Meadowbrook House

52 Grenville Road, Lostwithiel PL22 0RA
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9.6 23 Reviews
  • Meadowbrook House, Lostwithiel
Meadowbrook House specialises in caring for those living with dementia, Parkinson's Disease, stoke and respiratory conditions.

The home also cares for residents with physical disabilities, including those over the age of 65.

Meadowbrook House has a warm and friendly atmosphere, with an excellent staff team who strive to provide the highest level of care to all residents.

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Care Provided by Meadowbrook House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jane Eldridge (Home Manager)
  • Admission Criteria
    • Private, Adult Social Care, Mental Health for 117 after care
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1984
    • Last Refurbishment: 2018
    • Number of floors: 1

Funding & Fees Guide for Meadowbrook House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £2,100
    • Self-Funded Nursing Dementia Care from £2,099
  • (these prices are only a guideline, please contact Meadowbrook House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Meadowbrook House Reviews (23)

Total of 23, showing 1-20
9.6

Meadowbrook House has a Review Score of 9.6 (9.642) out of 10, based on 8 reviews in the last 2 years. Over all time Meadowbrook House has 23 reviews.

Overall Experience

  • 17
  • 5
  • 1
  • 0
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Date Published

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Review from Keith N (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother seems settled, as we only visit at the weekend we don't see the activities. It would be good to see a timetable or schedule for these. I might have missed it (I appreciate also she cannot participate in some) but it would be good to know what she does other than sit in the TV room.
Staff
interact with her when we are there and she has drinks and snacks.
Where is the menu so we can use it as a topic for conversation?
She is always clean and has her nails done sometimes which is great.
Thank you for your care.

Reply from Marie Wilson, Home manager at Meadowbrook House

Thank you for your review. I will share your feedback with the team, I can confirm there is an activity timetable and lots of pictures of interactions on the large board as you enter the home. We are aiming to expand the activity team which will then allow more activities over the weekend. The menu you will find displayed in the dining area and we can offer a pictorial version, please do speak to the kitchen team who will be able to assist. Take care and thanks again.


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Review from Patrick S (Brother of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my brother as he was having final care in the home.
I had to travel from my home in Sheffield and stay in a hotel nearby.
The staff were very helpful from my first phone call enquiry and made what I was expecting to be a very difficult experience calm and natural.
All the staff demonstrated
what I felt was genuine care and consideration for both my brother in care, his partner, his daughter, my sister, visiting friends and myself.
We were able to visit at any time and stay as long as we wanted.
His friend from the Morris dancing group they were part of was allowed to bring his mandolin into the room, and we shared 2 hours of music that he was part of the day before he passed away, he was showing a little bit more alertness on this day.
Because of this help, I was present the next morning when my brother passed away.
The moment was very calm and peaceful and I believe this was only possible because of the professional but caring way all the staff there carried out their work.

Reply from Marie Wilson, Home manager at Meadowbrook House

Thank you for your kind words and lovely feedback to share with the team here at Meadowbrook House. It was our privilege and pleasure to be able to care for your brother and also meet with you & the family. We wish you all the best Kind Regards Marie


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Review from Andrew M (Power of Attorney of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I act as Power of Attorney for one of the residents here. I have visited many homes in my capacity as a Minister of Religion. I have found Meadowbrook House to be the best home by far. It is always a pleasure to visit.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for this lovely review. Your positive feedback is very much appreciated by the team at Meadowbrook House Nursing Home.


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Review from C T (Power of Attorney of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk in the door you are welcomed very warmly. The staff are so caring to residents and their families. The place is clean, tidy and the food is great. Home from home for the residents. Best care home I have visited, the management always ready to assist and help with any needs that arise.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for the review. Your feedback is very much appreciated by the team at Meadowbrook House.


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Review from Pauline H (Wife of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Meadowbrook House has been really good. All the staff are second to none and most important my husband likes them.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for the review. The team at Meadowbrook House appreciate your feedback.


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Review from Marion W (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident here since September 2022, and I cannot fault the care and attention she has received since moving in. Housekeeps, carers, nursing staff, admin staff and catering staff are all excellent.

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Review from P P (Daughter of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Meadowbrook House in July 2023, first impressions were what a lovely, clean, friendly home, the staff and management excel in everyday, doesn't matter who you see there you always get the same happy smiley faces.
My mum has settled in and loves the staff who care for her.
I
have peace of mind that she is being well looked after and lovely food.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for the review. Your feedback is very much appreciated by the team at Meadowbrook House.


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Review from Anne H (Wife of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are caring, friendly and professional. My husband received amazing care. I cannot praise them enough they were always making sure he was comfortable and pain-free. They also listened to any worries I had and showed great kindness towards me. The atmosphere in the home is warm friendly
and relaxed and the meals are delicious.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for this lovely review. The Meadowbrook House team very much appreciate the positive feedback.


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Review from Sophia B (Granddaughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding staff. Could not have wished for my grandmother to be in a better place. The staff are so kind and caring, thought of everything. Places like these are hard to find, especially with current circumstances, but the care my grandmother and our whole family received was exceptional. Thank you.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for the review. Your kind and positive feedback are much appreciated by the team at Meadowbrook House Nursing Home.


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Review from Miranda G (Daughter of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother became a resident (family member) of Meadowbrook House a year ago. Mum has advanced dementia and can be characterful. This is our first experience with a care home. The level of care the team at Meadowbrook have afforded to Mum has been outstanding. The home truly feels like a family home,
and all the residents considered as part of the family. I am extremely impressed by the way the home is managed in all capacities whether it be carers, nurses, the catering or domestic team, the activities team through to the handymen who ensure each resident has their pictures in place and everything is as they would like it.
Its a credit to the group. Thank you.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you very much for this lovely review. Your feedback is very important to us.


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Review from Sue M (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Meadowbrook for about 18 months. She is at the end of life now and I can say emphatically that I and my family could not have asked for or been given better care. I have always been given utmost confidence in the team of staff (night and day care) that they carry out their
duties with loving compassion, care and dignity. Thank you.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you very much for your review. Your feedback is very important to us.


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Review from Brian R (Husband of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is an excellent home for my wife and they look after her very well. From what I can see, the food is very good. The staff are very friendly to everyone who comes in to see her. I class it all around as very good.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you very much for your review. Your feedback is very important to us.


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Review from P P (Daughter of Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the eleven weeks that my mother was cared for by all the staff, the service could not have been more considerate. The support that I received throughout my mother's terminal cancer was exceptional, especially from the nursing staff.

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Review from Sally H (Daughter of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Meadowbrook House has amazing staff who care, not only for their residents but the families too.
It's clean, friendly and all the staff are dedicated and committed to each other and the residents they care for. The nursing staff are professional and I trusted their judgement to the end. They became
an enormous part, not only of my dad's life but mine too. Wonderful, amazing people who care.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for your review. Your comments are very important to us, as a method of improving our service.


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Review from C C (Daughter of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish my Dad had more time at Meadowbrook House. He only had two weeks in their care and it was so refreshing coming from hospital into Meadowbrook. All his needs were met and even beyond everything was excellent and nothing was a problem. Dad was unable to take part in activities but would have if
he was more able.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you for this lovely review. Your feedback is very important to us.


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Review from Pat H (Wife of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent the last 10 days of his life at Meadowbrook.
He was looked after with great care, understanding and sympathy.
I am truly grateful, it is just a shame the time was so short.

Reply from Nicola Hemsley, Marketing at Meadowbrook House

Thank you very much for your comments. Your feedback is very important to us.


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Review from Jane S (Daughter-in-law of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law was a resident at Meadowbrook for 11 months before she died. We could not fault the loving care she received whilst there. From the cleanliness of the home (no smells) to the wonderful food and the excellent nursing care, all was superb. We could relax in the knowledge that she was
well cared for and enjoy visiting and spending time with her. The staff became a surrogate family to her and we know they genuinely feel her loss as we do. Thank you, Meadowbrook for everything.

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Review from Kim (Niece of Resident) published on 16 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was only at Meadowbrook for a few weeks as he came in requiring 'end of life care'. During his short time there the staff made him feel comfortable and showed a high degree of care and attention. The staff were friendly and understanding. The chef went out of her way to find meals that he
could eat during his short time there. I witnessed the utmost care in the home, the staff seemed happy and willing to help in any way they could to make his last days as manageable as possible.

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Review from Giles P (Son of Resident) published on 14 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived at Meadowbrook House since February 2018.


The past week has seen Dad receiving palliative care. I have spent up to eight hours each day at Meadowbrook and have witnessed outstanding care and support.


Firstly and most importantly the care that Dad receives is professional, considerate,

friendly and always delivered with a smile and patience. Dad is happy and content and is made to be as comfortable as possible.


Secondly, the support that my family and I have received has been incredible! I could not have got through this past week without them. I will be eternally grateful to every one of them for this.


Throughout the week, I have witnessed fantastic care for all the other residents to the same standard as my Dad. The home has a lovely positive energy and drives to deliver the best care possible.


Thank you so much Meadowbrook team for your outstanding care and support! You should be very proud of yourselves. Just brilliant!


Cheers.


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Review from Kat (Respite Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite stay May 2018.
Staff encourage you to do as much for yourself even if it took longer. My family noticed no odours in common areas - always a good sign. Nurses & carers were clear nothing was too much trouble, day or night. Bells were quickly answered. Personal care, medication, meals, were
all adjusted to my needs which made it feel more like home. My special diet was well managed.
Once they got to know me I didn't need to repeat myself over personal preferences, which can be tiring. Checks were made overnight when doing pad changes but they try to keep the noise down - understanding the importance of sleep! Everyone seemed to enjoy their jobs which makes a difference. I'd hear them chatting to residents, laughing, even having a sing-along.
The activities coordinator spoke about my hobbies & gave me craft projects to pass time.
The only improvement would be name badges, as it's hard to keep track of faces.
I would thoroughly recommend Meadowbrook for respite/long-term care.

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Current Review Score: 9.6 (9.642)

Overview of Review Score

The Review Score of 9.6 (9.642) out of 10 for Meadowbrook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Meadowbrook House is calculated as follows: ( (81 Excellents x 5) + (10 Goods x 4) ) ÷ 91 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.752 Points relating to the number of positive Reviews for Meadowbrook House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 8 Positive Reviews ÷ 8.4 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Jane

Jane Eldridge

Job Title: Registered Manager

Joined: 2016

Jane has recently returned to Meadowbrook as a Registered Manager, she is jointly managing this home along with another one of Cornwallis Care Services Homes located in par.


Alison

Alison Lamb

Job Title: Home Administrator

Joined: 2015

Home Administrator


No image found

Marie Wilson

Job Title: Home Manager

Joined: 2024

Marie is a qualified nurse with an extensive tissue viability background. She has worked in the acute setting & within the community both in the NHS & for private companies. Marie has managed Care homes and also had experience of being an area manager overseeing care homes within the county. She brings a plethora of experience, skills & knowledge that she aims to use to support her role within the home & also the team she will be guiding.


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Jade Damerell

Job Title: Deputy Manager

Joined: 2019

Jade has worked within Cornwallis for 6 years, initially commencing employment as a health care assistant and progressing & developing into her current role as deputy manager. She has successfully completed her level 5 management program which she can use to support her in her role along with her previous hands-on/clinical experience. She is a proactive and valued member of the team and a great support to the home manager.


Frequently Asked Questions about Meadowbrook House

What types of Care is Meadowbrook House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meadowbrook House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Meadowbrook House have?

There are 42 Single Rooms.

What are the Facilities & Services at Meadowbrook House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadowbrook House to the centre of Lostwithiel?

0.4 mile(s) as the crow flies, distance by road may be significantly further.