Cowbridge Residential Care Home

Rosehill, Lostwithiel PL22 0JW
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9.8 47 Reviews
  • Cowbridge Residential Care Home, Lostwithiel
Cowbridge is a residential care home for permanent residents where people with dementia are looked after with the love and respect they would receive from their own families.

The original building was owned by a local family before it was bought by Cornwallis Care Services and converted into a care home. Since that time the home has added an extension providing another 15 rooms. 

The surrounding grounds allow for families who wish to walk with their loved ones outside in the good weather or if they prefer they can sit in the enclosed patio.

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Care Provided by Cowbridge Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Wayne Raven (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Cowbridge Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • respite care is offered and provided however a minimum of 4 weeks consecutive respite is required
  • (these prices are only a guideline, please contact Cowbridge Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking space for visitors


Cowbridge Residential Care Home Reviews (47)

Total of 47, showing 41-47
9.8

Cowbridge Residential Care Home has a Review Score of 9.8 (9.770) out of 10, based on 13 reviews in the last 2 years. Over all time Cowbridge Residential Care Home has 47 reviews.

Overall Experience

  • 30
  • 14
  • 0
  • 1
  • 2

Date Published

47
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13
34

Review from C P (Daughter of Resident) published on 9 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful kind people working at Cowbridge.

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Review from Steph U (Daughter of Resident) published on 9 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at Cowbridge today to visit my Mother and was once again so impressed with the care and love the staff have for my Mum. She has been a resident for five years and quite a few of the staff were there when she first arrived. They take time with us as a family and understand all Mums needs. The
staff are such a happy unit led by an exceptional manager who understands the needs of people with Dementia. Cowbridge you have created a lovely environment with some really special touches.

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Review from J M (Daughter of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Our experience started off well. When it was declassified to a residential home it went downhill fast. New staff, some you had a job to get them to understand us, goodness knows how the residents coped. You had to go looking for staff in a lot of cases, not all. In my mother's last few days she was
not turned, mouth care given regularly, let alone freshened up. The morning after my mother's passing I was collecting her things in a room that had already been stripped and worked on while I was there. Sensitive to my feeling, I don't think so! I could go on but feel you can understand my/our views.

Reply from Bridget Varney, Operations Director at Cowbridge Residential Care Home

Thank you for taking the time to provide a review. I understand from the manager that sadly he did not have the opportunity to meet you. We take all concerns very seriously and I would like to assure you that we have looked in detail at the concerns that you have raised and have formerly provided an outcome letter in line with our complaints procedure. I would like to take this opportunity to express my sincere condolences to you at this difficult time.


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Review from Roger B (Son-in-law of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a search for a suitable local care home, I arranged for my ill relative to move to the Cowbridge Care Home.


My confidence in this care home was immediately raised on the arrival of the manager at her home to assess her suitability. He impressed me very much in every way possible, particularly

in how he spoke to and showed concern for her. That confidence continued by his management of the home and staff, who also showed the same level of professional competence and care.


In fact, my darling Mother-in-law, as I believed and maintained, deserved the best level of care possible and that she got right up to and even after her sad death last week. I sincerely believe she had what I wanted, considerate professional care of the highest level possible so I applaud every member of the team there for there doing so.
Thank you to the manager, and please pass on my thanks to every member of staff who so well looked after her in her short but contented stay with you. I could not ask for more.


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Review from M M (Friend of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife and I are very old friends of a resident in Cowbridge Nursing Home - in fact, we were involved in getting her in there over three years ago. We have been impressed with the way in which our friend has been cared for and we would happily recommend Cowbridge to anyone needing a caring environment
with excellent competent staff.

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Review from Sue M (Daughter of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care given to my mother during the 18 months she has lived at Cobridge. The staff, without exception, have provided a loving and safe environment for mum. I would like to thank particular members of staff. A big thank you to all.

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Review from Allan C (Son of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cowbridge Nursing Home has made significant changes since February of this year. In particular, since the recruitment of a new manager in May 2017 the nursing home has gone from strength to strength with many areas significantly improving for the better. Cowbridge has loyal and very caring staff who
all work as a close knit family team.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Cowbridge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Cowbridge Residential Care Home is calculated as follows: ( (126 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 152 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cowbridge Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Wayne

Wayne Raven

Job Title: Care Home Manager

Joined: 2023

Care Home Manager