Beech House Care Home

11 Prowse Close, Thornbury, Bristol BS35 1EG
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9.8 27 Reviews
  • Beech House Care Home, Bristol
Beech house opened in 2000 and is a modern purpose built home in the heart of the community in Thornbury, Bristol. The home is situated in a quiet residential close, which is hidden away from, but close to the local high street and amenities. There is a grand period-style frontage which leads into a welcoming space inside.

There are 52 individual rooms – each with contemporary décor, a state-of-the-art en-suite shower and a warm, homely feel. The home is light, bright and spacious, from the open corridors to the communal spaces – the home has a Bristol in Bloom award-winning garden achieved in 2017. Shared rooms are also available.

Televisions and private telephone lines are provided for each room, along with an excellent programme of activities including day trips, music and gardening.

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Care Provided by Beech House Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lucy Bolland (Nurse Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Beech House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,470
    • Self-Funded Residential Dementia Care from £1,470
    • Self-Funded Nursing Care from £1,470
    • Self-Funded Nursing Dementia Care from £1,470
    • RESPITE Self-Funded Residential Care from £1,470
    • RESPITE Self-Funded Residential Dementia Care from £1,470
    • RESPITE Self-Funded Nursing Care from £1,470
    • RESPITE Self-Funded Nursing Dementia Care from £1,470

  • All self-funding residents admitted to a nursing room will be charged an amount equivalent to FNC (NHS-Funded Nursing Care) on top of the bed rate. This will be fully refunded following a successful FNC application.


    We know how important it is to find the right care home for yourself or a loved one, and the fees and type of funding are a key part of this process. Therefore, for any questions you might have, please do not hesitate to contact our care home.
  • (these prices are only a guideline, please contact Beech House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Beech House Care Home Reviews (27)

Total of 27, showing 1-20
9.8

Beech House Care Home has a Review Score of 9.8 (9.833) out of 10, based on 17 reviews in the last 2 years. Over all time Beech House Care Home has 27 reviews.

Overall Experience

  • 22
  • 5
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Review from W S (Daughter of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was so well cared for and all his complex needs were considered. The staff were so kind, and thoughtful and knew Dad so well. He always said how good it was in Beech House and we know he felt safe, secure and content there. He really enjoyed the activities and exercises. A huge thankyou to all the
staff.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Thank you so much for your kind words. We're delighted to hear that your dad felt safe, cared for, and happy at Beech House. It means a lot to our team to know that his needs were met with kindness and thoughtfulness. We truly appreciate your support and will pass your lovely feedback on to our staff.


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Review from Jo S (Daughter-in-law of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was initially a resident of Beech House Care Home from May 2023 and then her husband from the October. The care, support and understanding were exceptional. Staff always available for communication and advise with sometimes very difficult circumstances. The care of the residents is
always paramount.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are happy to hear that you found the care your mother-in-law received at Beech House in Thornbury exceptional. Thank you for taking the time to leave such a great review.


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Review from Alison G (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Beech House Care Home since March 2024. Since living there, her health has improved dramatically due to the care and attention she receives. The management and staff are excellent, nothing is too much trouble, they treat Mum with respect and kindness and are patient with all
residents. The activities are fantastic and Mum enjoys a great social life and interactions with others. Thank you Beech House for everything you do for my mum. The food is excellent!

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

The management and staff at Beech House in Thornbury are very glad to hear the appreciation for their work. Thank you for leaving such a beautiful review.


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Review from D L (Nephew of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt went to Beech House Care Home in October 2023. She spent over a year being brilliantly cared for by the patient, friendly and very caring staff up until her passing at the end of November. She loved the companionship of the staff and residents and thoroughly enjoyed not only the food but the
many activities the home provided. We, as a family, cannot speak highly enough of the care she received.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Thank you very much for such a kind review. Our staff at Beech House are touched by your beautiful words.


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Review from Simon D (Son of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always kept clean and tidy. The staff are helpful, welcoming and friendly. Mum enjoys the quality and variety of meals and snacks provided. There is a wide range of activities offered in the home and interesting day trips. Mum settled in quickly and is made to feel a part of Beech House
Care Home. The home is tastefully decorated and well-maintained, the gardens are beautifully kept and a lovely place to be on a dry day.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are incredibly glad to hear your mum settled in quickly and that you are happy with the care she is receiving at Beech House - all staff will be very happy to read your review. Thank you for making the time to leave it.


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Review from N K (Power of Attorney of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother transferred into Beech House after becoming frail from serious ongoing health issues, which when living in a local retirement village had proved too challenging to be adequately managed under her very expensive domiciliary care package. She is a lovely, but sometimes stubborn, person who
could be difficult to please, particularly when she was in pain. However, with the help of the local Beech House Care Home GP, she has settled very quickly into her new home and is very happy there. She is now largely pain-free and in an environment where the staff all treat her with care and respect. She's rediscovered her love of food (especially the daily treats!) and is now joining in some of the activities. Her whole life has been transformed from her former lonely existence in a small flat with carers dashing in and out without any time to spare, to a place where there is caring support with staff who always find time for a chat and a laugh with her. Well done Beech House. 10/10 for everything!

Reply from Richard Crocker, CEO at Beech House Care Home

Thank you so much for this wonderful review. It is great to hear the positive experiences of residents who choose our home and the team will be very proud to know they have had such a positive impact.


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Review from Matt S (Son of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Beech House Care Home and all associated with it, in whatever capacity, has been excellent and I can not thank them enough for the care and attention they have provided for my terminally ill and frightened elderly mother. Thank you.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Taking care of your mom was a privilege. And we are glad you felt the care she received was excellent - thank you for your kind words.


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Review from Robert A (Husband of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at Beech House Care Home for almost 5 months and has received good care and treatment and there is no reason for me (or her) to complain. It is a cheerful and well-run home with considerate staff. As a happy visitor, I am given certain latitude (coffee/biscuits, watching TV). As for
'value for money' I hope prices do not increase this year.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are glad to hear that you and your wife are happy with the care we provide at Beech House. Our staff will also appreciate your kind words. Thank you.


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Review from Jerry R (Friend of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently returned to Beech House to visit my neighbour who is now a resident. My parents were residents from 2014 until Dad passed away in 2021.
I am delighted to report that Beech House remains an excellent care home in all respects - the staff never failing to be helpful and friendly and the
home is immaculately clean and cosy.
A recent change in management has restored the warm family atmosphere that my parents enjoyed.
I would not hesitate in recommending Beech House. Very well done to all.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Thank you very much for such a wonderful review. Everyone at Beech House will be happy to read your kind words.


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Review from Joanna P (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot write highly enough about the compassionate care that our mother received at Beech House Care Home. All staff, without exception and whatever their role, were thoughtful and compassionate, professional and warm, nothing was too much trouble, and they all went above and beyond to meet the needs
of our mother. We are so grateful that she was able to spend her last months there, knowing that she was safe and comfortable and maintaining her dignity right until the end. The kindness shown by everyone was really quite overwhelming. Thank you just isn’t enough.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Everyone at Beech House is glad to hear you were so pleased with the care your mom received and that she felt safe and comfortable. Thank you so much for taking the time to leave such a heartfelt review; we are deeply grateful and touched.


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Review from Jessica J (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Beech House in January 2024. She had been in and out of hospital prior to moving to Beech and we could not have chosen a better home for her. It is in a great location, with a beautiful garden. Every single member of staff was attentive, kind and caring throughout her stay. We
were able to take in any personal possessions for her room to make it feel like home, including mirrors and pictures which were all rearranged as she wished.
There were stimulating activities every day. My mother looked forward to the meals and said they were delicious - and she had very high standards!
As relatives, we could come and go as we pleased with no restrictions. The communication between staff and family was fantastic - they took on board any concerns, were quick to respond and kept us updated on a regular basis.
The transition to Beech House for both my mother and us as her family was smooth and seamless. The staff took away all of our anxieties. Thank you all!

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are so happy to hear your mom has enjoyed her stay at Beech House, including the meals we are preparing for her. And we are very glad that we would bring some peace of mind to you, and her family, during what can be a really challenging time. Many thanks for taking the time to leave such a beautiful review.


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Review from B T (Husband of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been resident at Beech House for 4 months. She has adapted to this quite well. This is largely due to the care and attention provided by the care staff who treat her well. Beech House provides a comfortable safe environment which I could not provide at home. The environment in Beech House
is homely and relaxing. I am happy to know she is safe.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Many thanks for taking the time to leave us such a wonderful review. We are glad that you are happy with the care your wife is receiving at our home in Thornbury.


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Review from Yvonne S (Wife of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my husband very frequently since 2/3/23, we have found Beech House giving good care (see list of options). They have been supportive if you have any worries or concerns. On 2nd November 2023 we celebrated our diamond wedding anniversary, which was an exceptionally nice afternoon party enjoyed
by all. With only a few relatives to come, we both agreed it was the best party we have ever had! As much better with all at the home too. Our thanks to the staff chefs and everyone who helped us organise the party. Long may the good care continue.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are so deeply grateful for your wonderful review. And congratulations on your diamond wedding anniversary. We are happy to hear you are pleased with the good care your husband is receiving at our Beech House in Thornbury.


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Review from Denise B (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Beech House Care Home for a number of years. It was a really happy home in the beginning but unfortunately, under a couple of new managers, the atmosphere began to change as did the staff. Now, I'm very pleased to say the hone is a really happy place once again. My mum has always
had excellent nursing care throughout all the changes so I never had any thoughts to move her. The new manager is lovely and knows the home well.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Thank you for taking the time to submit this review, we appreciate all feedback as it always helps us to improve. We really appreciate your patience with us as we have worked hard to get the environment and leadership right at Beech House. It is not always easy to find the right solution at first but I am really pleased to hear that you feel this is now in a good place and our work to achieve this has paid off.


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Review from Lynn S (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Beech House for over a year and the care has been exemplary. The nursing staff are wonderful and the carers are absolutely super. Dad is full of praise for all his meals, a good variety and beautifully presented. The receptionist greets everyone with a smile and everyone
loves her. My father was very ill when he arrived, but he didn't want to go into a home. Now he loves it and I'm going to put my name down early!

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are beyond happy to hear you are so pleased with the care your dad is receiving at Beech House that you want to put your name down. Everyone at Beech is very grateful for your amazing review and taking the time to write it.


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Review from Poppy T (Granddaughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the care that my grandma is receiving at Beech House. The carers go above and beyond, not only caring for the residents themselves but also for their family members/friends. They’ve never failed to make me and my assistance dog feel welcome. A special shoutout must go to her carer
for her incredible compassion and kindness, she’s so kind and supportive to me when I find things difficult whilst visiting my grandma. The difference she has made is monumental. All the carers are so lovely, and understanding and they take such time and care to listen to our concerns and always act on them as soon as she is able to. They are so lovely. They are always so patient and kind with us all.
Beech House is such a lovely environment, I couldn’t recommend it more. Thank you so much to all of the staff for making our experience so far so amazing!

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Everyone at Beech House will be thrilled to read your review; thank you so much for taking the time to leave it. We are very pleased to hear you are so happy with the care your grandmother is receiving.


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Review from Jim S (Son of Resident) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mum receives at Beech House. The carers are amazing and have built up a good relationship with my mum. Her care needs have changed massively in the 12 months she has been there and I can’t fault the response from the carers and how they have adapted to her continually
changing needs.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Thank you very much for your kind words. The entire team at Beech will be happy to read them.


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Review from S C (Wife of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's stay at Beech House Care Home was exceptional, I cannot praise everyone enough, right up until the end. Always with dignity and humour. He was a lovely man.

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Review from Jan D (Daughter of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and responsive. They have Dad's best interests at heart. They problem-solve well in order to keep him safe and comfortable e.g. providing a riser recliner chair to help him get out of a chair when he was stiff after a fall. They speak to him with respect and age-appropriate. There
is humour. The range of activities is excellent. He really enjoys the food.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

We are so happy to hear both you and your dad are happy with the care he is receiving at Beech House. Thank you for making the time to leave a review for us.


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Review from Jayne T (Niece of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is lovely and all the staff are lovely and friendly. They can't do enough for you. The activities are very good and my aunty loves doing them and she has made some good friends in Beech House Care Home.

Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home

Thank you so much for your beautiful review. Caring for your aunt is a pleasure and we are so happy to hear she enjoys her stay at Beech House.


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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Beech House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Beech House Care Home is calculated as follows: ( (173 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 204 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beech House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (2)

Lucy

Lucy Bolland

Job Title: Nurse Manager

Joined: 2023

My name is Lucy Bolland, I am the Nurse Manager at Beech House. I have worked for the company for 10 years and worked across three Bristol Care Homes houses working as a nurse as well as a Deputy. My nursing career started in the NHS where I gained experience nursing on surgical wards as well as women’s health. I then moved into care home nursing as this fitted around life with a young family.


Bristol Care Homes has given me many opportunities to develop my career while working in different environments each with their challenges and rewards. As a company, I have always felt supported in my roles and I particularly enjoy working with a dedicated team of staff.


My role involves working with an amazing team and no two days are the same which provides variety and keeps my job interesting while also always having the opportunity to learn and develop. Meeting new people and supporting residents and their families is one of the most rewarding parts of my job.


I live in the local area with my family and enjoy spending time with them and traveling in my spare time.


Kerry

Kerry

Job Title: Deputy Nurse Manager

Joined: 2023

My career began back in the 1990s working in a community home as a support worker with clients with learning disabilities. This inspired me to undertake my Nurse training which I completed in Taunton. I have experience within the NHS for over 20 years including theatres, recovery, and ITU. I have also completed training as an anaesthetic practitioner. 2019 led me to a change of direction in elderly care. Since then I have worked up to the role of Deputy Manager I am currently undertaking my Level 5 in Leadership to enhance my knowledge and skills.


Outside of work, my hobbies include walking (I try to walk around 3-5 miles daily and this has all part of a health plan). I have recently begun running but after a clumsy moment and a fall, I am taking a break. I also enjoy playing Lawn Bowls in the summer and Skittles in the winter.


I love to travel whether abroad or in the UK and I like to plan in advance so I have trips to look forward to.


Frequently Asked Questions about Beech House Care Home

What types of Care is Beech House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beech House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Beech House Care Home have?

There are 49 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Beech House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beech House Care Home to the centre of Bristol?

11.3 mile(s) as the crow flies, distance by road may be significantly further.