Gardenia Court Nursing Home

21 Uphill Road North, Weston-super-Mare BS23 4NG
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9.8 59 Reviews
  • Gardenia Court Nursing Home, Weston-super-Mare
Gardenia Court is a 29 bedded nursing home, which is situated south of the town centre. They have a level access enabling residents to be able to peruse the promenade, visit local shops, enjoy refreshments at a local café, or attend a local church of their choice.

Accommodation consists of three floors. On the ground floor, they have 16 bedrooms, a large lounge at the front, which caters for residents who enjoy the hustle and bustle of life, a dining area and a conservatory for them to enjoy the sunshine and delightful splendor of the garden. The first floor comprises of 8 bedrooms and in the second floor 2 bedrooms.

All rooms are individually decorated to accommodate different tastes. They have 23 single rooms, 20 being en-suite and 3 double rooms for those who like company. Most bedrooms are on the ground floor and in the first floor. All floors are accessible by a passenger lift. They have ten prime bedrooms, which provide a beautiful view of the garden and one double room which provides fabulous views of the Weston-super-Mare Golf Club. All rooms have televisions for private viewing.

Professionals actively support activities within the home, from aromatherapy to organised events each afternoon. Activities are aimed at providing a stimulating environment thus helping each individual in care to achieve a good quality of life.

A visiting minister provides spiritual needs and some residents go out to local churches, or receive visits from church members.

They cater for long and short-term residents and have the reputation of providing excellent care, and have many testimonials to support this.

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Care Provided by Gardenia Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Neela Nauth (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Gardenia Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,600
    • Self-Funded Residential Dementia Care £1,300 – £1,600
    • Self-Funded Nursing Care £1,300 – £1,600
    • Self-Funded Nursing Dementia Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,600
    • RESPITE Self-Funded Nursing Care £1,300 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,600

  • Fees may vary based on the location and the available amnities provided at the Home. Please call the Home directly to get more information.
  • (these prices are only a guideline, please contact Gardenia Court Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Gardenia Court Nursing Home Reviews (59)

Total of 59, showing 21-40
9.8

Gardenia Court Nursing Home has a Review Score of 9.8 (9.801) out of 10, based on 26 reviews in the last 2 years. Over all time Gardenia Court Nursing Home has 59 reviews.

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Review from Lesley H (Friend of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Each and every time I, my husband or our adult children visited Gardenia Court Nursing Home, we were greeted by friendly and cheerful members of staff. The resident we visited was dressed in clean clothes, well groomed and with refreshments to hand. They were happy and comfortable and had made friends
with other residents as well as the staff. The home felt warm, inviting, clean and tidy, with staff always nearby. The food was good, and our friends really enjoyed the choices they had. I would ring regularly, and the phone was answered promptly. They sadly passed away in September, and we were able to spend time the day before at their bedside. Staff checked regularly that all was well, and we were offered refreshments too.

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Review from K B (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gardenia Court staff really helped my mum feel safe, stable and well. They worked hard to build a relationship and trust and supported her when very ill. The room was a little tired but going through an upgrade. The staff were fabulous and always supported, despite family living far.

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Review from Kate H (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The teams and managers were lovely throughout my dad's stay with them. Friendly, warm and welcoming always. My dad was always clean and comfy when I visited. He was on full care for a stroke, but all his needs were met - thank you all.

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Review from Julie G (Daughter of Resident) published on 12 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided to Dad throughout his stay in Gardenia Court. Relaxed, friendly and homely atmosphere with highly caring and supportive staff.

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Review from J W (Daughter-in-law of Resident) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in this care home from February until passing away in June. I can't thank them enough for the way they looked after her, they were amazing, even though my mother-in-law couldn't hear very well we could see she was very content. The staff are amazing, very caring and nothing is too
much trouble for them, very easy to talk to and made you feel very welcome just visiting. When my mother-in-law passed, we made a special trip from Hertfordshire to thank them for the outstanding care they gave her.
We would highly recommend them in every way.
Special thank you to one of the nurses and all the staff for making her end of life more comfortable than it would have been left at home.

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Review from Elizabeth F (Respite Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of Gardenia Court Nursing Home. Their care, compassion, respect, indeed everything was outstanding and it was a very happy place to be.

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Review from Hazel L (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was well cared for and although difficult in hearing was happy in the short time he was there. The staff provided a wonderful party for his Birthday and I can't praise the staff enough.

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Review from Sharone M (Daughter of Resident) published on 15 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are so lovely and helpful - it is easy to get in and out, they have a good system so you are never waiting around. Mum has particularly liked having a hand massage and getting to know the staff. Recently they had a little party and the staff brought in their family and children. This was
so lovely and the older children came around to talk to the residents.

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Review from Mary M (Niece of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gardenia Court was an amazing home for our aunt to end her life. It had a very warm welcome every time you visited. The care was exceptional and nothing was too much trouble for any of the staff. She was kept clean and tidy and her clothes were laundered as if she was at home. She was treated with dignity
at all times.

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Review from Graham M (Husband of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted on 20th October 2022 and was given first-class care, dignity and attention. Right up to her time of passing on.

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Review from Stella P (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father needed nursing care after a stay in the hospital, he was a dementia sufferer and also had dysphasia. All the care and help he received at Gardenia Court were exemplary, he was happy there. Sadly, he took a turn for the worse, suffering a chest infection which eventually got a hold on him.
He passed away on the 17th of October 2022, peacefully after a short illness aged 91.

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Review from Douglas H (Son of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was well cared for during his time at Gardenia Court Nursing Home. He really enjoyed the food and the staff were very nice.

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Review from Carol H (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after Mum for the last two years. Everything was difficult with Covid. She always looked comfortable and cared for, her room was lovely. So, again, I would like to say thank you to all the staff I know she would have thanked you all if she could.

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Review from Margaret H (Sister of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was transferred from the hospital in the latter stages of a terminal disease. Unfortunately, his stay in the nursing home was a short one. However, whilst there, he received excellent and sympathetic care from all the staff. The management team kept me informed of his condition during his
last days and right up to his passing. Due to the Covid pandemic, we were only able to visit once but we were extremely impressed with the home and the friendly staff.

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Review from J E (Daughter of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was looked after very, very well, right till the end. All the staff and management were very helpful, always very friendly. I would recommend family and friends to this nursing home.

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Review from Helen F (Daughter of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my mother's care here, they made her last days very comfortable. Very caring and lots of patience and compassion.

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Review from R S (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home, every member of staff treated and cared for Mum. They showed her care, compassion, respect and the dignity she deserved. They always made her visitors welcome and at home. Excellent!

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Review from Susan N (Daughter of Resident) published on 5 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are extremely grateful for the way in which our Mother was cared for at Gardenia Court.
She was treated as an individual, and her own special needs catered for.
Mum always looked well cared for and comfortable.
The staff were always approachable and welcoming.
Thank you, everyone.

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Review from Lesley W (Daughter of Resident) published on 16 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love, care and compassion that was shown to both my mother and step-father during their permanent and respite care was faultless, and that was witnessed to all the residents. Having had to face the dreaded prospect of having loved ones needing to go into care, Gardenia was only a positive experience.
Care was given with dignity and good humour and I could rest knowing they were always well cared for. It was a home of family and friends. Food is excellent. Staff are permanent and long term and as it is a small home, know all residents. well. There is lots of entertainment and seasonal events. Visitors and relatives are always made so welcome. But the main thing is the comfort of knowing you've left your loved one in safe and caring hands. This was the best home, of many, I visited.

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Review from L W (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was very happy with her care and the safety at Gardenia Court. We, as her family, were really impressed with the care and concern and professional way Mum was looked after. The staff were all excellent in the way they spoke to the residents and did everything possible to make them feel at home.
They also treated Mum as one of the family.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Gardenia Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Gardenia Court Nursing Home is calculated as follows: ( (247 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 302 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gardenia Court Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 19 Mar 2025

Please call the home to find out more details.


Awards / Recognitions (1)

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