Cedar Grange Residential and Nursing Home

Cross Lane, Lanstephan, Launceston PL15 8FB
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9.6 52 Reviews
  • Cedar Grange Residential and Nursing Home, Launceston
With stunning views overlooking Launceston market town and the surrounding countryside, Cedar Grange is a beautiful care home in a picturesque location.

As well as providing residential, nursing and dementia care, the team provides respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves, with the peace of mind of knowing their loved one is being cared for.

The bedrooms are spacious and have walk-in wet room showers, with the ground floor rooms having private garden access.

There are wonderful spaces to enjoy activities and relax with loved ones, who are welcome at any time. There’s a café area, overlooking the gardens, welcoming lounges and sunrooms with wall to ceiling windows, which are beautiful spaces to enjoy the surrounding views and spend quality time with visitors.

A hairdresser also visits twice a week for appointments in the home’s salon, as well as offering nail treatments for those who fancy a spot a pampering.

There are so many enriching activities to enjoy, including animal therapy visits, with everything from therapy dogs to donkeys, as well as live entertainment, with singers, dancers and musicians, and arts and crafts.

The gardens are beautiful and feature wheelchair friendly pathways and raised planters, so residents in wheelchairs can also enjoy growing their own produce for the chef to use in the kitchen, giving them such a sense of purpose and achievement.

In the dining rooms residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays, as well as home baking every day for afternoon tea.

Close to the town centre, the residents can enjoy trips out into the community, keeping those local connections alive. And situated a short five-minute drive from the A30, Cedar Grange has excellent transport links and plenty of parking.

Care Provided by Cedar Grange Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Andrea Bacon (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cedar Grange Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,641
    • Self-Funded Nursing Care from £2,166
    • RESPITE Self-Funded Residential Care from £1,638
  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1641 and for nursing care £2166, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.


  • (these prices are only a guideline, please contact Cedar Grange Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Provide care 24 hours a day - 7 days a week and if wanting to visit a family member outside of normal hours, this can be arranged with the homes manager, Cedar Grange do not restrict visits to certain hours of the day, want this to be their home.


Cedar Grange Residential and Nursing Home Reviews (52)

Total of 52, showing 1-20
9.6

Cedar Grange Residential and Nursing Home has a Review Score of 9.6 (9.609) out of 10, based on 11 reviews in the last 2 years. Over all time Cedar Grange Residential and Nursing Home has 52 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My uncle has now been residing at Cedar Grange Residential and Nursing Home for some time, and although I'm not able to visit as much as I'd like, he is happy and has made some lovely connections with the other residents. He is a cheeky chap, and enjoys having a laugh and joke with the staff, when he
first went into the home it was a difficult transition, however with the care and patience he has been shown he has completely changed and is much more relaxed and content. His room is lovely, and he enjoys the food. The manager has done wonders for the home.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your thoughtful and kind review for our team at Cedar Grange. We're so glad to hear that your uncle has settled in and found joy in his new home, with the support of our team and fellow residents. It's wonderful to know that he's feeling more relaxed and content. We'll be sure to pass along your kind words to the manager and everyone who helps make Cedar Grange such a special place. Thank you for entrusting us with your uncle's care.


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Overall Experience  Overall Experience 5.0 out of 5

My wife had a respite break at Cedar Grange, and as far as I can tell she had an enjoyable time. But due to her frontal lobe dementia that has a severe effect on her speech we can't get a complete picture of her stay, but I can say on my visit it was a lovely place in a beautiful setting with wonderful
staff, and would recommend it to anyone looking for care for their loved ones.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your thoughtful feedback and recommendation. We're glad to hear that your wife enjoyed her stay at Cedar Grange, and we appreciate your kind words about the setting and staff. It means a lot to us that you would recommend our care to others and we welcome you to contact us again if you need anything at all.


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Overall Experience  Overall Experience 5.0 out of 5

My Stepmother is treated with great care. Her dignity is always well respected and her medical care, when required, is excellent.
I have nothing but praise for all the staff involved in her care. I always feel welcomed by all the staff when visiting, and any questions I have are happily answered.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for taking the time to leave such a wonderful review for Cedar Grange. The team will be delighted to hear how happy you are with your stepmother's care and touched to hear how supported and welcomed you feel as a relative.


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Overall Experience  Overall Experience 5.0 out of 5

Cedar Grange has a very welcoming and homely feel when you walk in. The staff are amazing, good is very good. I can leave my daughter and know she is in safe hands.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your wonderful review of Cedar Grange. The team will be delighted to read your kind words, especially how reassured you feel knowing your daughter is in safe hands.


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Overall Experience  Overall Experience 5.0 out of 5

My sister has settled in well after initial hesitation. Staff are professional, kind and friendly and ensure her comfort and well-being. Always a warm welcome when I visit. Thank you all.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your review of Cedar Grange, the team will be delighted to read your kind words and welcome you at any time.


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Overall Experience  Overall Experience 4.0 out of 5

Dad is getting the right care from all the staff, but some of his clothes are not there. I got him some new socks but there not in his cupboard. We keep an eye on it all.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your high-scoring review for Cedar Grange - we are delighted you have very recently chosen to join the home as a volunteer which is wonderful news. We are pleased to have very recently purchased a new tagging system for residents' clothing and belongings, which has been extremely effective in two of our sister homes, which we are in the process of rolling out across Cedar Grange.


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Overall Experience  Overall Experience 5.0 out of 5

I have had no queries with Cedar Grange since we became acquainted with it. The service provided covers all needs.

Reply from Kate Yates, Communications and Content Specialist at Cedar Grange Residential and Nursing Home

Thank you for your review for Cedar Grange, the team will be very proud to see your scores.


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Overall Experience  Overall Experience 4.0 out of 5

My brother has been with Cedar Grange for the last 3 weeks. My initial thoughts and response are wow. They have welcomed him with open arms and are looking after him so well.
My brother is showered daily. He says the food is good and the staff are 'cheeky' with him. He loves this type of human. When
I collected him early one day last week to take him to hospital they had packed a bag of spare clothes and a picnic!
Communication from Cedar Grange from the start has been excellent. The manager and nurses have been brilliant. All staff friendly.

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Overall Experience  Overall Experience 4.0 out of 5

Cedar Grange is a very well-managed care home. My mum was made very welcome and settled in within a few days. The staff are all very kind and happy to help and sort out any concerns very promptly. The home is very clean and welcoming on arrival.

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Overall Experience  Overall Experience 5.0 out of 5

I feel the staff and management have gone above and beyond to try and accommodate a very difficult customer and I cannot find any fault whatsoever and I truly appreciate what they are trying to do for him.

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Overall Experience  Overall Experience 5.0 out of 5

Although Mum has only been at Cedar Grange Care Home for less than two weeks, she seems to have settled in quicker than I could ever have imagined. From my initial contact with the home, Mum's transition from her own home to a care home was made so much easier by the wonderful staff, they are friendly,
professional, reassuring and welcoming. In Mum's words, "the home is spotlessly clean, food is lovely and the staff are superb". I can see Mum is much happier as she smiles much more.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Grange Residential and Nursing Home

Thank you so much for your review and kind words for our team, it is so appreciated. It's wonderful to hear how well Mum is settling in with us and how happy she is. Best wishes, Fae.


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Overall Experience  Overall Experience 5.0 out of 5

We find the staff and the care my brother has is very good. Always a warm welcome when we arrive and during our visits.

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Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care provided.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter's care and cleanliness is second to none. We are more than happy with the care, respect and all aspects of her care and attention to all visitors from the receptionist from the moment you enter Cedar Grange to all the management and staff.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the treatment my husband has received since coming here. He is looked after very well indeed. All the staff are wonderful. They keep me informed at all times of anything that changes. I am very confident and happy with everything. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

A lovely nursing home, very clean and bright with lovely views looking over Launceston. You have a lovely welcome when you visit. All the staff are kind, friendly and helpful, it's just a shame they rotate them on the different units so often as it would be nice to have some continuity and to get to
know the staff better and for them to get to know Dad better. Having said that, there are a few we are getting to know now and they are understanding Dad more. Dad is well looked after health-wise and with his personal care, always clean, tidy, clean clothes, shaved etc. He eats the vast majority of his meals and is putting on the weight he lost in hospital. It would be lovely if they had their own physiotherapist but that's a big ask, especially in the present climate, but it has hindered Dad's recovery but that's not the nursing home's fault. Residents are able to make their rooms their own, bringing their own things. You can visit whenever you like and for as long as you like.

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Overall Experience  Overall Experience 3.0 out of 5

My sister moved to Cedar Grange Care Home in December 2019. In spite of the pandemic, staff situation was poor, with very little information produced and changes of staff. This was disappointing given that the home was closed due to Covid-19. Since then this home has opened and closed again several
times due to staff contracting Covid. There have been concerns about the levels of medication given to my sister and her CPN has also been concerned. Levels of stimulation are not always satisfactory. Issues about the care but being cancelled.

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Overall Experience  Overall Experience 5.0 out of 5

Purpose-built, modern facilities. Well managed. Caring and professional staff. Residents are treated with compassion and dignity.

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Overall Experience  Overall Experience 5.0 out of 5

We have found the home to be very clean, well kept and Mum's room tidy and fresh.
The staff are exceptionally warm, kind and friendly. Mum is very happy - she is loved and cared for. She always looks clean, hair done, including nails and feet!
I cannot fault communication and keeping family up to
date.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Cedar Grange Care Home until she passed in June 2022. Initially, as a more agile resident, Mum enjoyed the long, well-lit areas which enabled her to move around and exercise and meet other residents and staff, as much as she liked, and return to the privacy of her room as
she wished. Cheerful staff helped Mum maintain her spirits when the family were unable to visit. Mum was supported by highly skilled and empathetic nursing staff when her health deteriorated. We will be forever grateful to Cedar Grange for their care.

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Current Review Score: 9.6 (9.609)

Overview of Review Score

The Review Score of 9.6 (9.609) out of 10 for Cedar Grange Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.692 for Cedar Grange Residential and Nursing Home is calculated as follows: ( (90 Excellents x 5) + (40 Goods x 4) ) ÷ 130 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Cedar Grange Residential and Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

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Shakira Paterson

Job Title: Administrator

Joined: 2018

Home Administrator


Andrea

Andrea Bacon

Job Title: Home Manager

Joined: 2023

Formerly a director of care for a group of 28 homes in Somerset, Andrea moved to Cornwall with her husband and couldn’t be happier with her new position at Cedar Grange.


"Seeing the residents' smiles and happiness genuinely makes my day.


“Enriching lives is what Sanctuary Care is all about and offering a vibrant activities programme is at the heart of what we do.


"We’ve invited two of our local schools to come in, a PAT dog makes regular visits and a residents’ gardening club has been started.


“We’re part of the Launceston community. Many of our staff live there, most of our residents come from the area and we value as much local interaction as possible."


Frequently Asked Questions about Cedar Grange Residential and Nursing Home

What types of Care is Cedar Grange Residential and Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cedar Grange Residential and Nursing Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Cedar Grange Residential and Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Cedar Grange Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cedar Grange Residential and Nursing Home to the centre of Launceston?

0.5 mile(s) as the crow flies, distance by road may be significantly further.