Stanshawes Care Home

11 Stanshawes Drive, Yate, Bristol BS37 4ET
Submit a Review
9.8 50 Reviews
  • Stanshawes Care Home, Bristol
Stanshawes Care Home in Yate offers a home from home atmosphere where each member of staff is passionate about providing the best care possible.

The home is conveniently located and is close to shops and transport links which makes it easy for residents to receive visitors.

Residential care is provided to residents who simply need help with daily tasks and nursing care is provided for people with more complex medical needs. The home's respite care services provide a change of scenery and good company.

Show Stanshawes Care Home on the Map

Care Provided by Stanshawes Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Eva William (Home Manager)
  • Admission Criteria
    • Residents aged over 50 years
    • Ages 25+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Stanshawes Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Stanshawes Care Home Reviews (50)

Total of 50, showing 21-40
9.8

Stanshawes Care Home has a Review Score of 9.8 (9.762) out of 10, based on 13 reviews in the last 2 years. Over all time Stanshawes Care Home has 50 reviews.

Overall Experience

  • 27
  • 17
  • 5
  • 1
  • 0

Date Published

50
1
6
13
37

Review from Kim B (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has gone above and beyond to provide good care and safety to its residents, especially over the last 18-months. My mum has dementia and mental health (long-standing) problems. The home has managed her care and anxiety with empathy and compassion. They are truly amazing. I would definitely recommend
the home. Their response to Covid and keeping it out of the home clearly shows their high standards. Mum loves the activities and the staff. She is very happy there. I couldn't ask for more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and have worked hard in difficult circumstances over the past 15 months. They try to keep residents occupied and entertained and do their best to maintain contact with families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol D (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful, caring and understanding. In a difficult situation, they have made the family comfortable with a hard decision, and we are confident that Mum is being provided with the best care. I am kept fully informed at all times with every detail of Mums care, health and wellbeing,
which is very assuring for the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A D (Son of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Exceptionally helpful, pleasant and personable staff. That makes my mother feel happy, content and safe. Also, my mother says that many of the staff are her friends. So, excellent. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Resident) assisted by family/friend published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and excellent facilities. Good activities, especially the singers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline C (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly staff. Nothing too much trouble, including residents to participate in activities. Well cared for, and their needs are met. Would recommend it wholeheartedly. Excellent care for my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marlene N (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home and staff very friendly, and we are well informed if anything has happened. Facilities and food very good, and the activities are excellent. We are very pleased with this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine B (Regular Volunteer) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very welcoming and the staff make you feel part of the team. The staff go that extra mile to give the residents what they need and have made the covid 19 lockdown so much easier for everyone. I have been assisting with activities to enable them to offer more visits etc and love chatting
with the residents and helping do their new vegetable garden.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care home is very nice and the staff go out of their way to make us feel welcome and safe. They really do take care of us. The activities are really good, especially when we have special events with singer’s, and the food is very nice. I think us residents are very spoilt for choice with
everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry F (Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I think the care home is average as I have only been to 3 homes since I have been ill. The food is all right, and the staff are average, but enjoy a good laugh. The activities are all right when I attend them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart N (Grandson of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Stanshawes Care Home is quite good, the food is lovely. I think the way the staff are keeping us informed and the communication so we can speak to our Nan is brilliant, and from what I have seen, the care home is amazing and keep the resident's spirits up.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian C (Son of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for several years and is very pleased with the level of care she receives, and also with the response to her concerns when things go wrong.
I find the staff friendly, helpful, and most of all, willing to support whenever we request something from them.

Reply from Diane Jefferies, Admin at Stanshawes Care Home

Thank you for taking the time to complete the review, and rating the teams hard work, I will share this with the staff team. As always, we will continue to provide our best standard of care to your Mother and all of our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise C (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Stanshawes for four years. The home had reacted quickly to the current situation. They have kept the residents safe. Mum's birthday 12th December was originally going to involve a visit in the pod but had to be cancelled and they had to lockdown. However, the entertainment coordinator
organised a zoom call for the family. Mum loved it.
Thank you Stanshawes for the wonderful job you are doing.

Reply from Eva William, Home Manager at Stanshawes Care Home

Thank you, Denise, for your kind and wonderful comments about your experience at Stanshawes Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognized. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ghislaine M (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Although the management has been extremely careful about Covid, they are not taking the residents mental health into consideration. We are so lucky that the carers are so friendly and kind to the residents.

Reply from Eva William, Home Manager at Stanshawes Care Home

Thank you, Ghislaine, for your comments about our home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss directly, please reach out to us at the home. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary S (Son of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff, with a reasonable standard of accommodation. No issues in the two years of residency.

Reply from Eva William, Home Manager at Stanshawes Care Home

Thank you, Gary for your feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin R (Son of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was very kind to my dad, the staff were excellent, friendly and professional. I am happy I chose this care home for him and would recommend to others. The outside space is also great, and a nice place to relax. Thank you all at this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine R (Wife of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stanshawes care team have looked after my husband for the past 4 years. Their care has been excellent. They have treated him with respect and affection. I am very grateful to them for caring so well for someone I love so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Georgina T (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care and nursing staff work hard but often shorthanded which means dad is left in his chair when he would like to go to bed. Rooms need redecorating and refurnishing though bed is good.

Reply from Ronnie Cavanagh, Marketing at Stanshawes Care Home

Thank you, Georgina, for your comments about our home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Timothy B (Son of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff at the home very friendly and professional. They often chat to us if they have a spare moment.

Reply from Ronnie Cavanagh, Marketing at Stanshawes Care Home

Thank you, Timothy, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue C (Daughter of Resident) published on 12 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to be happy and settled here. Most of the staff treat her well - she said some are rougher than others. Mum enjoyed the visit by the zoo-lab.


My main criticism is to do with the wrong ambulance being ordered for mums hospital visit. This was extremely inconvenient and annoying. Mum had

got herself all geared up for her procedure and I had taken a day off work only for it to have to be cancelled due to an error by the home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Stanshawes Care Home

Thank you, Sue, for your feedback following your experience at Stanshawes Care Home. We are pleased to hear that your overall experience has been so positive. We appreciate all of your comments and we would like to take the opportunity to apologize once again for the error that occurred on this occasion. We will make sure that such mistakes will not happen again in the future. We look forward to seeing you again soon. Have a wonderful day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Stanshawes Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Stanshawes Care Home is calculated as follows: ( (119 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 151 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stanshawes Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Eva

Eva William

Job Title: Home Manager

With over 22 years of experience in the healthcare sector, Eva William brings a wealth of knowledge and compassion to her role. Starting her career as a registered nurse, Eva has worked extensively in complex care settings, including dementia care, palliative care, and end-of-life support. Her 18 years of management experience include roles as a Registered Nurse, Unit Manager, and Deputy Manager, making her well-versed in delivering exceptional care.


Eva is deeply passionate about providing person-centred care tailored to each resident’s unique needs. She believes in creating a warm, home-like atmosphere at Stanshawes Care Home, where residents feel safe, supported, and valued.


Outside of work, Eva enjoys baking, cooking, and spending quality time with her family. She draws inspiration from these activities to bring joy and comfort to the residents, fostering a welcoming environment that truly feels like home.


Eva understands that choosing a care home for a loved one is a significant decision. She reassures families that at Stanshawes Care Home, residents receive individualised care in a safe and supportive setting. Eva warmly invites you to visit Stanshawes Care Home to experience firsthand the community’s caring atmosphere and the high standard of care provided by her dedicated team.