Summer Lane Care & Nursing Home

Diamond Batch, Worle, Weston-super-Mare BS24 7FY
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9.7 122 Reviews
  • Summer Lane Care & Nursing Home, Weston-super-Mare
Summer Lane is a 120 bed purpose-built care home with an excellent reputation, providing elderly care for a range of needs.

The home has dedicated wings specialising in nursing care, dementia care and for general residential care. With 24-hour nurses on-site and top of the range facilities, the home is well-placed to deliver high standards of care in Weston-Super-Mare and surrounding areas. Residents enjoy a range of lounges and dining areas as well as café, hair dressing salon and outdoor seating areas.

Summer Lane Residential and Nursing Home became part of the award winning Country Court Care Group in June 2013. The home has good links with the local community and residents enjoy regular trips out and benefit from visits from community groups, churches and schools. A full range of activities based on their individual preferences provides residents with meaningful opportunities on a daily basis. Daily activities include light exercise, games, quizzes, baking, gardening and crafts.

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Care Provided by Summer Lane Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vimal Samuel (Care Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (120)
    • Single Rooms with ensuite Wet Room (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Summer Lane Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Nursing Dementia Care from £1,650

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Summer Lane Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Car park available on site.


Summer Lane Care & Nursing Home Reviews (122)

Total of 122, showing 101-120
9.7

Summer Lane Care & Nursing Home has a Review Score of 9.7 (9.689) out of 10, based on 28 reviews in the last 2 years. Over all time Summer Lane Care & Nursing Home has 122 reviews.

Overall Experience

  • 81
  • 36
  • 2
  • 0
  • 3

Date Published

122
8
14
28
94

Review from Jean C (Friend of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband and I visit our friend every week and always find the staff very cheerful and friendly. My friends room is always nice and clean. She looks well cared for and appears happy and well fed.

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Review from Wendy R (Daughter-in-law of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is always clean with clean clothes and dressed nicely. All the staff are very caring and always talk to the lady as they pass. Her room is spotless. It is a shame that mum can't stop to do any activities as I'm sure she would love them.

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Review from Liz P (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Summer Lane since July 2016. He settled very quickly in his large room with en-suite. We are all very happy including my dad. Everyone is so kind and helpful and the staff are so caring. He still has his sense of humour and enjoys chatting and laughing with the staff! He enjoys the
activities and is happy to socialise. We are all pleased that he has settled in a lovely home.
Thank you

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Review from Charles A (Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a nice home. It gets regular entertainment and entertainers come into the home very often. All staff are very friendly. Rooms are very nice and spacious. Excellent care and a happy home.

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Review from Ruth H (Daughter of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Summer Lane Nursing Home for over a year now, and we have been very happy with the care she has received. The staff are friendly, understanding and professional. Mum is settled there and seems happy and content. It is very reassuring for us as a family to know that she is being
so well cared for. Thank you, Summer Lane Nursing Home!

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Review from Sydney A (Resident) assisted by family/friend published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the circumstances, it couldn't be improved on and the staff are very caring. I feel very comfortable here.

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Review from Edward L (Son of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers and nurses are first class, always sensitive and dedicated to my mother's needs and I have witnessed each day the wonderful care given to all residents. From the most warm welcome at reception right through to staff, we receive the very best care. Attention to detail, the very close attention
and observations on each resident is exacting, done with much love and affection. We are blessed with the most hard working and intelligent carers/nurses/management I have every seen.

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Review from Nick J (Husband of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the level of care is fantastic. My wife is happy here and all the residents I have seen show happiness - a sign of a great home. Any concerns raised is addressed immediately by the manager. She is always delighted to see staff. Definitely recommend this home.

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Review from Yvonne D (Niece of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing re the care and treatment my aunt received up to her death on 7th December 2016. The carers and nursing staff were excellent. I cannot fault them. All the staff, from cleaners, catering, repair man, reception, carers and nursing staff were kind and friendly. (I shall miss them). The only
thing is considering the fees I believe her room should have been painted and a new carpet which was stained. Since her death, I see this has been done.

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Review from Jane T (Daughter of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over six months and seems very happy and feels secure. The staff are all very caring and know mum's needs very well indeed. We are all extremely happy with her care.

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Review from Valerie W (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at the home for 7 weeks and the care and support she has received has been very, very good. She has dementia and she has settled very well and she is happy to remain there. I feel she is now safe and will be well looked after. She has started to build up a trusting relationship with
most of the staff who are looking after her which is lovely to see.

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Review from Yvonne (Daughter of Resident) published on 12 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Reviews should be allowed to be shown either good or bad. As of Sunday 27th of November 2016 there has been no heating whatsoever at the care home, the residents are given extra blankets to try to keep warm.
Monday night 28th was one of the coldest nights of the year with temperatures dipping below
minus 4. The care staff are doing all they can with little that they have to keep residents warm. The home needs a new boiler.

Reply from Lucy Bateson, Marketing Executive at Summer Lane Care & Nursing Home

Thank you for taking the time to review our care home. Please be assured that the situation with the heating system was a one off incident, the system was fixed promptly first thing the following morning. Country Court Care have invested over £30,000 in the heating system at Summer Lane Care home this year to ensure that we reduce to a minimum the risk of the system failing in future.


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Review from Lu R (Niece of Resident) published on 16 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is amazing, my uncle passed away on 27th October 2015. The girls and staff are lovely so great on my uncles last day. One of the girls on her day off came in to work to sit and hold his hand as he passed away. Any one who is thinking of putting a loved one into Summer Lane, I can't recommend
it enough, it is truly a lovely place to put your mum, dad, uncle or aunty. I would put this home as the best. Thank you to everyone there.

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Review from Nicola H (Daughter of Resident) published on 17 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been happy with the care and support my mother has been given since she moved into Summer Lane last year.

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Review from Angela R (Daughter of Resident) published on 2 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I couldn't ask for nicer people to care for my mum. I feel confident when I leave that she is being well looked after and treated with love and respect. You are all fantastic. Thank you.

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Review from Evelyn R (Resident) published on 28 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, keep you happy all the time. Answer the bell when you need them and are always very respectful. I love my room and there is plenty of space for me to walk.

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Review from William C (Husband of Resident) published on 28 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very caring and helpful at all times.

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Review from S D (Daughter of Resident) published on 28 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Last year I complained about lack of staff on duty and although I did not get a personal response I can see that changes have been made to the home, it "feels" like more homely, it looks more clean and homely, and although I've never had any problems with any member of staff, there appears to be more
on duty with everyone being absolutely amazing, friendly, helpful, caring people who actually care. The carers, cleaning staff, chefs and the laundry people everyone is so very kind. I feel my mum is in very good hands.

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Review from Rosslyn H (Resident) published on 21 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been coming to Summer Lane to use the day centre for the last two years and I really enjoy it. I was suffering from depression and my visits to Summer Lane have made me more comfortable. I have always been greeted at reception with smiley faces. The food is fantastic and it is presented very
nicely too. I join in most of the activities and it has really helped me.

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Review from James C (Husband of Resident) published on 21 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided at Summer Lane was excellent. The staff in the dementia unit were very caring and hard working. The rooms were very nice and the food was excellent. The home was very clean and the laundry service was very good. I definitely recommend Summer Lane for someone looking for a bed for
their loved one. The deputy manager in the dementia unit was excellent.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Summer Lane Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Summer Lane Care & Nursing Home is calculated as follows: ( (255 Excellents x 5) + (51 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 325 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summer Lane Care & Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (2)

Vimal

Vimal Samuel

Job Title: Home Manager

Joined: 2015

Vimal completed his nursing degree in 2007 and went on to tutor for a year in medical and surgical nursing. He worked at several nursing homes in Lincolnshire before making the move to Somerset in 2015. Vimal’s special blend of expertise, knowledge and deep compassion for residents have made him a popular and highly respected manager with both staff, families and local health care professionals.


Lin

Lin O'Donovan

Job Title: Home Administrator

Lin is our Home Administrator and has worked at Summer Lane since 2019; she joined the Country Court family in 2017 bringing many years’ experience of working in care homes in Weston-Super-Mare and throughout Somerset. She keeps the administration running smoothly for the home and brightens everyone's day.