Bonaer Nursing Home

17 Station Hill, Hayle TR27 4NG
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8.4 10 Reviews
  • Bonaer Nursing Home, Hayle
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Care Provided by Bonaer Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs A J Metalle
  • Person in charge
  • Mr & Mrs A J Metalle (Owner/Managers)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Bonaer Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Bonaer Nursing Home Reviews (10)

8.4

Bonaer Nursing Home has a Review Score of 8.4 (8.405) out of 10, based on 2 reviews in the last 2 years. Over all time Bonaer Nursing Home has 10 reviews.

Overall Experience

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Review from Joanne P (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how happy I am with the care my mum receives at Bonaer. She has been a resident for over two years and I am and always have been, very happy and confident with the care she receives. We visit her regularly and always receive a warm welcome from the staff, nothing is ever too much
trouble for them.
My mum is happy and settled and gets on well with the staff who care for her which is obvious to see when we visit.

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Review from Ian C (Son of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Bonaer now for just over 2 years and is always looked after in a very caring and respectful manner.
All the staff definitely go the extra mile to make her stay as comfortable and stimulating as possible. Nothing is ever too much trouble, the staff are just lovely.
We visit Mum regularly
and are always impressed with the warm welcome that we receive and also the feedback we get about Mum’s ongoing care.

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Review from Dawn C (Daughter of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found all the staff welcoming, friendly, helpful and happy with nothing being too much trouble for them.
Dad has only been there a short while, but he is very comfortable and is being looked after extremely well. Banter with the staff has helped him settle in. Bonaer is in a very convenient position
with parking facilities.

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Review from Marion F (Wife of Resident) published on 23 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know my husband is safe and happy now. He likes the routine with the nursing home. The food is good and he has what he wishes at times. The staff are friendly and very helpful. I love the gardens, they are kept lovely, which makes such a difference.

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Review from M T (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A safe and home from home, for my dad. All the staff take the time to support his difficult needs and engage with him throughout the day. The home is clean, safe and secure. The daily activities are stimulating and appropriate for the residents. Love the updates on social media.

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Review from Lynne G (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was a resident at Bonaer Care Home. She was always very happy. The staff thought the world of Mom and she was fond of everyone at Bonaer. She had three happy years there and nothing was too much trouble. It was home from home for Mom and she made some lovely friends and so did my husband and
I.
During Mom's final days, they were very supportive, providing us with meals and comfort. Mom's last day, although sad, was filled with love and laughter by all the staff. Thank you, Bonaer, from the bottom of our hearts.

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Review from Jenny S (Next of Kin) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Aunty was a resident of Bonaer Care Home for just 6 weeks before passing and in that short time, she was treated with great dignity, sincere care and warmth and the staff grew to genuinely love her, indeed, two members of the team even attended her funeral which we found extremely touching (and
will stay ingrained in our memories). For these things we are truly grateful and would not have wished our Aunty to be anywhere else but Bonaer Nursing Home. We, ourselves, were equally treated with real genuine kindness and love. Thank you

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Review from Rebecca C (Daughter of Resident) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Bonaer Nursing Home so far for just over a year, and I can hand on heart say Bonaer are fantastic and I feel extremely lucky that he was placed there! I was the sole carer of him for many years, and it has taken me a long time to 'let go', but Bonaer have been a massive support to
not only my Dad but to me as well! I know he is cared for, and all his needs are met! They have amazing staff, who are kind, friendly, patient and understanding, even in sometimes difficult situations! I can not thank them enough for all they do! My Dad has lots of fun with all the activities and enjoys the range of food and drink offered. I would highly recommend Bonaer Nursing Home!

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Review from Janet S (Daughter of Resident) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent just over twelve months being cared for and was treated with respect and yes with love, She was included in all activities, the staff are caring, friendly and nothing was too much trouble, I am so glad that she spent her last months among friends. Thank you to the owners and also all
of the staff.

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Review from Sylvia D (Sister-in-law of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like to say that my sister-in-law spent seven happy years at Bonaer, it was some from home for her, the staff were fantastic, friendly and caring. Just big thank you to them all.

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Current Review Score: 8.4 (8.405)

Overview of Review Score

The Review Score of 8.4 (8.405) out of 10 for Bonaer Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Bonaer Nursing Home is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.448 Points relating to the number of positive Reviews for Bonaer Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 2 Positive Reviews ÷ 6.2 = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bonaer Nursing Home

What types of Care is Bonaer Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bonaer Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Bonaer Nursing Home have?

There are 25 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bonaer Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bonaer Nursing Home to the centre of Hayle?

0.1 mile(s) as the crow flies, distance by road may be significantly further.