Gardenia Court Nursing Home

21 Uphill Road North, Weston-super-Mare BS23 4NG
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9.8 59 Reviews
  • Gardenia Court Nursing Home, Weston-super-Mare
Gardenia Court is a 29 bedded nursing home, which is situated south of the town centre. They have a level access enabling residents to be able to peruse the promenade, visit local shops, enjoy refreshments at a local café, or attend a local church of their choice.

Accommodation consists of three floors. On the ground floor, they have 16 bedrooms, a large lounge at the front, which caters for residents who enjoy the hustle and bustle of life, a dining area and a conservatory for them to enjoy the sunshine and delightful splendor of the garden. The first floor comprises of 8 bedrooms and in the second floor 2 bedrooms.

All rooms are individually decorated to accommodate different tastes. They have 23 single rooms, 20 being en-suite and 3 double rooms for those who like company. Most bedrooms are on the ground floor and in the first floor. All floors are accessible by a passenger lift. They have ten prime bedrooms, which provide a beautiful view of the garden and one double room which provides fabulous views of the Weston-super-Mare Golf Club. All rooms have televisions for private viewing.

Professionals actively support activities within the home, from aromatherapy to organised events each afternoon. Activities are aimed at providing a stimulating environment thus helping each individual in care to achieve a good quality of life.

A visiting minister provides spiritual needs and some residents go out to local churches, or receive visits from church members.

They cater for long and short-term residents and have the reputation of providing excellent care, and have many testimonials to support this.

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Care Provided by Gardenia Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Neela Nauth (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Gardenia Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,600
    • Self-Funded Residential Dementia Care £1,300 – £1,600
    • Self-Funded Nursing Care £1,300 – £1,600
    • Self-Funded Nursing Dementia Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,600
    • RESPITE Self-Funded Nursing Care £1,300 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,600

  • Fees may vary based on the location and the available amnities provided at the Home. Please call the Home directly to get more information.
  • (these prices are only a guideline, please contact Gardenia Court Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Gardenia Court Nursing Home Reviews (59)

Total of 59, showing 41-59
9.8

Gardenia Court Nursing Home has a Review Score of 9.8 (9.801) out of 10, based on 26 reviews in the last 2 years. Over all time Gardenia Court Nursing Home has 59 reviews.

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  • 8
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Review from Michelle WJ (Daughter of Resident) published on 18 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gardenia Court have been looking after my father for two months following a stroke. They are the most attentive and caring people that you could ever wish for. His every need is catered for and always with a smile. They are both professional and completely approachable. We are very lucky to have found
them.

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Review from K W (Respite Resident) assisted by family/friend published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gardenia Court provided excellent rehab care after my stroke. The staff go over and above to provide respectful care. I can't recommend it highly enough.

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Review from Ann B (Niece of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how the complete staff at Gardenia Court were so attentive. The food was excellent, always asking if there was any food that was a favourite.
Clean room recently decorated the washing of clothes was fantastic. Variety of people to entertain a couple of days a week every week.

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Review from Anne B (Wife of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gardenia Court staff were caring, considerate and kind. It felt more like your home than a care home. Sadly my husband and I did not benefit from respite care as he was admitted to hospital then to hospice care and died on 5th October. All the staff were kind and attentive to us both and I thank them.
We were not there long enough to avail ourselves of the activities available but were made available of them.

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Review from Theresa S (Niece of Resident) published on 4 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Uncle was taken to Gardenia Court for end of life care.
He was welcomed and given a beautiful room overlooking the golf course where he could sit and see the world go by.
Unfortunately, he passed away after only being at Gardenia Court for 36 hours, but in that very short time he was loved, respected
and given the kindest of care with dignity.
The staff were also extremely helpful and supportive towards us.

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Review from Steve H (Son of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk in you are acknowledged and made to feel welcome by all members of staff. My dad lived here for just over a year before he passed away. He was encouraged to engage with all of the other residents and staff and went from being very reclusive to someone who enjoyed the company
of everyone around him. We loved the banter with the staff and they became his and our extended family. It's a shame we couldn't have stayed longer. However, he loved every minute he was there. I recommend Gardenia Court 110%.

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Review from David C (Son of Resident) published on 6 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum's initial reluctance to go into a Nursing Home she soon settled & loved the homely & friendly atmosphere created by the Home's Team.
The care shown by all the staff throughout her 'End of Life' stay was individual to her needs & she and the other residents were treated with dignity & respect.
Mum's room was exceptional & the Home itself was very clean. They were able to provide equipment Mum needed i.e. reclining chair, wheelchair etc. if there was any downside it was the en-suite facilities lacked a shower.
Living 200 miles away I was encouraged to phone & speak to Mum regularly. When I visited I would take Mum out, trips often lasted the day and staff were very accommodating. The compassion shown by all the staff throughout her stay, along with the fact that Mum's health stabilised gave me peace of mind that she was getting all the care she required in a safe & welcoming environment.
Friends & Family were made very welcome & parking was a bonus.
Thank you Management & Staff.

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Review from Sheila S (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care with love, empathy and sense of humour perfect for my relative absolutely excellent.

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Review from Jacqueline H (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad's time in Gardenia Court was pleasant and he was well cared for. When Dad became poorly the staff were excellent towards him and us. They supported us throughout his stay. His room was always clean and the whole building never smelt "like an old peoples home".

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Review from Maxine R (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager and her staff enough for the kindness and generosity extended to our family.
Mum stayed at Gardenia Court for three weeks of respite care. My father and I were impressed at the welcome shown to us by the staff as we made our initial visit and the emphasis placed on individual
care. The care mother received during her stay was of the highest standard.


A family emergency required Mum to return to Gardenia where again she was treated as a family member and cared for in a respectful and kindly manner. I am convinced my father's recovery was aided by knowing mother was being cared for at Gardenia.


Care homes are unfortunately in the media for the wrong reasons. We all wish we could care for our loved ones ourselves but sometimes this just is not possible.


The manager and your staff are an inspiration and role models for our profession.


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Review from Denise P (Wife of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent 12 months at this home and during trial period I found all staff to be kind loving and caring. All the residents were treated with respect and looked after as though they were part of a large family. The home was always clean and the food was balanced and well presented. Family members
of the resident were always made welcome and could visit at any time. Every effort was made to make residents comfortable and welcome at such a difficult time.

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Review from Alan G (Husband of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my wife's stay at Gardenia Court during the last 2 months of her life, she was treated with dignity and respect. The staff could not be faulted and were always cheerful no matter what the task. The quality and quantity of the meals were of the highest standard. Finally, the home was spotlessly
clean with very comfortable rooms. You could not wish for better care and service.

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Review from J DT (Partner of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Entering the building you are greeted with tranquillity and cleanliness, a place where you would love to spend your last days.
The management and staff consistently demonstrate warmth, respect and empathy in their interactions with people (residents) and their relatives.
Keep up the good work. May
the blessings be.

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Review from Janice M (Mother of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having over 40 years in the nursing/caring profession in many fields, my standards are very high. However, I cannot find any fault in the care or any of the staff, relating to residents, relatives, at this excellent care home. During the 15 months my son was a resident following a stroke.

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Review from M W (Wife of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband died in Gardenia Court on Monday 21st October 2016.
He passed so peacefully and calm that Monday afternoon, due to the care and attendance of the staff in the nursing home, his comforts and wishes were cared for to the end. We as a family cannot thank them enough for all the care he received
whilst he was there until the end of this life.
Thank you.

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Review from Michelle G (Daughter of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Gardenia Court in Uphill for her final days of like and compared to the previous home, the whole experience was amazing. Mum was there for 9 days and was treated so well by the staff, who were amazing and always on hand. Her room was lovely, clean and functional and you could see how
happy the residents are. So glad mum got to go here and was looked after so well.

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Review from Judith T (Wife of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband resided in the above nursing home from September 2015 until he died on the 4 June 2016. I cannot fault the care given, even when my husband was 'grumpy' I NEVER heard a cross word - just smiles and laughter. My husband spent a few days in hospital and couldn't wait to get back to the nursing
home. When I sat with my husband as he was dying the staff looked after me as long as him. They made his end as comfortable and dignified as possible. If I ever need care I wouldn't mind this nursing home.

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Review from Chris M (Son-in-law of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gardenia Court helped my father in law for the last few days of his life. We were totally happy with his care and the consideration given to him.

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Review from Christopher J (Nephew of Resident) published on 10 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were given a list of five care homes to view. Gardenia Court was our preferred choice by a long way. When we arrived to view room on behalf of my Uncle, we received a warm welcome from the staff. Our first impressions were of a warm, clean and tidy home with excellent decoration throughout.
The room available was a good size and again, clean, tidy and well decorated. During my Uncle's short stay the staff were all very pleasant, caring and kept me in touch when my Uncle took a turn for the worst. We were impressed.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Gardenia Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Gardenia Court Nursing Home is calculated as follows: ( (247 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 302 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gardenia Court Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 19 Mar 2025

Please call the home to find out more details.


Awards / Recognitions (1)

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