Barchester Kingswood Court Care Home

220 Soundwell Road, Kingswood, Bristol BS15 1PN
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9.9 68 Reviews
  • Barchester Kingswood Court Care Home, Bristol
Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family or friends a well-earned break.

Comfortable facilities are combined with highly trained staff to ensure that each and every individual is given superior attention. 24-hour care is provided in a warm and welcoming environment, with delicious meals and daily activities, including a choice of therapeutic approaches.

Activities are key to the residents' wellbeing and as such the team believe in providing a wide range of daily activities to ensure residents are engaged, active and celebrating life here at Kingswood. Whether a resident enjoys art, live music, gardening, flower arranging or trips out, it is all undertaken to ensure that each resident’s time here is enjoyable and relaxing. Bristol is only 20 minute away in the home's mini bus and makes for great day trips out for residents and their loved ones. In addition, the home has great community links and receives visits from local schools and groups, which always puts a smile on residents’ faces.

The team always discuss with residents and their families about their food preferences and dietary requirements. The chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients that are lovingly prepared each and every day by the Head Chef. Residents can eat in pleasant dining rooms or, if they prefer, the team are pleased to serve them their meal in the privacy of their own rooms.

It is their philosophy that Kingswood exists for the people they support, and life does not stop because the individual needs care.

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Care Provided by Barchester Kingswood Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mathan Balasubramaniyan (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barchester Kingswood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Kingswood Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Kingswood Court Care Home Reviews (68)

Total of 68, showing 21-40
9.9

Barchester Kingswood Court Care Home has a Review Score of 9.9 (9.891) out of 10, based on 44 reviews in the last 2 years. Over all time Barchester Kingswood Court Care Home has 68 reviews.

Overall Experience

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Date Published

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Review from W M (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 weeks of my mum being at Kingswood Court Care Home, the family have seen a great improvement in both her physical and mental health. All staff, from manager to catering and cleaners, do a fantastic job. As a visitor, I find the home welcoming and homely - no matter what time I visit.
Overall,
I am very happy with my mum's care and I am pleased that after viewing many other homes, she has settled here.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are happy to learn you've seen a great improvement in your mum's health since she moved into Kingswood Court. We are also pleased to hear you've found our home to be welcoming and homely.


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Review from H P (Niece of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt became a resident at Barchester Kingswood Court, her confidence, health and happiness have increased. She feels secure and well cared for in this environment.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for reviewing Kingswood Court, we are so pleased that your aunt has thrived here, we take pride in all aspects of care for our residents.


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Review from R E (Son of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kindly, warm and engaging atmosphere.
Good standard of care.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for taking the time to review Kingswood Court we are so pleased you have found the home kind and warm, we very much want it to feel like a home from home.


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Review from Jeanette P (Wife of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place. Staff and environment are very friendly and helpful.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for taking the time to give feedback on Kingswood Court; the team will be so pleased with your comments, as they do all they can to make it a home-from-home here.


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Review from R S (Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this care home is five star. Very good with everything and helps in all my problems and I could not ask for a better home.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for your review of Kingswood Court, what wonderful feedback, the team will be pleased you are so happy here.


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Review from Richard A (Son of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff seem very friendly. My mum seems happy. Food is good. Facilities great.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for taking the time to write a review, we are so pleased Mum is happy and enjoying all Kingswood Court has to offer.


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Review from Tim E (Son of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm and welcoming staff in a lovely fresh setting that is being renovated to a high standard.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for taking the time to review Kinswood Court we are so pleased you are happy with all aspects of the home.


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Review from Susan J (Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a big decision to move into residential care at 72. However, the transition has been very easy, and I have been made very welcome by management, nurses, carers, cleaners and even maintenance. The care is excellent, as is the food, and I've never felt so clean! Showers made easy and a clean, tidy
room every day! The only problem I have is trying to remember everyone's names!

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for such a wonderful review; it is a pleasure to have you at Kingswood Court, and we are so pleased you are so happy with every aspect of the home. The team will be delighted to hear your feedback.


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Review from Sandra T (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well looked after during her two-week respite break. She was happy and cheerful whilst there, and all her needs were attended to. We were able to have a restful break. We would certainly bring Mum back to Kingswood Court when we have another holiday.
Could recommend it to anyone.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your feedback and for recommending Kingswood Court. We are so pleased your mum enjoyed her respite break, and we look forward to welcoming her back in the future.


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Review from Liam A (Grandson of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is really well looked after and happy, she likes the food and being able to settle in and watch her antiques shows.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for your feedback, we are so pleased your nan is so settled with us and enjoying the food and lifestyle Kingswood Court offers.


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Review from R H (Son of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad seem happy and settled.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for taking the time to feedback on your experience of Kingswood Court; we are so pleased your parents are happy with us.


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Review from G H (Daughter-in-law of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents-in-law are happy and join in the activities.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for taking the time to Review Kingswood Court; we are so pleased your parents-in-law are so happy here at the home.


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Review from Leah P (Granddaughter of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has recently joined the care home. She has so far been cared for with high levels of professionalism and care.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for your comments; the team will be so pleased to hear this, as they are passionate about providing the highest standards of care at all times.


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Review from Paula P (Daughter of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only recently moved into Kingswood Court, but her experience so far has surpassed expectations. It is a very homely, caring and supportive care home, and Mum seems very happy, which is very comforting to know and reassuring.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you so much for your feedback; we are so pleased Mum has settled in so well and you feel reassured. We are here for our families as much as our residents.


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Review from Margaret G (Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good.

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Review from Bridget C (Wife of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, a good review. I find the room is satisfactory due to the bathroom (which is being refurbished soon) and the trolly/table which is not always wiped down and can be very sticky.
The staff are very friendly and welcoming with very good communication. This includes all areas of reception, kitchen,
office, corridors and crucially care staff and nurses.
Activities are amazing and available regularly with plenty of fun going on - especially music sessions.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for taking the time to leave a review, your feedback and comments are important to us. I will share your feedback with the team!


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Review from David H (Son of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The reception my mother, sisters, relatives and myself have received has been beyond my best expectations. Everyone is friendly, kind, caring and considerate. The ambience of the home is more of a five star hotel than a care home and full credit must be given to the staff and management. Mum's comments
after her first evening were that everyone these wonderful and she feels very safe.

Reply from Mathan Mohan, General Manager at Barchester Kingswood Court Care Home

Thank you for taking the time to leave a review your feedback is important to us. We pleased that you can see all the hard work that has gone into the home.


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Review from Jeff B (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The time has come again to put finger to keyboard for my latest review on Kingswood Court Care Home. There have been many improvements over the last year since Barchester Healthcare Ltd took over the care home, activities have improved greatly with more residents participating. Sometimes the staff can
be rushed to get all the daily tasks completed in good time. The downstairs area has been improved greatly dining room and living room area and bathroom and toilets have been done to a high standard. Hopefully, this will continue to the upper levels in the foreseeable future. It would be nice if they had more trips out for the residents. Especially for those residents that have been in the care home for a long time. Food is generally good and the kitchen staff are always very helpful sometimes it would be nice to see a little more choice. Cleaning staff do a great job and are always very kind and caring and always take time to communicate with the residents.

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Review from S P (Daughter of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good (excellent) care all around!

Reply from Michael Kenny, CRM at Barchester Kingswood Court Care Home

Thank you for taking the time to leave us a review. we appreciate your kind feedback.


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Review from Glenys K (Friend of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit here was most enjoyable. I can see the residents are kindly cared for. All the staff have been welcoming and friendly. I am most impressed!

Reply from Michael Kenny, CRM at Barchester Kingswood Court Care Home

Thank you for taking the time to leave us a review, we appreciate your kind comments and feedback and we will continue to do all that we can to provide the best care and support to our residents.


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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Barchester Kingswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Barchester Kingswood Court Care Home is calculated as follows: ( (466 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 522 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Kingswood Court Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (25)

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Meet the Team (8)

Mathan Mohan

Mathan Mohan Balasubramaniyan

Job Title: General Manager

Joined: 2023

Welcome to Kingswood Court Care Home, I am the General Manager.


With over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also insights from my tenure as a Senior Manager across various care settings.


Our dedicated team at Kingswood Court is united by a singular belief: It's not just about providing outstanding care—it's about recognising that for our residents, Kingswood Court is not just a care facility but their true home.


If you're curious about life at Kingswood Court or have any questions, I invite you to reach out to me directly or drop by for a visit. We promise there's always a fresh pot of coffee brewing and a slice of cake waiting for you.


Ugo

Ugo Nwakwue

Job Title: Deputy Manager

Hello, I am Ugo and I am the Deputy Manager here at Kingswood Court.


Celestial

Celestial Briones

Job Title: Registered Nurse

Joined: 2015

I have worked in the care sector for 17 years and the last 6 of them at Kingswood Court.


Being a nurse is the best job in the world and I love taking care of the Kingswood Court residents alongside my team.


Jade

Jade Coghlan

Job Title: Senior Carer

Hello and welcome to the Kingswood Court website, My name is Jade. I hope you enjoy taking a look around our page and getting to know our home a little more. 


I have worked in care for over 10 years, I joined Barchester Healthcare in 2019, I really enjoy being part of the team at Kingswood and the best part of my day is when I start my shift and get to say hello to our incredible residents. 


in my spare time, I enjoy spending time with my family 


Julie

Julie Baber

Job Title: Second Chef

Joined: 2015

I’ve worked in the kitchen at Kingswood Court for 7 years and I’ve been working in catering for 20 years. During that time I have worked in a children's day nursery and another care home. I love being able to produce fresh, nutritious meals for our residents and it means a great deal to me that I can make a difference in the residents' lives.


In my spare time, I like to spend time with my husband, 2 children, 5 grandchildren and my boxer dog. I love the sun and try to get away whenever I can.


Lynette

Lynette Sheere

Job Title: Administrator

Joined: 2022

Hello and welcome to the Kingswood Court website, My name is Lynette, and I hope you enjoy taking a look around our page and getting to know our home a little more. 


I Joined Barchester Healthcare in 2022 as an Administrator and before joining the team at Kingswood Court I worked for an accountant, I really enjoy being part of the team here, it feels like we are a very close nit family who is all working towards the same goal and we help each other to achieve this. 


in my spare time, I enjoy walking my dogs, reading and spending time with my family and friends.


Robert

Robert Hopkins

Job Title: Receptionist

Joined: 2021

I joined the team at Kingswood court in July 2021, previously I worked in customer service for a train operator providing support to passengers with additional needs. 


When I am not at work I am usually found enjoying the great British countryside.


Jeanette

Jeanette French

Job Title: Head of Housekeeping

Joined: 2007

I decided to work in care because I enjoy talking with the elderly and I feel that I’m a sociable person and have a lot to give. I’ve worked in the care sector for 16 years and been at Kingswood Court for 13 of those years, I used to work in a factory before I changed into care.