clarence Park is registered to care for 42 older people with nursing needs. The care team and registered nurses provide care 24 hours a day to assist and meet individual needs, with patience, kindness and understanding.

The property overlooks the lawns, flower beds and mature trees in much loved park from which it takes its name. Residents at the home can keep active and involved with the program of informal and organised events provided by the activities co-ordinator. Professionals recognise the need for meaningful activities for people living with nursing needs. Activities are built into all areas of life in the home, helping to stimulate residents and promote self-esteem and a sense of well-being. The smiling faces in the home's popular newsletter "The Clarence Herald" are testament to the fun the residents have.

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Care Provided by Clarence Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Teresa Monk (Home Manager)
  • Admission Criteria
    • Residents aged 50 years and over
    • Ages 41+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Clarence Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,250
  • (these prices are only a guideline, please contact Clarence Park to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • N/A


  • Parking

  • Off street parking


Clarence Park Reviews (34)

Total of 34, showing 21-34
8.0

Clarence Park has a Review Score of 8.0 (8.009) out of 10, based on 5 reviews in the last 2 years. Over all time Clarence Park has 34 reviews.

Overall Experience

  • 17
  • 15
  • 2
  • 0
  • 0

Date Published

34
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5
29

Review from Jacqui C (Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very cheery, helpful, and told me to get my possessions into the home as I was going to stay permanently. I was taken into hospital five days ago. A health care assistant came to my bedside to tell me that Clarence Park care home did not want me back. I was gobsmacked, phoned the home
to be told the manager would ring me yesterday. Still waiting, she was very happy when I made the staff 80 headbands to help with their masks, about 8 adult bibs. I hope they just throw these away, thank god I haven't sold my home otherwise I would be sleeping rough on the prom without my oxygen needs.

Reply from Teresa Monk, Manager at Clarence Park

We are very saddened to see that the reviewer has raised concerns into her time at Clarence Park and can only apologise for the way she is feeling. We feel, as a home, that we treated the reviewer as an individual enabling her to live the life she loved doing crafts and making her living accommodation personalised to her needs. Due to unforeseen exceptional circumstances, we were no longer able to meet the needs of the reviewer. The decision made was a difficult one to make but all notifications and communication lines were followed appropriately. We are very grateful for all the headbands that were made and given in good faith. We have continued to support the reviewer whilst she has been in hospital by safely storing all her personal belongings and property until such a time a new placement can be found. We wish the reviewer the very best and hope she will be very happy in her new home.


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Review from M M (Husband of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly atmosphere and I was with my wife when she passed away.

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Review from R W (Wife of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff.
Can wait a while outside at weekends - a porch would be good and prevent a very wet arrival.

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Review from Anthony K (Husband of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly and not the usual appearance of the average care home. The building is bright, spacious and looks newly decorated. The staff work hard in whatever their jobs, in a friendly way for the needs of residents.

Reply from Immacolata Jacobs, Media Marketing at Clarence Park

Thank you very much for taking the time to write a lovely review of Clarence Park. It is so nice to read your positive comments on the care and support received by your loved one. I will be sure to pass on your kind words to all the team. All the best.


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Review from H A (Partner of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found management and staff extremely professional and caring, always paying attention to patients needs.
They are 100% at this home and makes one feel very relieved and happy to know they are in such capable hands. They are always doing social things to make people happy and I have watched
how much it helps.

Reply from Immacolata Jacobs, Media Marketing at Clarence Park

Thank you for taking the time to write a lovely review of Clarence Park. It is so nice to read your positive comments on the care and support received by your loved one. I shall be sure to share your review with all the team at Clarence Park. All the best.


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Review from Tracey W (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after very well, she is so loved by every member of the staff. There are quite a few who absolutely adore and love her. She gets so much attention from a lot of staff. They are always on the go and so busy, but will always make time to chat to Mum, give her a kiss and cuddle now
and then. I have watched, and found that all members of staff and management really care for their residents. I am very happy that Mum is in the best care home in Weston in my eyes.

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Review from K P (Niece of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel Clarence Park care home provide fantastic care for my uncle. Activities lady is very good and really communicates well with my uncle. The management is good and always available if we want to talk. Management and staff are all very chatty and friendly.

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Review from M A (Husband of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been cared for in the Clarence Park Home for nearly three years while she has declined with dementia. She was happy with the care that was given by the attention of the staff who she regarded as friends. It made her stay so much easier because she felt at home.


Recently she was taken

very ill and went into hospital, she was kindly visited by some of the staff from Clarence Park which gave her a great deal of pleasure. A gesture that deserves them great credit. My wife has now returned to the home for palliative care but is back in her familiar surroundings and among friendly faces.

Reply from Sharon Warren, Public Relations Manager at Clarence Park

May I take this opportunity to thank you so much for taking the time to write such a lovely review of Clarence Park. It's wonderful to hear how your wife enjoys living at the home, and hearing about the friends she has made whilst living there. I think it's important for people to be reminded that moving into a care home can mean so much more than people often first think and strong friendships are often made and enjoyed.
I will be sure to thank the staff and share with them your lovely comments. Once again, thank you so much.


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Review from Sue B (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A folder of photographs of the residents has been produced to show the recent activities such as cake baking, animal afternoon, fish and chip day. This was a great idea as it kept me up to date with the activities Dad has participated in and although he had forgotten about them, seeing the pictures
reminded him and he was then able to tell me about them.

Reply from Sharon Warren, Public Relations Manager at Clarence Park

Thank you so much for taking the time to write a lovely review of Clarence Park Nursing Home in Weston. It's wonderful to hear about the folder that enables you to see what activities are happening daily and what your father is participating in. I will be sure to pass on your comments to the staff within the home.


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Review from R D (Husband of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarence Park is a development of a large traditional house affording a variety of communal lounges with modern individual rooms for the residents. Carers and nursing staff are always in attendance ready to respond to needs or situations with humour, patience and loving concern. Residents are known
and are treated as individuals. It is reassuring to me that my wife is in their care.

Reply from Sharon Warren, Public Relations Manager at Clarence Park

Thank you so much for kindly taking the time to write such a lovely review of Clarence Park. The staff will be thrilled to receive such wonderful comments and I will be sure to share this with them all. On behalf of Notaro Homes, thank you once again.


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Review from Dave T (Husband of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I selected this care home after examining 7 others and I am glad I did. My wife has incurable cancer and is very well cared for. The staff are dedicated and competent they are all motivated and well managed. The general management of the house is excellent. I have no complaints.

Reply from Sharon Warren, PR Manager at Clarence Park

Dear Mr Thomson, on behalf of Clarence Park and N. Notaro Homes, thank you for taking the time to write a review. It's always lovely to hear from relatives that their loved ones are happy and being well cared for. I will be sure to share your review with the relevant staff, best wishes


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Review from Mike G (Son of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my mother received at Clarence Park. Their overall attitude was one of kindness and compassion. Any personal needs seemed to be dealt with promptly and with kindness. They are very good at dealing with the whole family and we were always kept informed of any developments,
no matter what time of day or night it was. The home itself is very light and airy and is situated in a very good position, being right opposite Clarence Park and the seafront.

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Review from Beryl N (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 104 years old and ahs been residing in Clarence Park care home for nearly six years. The home is always kept spotlessly clean, with no unpleasant urine smell, as is often the case with some care homes. My family and I have always found the staff to be very pleasant and helpful, and treat
my mother with caring, kindness and respect, attending to all her needs. Since my mother has lived at Clarence Park Care Home she has been happy and contented.

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Review from H M (Son of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for six years, having originally entered care voluntarily rather than from necessity. Both she and her family have been very pleased with the facilities at the home and the attentive and caring staff.

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Current Review Score: 8.0 (8.009)

Overview of Review Score

The Review Score of 8.0 (8.009) out of 10 for Clarence Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.169 for Clarence Park is calculated as follows: ( (21 Excellents x 5) + (27 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 59 Ratings = 4.169

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.84 Points relating to the number of positive Reviews for Clarence Park is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 4 Positive Reviews ÷ 8.6 = 0.465

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Teresa

Teresa Monk

Job Title: Care Home Manager

Joined: 2010

Teresa was born in Rainham Essex and started her nursing carer at the age of 14, volunteering at Saint George’s hospital in Hornchurch. In 1986 Teresa moved to the West Country with her family and continued working in various care homes and progressing through her career. This has included working for Notaro homes in previous years. For the past twenty years, Teresa has been nursing and managing an acute medical area. This involved working closely with a wide range of multidisciplinary teams to ensure delivery of care to a high standard.
Most recently Teresa has moved her mother down to the southwest and has reviewed her working career and felt returning to Notaro homes would provide her with the opportunity to provide the high standard of care that she believes should be available to everyone. Teresa believes in working closely with residents, their families and friends and her team members to achieve a warm, friendly and homely place to live and work at Clarence Park Care Home Weston Super Mare. Teresa has a strong family grounding and enjoys spending time with her family and quality time with her seven, soon to be eight grandchildren. Teresa enjoys DIY and taking care of her dog, tortoise and fish and hates shopping so loves the internet.
If you would like to contact Teresa, Please call the home.