Edgemont View has a Review Score of 8.5 (8.510) out of 10, based on 2 reviews in the last 2 years. Over all time Edgemont View has 6 reviews.
Review from Zillah S (Daughter of Resident) published on 19 June 2024
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Review from Caroline W (Sister of Resident) published on 23 May 2024
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Review from David F (Husband of Resident) published on 22 September 2022
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Review from Richard S (Nephew of Resident) published on 2 August 2019
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Review from Carol R (Daughter-in-law of Resident) published on 29 April 2019
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Review from Andrew W (Son of Resident) published on 24 January 2019
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The reason why Edgemont View is so good is the community feel the place has.
It isn't the most palatial but it does have excellent care and genuine concern. The staff have a good sense of humour and engage well with the residents and visitors.
I saw my Mum most days and was always welcomed openly. Because of their good communication, problems were generally solved early before they became serious.
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The Review Score of 8.5 (8.510) out of 10 for Edgemont View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.909 for Edgemont View is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) ) ÷ 22 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.601 Points relating to the number of positive Reviews for Edgemont View is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 2 Positive Reviews ÷ 4.2 = 0.476
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jan 2024
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