All self-funding residents admitted to a nursing room will be charged an amount equivalent to FNC (NHS-Funded Nursing Care) on top of the bed rate. This will be fully refunded following a successful FNC application.
We know how important it is to find the right care home for yourself or a loved one, and the fees and type of funding are a key part of this process. Therefore, for any questions you might have, please do not hesitate to contact our care home.
Glebe House has a Review Score of 9.8 (9.758) out of 10, based on 22 reviews in the last 2 years. Over all time Glebe House has 32 reviews.
Review from J A (Daughter of Resident) published on 12 October 2023
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Reply from Alexandra Grozea, SEO and Marketing Manager at Glebe House
Many thanks for taking the time to leave us such a wonderful review. Everyone at Glebe House will be extremely happy to read this.
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Review from A C (Daughter of Resident) published on 12 October 2023
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Reply from Alexandra Grozea, SEO and Marketing Manager at Glebe House
We are so glad to hear you were happy with our service at Glebe House. Thank you for your kind words.
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Review from Felicity H (Cousin of Resident) published on 20 October 2022
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Reply from Richard Crocker, CEO at Glebe House
Thank you so much for taking the time to give this beautiful review. The team at Glebe House are well established and we have some people who have worked there since the day it opened so the team would still have remembered you I'm sure. I'm really pleased that your second experience of our home was just as good as your first as we always aim to deliver the best care possible in the best environment.
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Review from Richard B (Nephew of Resident) published on 11 June 2021
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Review from J W (Daughter of Resident) published on 20 May 2021
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Reply from Richard Crocker, CEO at Glebe House
Thank you for this lovely review of our home, Glebe House, the team will be very pleased to hear this feedback. I am glad to hear you feel we have looked after your parents so well, and look forward to continuing to meet the needs of your Dad.
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Review from Clare P (Daughter of Resident) published on 14 April 2021
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Reply from Richard Crocker, CEO at Glebe House
Thank you for this lovely review. It has been a difficult year in terms of visiting, but it is great to have such good support for the actions we've taken to keep everyone safe. We are now in a position where we are allowing closer contact visiting for two people, and distanced visits for others, and we are hoping this is the first steps towards everyone being welcome back into the home and enjoying time together properly. We look forward to it.
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Review from Elaine G (Daughter of Resident) published on 9 April 2021
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Reply from Richard Crocker, CEO at Glebe House
Thank you for such a great lovely review, we are very proud of our staff and the care and kindness they all show, they will also be grateful to receive this feedback.
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Review from M H (Son of Resident) published on 29 March 2021
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Reply from Richard Crocker, CEO at Glebe House
Thank you so much for this lovely review, it is great to know that we have been able to support your Dad to improve at Glebe House. I will make sure the team gets this feedback.
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Review from Lesley K (Daughter of Resident) published on 2 February 2021
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Reply from Richard Crocker, CEO at Glebe House
It is a shame that you feel you are able to leave a review like this which is clearly a vexatious move with no grounds. It has been an extremely challenging time working under incredibly difficult conditions during Covid-19. The restrictions which have been put in place due to Covid-19 have been hard for some relatives to come to terms with, but we do our absolute best to work with everyone and find the best solutions whilst maintaining the highest level of safety. The restrictions on visiting and other limitations have not been decided by us, but have been a part of government guidance, and I am sorry that you were not able to see around this to leave this unfounded review. We are a very caring home with highly professional staff who deserve better than this kind of feedback. I was very clearly able to demonstrate to you that the communication has been good on our side to you and your family and that the care delivered to your relative was of a very high standard.
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Review from Steve M (Son of Resident) published on 22 December 2020
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Reply from Richard Crocker, CEO at Glebe House
Thank you so much for this great review. It has been extremely challenging for our staff working under current conditions, and they will be lifted up to hear that your experience has been so good with the care and service they provide. I will make sure your lovely message gets back to them.
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Review from Sandria D (Wife of Resident) published on 22 February 2019
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Reply from Richard Crocker, CEO at Glebe House
Thank you so much for taking the time to give this review. We always aim to deliver high-quality care, and it is great to hear that your experience has been so positive. I will make sure that the Glebe House team gets this message.
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Review from Steven P (Resident) published on 17 January 2018
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Time is taken by all staff members to engage with residents as well as family and feedback is informed as well as compassionate. All aspects of wellbeing are considered and members of staff
The activities provided include day trips and a varied programme of entertainment that is relevant and appealing to all. The overall atmosphere is one of peace and relaxation.
Good communications are always in evidence. Team leaders manage and provide day to day care, taking time to note changing specific needs and suggesting ways to improve the overall happiness of those in their care.
The manager is always on hand to provide fast and timely solutions to any concerns that may arise.
Reply from Linda Warren, Director at Glebe House
It is lovely to receive these comments about the care provided at Glebe House. Our whole staff team works very hard to try to ensure that the residents in our care are able to live as fulfilling and enjoyable lives as possible, and we really appreciate this feedback.
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The Review Score of 9.8 (9.758) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.758 for Glebe House is calculated as follows: ( (205 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.758
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glebe House is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Nurse Manager
Joined: 2018
Witaj!
My Name is Natalia Wrzosek and I’m a Nurse Manager at Glebe House. I started my journey with Bristol Care Homes in 2018 as a Deputy Manager and progressed to a Nurse Manager in December 2021.
Originally hailing from Poland, I relocated to the United Kingdom in 2011 to pursue my nursing career. Motivated by a desire to make a difference in the healthcare field, I have focused my efforts on developing my skills in leadership and management.
What I enjoy the most about my role at Glebe House is that work can be dynamic and diverse, offering various challenges and opportunities to learn and grow. Each resident has unique needs and preferences, and you will encounter a wide range of situations. This variety keeps the job interesting and allows you to continually develop new skills and adapt to different circumstances.
I am deeply passionate about my work and the impact I can make in the lives of patients and their families.
I am proud to be a working mum to my young son and Bristol Care Homes has supported me with a role that provides great work and life balance.
Job Title: Deputy Nurse Manager
Joined: 2024
My name is Nathan and I joined the Bristol Care Homes team at the beginning of this year, 2024. I have the privilege of working alongside Natalia at Glebe House as the Deputy Nurse Manager.
I am originally from Bristol and have never strayed from the village I grew up in, Almondsbury. Much of what drew me to Glebe House was the way it resembled many of the things that I love about my own home, community, and upbringing.
Before joining Bristol Care Homes I spent the majority of my career working within acute medicine, predominantly in various Emergency Departments and specialising in Resuscitation and Education. Alongside this, I have also served eight years with the British Army as a nurse.
With two children at home, and a small holding to maintain, I was looking for a new challenge in which I could utilise my clinical and managerial experience whilst supporting a busy home life. And this brought me to join the beautiful family at Glebe House.
Outside of work, I enjoy skiing, surfing and music. I am also informed regularly that I spend far too much time on, or beside a rugby pitch. I am desperately passionate about farming, sustainability, and the environment; I aim to instil many of my green/eco ideas within Glebe House.