All self-funding residents admitted to a nursing room will be charged an amount equivalent to FNC (NHS-Funded Nursing Care) on top of the bed rate. This will be fully refunded following a successful FNC application.
We know how important it is to find the right care home for yourself or a loved one, and the fees and type of funding are a key part of this process. Therefore, for any questions you might have, please do not hesitate to contact our care home.
Beech House Care Home has a Review Score of 9.8 (9.833) out of 10, based on 17 reviews in the last 2 years. Over all time Beech House Care Home has 27 reviews.
Review from Fiona M (Regular Volunteer) published on 26 October 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home
We are so grateful for your kind words - thank you. Everyone at Beech House will be thrilled to receive your feedback, especially the activities team who are putting their heart and soul into all they do for our wonderful residents.
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Review from Annabelle H (Granddaughter of Resident) published on 8 September 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Richard Crocker, CEO at Beech House Care Home
Thank you so much for taking the time to leave this great review. It is really good to hear that you have good memories of your nanny and her time at Beech House. I am also sure that when we are able to fully open up again after Covid that we would be really pleased to have you come back and volunteer with us again. Please stay in touch and we look forward to seeing you.
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Review from E P (Resident) published on 19 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Richard Crocker, CEO at Beech House Care Home
Thank you for this lovely review. I am really pleased that you are happy with our service and your experience has been so good. I will pass this feedback back to the team at Beech House.
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Review from Jane T (Daughter of Resident) published on 25 June 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Richard Crocker, CEO at Beech House Care Home
Thank you for taking the time to give this positive review. The team will be pleased to hear that you feel they were able to give your mother dignity, compassion and peace at the end of her life.
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Review from M R (Daughter of Resident) published on 17 October 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Richard Crocker, CEO at Beech House Care Home
Thank you for this positive feedback, the staff appreciate receiving this and it helps them to feel motivated to continue delivering high quality care. I will make sure that your comments are passed on to them.
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Review from Peter B (Husband of Resident) published on 2 October 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Richard Crocker, CEO at Beech House Care Home
Thank you for this feedback. It is really positive to hear that we are achieving these outcomes which exactly where we want to be. I will make sure that this passed back to the staff.
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Review from Christian T (Son of Resident) published on 19 October 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
I would like to thank you all for the wonderful care and nursing that you treated my Mum with while she was at Beech House.
You all treated Mum as a person, an individual, you spent the time to get to know Mum and cared/nursed for her in a way to suit her
During the time I spent at Beech House, it became clear that this is the way that everyone is treated whilst under your care.
It is hard to express my thanks, you all treated my Mum beautifully. And whilst my family and I were going through such a hard time, we were, at all times, treated the same way as my Mum.
Beech House Care Home is made special by all the wonderful, caring people that work there.
And thanks to Chester the home's cat for the hugs.
Thank you all so much.
Reply from Linda Warren, Managing Director at Beech House Care Home
Thank you for taking the time to write a review of your experience at Beech House, which will be helpful to others trying to make the difficult decision to find a home to care for their loved one. I am so pleased that you and your Mum had such a positive experience, and I will ensure that all our staff are aware that you have written this review.
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The Review Score of 9.8 (9.833) out of 10 for Beech House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Beech House Care Home is calculated as follows: ( (173 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 204 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beech House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Nurse Manager
Joined: 2023
My name is Lucy Bolland, I am the Nurse Manager at Beech House. I have worked for the company for 10 years and worked across three Bristol Care Homes houses working as a nurse as well as a Deputy. My nursing career started in the NHS where I gained experience nursing on surgical wards as well as women’s health. I then moved into care home nursing as this fitted around life with a young family.
Bristol Care Homes has given me many opportunities to develop my career while working in different environments each with their challenges and rewards. As a company, I have always felt supported in my roles and I particularly enjoy working with a dedicated team of staff.
My role involves working with an amazing team and no two days are the same which provides variety and keeps my job interesting while also always having the opportunity to learn and develop. Meeting new people and supporting residents and their families is one of the most rewarding parts of my job.
I live in the local area with my family and enjoy spending time with them and traveling in my spare time.
Job Title: Deputy Nurse Manager
Joined: 2023
My career began back in the 1990s working in a community home as a support worker with clients with learning disabilities. This inspired me to undertake my Nurse training which I completed in Taunton. I have experience within the NHS for over 20 years including theatres, recovery, and ITU. I have also completed training as an anaesthetic practitioner. 2019 led me to a change of direction in elderly care. Since then I have worked up to the role of Deputy Manager I am currently undertaking my Level 5 in Leadership to enhance my knowledge and skills.
Outside of work, my hobbies include walking (I try to walk around 3-5 miles daily and this has all part of a health plan). I have recently begun running but after a clumsy moment and a fall, I am taking a break. I also enjoy playing Lawn Bowls in the summer and Skittles in the winter.
I love to travel whether abroad or in the UK and I like to plan in advance so I have trips to look forward to.
