Barchester Kingswood Court Care Home

220 Soundwell Road, Kingswood, Bristol BS15 1PN
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9.9 68 Reviews
  • Barchester Kingswood Court Care Home, Bristol
Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family or friends a well-earned break.

Comfortable facilities are combined with highly trained staff to ensure that each and every individual is given superior attention. 24-hour care is provided in a warm and welcoming environment, with delicious meals and daily activities, including a choice of therapeutic approaches.

Activities are key to the residents' wellbeing and as such the team believe in providing a wide range of daily activities to ensure residents are engaged, active and celebrating life here at Kingswood. Whether a resident enjoys art, live music, gardening, flower arranging or trips out, it is all undertaken to ensure that each resident’s time here is enjoyable and relaxing. Bristol is only 20 minute away in the home's mini bus and makes for great day trips out for residents and their loved ones. In addition, the home has great community links and receives visits from local schools and groups, which always puts a smile on residents’ faces.

The team always discuss with residents and their families about their food preferences and dietary requirements. The chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients that are lovingly prepared each and every day by the Head Chef. Residents can eat in pleasant dining rooms or, if they prefer, the team are pleased to serve them their meal in the privacy of their own rooms.

It is their philosophy that Kingswood exists for the people they support, and life does not stop because the individual needs care.

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Care Provided by Barchester Kingswood Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mathan Balasubramaniyan (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barchester Kingswood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Kingswood Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Kingswood Court Care Home Reviews (68)

Total of 68, showing 1-20
9.9

Barchester Kingswood Court Care Home has a Review Score of 9.9 (9.891) out of 10, based on 44 reviews in the last 2 years. Over all time Barchester Kingswood Court Care Home has 68 reviews.

Overall Experience

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Date Published

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Review from Gill H (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys.

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Review from Paul F (Son of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the level of care, commitment of staff, kindness and friendliness.

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Review from Sue N (Daughter of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family.

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Review from Mary M (Sister-in-law of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your kind words! We are thrilled the birthday celebration was special, it's an honour to create memorable moments for our residents. Your feedback and support is much appreciated!


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Review from Iris D (Partner of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Client came in as an 'emergency' so I didn't view the home in advance.
I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food!
My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request.
Overall,
great.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for your wonderful feedback! We are delighted you had a positive experience. Our team works hard to provide exceptional care and a welcoming, supportive atmosphere for everyone.


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Review from Dawne H (Friend of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your lovely review, we are happy to hear you find our home exceptional! We are very lucky to have such dedicated and compassionate staff. Once again thank you.


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Review from David L (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home.
I already knew that she was happy and cared for.
I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful.
I
spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness.
Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused".
I am so happy that Mum has finally settled in a lovely, happy, caring home.
Many thanks, I look forward to visiting Mum again soon.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for your kind words! We are thrilled to hear about your positive experience. Our team is dedicated to providing compassionate care and creating a warm, supportive environment. We are looking forward to welcoming you again soon!


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Review from Margaret D (Wife of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you so much for taking the time to give feedback on Kingswood Court; the team will be so pleased with your comments as they do all they can to make it a home-from-home here.


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Review from Gabrielle T (Granddaughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for being so good and patient with my nan. Amazing staff.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for the lovely feedback and I will share it with our team.


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Review from Lucy T (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to my mum.
Very patient.

Reply from Barchester Kingswood Court Care Home, Administrator at Barchester Kingswood Court Care Home

Thank you for your review. We are delighted to learn how happy you are with the care given to your mum.


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Review from Barbara B (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy and secure, well cared for. Staff are friendly and helpful.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for taking the time to give us such lovely feedback.


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Review from I G (Son of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father has improved since being admitted.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for providing a review. We are glad to learn your father has improved since being admitted to Kingswood Court.


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Review from Michelle C (Granddaughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care provided for my nan. Staff are always polite and willing. Couldn't ask for a better home.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We are so pleased to learn you've found your nan's care to be amazing and that staff have been polite and helpful.


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Review from Pep E (Friend of Resident) published on 6 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home are multinationals and that encourages diversity. I always meet my friend in good spirit and this testifies to the comfortable, safe and friendly environment in Barchester Kingswood Court Care Home.
The staff. especially the carers I have encountered. are so nice, courteous
to the residents and guests; sometimes this is the worry when you have a loved one under the care of others but their attitude to work showed that my dear one is being respected and cared for.
They also have a beach room, that is the happy place for my loved one. This is where they have their daily activities and exercise. It is such a social place.
I thank all the staff and management of this care home, bravo!

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We're so happy to learn you've found our staff to be courteous and that you feel the environment in our home is friendly, safe and comfortable.


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Review from Brian J (Friend of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering the front door the ambience is excellent, clean and fresh with welcoming staff.
To reach our friend who suffers from dementia the access security via the main door, stairs and corridor was efficient and sound and the room itself was clean and airy.
On the first (of 2) occasions we visited
the corridors and room were fresh-smelling though the second time there was some odour from bodily functions; perhaps understandable if very recent before any action could be taken, but the star reduction is entirely for that reason.
The staff were kind and attentive and looked after our friend and ourselves exceedingly well. All in all, the home is heartily recommended for the care it gives.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. It is great to know that you heartily recommend our home. We're pleased to know you've found our staff welcoming, and that you and your friend were looked after exceedingly well.


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Review from J P (Relative of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, friendly and fantastic food.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are pleased to learn you've found our staff to be friendly, and our food to be fantastic.


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Review from Susan W (Friend of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish that my mother had come to this home, it is spotless and never once have I smelt anything but a lovely aroma.
Lovely food!

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are glad to learn you've found our home to have a lovely aroma.


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Review from Chris H (Son of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, I am delighted with the care my mother has been receiving. The improvements to Barchester Kingswood Court Care Home have been outstanding and overall, I could not wish her to be in any other residence of nursing care.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are so pleased to learn you're delighted with the care your mother has received.


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Review from Stephanie H (Granddaughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home does everything and more for my grandparents. They arranged a day out for my gramps with the police, sat in the car and took him out in it. To see his face so happy is everything and more. The level of care and patience that they have for them both is incredible and we as a family are
so very grateful.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We were so happy to arrange this special day out for your grandfather and are delighted to learn how happy this made him.


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Review from Jeanette N (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father has been well looked after. 100% improvement in his attitude, movement and response. Very well looked after overall.
Staff are excellent, helpful and kind.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are glad to learn your father has improved so much since moving to Kingswood Court and that you've found our staff to be helpful and kind.


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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Barchester Kingswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Barchester Kingswood Court Care Home is calculated as follows: ( (466 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 522 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Kingswood Court Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (25)

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Meet the Team (8)

Mathan Mohan

Mathan Mohan Balasubramaniyan

Job Title: General Manager

Joined: 2023

Welcome to Kingswood Court Care Home, I am the General Manager.


With over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also insights from my tenure as a Senior Manager across various care settings.


Our dedicated team at Kingswood Court is united by a singular belief: It's not just about providing outstanding care—it's about recognising that for our residents, Kingswood Court is not just a care facility but their true home.


If you're curious about life at Kingswood Court or have any questions, I invite you to reach out to me directly or drop by for a visit. We promise there's always a fresh pot of coffee brewing and a slice of cake waiting for you.


Ugo

Ugo Nwakwue

Job Title: Deputy Manager

Hello, I am Ugo and I am the Deputy Manager here at Kingswood Court.


Celestial

Celestial Briones

Job Title: Registered Nurse

Joined: 2015

I have worked in the care sector for 17 years and the last 6 of them at Kingswood Court.


Being a nurse is the best job in the world and I love taking care of the Kingswood Court residents alongside my team.


Jade

Jade Coghlan

Job Title: Senior Carer

Hello and welcome to the Kingswood Court website, My name is Jade. I hope you enjoy taking a look around our page and getting to know our home a little more. 


I have worked in care for over 10 years, I joined Barchester Healthcare in 2019, I really enjoy being part of the team at Kingswood and the best part of my day is when I start my shift and get to say hello to our incredible residents. 


in my spare time, I enjoy spending time with my family 


Julie

Julie Baber

Job Title: Second Chef

Joined: 2015

I’ve worked in the kitchen at Kingswood Court for 7 years and I’ve been working in catering for 20 years. During that time I have worked in a children's day nursery and another care home. I love being able to produce fresh, nutritious meals for our residents and it means a great deal to me that I can make a difference in the residents' lives.


In my spare time, I like to spend time with my husband, 2 children, 5 grandchildren and my boxer dog. I love the sun and try to get away whenever I can.


Lynette

Lynette Sheere

Job Title: Administrator

Joined: 2022

Hello and welcome to the Kingswood Court website, My name is Lynette, and I hope you enjoy taking a look around our page and getting to know our home a little more. 


I Joined Barchester Healthcare in 2022 as an Administrator and before joining the team at Kingswood Court I worked for an accountant, I really enjoy being part of the team here, it feels like we are a very close nit family who is all working towards the same goal and we help each other to achieve this. 


in my spare time, I enjoy walking my dogs, reading and spending time with my family and friends.


Robert

Robert Hopkins

Job Title: Receptionist

Joined: 2021

I joined the team at Kingswood court in July 2021, previously I worked in customer service for a train operator providing support to passengers with additional needs. 


When I am not at work I am usually found enjoying the great British countryside.


Jeanette

Jeanette French

Job Title: Head of Housekeeping

Joined: 2007

I decided to work in care because I enjoy talking with the elderly and I feel that I’m a sociable person and have a lot to give. I’ve worked in the care sector for 16 years and been at Kingswood Court for 13 of those years, I used to work in a factory before I changed into care.


Frequently Asked Questions about Barchester Kingswood Court Care Home

What types of Care is Barchester Kingswood Court Care Home registered for?

Older Person Care, Dementia, Respite Care & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Kingswood Court Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Kingswood Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Kingswood Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Kingswood Court Care Home to the centre of Bristol?

3.6 mile(s) as the crow flies, distance by road may be significantly further.