Hendra Court

St Andrew's Road, Par PL24 2LX
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9.2 23 Reviews
  • Hendra Court, Par
Hendra Court is a home registered to care for 50 residents.

There is a dual registration at the home, and it can provide both nursing and residential care. Most residents have dementia and other associated conditions.

Care is tailored to meet the needs of the individual and every care is taken to make sure that residents are treated with dignity and respect.

Nutritious and well-balanced meals are prepared by the catering firm Apetito and cater for a varied menu and all dietary needs and preferences. Snacks are also provided throughout the day.

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Care Provided by Hendra Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jane Eldridge (Manager)
  • Admission Criteria
    • Adult Social Care, NHS, Mental Health and Private referral
    • Ages 55+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2007
    • Number of floors: 1

Funding & Fees Guide for Hendra Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £2,100
    • Self-Funded Nursing Care from £2,100
    • Self-Funded Nursing Dementia Care from £2,100

  • Please contact us for more information regarding fees.
  • (these prices are only a guideline, please contact Hendra Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home support residents to meet with families and friends through an open visiting policy. Children are welcome but must be in the company of an adult. The nursery ask that visitors do not come into the home or bring children if you or the children are unwell,


  • Parking

  • The home have ample parking on site, which is a flat surface.


Hendra Court Reviews (23)

Total of 23, showing 21-23
9.2

Hendra Court has a Review Score of 9.2 (9.163) out of 10, based on 10 reviews in the last 2 years. Over all time Hendra Court has 23 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 1

Date Published

23
1
7
10
13

Review from Paul B (Husband of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had to go to Hendra Court for Respite on two occasions, the first time for six weeks and the second time for two weeks. It has a very friendly atmosphere, excellent management with a very caring staff who are always cheerful, helpful and very supportive even to me. They have superb communication
when making enquiries about my wife. My wife even gained weight which she needed which shows Hendra Court supplies good quality food. Very pleased with the care my wife received. Magnificent Home.

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Treated with Dignity

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Review from W K (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since mum moved into Hendra Court in July 2017 me and the family have been impressed with the home and her care.
The staff are friendly and helpful.
The home is always clean 'nice smelling'.
Mum is always well kept and has a very nice room, again always clean.

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Review from M W (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad spent the last eight weeks of his life at Hendra Court Nursing Home, Par. During that time his complex needs were met admirably. He was treated with compassion and his dignity was respected. The nursing staff were wonderful and everyone was so welcoming when my sister and I visited, which we
did frequently. We were more than happy with all the care given to Dad in very difficult circumstances, and appreciate all the staff for everything they did to make his last days as comfortable as possible.

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Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Hendra Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.363 for Hendra Court is calculated as follows: ( (69 Excellents x 5) + (27 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 113 Ratings = 4.363

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Hendra Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Jane

Jane Eldridge

Job Title: Registered Manager

Joined: 2016

Jane has been the registered manager at Hendra Court for two and a half years, she is a qualified nurse with more than 40 years of experience in a number of specialities.


Choosing to specialise in the adult social care sector when she moved to Cornwall in 2002.


Jade

Jade Damerell

Job Title: Deputy Manager

Joined: 2019

Jade has worked at Hendra Court for 5 years, working her way up from Health Care Assistant to Senior Health Care Assistant, and then gained promotion to Deputy Manager.


Bryony

Bryony Miller

Job Title: Clinical Manager

Joined: 2015

Bryony Joined the nursing team at Hendra Court after qualifying as a Registered Mental Health Nurse, she has worked her way up, from the nurse team to clinical lead and now she is the clinical manager supporting the registered manager in the day-to-day running.


Melanie

Melanie Buckland

Job Title: Administrator

Joined: 2016

Mel has been the Administrator at Hendra Court last 8 years and is a wonderful asset to the running of the Home.


Danielle

Danielle Harris

Job Title: Kitchen Supervisor

Joined: 2018

Danielle runs and manages the kitchen at Hendra Court.


Jackie

Jackie Gough

Job Title: Health and Wellbeing Coordinator

Joined: 2012

Jackie is one of our Health and wellbeing coordinators.