Winscombe Hall has a Review Score of 9.6 (9.647) out of 10, based on 12 reviews in the last 2 years. Over all time Winscombe Hall has 54 reviews.
Review from Christine N (Friend of Resident) published on 17 February 2017
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Review from Genette H (Friend of Resident) published on 17 February 2017
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Review from Allison S (Friend of Resident) published on 16 February 2017
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Review from Karen A (Friend of Resident) published on 15 February 2017
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There has been a change in management in recent months, this has had a positive impact on the home. Although there are lots of new faces, the staff are really caring and friendly
The grounds are beautiful. I look forward to visiting in the warmer months.
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Review from Tracie L (Friend of Resident) published on 13 February 2017
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Review from Julie A (Daughter of Resident) published on 12 February 2017
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Review from Ann S (Wife of Resident) published on 9 February 2017
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The staff are fantastic always smiling and nothing is too much trouble.
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Review from David R (Mother of Resident) published on 8 February 2017
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I do however have to remind the home each week to update me.
The level of care my mum does appear to receive is very good and standards are generally high from the times I am back in the UK and then visit my mum.
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Review from David C (Son-in-law of Resident) published on 7 February 2017
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Review from Nig S (Son of Resident) published on 6 February 2017
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Review from Sandra C (Wife of Resident) published on 2 February 2017
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It is a very old house and yes the building outside and inside will continue to need lots of maintenance and updating but overall it has a very homely feel. There is still more to do but they are making large steps towards their goal.
I have never doubted the care that my husband has received. Nothing can be perfect but I return home at ease after each visit. I visit at least 2-3 times a week.
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Review from Sue E (Niece of Resident) published on 9 January 2017
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Review from Margot S (Resident) published on 26 October 2016
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I had not expected to be out of action so had to take much paperwork etc with me so had little chance for the activities, of which there were plenty. The atmosphere and decoration in the dementia section was all excellent. The terrace and garden would be an absolute joy in better weather.
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Review from Mary W (Resident) assisted by family/friend published on 24 October 2016
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The Review Score of 9.6 (9.647) out of 10 for Winscombe Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.647 for Winscombe Hall is calculated as follows: ( (97 Excellents x 5) + (35 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 139 Ratings = 4.647
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Winscombe Hall is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Feb 2023
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Job Title: Home Manager
Joined: 2019
I started my career training to be a beauty therapist, where I gained the highest
qualifications. I initially moved to domiciliary care because I wanted to work in a profession
where I could help people, which has always been a passion of mine. I have never looked
back and genuinely feel it has been my calling.
My journey at Winscombe Hall began in 2019, where I quickly proved my dedication and
work ethic. Within eight weeks, I progressed from a carer to a Floor Manager, a testament to
my commitment to providing excellent care and my ability to take on new challenges.
In 2021, I was offered the position of Deputy Manager, and I have enjoyed the challenge and
learning the more in-depth nuances of care.
At the end of 2024, when the Manager decided to move on to pastures new, I was offered
the position of Home Manager. It was my great pleasure to accept, as Winscombe Hall holds
a large space in my heart, and I have great pride in the home. I am proud to be part of the
Winscombe Hall family and share in its achievements.
As I look to the future, I am excited about the opportunities to further enhance Winscombe
Hall. I am committed to maintaining its current high standards and am eager to explore new
ways to improve and innovate, ensuring that it remains a fantastic home for all.
Job Title: Home Finance Administrator
Joined: 2024
My career has always revolved around administration, but I only entered the care industry
when I moved to Weston in 2013. I love working in the care industry; even when you are
working in an office setting and not on the floor, it can still be so rewarding. I get to meet and
speak to the residents' families, from the first visit when they are viewing the home to an
ongoing point of contact throughout their journey, building positive relationships for all who
live and work here.
My journey with the Cedars Group began at Winscombe Hall in April 2024. The first time I
visited the home to meet the manager, I was immediately struck by the grandeur of the
country manor home. This unique setting is something I deeply appreciate and it's a privilege
to work in such a distinguished beautiful environment.