Avon Lodge Care Centre

Southey Avenue, Kingswood, Bristol BS15 1QT
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9.5 67 Reviews
  • Avon Lodge Care Centre, Bristol
Avon Lodge provides high-quality nursing, dementia, residential, and respite care in the Kingswood area of Bristol.

Known for its welcoming atmosphere and outstanding specialist care, the home has earned a strong reputation in the local community. The dedicated team focuses on providing personalised care to meet the individual needs of each resident.

Avon Lodge offers the perfect balance between city life and peaceful surroundings. Just ten minutes from the city centre, residents can enjoy the vibrant amenities of nearby market towns, including shops, parks, and historic attractions.

In addition to long-term care, Avon Lodge also offers respite care, allowing individuals to stay for a short period, whether recovering from an illness or surgery or if their regular carers need a break. This service offers peace of mind, knowing that the highest standards of care are provided during each stay.

Activities are an important part of life at Avon Lodge. The team organises a wide range of options, from pampering sessions in the in-house salon to dementia-friendly activities like music therapy and reminiscence, ensuring there’s something for everyone to enjoy.

Accommodation spans three floors, with 62 fully furnished bedrooms that residents can personalise. The home’s beautiful garden, with flower beds, patios, and quiet spots, offers a peaceful retreat.

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Care Provided by Avon Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joby James (Home Manager)
  • Admission Criteria
    • Ages 30+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Avon Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,550
    • RESPITE Self-Funded Nursing Dementia Care from £1,550
  • (these prices are only a guideline, please contact Avon Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home don't have specific visiting times for families, so you can visit your loved one whenever you wish.


  • Parking

  • The home have parking in their car park and also on the road outside.


Avon Lodge Care Centre Reviews (67)

Total of 67, showing 61-67
9.5

Avon Lodge Care Centre has a Review Score of 9.5 (9.514) out of 10, based on 18 reviews in the last 2 years. Over all time Avon Lodge Care Centre has 67 reviews.

Overall Experience

  • 42
  • 20
  • 2
  • 3
  • 0

Date Published

67
3
7
18
49

Review from Philip B (Son of Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was moved to Avon Lodge for palliative care for the last month of her life. She was initially difficult while settling in, but the staff were very understanding and looked after her with compassion, coaxing her and supporting her throughout. She was allowed to die with total dignity, the staff
keeping a regular eye on her and being very supportive to both her and us, her family.


I would like to say that in choosing Avon Lodge we found a little gem, and I know my mother would have said the same.


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Review from Jane F (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been admitted here sadly as a palliative care patient from hospital.
She is settling in well and the staff are quickly understanding her needs.
She is being given really great care and this is taking a lot of our worry away.
She is treated with respect and dignity and the care has also been
extended to us as a family at this most distressing time.

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Review from Danielle S (Granddaughter of Resident) published on 19 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad spent the last two years living at Avon Lodge until he passed away peacefully this month. All staff on Meadows looked after him so well. He was thoroughly looked after and we are so grateful he was able to spend his final chapter there being well cared for.

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Review from Gemma G (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been there since Nov 2014. To be honest, I was dreading the move and have experienced many less good examples of nursing home care. However, I cannot recommend it highly enough.


I see and hear staff being really kind, patient, compassionate to the people they support. I like the fact that

we can visit at any time (which is always a good sign). Food is home cooked and plentiful. Mum has had several stressful episodes where she has been end of life - we as a family were (and continue to be) so well supported by everyone there.
If there is anything to discuss I have always felt that I can raise this with the nurses/managers and it would be immediately addressed.


For those who are able, there are trips out and there are always people coming in to provide entertainment. It is always clean and there are never any odours. I have extremely high standards as a health professional myself, however, I have always felt extremely content and assured about Mum's care - we are VERY grateful indeed.


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Review from Marlene S (Wife of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Avon Lodge are lovely. They make you very welcome. I am very happy with it.

Reply from Kathy Marshalsea, Manager at Avon Lodge Care Centre

Thank you for your lovely comments, I will pass it on to the team.


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Review from S M (Sister of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was placed in Avon Lodge in early May 2016 to help with his palliative care as he is end stage of cancer. From the minute he arrived at Avon Lodge he has had only the most exemplary care and attention by management, nursing staff, carers, catering, and laundry staff. Nothing has been too
much trouble and even the maintenance man shows care. We are extremely glad that out brother has been placed in such a caring environment. There are smiles in abundance.

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Review from Jayne D (Daughter of Resident) published on 29 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Avon Lodge for fifteen months. During her time, she was treated with dignity and loving care. Everyone was very kind, no matter what level and was very kind and patient with everyone, including difficult and stressful times. Most of my queries were dealt with swiftly and we were all greeted
with a smile. Mum always seemed happy and always had smiles for her Carers. They would stay and chat when they had time. The staff kept me informed at all times especially towards the end of our Mum's journey especially in the last few months. Mum was confined to bed, her skin was kept clean, soft and kept clear of any skin blemishes or sores.


The last few days before mum passed away, every effort was made to give mum the dignity and support she deserved. They looked after us all. The day mum passed, we arrived to be greeted by the Manager/staff, as if they were family, mum looked peaceful as if she was tucked up in bed. There was total respect throughout by everyone.


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Current Review Score: 9.5 (9.514)

Overview of Review Score

The Review Score of 9.5 (9.514) out of 10 for Avon Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.514 for Avon Lodge Care Centre is calculated as follows: ( (150 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) + (12 Poors x 2) + (2 Very Poors x 1) ) ÷ 212 Ratings = 4.514

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avon Lodge Care Centre is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (6)

Joby

Joby Jamers

Job Title: Home Manager

I enjoy making a difference in people's lives by providing person-centred care and treating residents with respect and dignity. As a registered nurse with NVQ 4 and 5 qualifications in health and social care, I have 15 years of experience managing care homes.


Erica

Erica Mahoney

Job Title: Administrator

I have worked in the care industry for 18 years, starting as a Care Assistant and progressing to Advanced Care Practitioner. I enjoy building relationships with residents and their families, enriching their lives by ensuring their days are filled with fun and laughter. Currently, I serve as an Administrator and embrace the new challenges this role brings.


Paul

Paul Britton

Job Title: Head Chef

Paul decided to work at Healthcare Homes for a fresh challenge having previously worked as a head chef for Four Seasons Healthcare.


Paul believes you need to have dedication, be hard working and man-management skills to be good in his role. The favourite part of his working day are getting feedback from the residents and being able to do food activities with them.


The biggest professional challenge in his current role has been managing the opening of the kitchen at Avon Lodge from scratch an the biggest career highlight is maintaining 5 stars for food and safety for nearly 10 years and being able to do a job he loves.


Paul believes he has good communication skills, man-management and listening to others which are all qualities that make him stand out.


His interests outside of work are cooking, reading and being a Father.


The best thing about working at Avon Lodge is being able to improve the residents’ quality of life.


Emma

Emma Collins

Job Title: Avon Lodge

I enjoy working here because it feels like home. I bring a positive mindset to enrich the residents' lives. I have completed Customer Service Training and Fire Marshal training.


Les

Les Palmer

Job Title: Maintenance Officer

I enjoy interacting with the diverse mix of staff and residents in the home. I enrich residents' lives by taking care of the little things that matter to them, like changing light bulbs or hanging family pictures. I hold an HNC BTech in Mechanical Building Services.


Sarah

Sarah Dirks

Job Title: Receptionist

I love working with a kind and supportive team, always bringing a smile and a friendly approach. I’ve completed my training at Avon Lodge, including Basic Life and Fire Safety.