Fairview Court Care Home

42A Hill Street, Kingswood, Bristol BS15 4ES
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9.7 36 Reviews
  • Fairview Court Care Home, Bristol
Fairview Court offers accommodation for those who need nursing or personal care, dementia, diagnostic and screening procedures, treatment of disease, disorder or injury.

At Fairview Court they take pride in their residents feeling a true sense of comfort and homeliness.

Person-centred care is administered by empathetic and skilled carers, who respect the individual and their dignity.

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Care Provided by Fairview Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pyela Mwale (Home Manager)
  • Admission Criteria
    • Ages 25+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Fairview Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Fairview Court Care Home Reviews (36)

Total of 36, showing 1-20
9.7

Fairview Court Care Home has a Review Score of 9.7 (9.717) out of 10, based on 17 reviews in the last 2 years. Over all time Fairview Court Care Home has 36 reviews.

Overall Experience

  • 33
  • 2
  • 0
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  • 1

Date Published

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Review from Julie T (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum has recently been moved to Fairview from hospital now needing 24 hour nursing care, prior to this mum has been a residential care home since 2017
The whole team from manager are outstanding, caring, and very respectful
Mum has settled in great and is receiving the care she deserves

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much, we always value the partnership with families. you and your family were amazing.


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Review from Karen R (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairview Court has a welcoming and homely feel. All the staff are brilliant. It is very clean and the facilities and food are excellent. Mum became a resident at the end of August having had a bad experience at her previous care home.
The staff are kind, caring, patient and very welcoming to the residents
and their families. Nothing is too much trouble and we are kept informed about mum's health and any concerns. Mum settled really quickly and we are secure in the knowledge that mum is safe, well looked after and receiving an excellent standard of care and support. At mum's previous home, she was actively discouraged from attempting to walk. Mum found this frustrating and upsetting. Since moving here mum is once again mobile and supported by the staff, who enable her to move freely around the home and has also been receiving physiotherapy. My family feel this is absolutely the best place for mum to be. We can't thank the staff enough for how they look after and care for her.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much for your continued support to your mum and the home, your support and partnership from you and the the rest of your family makes our work so much easier.


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Review from A J (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father initially came into Fairview Court for respite in March 2024. This is something which my sister and I both felt very anxious and unsure of our father settling in a care home environment. On our day of arrival, we were welcomed and greeted by a fantastic home manager and team who took their
time with us. Our father is now a permanent resident and is settling in well. Every team member at Fairview Court is kind, caring and compassionate. Making sure our father's needs are met. As we now feel we are part of the Fairview Court Family.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you very much for your continued support to your dad and the home, we always appreciate your continued support to the home.


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Review from Michelle B (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful if but all be it too short a stay. Thank you to all the wonderful staff who took care of our dear Dad/Friend/Husband. You totally made a difference for us by being welcome polite warm and caring. You looked after us too! A lovely clean room, and kind caring staff, thank you so much.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you for being there for him, sad we only got to know him for a short time. Your support to him was much appreciated and we will never forget you. Thank you


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Review from Maureen B (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is 97 years old. She went in for the first time for a week's respite. She was very frightened and had been diagnosed with vascular dementia about two months ago. She had a visitor every day. When we went to pick her up a week later she said the staff were all lovely and couldn't do
enough for her. After a few days, she got used to the routine and she said she wouldn't mind going back if required. I cannot praise all the staff there who helped her settle in.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you for your support and partnership in caring for your loved one.


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Review from Tracey M (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy to see my mum being cared for and to see her smile. I feel very welcome when I visit, all staff are so friendly, caring and kind I would recommend this care home to anyone, it's a happy place.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you to you and your family for the support you give to your mum, it makes what we do so much easier as we are in partnership.


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Review from Kathryn T (Sister of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Fairview Court on 2nd of August 2024. I had been to look at the home a couple of days earlier. My own impression of the home was really positive and when my sister arrived she was overwhelmed with the kindness of all staff and the high standard of everything in her room. She
is very happy there and never fails to tell me how well she is being treated. Her partner visits her each day and is always treated with hospitality and kindness. All staff are caring and helpful and the manager always responds promptly to any questions or concerns. Excellent place. Thank you for all that is being done for my sister.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much for all your support to the home and your sister, we would not do what we do without your valued support, so thank you.


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Review from Helen H (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our mum only lasted one night and was sent by ambulance to an unknown hospital. No chance to even get settled. Don't let your loved one stay here if they have vascular dementia as it seems they are unable to cope with this type of illness. There is hardly anyone around from 6 pm so expect to wait ages
for anyone to answer the door if you are visiting.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you for your feedback and we are sorry that we did not have the opportunity to care for your mum for longer than the 24 hours. We had to do what was best for her as she was medically unwell hence why we called the ambulance. The medical staff also agreed with us that she needed to go back into an acute setting. We have an amazing team that did their best for the short time that we had your mum, we are sorry that she had to go back to the BRI hospital as agreed on the discharge letter that she needed to go back to the BRI if symptoms persisted. She was sent back to the hospital because she complained of chest pain, this is not something we can ignore as you may appreciate. Thank you once again for your feedback and I want to wish you and your mum the very best. Please do not hesitate to call me if need be, you do have my mobile number, many thanks.


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Review from Sandra T (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Fairview Court in January, initially for respite care. She settled in very well and decided she would like to become a permanent resident there. Without exception, the staff are so caring, friendly and very good at getting to know everyone as an individual so that they can tailor their care
accordingly. Such a warm and welcoming atmosphere there, it's a pleasure to visit and when I leave I know I have left mum in very capable hands. I wouldn't hesitate to recommend Fairview to anyone who needs residential care.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much for all you do to support your mum , we cant do what we do without your support and partnership. Thank you so much, you make what we do easy because of your support.


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Review from Donna R (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is like a real home, the food is good, very clean and tidy. Carers and nurses are exceptional.
The care and support given to my father in his final months was above and beyond. Every time one of the nurses or carers went into his room his face would light up. They made sure he knew who was
there by being close to him and holding his hand, talking to him in a gentle voice so as not to frighten him. Couldn't have asked for more.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much, we miss your dad and miss your visits, you had made his room so beautiful, so thank you for making our job easy as you were there for your dad.


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Review from Valerie S (Respite Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having never used this kind of service before, but following knee surgery by a friend, it was with some trepidation that I arrived. My arrival was so welcoming. people welcoming and looked after me.
I had my bags unpacked and met some of the staff.
Every aspect of my care was done with professionalism
and friendliness, I thought I might have found the personal care embarrassing but everything was handled professionally and I felt totally at ease.
The food was lovely and all the staff were so friendly and helpful, when I left the night staff stopped by to say goodbye. It was a home-from-home.
Please extend my thanks to everyone concerned with my care.
I cannot recommend your home more highly enough.
Thank you very much.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

It was lovely to have you stay with us, thank you and keep in touch.
Hope you are feeling so much better now.


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Review from Sheridan H (Niece of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The palliative care and compassion my auntie received in the very last stages of her life were second to none. I couldn't have wished for her to have been anywhere else. Everyone involved at a very difficult time were excellent. We couldn't be there as much as we would have liked but always knew she
was in the safest hands. I would never fail to recommend the care home to anyone.
Thank you so very much.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you for being there for your loved one, this partnership helped us to deliver the care we did because you were there for your loved one.


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Review from Rita H (Niece of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring staff. My aunt received palliative care her whole stay at Fairview Court, enabling her to spend the last few months in a lovely, caring environment. Cannot. fault. Would highly recommend it. From stepping in on the first day, we were always greeted by friendly staff. Always clean
and fresh.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you, Rita; we will miss you coming in, and we miss your aunty very much - she was a lovely lady, always cheerful.


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Review from Kerry S (Granddaughter of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wasn’t sure about Nan going into care, but seeing the love and care they gave her the first time I went was so reassuring, always welcomed the family any time of the day or night, and nothing was too much trouble.
I would have no hesitation in recommending here to anyone! Thank you so much; the whole
family would say the same! All the carers, nurses and owners really did care!

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you very much for all your support to your nan; your visits made it easy for us to look after her.
We miss your visits.


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Review from Sharon M (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute I stepped into Fairview - I knew that this would be the place where we would place my mum in her final weeks. The manager was very warm and welcoming and the reassurance relating to the care Mum would receive was outstanding. They definitely did not disappoint.
The care was outstanding
and nothing and I mean nothing was too much trouble, they went above and beyond to ensure Mum's needs were met and they did so with such care and compassion. This allowed us as a family to spend quality time with Mum instead of worrying and being her carers, and this was vital for us in Mum's last days.
I would thoroughly recommend anyone who is looking to place a loved one to consider this place as they were nothing short of amazing in every way.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much, we miss you all coming in, you and your entire family supported your mum and made our work so much easier because you were there for your mum. Thank you once again for everything you did for her and she went knowing she was so loved.


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Review from Sonia S (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 6 years of looking after mum due to her dementia, due to safety reasons, I had to take one of the hardest decisions I have ever made. It was time to take mum to a care home. Fairview Court was really kind and understood mum and needs and my need to see mum in a safe enviroment with good and kind
people. I was very reluctant to get mum in a care home, but the manager, seniors and carers have been amazing and so kind and professional that I don't have words to express my gratitude for being so good with mum and trying their best to understand and help her. Little by little, mum is settling, and I am a lot calmer knowing that she will be in safe hands. Thanks so much for your help and support.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

We are here for you and your mum, we always look at caring for our residents as a partnership between family and the care home staff. Thank you for trusting us and please do come and see me or call me anytime if you have anything that you would like us to continue doing for your mum.


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Review from James B (Grandson of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother arrived at Fairview Court in February and received exceptional care throughout her stay. The staff demonstrated unwavering professionalism, genuine compassion, and a true commitment to her well-being. Knowing that my grandmother was in such capable hands brought immense peace of mind
to our family.
The cleanliness of the nursing home was always very good and it was evident that the staff took great pride in maintaining the environment for the residents. The kitchen staff also deserve recognition for their varied and tasty menu.
I must highlight the outstanding support provided by the team generally and particularly by the home manager. Her communication and helpful demeanour played a crucial role in choosing Fairview Court for my grandmother, and she was always readily available to address any questions or concerns we had.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much, we miss you all coming in. Thank you for all you did for your grandmother- she knew she was so loved


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Review from Mike T (Son of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Fairview Court Care Home and I was always thoroughly impressed and grateful for their care and compassion towards both my father and my family for the three months he was a resident. Every single member of the team was super.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much for being there for your dad, it made our work so much easier as all of you cared for him.
We miss him as he was such a big personality and was always very smart.


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Review from Paul B (Son of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for both mental and physical well-being. The management and staff are amazing, so friendly, welcoming and kind. The staff genuinely love their job and really do care about the residents. They have so much compassion and while always professional, they also have a personal touch with residents
and family. I would highly recommend this home for anyone with dementia as Fairview Court is able to provide the level of care required.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Thank you so much for your kind words, we are so proud of the team who work at Fairview, they always want to go the extra mile. I will pass this on to the team and many thanks for your partnership in caring for your mum.


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Review from Linda K (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the excellent management, professionalism, compassion and care my mother received at Fairview Court. The environment is bright and cheerful and the staff were always happy to discuss what my mother had been doing since my last visit. With qualified experienced nurses and efficient
care staff always on site I felt reassured that my mother was in good hands. I recommend this nursing home without reservation.

Reply from Pyela Mwale, Home Manager at Fairview Court Care Home

Many thanks for your lovely and kind words, we miss you coming in to see your mum and we miss you and the rest of the family. Please stay in touch


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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Fairview Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Fairview Court Care Home is calculated as follows: ( (168 Excellents x 5) + (9 Goods x 4) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 188 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.988 Points relating to the number of positive Reviews for Fairview Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 16 Positive Reviews ÷ 16.2 = 0.988

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

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Meet the Team (1)

Pyela

Pyela Mwale

Job Title: Home Manager

With over 30 years of experience as a qualified nurse and midwife, I have spent the last 20 years in the UK healthcare sector. Holding various roles, including Staff Nurse, Deputy Manager, Regional Manager, and General Manager, gaining extensive expertise in care home management.


I am known for maintaining high occupancy rates, fostering strong team collaboration, and creating a warm, welcoming environment for both residents and staff. Currently overseeing the day-to-day operations of Fairview Court Care Home, ensuring the highest standards of care and engaging with the local community.


Passionate about the well-being and safety of residents, I continuously strive to improve and develop the care home’s services. Outside of work, I enjoy walking, travelling, gospel music, and spending time with people.


Fairview Court Care Home prides itself on delivering person-centred care, welcoming families, and maintaining an open-door policy. I invite you to visit and experience the warmth and friendliness that make Fairview a special place to call home.


Frequently Asked Questions about Fairview Court Care Home

What types of Care is Fairview Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairview Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairview Court Care Home have?

There are 73 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Fairview Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairview Court Care Home to the centre of Bristol?

4.3 mile(s) as the crow flies, distance by road may be significantly further.