Eshcol House Nursing Home

12 Clifton Terrace, Portscatho, Truro TR2 5HR
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9.8 97 Reviews
  • Eshcol House Nursing Home, Truro
Eshcol House Nursing Home is a wonderful place to live, located in one of the most beautiful parts of the Roseland Peninsula in Cornwall, an area of Outstanding Natural Beauty. The property is situated a very short distance from the beach, and the views from many of the rooms are truly exceptional, from the Portscatho beaches 'Tatums' and 'The Porth' across Gerrans Bay with the famous Gull Rock, Nare Head and Dodman Point in full view. The gardens are pretty with numerous places and opportunities to relax and enjoy the breath taking views.
The team are very pleased to have counted many former locals from the village amongst their residents and they feel a special bond with the community.

The very friendly and proficient management team and all the lovely staff have a wide range of expertise and knowledge, and everyone really enjoys working together to make every day special for the lovely residents.

Whilst being a homely environment, Eshcol House is well stocked with any necessary equipment to help residents who need more help to make the most of their day. The home also have their own accessible minibus for trips out to places of interest, alongside dedicated activities staff to ensure everyone has a variety of things to do, to encourage the lovely communal feel the home has developed over the years.

The local GP surgery is round a very short corner and the home has a named doctor who is their contact. On admission your relative will be transferred to this practice and will meet the doctor at the earliest opportunity for a review.

How can you make a decision based on descriptions like this and a stack of photos? Get in touch with the team to arrange to meet them and see what they're like.

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Care Provided by Eshcol House Nursing Home

  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Qumran Care
  • Person in charge
  • Amanda Clarke (Registered Manager)
  • Admission Criteria
    • We accept admissions from a variety of areas.
    • Ages 45+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Eshcol House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,750 – £1,750
    • Self-Funded Nursing Care £1,850 – £1,850
    • RESPITE Self-Funded Residential Care £1,750 – £1,750
    • RESPITE Self-Funded Nursing Care £1,850 – £1,850

  • The only additional charges are for the hairdresser, chiropodist, newspapers and anything else residents ask for in addition to the normal provision of the home. Escorts to appointments can be provided at cost where staffing allows. If travelling to an appointment in our vehicle there will also be a charge for the driver.
  • (these prices are only a guideline, please contact Eshcol House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors can visit at any time within reason.


  • Parking

  • Parking right outside, with additional parking in the Council car park just up the road.


Eshcol House Nursing Home Reviews (97)

Total of 97, showing 1-20
9.8

Eshcol House Nursing Home has a Review Score of 9.8 (9.837) out of 10, based on 54 reviews in the last 2 years. Over all time Eshcol House Nursing Home has 97 reviews.

Overall Experience

  • 87
  • 10
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Date Published

97
10
23
54
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Review from Mandy B (Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived at Eschol House I had a lovely greeting from the staff which put me at ease straight away, as I was very frightened and bewildered and from that day every member of staff has been absolutely brilliant and fantastic to me they cannot do enough to help me nothing is to much trouble they
go above and beyond and my health is improving and it's all down to the care, help and support I'm getting from these wonderful people. I also have a lovely room with everything I need in it and feel very happy here.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your lovely review. It is always very special when a resident is the writer of the review, and I am delighted that you feel so well supported. We all enjoy coming into your room to have a chat, and I look forward to you gaining enough strength to join us in the lounge and enjoy our beautiful sea view.


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Review from Andrew A (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last seven weeks of her life at Eshcol House - first on respite care, then as a permanent resident. Aged 96, her health was failing when she arrived at Eschol House but the level of care she received was excellent. The staff really care about the residents and could not have been
kinder to my mother.
I am sad that my mother was not able to be at Eshcol House in better health or for longer but I recommend this nursing home to others.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time to leave this very kind review. In your own words - The staff really care about the residents -yes, we do. If you have this then everything else falls into place. However, we are always striving to improve. There are some building improvements planned in the near future but caring is always our number one priority. Your mother was a class act and it was a pleasure to have known her.


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Review from L D (Friend of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my friend first came to Eshcol House the overall care has been excellent. All staff I have come into contact with have been both professional and friendly. Never an easy visit, but Eshcol staff make it as positive as possible.
I always leave feeling assured friend is well cared for.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind and thoughtful review. We do understand how hard it can be to see the change in people that have a place in our heart. We are all very fond of your friend, she spends a lot of time in our lounge as she likes to have people around and we all have all developed a real friendship with her. It is very easy to have genuine fondness for her, she's lovely.


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Review from F G (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in really well at Eshcol House Nursing Home. She particularly likes how friendly the staff are and she has already made a friend with one of the other residents. She has been enjoying jigsaws and scrabble.
She also appreciates having a balcony with the amazing view of Gerrans Bay
which she can enjoy on fine days.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. It's been great how easily your mum has slotted into life here. It's like she has been here for ages and her friendship with the other resident has been heartwarming.


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Review from James M (Friend of Resident) assisted by family/friend published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very impressed when we visit our good friend the home is always very clean and fresh and the staff are always very helpful and friendly.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. It is always a pleasure to welcome you here.


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Review from Annie C (Partner of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was transferred from a hospice almost 3 months ago and at that time he was very poorly, confused and immobile. The change in him since he has been receiving the amazing standards of care, and nursing professionalism, delivered to all of the Eshcol team is nothing short of miraculous. Alternative
pain medication was introduced which meant he regained his personality and humour, he regained a degree of mobility which nobody believed would be possible, and for him, me our family and friends, quality time and quality of life have returned. Every member of staff from senior management, nurses, H.C.A's, chefs, housekeeping and maintenance, are kind, helpful, knowledgeable, friendly and keep smiling whatever the task or challenges; (including sorting out hospital appointments and transport which is not always straightforward!) I enjoy visiting the home, and home is the right description because it feels like a family environment where I am always made welcome, and given immense help and support in navigating the care system.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your amazing review which I have read out to the team on shift today. Your kind and thoughtful words have moved us considerably and it helped remind us all why we do what we do. We don't have the fancy trimmings of a lot of the bigger corporate homes, we are a family-run independent but what we offer is a team of people working to the highest possible standard and this is borne out by your experience. Thank you again for putting it into such good words.


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Review from J R (Friend of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home has a wonderful view of the sea which is enjoyed from the road-side sitting room and some of the bedrooms. Lovely plants by the building too. Not all bedrooms have ensuite bathrooms, but if not the nearest bathroom is easily accessible, and a wash basin in the bedroom. All the staff I have
met are charming, attentive, caring, gentle and kind. Not much care parking for visitors at the front of the house.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you for your review and for your comments. The car park is something we are continually monitoring. Unfortunately, we do have a lot of elderly visitors and sometimes parking can be a trifle erratic. There is parking for 16 cars but that does depend on the layout on the day. I hope that on the day you visited it did not prove too problematic.


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Review from Gail M (Friend of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit quite regularly and we are always impressed by the cleaners and how friendly and helpful the staff are.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

We are so pleased to read your feedback and thank you for taking the time to do this.


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Review from D T (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Eshcol on her 94th birthday. She was met with a cake and the staff singing 'Happy Birthday.' Mum had settled in exceptionally well and this, I think, is due to the kindness of the staff. There is always someone around, the staff know Mum and when asked, update me immediately with how
she is getting on. She is well looked after and always looks clean and tidy and even more importantly happy.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time and trouble to leave this kind review. It was lovely to see the smile on your mum's face when she stood in our doorway, saw the cake and heard our warbling as she arrived. It must be quite overwhelming to be coming into a new place to live and I'd like to think that this greeting might have helped show her she would be amongst friends. As she is down in the lounge every day and I sit in full view of the lounge we've interacted quite a lot and she does seem to have settled in remarkably well.


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Review from J H (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Eschol several months ago and from the start, the staff have welcomed and cared for him extremely well. Friendly and professional they have helped him to mobilise with good humour and dignity towards his needs. It was a tricky move for dad to leave his own home but the support we have
all received from the wonderful people at Eschol House has been excellent. It is good to know he is safe and looked after and always a pleasure to visit the home. Dad has a lovely sea view from his room and there are some lovely nearby places to take him out to.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time and trouble to leave this review which I have just read out to the team. You said some lovely things and reviews like this are always useful for us as we can then take time out to work on the areas that were less than the five-star service we try and offer.


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Review from A G (Sister-in-law of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Eshol House is very friendly. Easy going care home. The staff are so happy and pleased to help in any way possible.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

We're always grateful when people take the time and trouble to leave us a review so thank you very much.


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Review from R S (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Eschol for 9 months. We cannot praise them enough. He has been so happy and tended the staff are amazing. They have spent so much time with him and showed nothing but respect and dignity. He built up a lot of trust with them which for my dad is not easy. The food is fantastic, friendly
chefs with varied options. I cannot praise you all enough and would recommend it to anyone. Thank you.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you for taking the time to leave such a lovely review. It was a pleasure to get to know your dad and to see you all come in so regularly. It's a shame for us he moved to be nearer to you all but it is so much better for the family to have him closer. I'll miss our chats and please remember us to your mum and dad. Your dad is one special man.


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Review from R G (Brother of Resident) assisted by family/friend published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a small but friendly care home that cares greatly for the residents. There is nothing they cannot do to help residents acclimatise to their new surroundings.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. I've read them out to the team and reviews like this really do make us feel good about the care we offer. If ever you find yourself in the deep recesses of the Roseland Peninsula it would be our pleasure to welcome you back here for refreshments and a catch up.


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Review from L M (Granddaughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent friendly welcome. All needs are met and exceeded. Great friendly home. The staff are very knowledgeable and approachable.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for taking the time and trouble to leave this review for us. I will pass your kind words on to the staff who always work hard to provide great care, a clean building, beautiful food and an overall lovely caring atmosphere.


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Review from J L (Granddaughter of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and very caring, they answer any concerns. Lovely clean establishment, great meals and any special requests met.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. The care and wellbeing of our residents is at the heart of all we try to do and it's always a bonus when families can see and comment on the standards we try and promote.


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Review from D M (Son of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and staff are very friendly, helpful and professional. The room is ideal for Mum, with wonderful sea views. There are plenty of activities and a lovely garden. We are very pleased with Mum's care.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your lovely review and we are delighted with how well your mum has become one of the Eshcol family. At times she is more like a volunteer with her dancing, her piano playing, and leading us all in a singsong. She is a joy to be around and sooner or later we will persuade you to listen to our duet with Danny Boy, you can't avoid it forever!


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Review from L C (Relative of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have rung Eshcol House on 2 or 3 occasions before we came down on Monday and the staff have been so lovely and helpful. They obviously really care about our relative and know when she is feeling up to speaking, so when we came down on Monday it was obviously not a good time. She was tired and had
already had a visitor. We came again on Tuesday to give some family photos and a letter and the carer suggested we look in to see if she was up to seeing us. She was, and seemed really pleased to see us so I can't thank the staff enough. They had even researched her relative's husband who she misses, so they could talk to her about him. Wonderful people and place.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind words. It was so lovely to meet you on that Tuesday morning and I'm glad that the visit went ahead so well. When your relative first mentioned her husband to me when I met her in the hospital he sounded so fascinating that I was sure there would be info online about him. Once your relative became a resident I asked her permission to research further and print it out and I'm pleased that what she read made her so happy. We do hope to welcome you back one day.


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Review from Martin J (Son of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing that strikes you when walking into Eschol Nursing Home is what a lovely atmosphere there is. The staff are, without exception friendly and cheerful. The residents are well cared for, and there appears always to be plenty of staff around and busy. There is a pleasant lounge where residents
are encouraged to partake in the plentiful activities that are on offer. Also available are activities for room-bound residents. The food is fantastic and well presented; great choices, and as many ingredients as possible locally sourced. The home is very clean and tidy too. To summarise I would like to say how happy I am to have my father staying here. When you see the whole package in operation it makes you realise that it is very good value for money. He is continually well cared for with kindness, respect and dignity. It is a joy to visit him in Eshcol, where visitors as well as residents are made to feel exceptionally welcome.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for this glowing review. I just read it out to the team and it acted like a tonic. The team here are always trying their best to do their best and sometimes words like this just give us that boost. It's lovely going in to see your dad, and getting that smile on his face when he spots a sailing boat going by.


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Review from K M (Daughter-in-law of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. My mother-in-law was welcomed in after a fall at home. Her care was fantastic - regular Doctor visits during her recovery. Detailed updates to the family. Above all a real sense that she was welcome and her care (mental and physical) was paramount. She has a beautiful view from
her room and frequent visits from staff and family. At present she is bedbound. She always seems cheerful and has no end of praise for the staff.

Reply from Julie Kahn, Clinical Assessor at Eshcol House Nursing Home

Thank you so much for your very kind review. I will share it with the team who will be delighted that you find the care to be fantastic. We place great emphasis on a warm and homely environment and your mother-in-law always seems to be very content.


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Review from Rob A (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Eshcol House for several months, and she seems happy and comfortable there. The building is a little shabby, but apart from that it's a very good care home. The important things are there - the people are kind and take time to chat with everyone. The balance between encouraging
social engagement and letting people be seems about right. The only criticism I would make is that the service alarm often seems to be on for some time. Overall it has a very good feel to the place. My mum grew up in Cornwall, so having a view of the sea means a lot to her.

Reply from Amanda Clarke, Registered Manager at Eshcol House Nursing Home

Thank you so much for taking the time to submit a review. We have a continuous service improvement plan in place - both for the building and the delivery of person-centred care - and are committed to delivering a quality service. I am currently auditing call bell answering times and would be happy to share my findings when complete.


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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Eshcol House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Eshcol House Nursing Home is calculated as follows: ( (520 Excellents x 5) + (88 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 614 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eshcol House Nursing Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Eshcol House Nursing Home

What types of Care is Eshcol House Nursing Home registered for?

Older Person Care, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eshcol House Nursing Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Eshcol House Nursing Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Eshcol House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eshcol House Nursing Home to the centre of Truro?

6.7 mile(s) as the crow flies, distance by road may be significantly further.