Clevedon Court Nursing Home

32 Dial Hill Road, Clevedon BS21 7HN
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8.4 57 Reviews
  • Clevedon Court Nursing Home, Clevedon
Clevedon Court has operated as a Nursing Home serving Clevedon and its local areas since 1986. Set in the Dial Hill area of Clevedon the home is proud to offer exceptional accommodation, engaging activities and a wonderful serene outdoor garden.

The Victorian building with its purpose-built extension has 50 single rooms, 35 of those with ensuite. With wonderful views across the Severn Estuary at the front and landscaped gardens overlooking the cricket ground; the setting makes Clevedon Court a fantastic choice for a loved one to become a resident.

Clevedon Court’s rooms are tasteful and comfortably furnished, but the home understands and encourages residents to bring personal pieces to help with the adaptation.

Clevedon Court has a minibus which allows a wide range of social events, hobbies, activities and outings. All the activities are designed to benefit all aspects of the resident’s well-being, be it physical or mental.

Clevedon Court is dedicated to providing personal-centred care. For that, staff work with residents and their families and representatives to create a personalised care plan. The home values giving the best care to the residents while maintaining their dignity and allowing as much independence as possible.

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Care Provided by Clevedon Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rafeeza Ali (Deputy Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Clevedon Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Clevedon Court has an open visiting policy and residents are encouraged to invite whomever they choose. Visitors can enjoy meals with their loved ones upon request.


  • Parking

  • There is parking onsite and Dial Hill has plenty of spaces to park if full.


Clevedon Court Nursing Home Reviews (57)

Total of 57, showing 41-57
8.4

Clevedon Court Nursing Home has a Review Score of 8.4 (8.403) out of 10, based on 3 reviews in the last 2 years. Over all time Clevedon Court Nursing Home has 57 reviews.

Overall Experience

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Review from Steve W (Son of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to Clevedon Court from Southmead Hospital on 12/09/2017. When she was admitted she was in a very poorly condition. I cannot praise the staff and everyone concerned there enough. They are a wonderful bunch.
She recently celebrated her 80th birthday whilst there. The staff organised
a room for her for friends and family to have a party for her. They blew balloons up, set up a table for her, helped arrange four bouquets of flowers for her, helped decorate my mum's room and did everything possible to make her day a joyous occasion.
The food is lovely. I cannot recommend Clevedon Court highly enough. Our family are extremely grateful for my mothers care.

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Review from Michael W (Resident) published on 21 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfying. Very well treated.

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Review from John S (Son of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care given to my mother-in law. The staff are very attentive. The food is excellent. The medical care is very attentive and they are very pro-active to any infections. The entertainment is excellent. The facilities and room are excellent. We have no complaints at all.

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Review from Jane H (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident arrived in the home at the end of March she settled in very quickly and said everyone looked after her well and the food was very good. I did have to remind the staff to put in her hearing aids and her teeth a couple of times but they now remember. The staff are all very caring and attend
to each resident's individual needs. The entertainment I have seen is very good at including all the residents who can attend the lounge. With the enthusiasm of the staff, they are always able to get the best out of each resident and help them to enjoy it. No needs are too difficult for the staff to cope with individually and with great care.

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Review from M H (Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My treatment has been excellent. The food has been extremely good and the nursing staff very good.

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Review from Sue D (Cousin of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit, we are made very welcome. Standard of cleanliness is high and staff are always interacting with residents.
When we visited today, there were games being played to improve co-ordination, recent history being shown on the television, tea and coffee being brought round. One resident
having her nails done and that was only in one hour! A very caring place, and the best one I've every visited (and I've been to a few). This standard of care is always present. Well done to all.

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Review from R R (Husband of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care is very good but I did notice a drop in standards when the hospital patients arrived but this was soon rectified. This was understandable as the staff are rushed off their feet. My wife seems very happy and safe in her 'second home'.

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Review from C W (Brother of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run and maintained nursing home which was recommended to me 2 years ago by a retired GP friend and it has lived up to my expectation.

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Review from T L (Husband of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident of the Clevedon Court Nursing Home since 2014, suffering an advanced state of dementia, and is unable to participate in any form of activity; oral, written or physical. I know with experience of nearly 60 years of marriage just how well she reacts to the consistently good
care and attention she receives. Although she displays little emotion to witnessing entertainment activities provided by the home, my personal knowledge of my wife indicates that it does entertain her and relieves the symptoms of her dreadful disease. I think she is happy as is possible.

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Review from A P (Sister of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Clevedon Court Nursing Home since October 2016.
He has received excellent care, the staff are very helpful and caring. I would recommend the nursing home above any others in the locality. Owing to his disability he has required alternate changing of his position in
bed. This happens without fail 24 hours. He needs assistance in feeding, this is achieved with humour and patience. I am delighted I had found this delightful residence for the remainder of my dearest brother's life.

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Review from Jane T (Daughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff treat the residents with great respect, they talk to them with careful, clear explanations.
The home is clean and well looked after, frequently updated, decorated and checked.
Residents have activities most days.

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Review from Norman L (Husband of Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife came to the nursing home on 7th May, she has been looked after with professional care, welcoming kindness, friendliness and compassion. Prior to this, I had been a full-time carer and the relief I experienced was wonderful knowing that I was able to leave my wife in such great hands.
The
home is spotlessly clean, the staff have time to help my wife and they fed her to try and get her to eat more. The nursing care is excellent and all the staff are caring. My wife has settled in and she seems relaxed and reliant on the staff. I cannot speak highly of them all from the Matron down. They always have time or are able to make time to discuss anything with me.

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Review from M L (Husband of Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife had care for a week as her GP was trying to find our what was causing her returning infections. With daily visits from district nurses and blood tests, they appear to be succeeding. My wife was happy at Clevedon Court and so was I as I could have lunch with her. We could not comment on activities
or value for money as the cost was covered by care in the community and and my wife had only a short stay.

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Review from Claire C (Daughter of Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home has treated my father and I with dignity and respect. The activities and food are both excellent but I am disappointed that they are not taken out any more. I felt that was an important part of their lives, also maintenance in rooms can be a little behind, but staff are very caring. Also
building works have been carried out with no notifications to families and has been inconvenient at times.

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Review from Peter A (Son of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite happy with the standard of care provided. The only comment I'd like to make is that it has become difficult to understand whether my mother is washing and changing her clothes. It seems a bit hit and miss.

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Review from Sheila M (Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay here was excellent. Care and attention given. My daughter was very impressed with my care and was very happy for me to stay here. I would recommend this home to anyone else.

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Review from May D (Resident) assisted by family/friend published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel at home here. I am very happy here. all my needs and requirements are catered for. My family can relax more at home because they know I am being cared for. The staff are very good and go that extra mile to make me feel secure. Would definitely recommend this home to anyone else.

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Current Review Score: 8.4 (8.403)

Overview of Review Score

The Review Score of 8.4 (8.403) out of 10 for Clevedon Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Clevedon Court Nursing Home is calculated as follows: ( (29 Excellents x 5) + (5 Goods x 4) ) ÷ 34 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.55 Points relating to the number of positive Reviews for Clevedon Court Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 3 Positive Reviews ÷ 10 = 0.3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Rafeeza Ali

Job Title: Deputy Manager

Joined: 2023

Rafeeza started with us as a Clinical Lead but became a Deputy Manager.