Summer Lane Care & Nursing Home

Diamond Batch, Worle, Weston-super-Mare BS24 7FY
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9.7 122 Reviews
  • Summer Lane Care & Nursing Home, Weston-super-Mare
Summer Lane is a 120 bed purpose-built care home with an excellent reputation, providing elderly care for a range of needs.

The home has dedicated wings specialising in nursing care, dementia care and for general residential care. With 24-hour nurses on-site and top of the range facilities, the home is well-placed to deliver high standards of care in Weston-Super-Mare and surrounding areas. Residents enjoy a range of lounges and dining areas as well as café, hair dressing salon and outdoor seating areas.

Summer Lane Residential and Nursing Home became part of the award winning Country Court Care Group in June 2013. The home has good links with the local community and residents enjoy regular trips out and benefit from visits from community groups, churches and schools. A full range of activities based on their individual preferences provides residents with meaningful opportunities on a daily basis. Daily activities include light exercise, games, quizzes, baking, gardening and crafts.

Care Provided by Summer Lane Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vimal Samuel (Care Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (120)
    • Single Rooms with ensuite Wet Room (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Summer Lane Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.


  • (these prices are only a guideline, please contact Summer Lane Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time.


  • Parking
  • Car park available on site.


Summer Lane Care & Nursing Home Reviews (122)

Total of 122, showing 1-20
9.7

Summer Lane Care & Nursing Home has a Review Score of 9.7 (9.689) out of 10, based on 28 reviews in the last 2 years. Over all time Summer Lane Care & Nursing Home has 122 reviews.

Overall Experience

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  • 36
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Date Published

122
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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Summer Lane since August 24. She is well looked after, she is treated as an individual and all her care needs are facilitated with dignity and respect. I have no complaints at all. My mum is always happy and chatty clean and tidy. The cleanliness of the home is exceptional and
it always smells nice. Her room is lovely and homely having brought her stuff in from home to make it her room. All the staff are very friendly and nothing is too much trouble for anyone. The reception staff are also very helpful and happy. I love visiting my mum and chatting to staff it's like our extended family. Summer Lane you shine. I will always recommend your home.
And the fine dining experience was absolutely amazing, and would definitely recommend this if they have a special occasion and want to celebrate with a meal with family. I'm happy that my mum is happy and that's what matters. The transition from home to care home was such an impeccable move.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for leaving a review for Summer Lane and your kind recommendation. We are delighted to hear how happy you are with our care, it is our pleasure to care for your mum here at Summer Lane.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was placed at the home initially for respite but is now a permanent resident. It was clear from the very start that she was going to be looked after and her care needs met. All the staff are friendly, caring and empathetic not only to Mum but to the family too. It's peace of mind to know that she
is safe, clean and comfortable. The home provides an excellent environment with clean rooms, smart communal areas and excellent facilities. The care staff are fantastic - however, if some had better English that would help!

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind review of Summer Lane Care and Nursing Home! We're thrilled your mum is well cared for and that our staff team and facilities bring you peace of mind.


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Overall Experience  Overall Experience 5.0 out of 5

I can honestly say my mother is getting the best care from reception staff, manager, carers, nurses, laundry staff, cleaners and everyone else I might have left out at Summer Lane. Everyone is cheerful, always smiling and greets the visitors like one of the family. Mum is happy and well cared for and
I know when I leave I do not have to worry. They phone and keep me up to date on her care so I never felt left in the dark. Summer Lane are just the best.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for leaving such a lovely review. We are always pleased when visitors feel part of our Summer Lane family and that you are happy with the care we give to your mum. We are glad you feel that we take the worry away from you, as you know we will contact you immediately should the need arise.


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Overall Experience  Overall Experience 4.0 out of 5

Lovely care home, brilliant friendly and helpful staff.
Very clean and well maintained, couldn't ask for a better place for a loved one to be. Many thanks.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for you lovely review and we are very glad that you and your mum are happy with Summer Lane and the care she receives. I will pass on your comments to my team.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has lived here for nearly a year now and he is very happy.
The staff and care provided have been top quality.
He has settled in well because of the support he has been given to adjust to his new environment.
The food/choice is very good and high quality with plenty of choice.
I can
relax knowing my brother is in a safe, happy, clean environment surrounded by wonderful people.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review and for your lovely comments. We are very happy that your brother has settled in well and that it has enabled you to relax in the knowledge that he is happy and well cared for. I will pass on your lovely comments to my staff.


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Overall Experience  Overall Experience 4.0 out of 5

Overall very good.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your positive feedback! We're so glad to hear you had a great experience. Your support means a lot to us at Summer Lane Care & Nursing Home.


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Overall Experience  Overall Experience 5.0 out of 5

I honestly couldn't wish for my grandmother to be in a better home, the facilities are amazing and they provide everything and more.
The staff are all very friendly, accommodating and very professional.
The home makes everyone feel welcome and they treat the residents with dignity and respect and
the level of care is faultless.
My grandmother is so happy and content and it's a pleasure to visit her there.
The decor of the home is impeccable and the rooms are so comfortable.
The cleanliness of the home is fantastic and the food is all freshly prepared and always looks delicious.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave such a lovely review. It is extremely important to us that your Grandmother is happy here and you and your family feel she is well cared for and treated with dignity and respect. We are glad you feel the warm welcome when you visit as we feel that relatives and friends should also feel part of our Summer Lane family. I will pass on your lovely comments to my team.


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Overall Experience  Overall Experience 5.0 out of 5

The home always smells clean - excellent staff on reception = excellent. Always cheerful and helpful.
Cafe = a very nice feature. Most staff on duty here are chatty and helpful!
The food is excellent.
The care staff are very caring - however, if some had better English that would help! Many are
really excellent at caring.
Activities = not applicable for Mum, but I feel there could be more for many residents. This aspect feels light.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave a review and for your lovely comments I have passed these on to our team.


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Overall Experience  Overall Experience 5.0 out of 5

Whether it was the warm-hearted friendliness of the reception staff that greeted people visiting their loved ones, the kind and efficient care given to my father by the health care team, or the attention given to the cleanliness of the home itself. On the regular upkeep of the gardens situated at the
centre of the home's buildings. Summer Lane provided my dad in the last year of his life with an environment that was safe, caring and comfortable. Here the patient mattered, my dad was not just another sick person- a number on the list. The Summer Lane team treated him as if he were their own and we will always be so thankful to them for that.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for your lovely review and for taking the time to do it. We are very touched by your comments and so happy that you felt Summer Lane was the right place for your dad and hope that we helped you and your family at a very difficult time. Our team here work extremely hard and it's good to know it's appreciated by families, I will certainly pass on your comments to my staff.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has lived in this nursing home for 2 years and has always received the most excellent care.
The nurses and carers treat him with the utmost respect and kindness. We as a family are always welcomed by all members of staff with a smile and a caring attitude.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave a review. Your lovely comments will be passed on to our staff and we are very glad that you and your family feel welcomed when visiting and that your husband is well cared for and treated with respect and kindness at all times.


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Overall Experience  Overall Experience 5.0 out of 5

Summer Lane is modern clean and fresh whilst still giving a welcoming feel.
All staff whether management, admin, care or nursing have a welcoming smile and are ready to answer any questions or concerns.
My mother is unfortunately bedbound but we always see residents relaxing or involved in activities,
both inside and out with constant support by staff.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely review and that you are happy with the care your mother receives. We are also happy you feel welcomed when you visit as families are as equally important to us.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been here on the dementia floor for a little over a year now and is loving it. She is well cared for and comfortable. The staff are friendly and caring but sometimes communication can be an issue, especially when they phone my father, who is slightly deaf and struggles to understand accents
on the phone.
The home itself is so well thought out and the decor and furnishings are lovely. We especially like the cafe downstairs as it gives Mum the feeling she has been 'out'. It has also been a great place for my father to meet the families of other service users and share experiences and support each other.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely review, I will pass on your comments to my staff. May I suggest that next time you visit please meet with our Deputy who will be more than happy to discuss how to make the communication with your father better going forward. So glad you are all enjoying the coffee shop it has become a lovely meeting place for families and residents.


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Overall Experience  Overall Experience 5.0 out of 5

Since my husband was taken into care I have seen wonderful care and patience given from the staff. They will always find the time to discuss any worries I may have or will tell who else could help. It took my husband a while to settle but through their understanding and patience, he has at last settled
down. He loves to go into their love cafe and weather permitting likes to go into the garden. Thank you to everyone.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review. The comments were lovely and I will pass these on to my staff, open communication is always the key. It is always good to know our residents and their families enjoy the facilities we have here at Summer Lane.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to the nursing home during covid and remained there until she sadly passed away in May 2024. I can't thank the Summer Lane team enough for their excellent care. Every member of the staff jollied her along and had time to interact with her. Great care and dignity was taken at all times
with her needs. The family were always kept informed of any changes/requirements.
Each visit I made to the home was also a pleasure for me, as I was always greeted by all the staff and had friendly chats. Summer Lane is so beautifully decorated, fresh and clean, bright and sunny. The nursing facilities are second to none and the staff use them professionally.
Mums' later years were made safe and secure, comfortable and fun.
Thank you.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely comments and how happy you were that your mum was with us and I will pass on your comments to my team. It is always a privilege to be trusted to care for a resident and become part of their 'care' family and pleased that you enjoyed your visits to Summer Lane as well.


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Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided, the general cleanliness and the high degree of finish are most welcome to visitors and relatives. I was very happy to see my mother-in-law provided with such a caring team and pleasant environment.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave a review; we are very pleased that you are happy with the care that your mother-in-law gets and that you feel our home is a lovely environment to live in.


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Overall Experience  Overall Experience 5.0 out of 5

Wow, what a beautiful home, more like a 5 star hotel than a residential care home. My aunt originally went to Summer Lane for respite at the end of December 2022. Whilst she was there it was made apparent it was no longer safe for her to live at home with her husband due to the deterioration of her
dementia. This was a difficult time for my uncle to see his wife go into a care home. Summer Lane staff gave reassurance, as they not only care for their residents, but also listen to the needs and well-being of the families too.
Due to living in Kent I have only visited Summer Lane a couple of times February and September, each time I was greeted by friendly staff who made me welcome. I found my aunt content and happy. This home is clean, modern light and airy environment with exceptional staff who work very hard to make their clients feel safe calm and happy, as well as dealing with their personal needs, of which can be very different and challenging. I would definitely recommend this home.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave such a lovely review. I will pass on to my staff your comments and how happy you are with the care your aunt is receiving. It is always a difficult time for families and it is important to us that, when a resident comes in to our care, we make their family part of our family and care for them, as well and support them through what is such a stressful time.


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Overall Experience  Overall Experience 5.0 out of 5

2022 saw my wife admitted to Summer Lane Care Home. We experienced similar things to those of most families in a similar situation.
I visited my wife every day, but acting on advice from my doctor and everyone else close to me, I now visit five times a week.
My wife is safe, content and cared for
by staff who are kind, compassionate and loving. They perform many acts of kindness to the residents every day, which makes them feel loved and wanted and they are always available to family members who have concerns about a loved one.
The management team are always available to help with any issues that remain unresolved. Their motto is 'better to resolve problems as they occur than wait and let them fester'. I hope these words are helpful to others.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely review, it is always nice to have updates and to know that things are still going well. I will pass on your comments to my staff. I am sure your review will also help other families who are going through similar situations and difficult times.


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Overall Experience  Overall Experience 4.0 out of 5

Summer Lane has to be the best nursing home. The purpose-built building is light and airy and the exterior is welcoming. All rooms are en-suite and a good size. The whole staff team are friendly and efficient. The furnishings in the lounges are five star hotel quality and the little gardens are a treat.
The cosy cafe is a gem and a real bonus. Visiting times are not restricted. Due to staff shortages, activities are restricted, the present staff work very hard and do a great job, but could do with some help. Visitors are made very welcome.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave your review for Summer Lane Care and Nursing Home. Your feedback and comments are appreciated and will be shared with the staff team. Best regards.


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Overall Experience  Overall Experience 1.0 out of 5

Mum was admitted to the hospital from Summer Lane care home. Her dress and slippers were soaked in urine. Staff at the hospital said the slippers could be rung out, so wet. Pressure sores to bottom ungraded as so bad. The staff told the family mother was on antibiotics by the Doctor. Mar sheets were
supplied from Summer Lane to A&E, no antibiotics were prescribed. Summer Lane said mother was found on the floor at 04.00. How long was my mother on the floor? We want answers! Mother's handbag missing, reported to the staff. Ten days later emailed the home, said report to a higher team and the blanket missing, but still no response. Summer Lane has not made any attempt to contact us to see how my mother is! Safeguarding reports are in place from the hospital.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for leaving a review for Summer Lane, we were disappointed to read these details, this situation is currently subject to an ongoing investigation. Our residents are at the heart of everything we do at Summer Lane and our staff go above and beyond every day to offer the very highest standards of care and support.


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Overall Experience  Overall Experience 5.0 out of 5

As a family, we reviewer several homes in the area, as soon as we entered Summer Lane we knew it was the one for our uncle. He is very happy and thinks the food is superb and it's like living in a five star hotel! We have found all the staff very helpful and friendly. The home is immaculate and all
patients/clients seem very happy and are always chatty.

Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave your lovely review and that Summer Lane was the home for your uncle. It's a pleasure to have him here as part of the Summer Lane family. Your kind words and feedback will be shared with the staff team. Best regards.


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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Summer Lane Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Summer Lane Care & Nursing Home is calculated as follows: ( (255 Excellents x 5) + (51 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 325 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summer Lane Care & Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (2)

Vimal

Vimal Samuel

Job Title: Home Manager

Joined: 2015

Vimal completed his nursing degree in 2007 and went on to tutor for a year in medical and surgical nursing. He worked at several nursing homes in Lincolnshire before making the move to Somerset in 2015. Vimal’s special blend of expertise, knowledge and deep compassion for residents have made him a popular and highly respected manager with both staff, families and local health care professionals.


Lin

Lin O'Donovan

Job Title: Home Administrator

Lin is our Home Administrator and has worked at Summer Lane since 2019; she joined the Country Court family in 2017 bringing many years’ experience of working in care homes in Weston-Super-Mare and throughout Somerset. She keeps the administration running smoothly for the home and brightens everyone's day.


Frequently Asked Questions about Summer Lane Care & Nursing Home

What types of Care is Summer Lane Care & Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Summer Lane Care & Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Summer Lane Care & Nursing Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Summer Lane Care & Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Summer Lane Care & Nursing Home to the centre of Weston-super-Mare?

2.8 mile(s) as the crow flies, distance by road may be significantly further.