Meadowbrook House has a Review Score of 9.6 (9.642) out of 10, based on 8 reviews in the last 2 years. Over all time Meadowbrook House has 23 reviews.
Review from Kate A (Wife of Resident) published on 11 May 2018
Submitted via Postal Card •
Report
I would be very disappointed if I was unable
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona T (Daughter of Resident) published on 30 January 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.642) out of 10 for Meadowbrook House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.890 for Meadowbrook House is calculated as follows: ( (81 Excellents x 5) + (10 Goods x 4) ) ÷ 91 Ratings = 4.89
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.752 Points relating to the number of positive Reviews for Meadowbrook House is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 8 Positive Reviews ÷ 8.4 = 0.952
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Sep 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2016
Jane has recently returned to Meadowbrook as a Registered Manager, she is jointly managing this home along with another one of Cornwallis Care Services Homes located in par.
Job Title: Home Administrator
Joined: 2015
Home Administrator
Job Title: Home Manager
Joined: 2024
Marie is a qualified nurse with an extensive tissue viability background. She has worked in the acute setting & within the community both in the NHS & for private companies. Marie has managed Care homes and also had experience of being an area manager overseeing care homes within the county. She brings a plethora of experience, skills & knowledge that she aims to use to support her role within the home & also the team she will be guiding.
Job Title: Deputy Manager
Joined: 2019
Jade has worked within Cornwallis for 6 years, initially commencing employment as a health care assistant and progressing & developing into her current role as deputy manager. She has successfully completed her level 5 management program which she can use to support her in her role along with her previous hands-on/clinical experience. She is a proactive and valued member of the team and a great support to the home manager.