Glebe House

5 Sundays Hill, Lower Almondsbury, Bristol BS32 4DS
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9.8 32 Reviews
  • Glebe House, Bristol
Opened in 2006, Glebe House is a country home in Almondsbury with a real sense of community. The home is situated in a tranquil setting at the end of a private drive, surrounded by rolling countryside. The original building was once the old vicarage and the home maintains many of the beautiful original Victorian features.

There are 46 individual rooms here – each with beautiful décor. The lounges are warm and bright, too, affording panoramic views over landscaped grounds, the Severn Estuary and beyond. The home also overlooks the local church, and the popular Bowl Inn is within easy reach.

There is a varied programme of activities to choose from which can also be tailored to individual wishes.

Care Provided by Glebe House

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Natalia Wrzosek (Nurse Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Glebe House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,405
    • Self-Funded Residential Dementia Care from £1,405
    • Self-Funded Nursing Care from £1,405
    • Self-Funded Nursing Dementia Care from £1,405
    • RESPITE Self-Funded Residential Care from £1,405
    • RESPITE Self-Funded Residential Dementia Care from £1,405
    • RESPITE Self-Funded Nursing Care from £1,405
    • RESPITE Self-Funded Nursing Dementia Care from £1,405
  • All self-funding residents admitted to a nursing room will be charged an amount equivalent to FNC (NHS-Funded Nursing Care) on top of the bed rate. This will be fully refunded following a successful FNC application.


    We know how important it is to find the right care home for yourself or a loved one, and the fees and type of funding are a key part of this process. Therefore, for any questions you might have, please do not hesitate to contact our care home.


  • (these prices are only a guideline, please contact Glebe House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 32, showing 21-32
9.8

Glebe House has a Review Score of 9.8 (9.758) out of 10, based on 22 reviews in the last 2 years. Over all time Glebe House has 32 reviews.

Overall Experience

  • 27
  • 4
  • 0
  • 0
  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I'm so glad we were able to find a room at Glebe House for our mum and dad! From the start of the process securing a room, to the present when they are now in situ and both well-settled, we have been so pleased with all aspects of the move. The staff are so friendly and welcoming, whatever their role
in the home, and all have been extremely helpful and understanding of Mum and Dad's individual needs. Their room is spacious and clean, the menu is varied and there have been no complaints from Mum and Dad to date re the food! Communication between the home and ourselves has been excellent from day one and nothing ever seems to be too much trouble. The building and grounds are very well cared for and the activity schedule is amazing - so much choice catering for so many different people with so many different interests. Well done all at Glebe and thank you for making our lives so much easier with the knowledge that Mum and Dad are in a secure place and so well looked after 24/7.

Reply from Alexandra Grozea, SEO and Marketing Manager at Glebe House

Many thanks for taking the time to leave us such a wonderful review. Everyone at Glebe House will be extremely happy to read this.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was happy and well cared for. Staff very kind and affectionate and mum was thrilled about a shopping trip she had been taken on. When I arrived she had been calling for help to get to the toilet for a while. Mum was looking forward to the afternoon’s entertainment.

Reply from Alexandra Grozea, SEO and Marketing Manager at Glebe House

We are so glad to hear you were happy with our service at Glebe House. Thank you for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

We had previous experience with Glebe House when our aunt was lucky enough to have lived here for several years in the first decade of this century. We knew that the personnel would have changed but hoped that the good practice that was there was the same. We were absolutely delighted when a place here
was offered and, as we'd hoped and thought, Glebe House was every bit as we remembered - friendly, kind and welcoming staff and comfortable rooms. Couldn't ask for better.

Reply from Richard Crocker, CEO at Glebe House

Thank you so much for taking the time to give this beautiful review. The team at Glebe House are well established and we have some people who have worked there since the day it opened so the team would still have remembered you I'm sure. I'm really pleased that your second experience of our home was just as good as your first as we always aim to deliver the best care possible in the best environment.


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Overall Experience  Overall Experience 5.0 out of 5

Always welcoming and caring.

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Overall Experience  Overall Experience 5.0 out of 5

Glebe House is a very happy, friendly care home, it feels like one big family. Both my parents came here, my Dad is still a resident, my mum was very well cared for and her end of life was dignified and peaceful our whole family were included an looked after. Dad is always happy and well looked after.
They have been exceptional through the pandemic.

Reply from Richard Crocker, CEO at Glebe House

Thank you for this lovely review of our home, Glebe House, the team will be very pleased to hear this feedback. I am glad to hear you feel we have looked after your parents so well, and look forward to continuing to meet the needs of your Dad.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum loves Glebe House! The staff are very friendly and it is no trouble if you ask for their help. Mum moved in during the first lockdown so I have never been inside and am unable to comment on the food or cleanliness etc, but saying that it appears Mum often has second helpings so the food must
be pretty good! Whilst it has been frustrating not being able to visit properly as much as I would like, I recognise that the rigorous rules has meant there has not been any outbreaks of Covid for which I am eternally grateful. The range of activities that are arranged every day is amazing and I am sure Mum has been having far more fun in Glebe House than we have during the lockdowns! I was really touched when they arranged to send a Birthday card for my significant Birthday earlier this year and that Mum had helped make it. The staff have also sent out videos of the sing-alongs and dancing, and Mum has been in the middle of things joining in.

Reply from Richard Crocker, CEO at Glebe House

Thank you for this lovely review. It has been a difficult year in terms of visiting, but it is great to have such good support for the actions we've taken to keep everyone safe. We are now in a position where we are allowing closer contact visiting for two people, and distanced visits for others, and we are hoping this is the first steps towards everyone being welcome back into the home and enjoying time together properly. We look forward to it.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in Glebe House for two and a half years and she has been shown nothing but kindness and patience. All the staff are welcoming and friendly and there are some great activities. Particularly during the current pandemic, I am so grateful for all that they do and the easy facilitation of
visits in a safe way for all.

Reply from Richard Crocker, CEO at Glebe House

Thank you for such a great lovely review, we are very proud of our staff and the care and kindness they all show, they will also be grateful to receive this feedback.


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Overall Experience  Overall Experience 4.0 out of 5

Dad has really improved and continued to thrive in the 18 months he has been a resident at Glebe House. The level of care he has received has given him confidence that his needs will be properly met. And the stimulation from the activity coordinators has encouraged him very successfully to pick up and
further previous pastimes in new direction. The food is good and nutritionally balanced, more than exciting. Any issues in general care (bed not made, pots not emptied) seem to have been briefly while they have been short-staffed, or have had Temps to cover. However, the performance of the home during covid has been exemplary, being well planned and communicated, and fully successful.

Reply from Richard Crocker, CEO at Glebe House

Thank you so much for this lovely review, it is great to know that we have been able to support your Dad to improve at Glebe House. I will make sure the team gets this feedback.


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Overall Experience  Overall Experience 1.0 out of 5

Glebe House in Almondsbury is the most uncaring establishment I have ever had the misfortune to encounter. Unless you are the bill payer, you are irrelevant to them, with a total failure to communicate. I do not recommend that you leave your loved family members here.

Reply from Richard Crocker, CEO at Glebe House

It is a shame that you feel you are able to leave a review like this which is clearly a vexatious move with no grounds. It has been an extremely challenging time working under incredibly difficult conditions during Covid-19. The restrictions which have been put in place due to Covid-19 have been hard for some relatives to come to terms with, but we do our absolute best to work with everyone and find the best solutions whilst maintaining the highest level of safety. The restrictions on visiting and other limitations have not been decided by us, but have been a part of government guidance, and I am sorry that you were not able to see around this to leave this unfounded review. We are a very caring home with highly professional staff who deserve better than this kind of feedback. I was very clearly able to demonstrate to you that the communication has been good on our side to you and your family and that the care delivered to your relative was of a very high standard.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, under current covid 19 conditions, this care home is second to none. They have cared for and protected my father as if he were their own grandfather, for which, I am deeply indebted.
The cleanliness of the home the quality of the food is something you would expect in a quality
hotel.
I would recommend this care home to anybody.

Reply from Richard Crocker, CEO at Glebe House

Thank you so much for this great review. It has been extremely challenging for our staff working under current conditions, and they will be lifted up to hear that your experience has been so good with the care and service they provide. I will make sure your lovely message gets back to them.


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Overall Experience  Overall Experience 5.0 out of 5

Glebe House is of outstanding quality led by exceptional management. On arrival, the peaceful ambience of the entire home is apparent. Whenever I meet any nursing staff, carers, kitchen staff or management etc, they greet me with friendly rapport. My husband receives the kindest care and attention to
all his many needs. Each time anyone comes into his room, he is spoken to, his needs assessed, care is always at hand. The entertainment programme is varied, all residents are encouraged to take part, including minibus trips to local places of interest. The garden is available, so outside space can be enjoyed. I am gratified that my husband is being given the very best of end of life care.

Reply from Richard Crocker, CEO at Glebe House

Thank you so much for taking the time to give this review. We always aim to deliver high-quality care, and it is great to hear that your experience has been so positive. I will make sure that the Glebe House team gets this message.


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Overall Experience  Overall Experience 5.0 out of 5

The care and companionship that is provided by the team leaders and all staff is without question superb.


Time is taken by all staff members to engage with residents as well as family and feedback is informed as well as compassionate. All aspects of wellbeing are considered and members of staff

are aware of the needs of each individual.
Residents behaviour can be challenging but the approach of the staff takes into account the needs of the person in their care as well as the family.


The activities provided include day trips and a varied programme of entertainment that is relevant and appealing to all. The overall atmosphere is one of peace and relaxation.


Good communications are always in evidence. Team leaders manage and provide day to day care, taking time to note changing specific needs and suggesting ways to improve the overall happiness of those in their care.


The manager is always on hand to provide fast and timely solutions to any concerns that may arise.


Reply from Linda Warren, Director at Glebe House

It is lovely to receive these comments about the care provided at Glebe House. Our whole staff team works very hard to try to ensure that the residents in our care are able to live as fulfilling and enjoyable lives as possible, and we really appreciate this feedback.


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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for Glebe House is calculated as follows: ( (205 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebe House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (2)

Natalia

Natalia

Job Title: Nurse Manager

Joined: 2018

Witaj!


My Name is Natalia Wrzosek and I’m a Nurse Manager at Glebe House. I started my journey with Bristol Care Homes in 2018 as a Deputy Manager and progressed to a Nurse Manager in December 2021.


Originally hailing from Poland, I relocated to the United Kingdom in 2011 to pursue my nursing career. Motivated by a desire to make a difference in the healthcare field, I have focused my efforts on developing my skills in leadership and management.


What I enjoy the most about my role at Glebe House is that work can be dynamic and diverse, offering various challenges and opportunities to learn and grow. Each resident has unique needs and preferences, and you will encounter a wide range of situations. This variety keeps the job interesting and allows you to continually develop new skills and adapt to different circumstances.


I am deeply passionate about my work and the impact I can make in the lives of patients and their families.


I am proud to be a working mum to my young son and Bristol Care Homes has supported me with a role that provides great work and life balance.


Nathan

Nathan

Job Title: Deputy Nurse Manager

Joined: 2024

My name is Nathan and I joined the Bristol Care Homes team at the beginning of this year, 2024. I have the privilege of working alongside Natalia at Glebe House as the Deputy Nurse Manager.


I am originally from Bristol and have never strayed from the village I grew up in, Almondsbury. Much of what drew me to Glebe House was the way it resembled many of the things that I love about my own home, community, and upbringing.


Before joining Bristol Care Homes I spent the majority of my career working within acute medicine, predominantly in various Emergency Departments and specialising in Resuscitation and Education. Alongside this, I have also served eight years with the British Army as a nurse.


With two children at home, and a small holding to maintain, I was looking for a new challenge in which I could utilise my clinical and managerial experience whilst supporting a busy home life. And this brought me to join the beautiful family at Glebe House.


Outside of work, I enjoy skiing, surfing and music. I am also informed regularly that I spend far too much time on, or beside a rugby pitch. I am desperately passionate about farming, sustainability, and the environment; I aim to instil many of my green/eco ideas within Glebe House.