Sycamore Lodge

Lodge Lane, Nailsea, Bristol BS48 1LX
Submit a Review
9.6 50 Reviews
  • Sycamore Lodge, Bristol
Sycamore Lodge is bright and spacious with lots of love and laughter where the ethos is wellness, happiness and kindness to care for the individual and support the family.

It is a 78 bedded residential and nursing home in Nailsea near Bristol.

They care for people living with dementia with either residential or nursing needs from the onset of dementia to end of life. They also care for elderly persons with general nursing needs on the 18-bed nursing floor.

Show Sycamore Lodge on the Map

Care Provided by Sycamore Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Head/Brain Injury
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Barry O'Driscoll (Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008

Funding & Fees Guide for Sycamore Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,302
    • Self-Funded Nursing Dementia Care from £1,463
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,398
    • RESPITE Self-Funded Nursing Dementia Care from £1,563
  • (these prices are only a guideline, please contact Sycamore Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Sycamore Lodge Reviews (50)

Total of 50, showing 1-20
9.6

Sycamore Lodge has a Review Score of 9.6 (9.639) out of 10, based on 24 reviews in the last 2 years. Over all time Sycamore Lodge has 50 reviews.

Overall Experience

  • 30
  • 20
  • 0
  • 0
  • 0

Date Published

50
0
3
24
26

Review from Cathryn P (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff mostly very friendly and helpful during this difficult time. Especially the nurses. They keep us very well informed. We were lucky that Mum was given this rehab bed so close to us. The home itself is very bright and clean. The music activity on Friday afternoon is really good, Mum loves it. The
garden is nice and we can bring our dog in. They are doing their best to cater for Mum's wishes.

Reply from Barry, Home Manager at Sycamore Lodge

Thank you for leaving us this lovely review. We are delighted that you are pleased with the care of your mum and your kind words will be passed on to the rest of the wonderful team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T K (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent nursing & care staff looking after my very frail & fragile Mom. Staff always listen & discuss the needs of Mom & she is made to feel part of a community & family. Excellent follow-up calls without any prompting which gives me & the family peace of mind.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thanks so much for leaving us this wonderful review, we really appreciate it. We are delighted to hear your mum loves being part of our Sycamore family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve B (Brother of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on his wing are so considerate.
They speak to him as an adult. They are patient when he takes time to eat.
The newly created area on the ground floor is lovely and now the weekly sing-a-longs with a visiting singer every Friday are a joy to see all the residents (and staff) enjoying themselves
in their own way.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for taking the time to leave us this lovely review about the care of your brother. Our team will be touched to read it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura M (Granddaughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the staff that care for my grandma. They are attentive, kind and loving, always making sure she's keeping up with food and drink, even if they don't get the kindest reception from her. The majority of staff seem to know her really well which is very reassuring and we don't ever have
concerns over the care she receives.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for your kind words, I will make sure to pass them on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C V (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole very pleased with Sycamore Lodge, very friendly staff and not as many agency staff as there used to be. So this means relationships between staff, residents and family are much better. The carers know the residents, especially with advanced dementia who can no longer speak/do things for
themselves. This is reassuring when they have advanced needs.
The entertainment programme is very good. I often visit and we enjoy entertainment together, not just weekly but extra throughout the year it's really nice at xmas.
The garden is very nice and the home are good at letting residents and family get involved.
We have a dog and it's great for Dad to see her, the other residents all respond well when I bring her in.
My children are also always made to feel very welcome, it's nice to have the wider family visit and this is always accommodated.
Overall I think everything is generally good, always room for some improvement.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for leaving us a review, it really means a lot to the whole team and it is fantastic to read all of your kind words. Any feedback will be passed on, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P A (Son of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are very caring to my mother in what must be a difficult job. Each time I visit there are lots of staff around. My mother is obviously well-fed, and clean with good personal grooming. The home is clean and well looked after.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for leaving us this fab review. Your kind words will be passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris D (Son of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Sycamore Lodge now for almost a year and has settled in well. The staff are friendly, helpful and caring to Dad and our family's needs. Since being here, Dad's health has stabilised, and he is receiving the care he requires. There are always activities and a happy atmosphere for everyone.
We're glad Dad is being looked after at Sycamore Lodge.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for leaving us such a lovely review. We are so pleased to hear that your dad has settled in well and is enjoying the activities. Your kind words will be passed on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Wife of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Parkinson’s and Dementia and came in for rehabilitation from a 4-week stay in hospital. In just over two weeks, his mobility has improved and he is more settled in this environment. This is such a relief for me and my family to see he is so cared for. The staff are very happy and friendly
and always ready to give a helping hand. They also spend time communicating with him about his life.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for leaving us such a lovely review; your kind words will be passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Daughter of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems very settled here; he's having rehab. He seems to be doing very well, and the staff are all amazing, with my dad and us family members.
The meals are hot and obviously tasty as Dad finishes them every day. The lounge rooms are well-equipped, large and bright.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you so much for leaving us this kind review. We are pleased to hear that your dad is enjoying the meals and his time here with us at Sycamore. Your lovely comments will be passed on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D F (Son of Resident) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole presentation seems really, really nice and friendly. Good feedback from the nurses, kept up to date. The staff are really supportive and friendly, coping quite well with Mum getting really anxious. Thankful for everything.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you so much for taking the time to leave us a review, we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn B (Daughter of Resident) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care home is a really friendly, happy place, the staff keep you informed every step of the way, I have nothing negative to say, I would give them 10.
The carers are doing the best they can, so friendly, so affectionate and loving.
This is the best place and I can't imagine my mum to be
anywhere else.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you so much for your kind words, I will make sire they are passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Z L (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and caring. They understand Mum's needs and have endeavoured to get to know her over the months she has been at Sycamore. Phone calls are made to us when needed and keep us updated with medical information. We always feel welcome when we visit too, as the atmosphere is so relaxed.
It's reassuring to know Mum is being looked after.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for your kind words; I will make sure that they are passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Friend of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class service with very caring staff and a lovely team. My close friend was admitted for end-of-life care. The care received was compassionate and delivered by a dedicated team. The communication was excellent, and the staff were so knowledgeable every time we visited. I would highly recommend
this service.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for your kind words, they will be passed on to the rest of the wonderful team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lyn G (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff of Sycamore Lodge enough. They took my dad at very short notice and looked after him with great care. They all knew my and my daughter's first names and were brilliant at keeping us updated with his care and any changes. They welcomed our dog in to see him.
He was only with
them for ten days before he passed peacefully, and we were very touched by the basket of flowers they sent to his funeral.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for leaving us this lovely review; it really means a lot to us. It is a privilege to be able to provide this care for our residents, and we are touched by your kind words. Our deepest condolences on the loss of your wonderful Dad.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan W (Husband of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since we were fortunate to get my wife into Nailsea as she was at a home in worle nr Weston, myself and my family are so pleased with the way she is being looked after, the whole experience has been so positive that our minds are at rest, only one word to describe the staff fantastic and so caring it
seems impossible how to say thanks to you all and a great Christmas sincerely.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you so much for leaving us this kind review, we are so pleased to hear that your wife has settled in. It is a privilege to be able to provide this care for our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Granddaughter of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Where to start? On behalf of the the whole family, we can't thank the staff at Sycamore Nailsea for all their kindness, support and care, not only towards my Grampa but to all of those who visited especially my dear Gran who was there every day. Your work is extremely commendable. Each of you should
take great pride in the strong caring humans you are. For all you have done and for all you do - Thank you.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you so much for leaving us this kind review. On behalf of all of the team here at Sycamore, it is a privilege to be able to provide this care for you and your family. Your lovely comments will be passed on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry J (Husband of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sycamore Lodge care home is a home to be proud of, I highly recommend it.
On behalf of my wife, I wish to express to all our sincere gratitude for the professional care, our general well-being, helpful kindness- just listening etc. that we have experienced. In addition, you are fortunate to have exceptional
Sycamore people who in many instances have acted so kindly in many ways above and beyond the call of duty.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

This is such a lovely review to read. The whole team feel privileged to be able to provide a safe, loving home for your wife. Your kind words will be passed on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am happy with the care my mother receives at Sycamore Lodge. The staff are very friendly and always have a smile for me and Mum when I visit. My only complaint is the way my mum's clothes in her chest of drawers are just crumpled up and not folded in an orderly fashion. Also, her chest of
drawers are very old and tatty. Her room is kept very clean and the bathroom is always clean.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

We are pleased to hear that you are happy with your mum's care here with us at Sycamore Lodge. Your feedback will be passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are good and are always there when needed.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thanks for leaving us a review; we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela W (Wife of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been very well looked after at Sycamore Lodge.
The team are wonderful.

Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for taking the time to leave us a review; we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for Sycamore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for Sycamore Lodge is calculated as follows: ( (190 Excellents x 5) + (74 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 277 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sycamore Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Barry

Barry O'Driscoll

Job Title: Service Manager

Joined: 2021

Barry qualified as a Mental Health Nurse in 2005. Prior to qualifying, from 2010, Barry worked across Acute and PICU settings as a staff nurse and manager and moved to the independent sector in 2008 working in a variety of quality and managerial roles. Throughout this time Barry had responsibility for a variety of setting including personality disorder, PICU, forensic pathways as well as social care environments including learning disability and nursing homes.


Barry joined Shaw healthcare in Oct 2021 taking up the role of Registered Manager at Sycamore Lodge. Barry is passionate about excellent service delivery and enhancing the care experience for our residents and families. Barry is also focused on staff engagement and experience believing that good care is only possible with a consistent and engaged staff team.


Barry is passionate about patient-centred care and multidisciplinary work to achieve the best outcomes for patients in our care.


Lauren

Lauren Julyan

Job Title: Deputy Clinical Manager

Joined: 2022

Experienced manager, Commenced nurse training in 201 and post qualifying has worked in a variety of settings within the care home sector. Joined the team in March 2022 and has responsibility for managing our Nursing Dementia and Pathway 3 beds within the home. Lauren is passionate about clinical standards within nursing homes and palliative care.


Norica

Norica Irimia

Job Title: Deputy Manager

Joined: 2021

Norica joined the team in November 2021 and has responsibility for managing the residential service, Norica provides a lot of mentorship and supervision to our new starters and is currently working towards qualifications within the leadership and managerial field.


Frequently Asked Questions about Sycamore Lodge

What types of Care is Sycamore Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sycamore Lodge provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Sycamore Lodge have?

There are 78 Single Rooms.

What are the Facilities & Services at Sycamore Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sycamore Lodge to the centre of Bristol?

6.8 mile(s) as the crow flies, distance by road may be significantly further.