Review from Hannah W (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience

We could not fault the staff at Fairholme. Mum was always well dressed, clean and her hair done, which was important to her. They made sure she felt at home and valued as one of the Fairholme family. When we realised mum was nearing the end of her life, the home kept us informed every step of the way.

their care and compassion, not only for mum but for all of us as a family, was very much appreciated. We can only say thank you and would have no qualms recommending Fairholme to anyone else seeking a home for themselves or loved ones.

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Review from P C (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience

My dad was at Fairholme Nursing Home for three months. We found the staff very friendly and caring. They are all extremely professional and well trained.
I would not hesitate to recommend Fairholme Nursing Home we had a lovely room with its own bathroom and was always clean and had all the aids dad

needed. Dad felt very at home there.
The home was very well run and very efficient.

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Review from Diane F (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience

It gave excellent service in the last few days of my dad's life and nothing was too much trouble which made my life a lot easier.

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Review from Susan D (Daughter of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience

Mum aged 88 years with vascular dementia moved to Fairholme Nursing Home after being in hospital I can honestly say as soon as we entered the home it was such a welcome they couldn't have looked after her any better so kind and caring. Unfortunately mum passed away 2 months after being there but the

support we had was excellent. Whenever we went she was clean, food was excellent and presented well. Even down to the cleaners who were so good and helpful.

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Review from Y P (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience

Each has their own bedroom. Everywhere is clean and hoovered every day.
As below everything was excellent and my opinion was like walking into your own home. All the staff was welcoming. Facilities for tea/coffee etc you were able to help yourself. Whatever patient you speak to have said they love

being in the home. They have an entertainments person who arranges visits from people that play organs/singing and many others to help the patients. Meals can be provided for visitors at a small charge. All laundry is taken care off.

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Review from Louise H (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience

Dad was cared for over 2 years at Fairholme and we can only praise the home for looking after him until his death. Obviously, the care given is not the same as at home with family, but the fact Dad was moved to a home meant we needed more nursing care for him. I really feel communication between all

concerned is key to the best care being given.

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Review from Jolin F (Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience

Staff do a very good job and the office, do a good job as well.

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Review from Stella B (Respite Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience

I have been a patient for respite care since August 2017.

Everyone has been very kind and helpful in every way to me.I have had a lovely room and lovely treat. Ben linen and rooms cleaned every day. The food is so tasty and yo have a choice. Friendly company if you would like it, everyone joins together

in the lounge of your choice. Daily papers delivered each morning.

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Review from Ebony R (Great-granddaughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience

Fairholme took my great-grandad in after being discharged from hospital and he looked amazing. The care they provided him with was outstanding.

The amount of time and care they put in was indescribable. One member of staff was in the room talking to him for 45minutes, although papa was unable to

respond. Fairholme even know, still continues to keep in touch with lots of support from all staff.

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Review from Jean W (Daughter of Resident) published on 7 November 2017
Submitted via Website • Report

Overall Experience

Extremely caring community, with all the staff being very friendly and helpful. We all became part of the Fairholme Family.

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Review from Jonothan R (Friend of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience

My friend has been lovingly and very well cared for in this home for the past few years.
My friend died at the home with very good, careful support. All the staff are caring, efficient and helpful.

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Review from Ken V (Husband of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience

My wife was only in Fairholme for five days.
I found the care and support excellent.

Reply from L Fry, Administrator at Fairholme Nursing Home

Thank you for your positive feedback.

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Review from Peter R (Son of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience

This is on behalf of my family.
My father was a resident of Fairholme for around 7 years.
He passed away on 24.07.17.
I can honestly say that my experience of the care at Fairholme is of the utmost kindness. They are happy to help and are always available to talk when you have the need to speak with

them.
The care they gave my father was the best he could have got and for this, they deserve a medal.

Reply from L Fry, Administrator at Fairholme Nursing Home

Thank you for your kind words, we appreciate all the feedback.

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Review from Linda O (Daughter of Resident) published on 20 June 2017
Submitted via Website • Report

Overall Experience

When full-time nursing care for my mum became inevitable, making the right choice was a daunting prospect. From our initial visit, first impressions of Fairholme as a well-run, clean and homely residence have, over 20 months, been realised in the delivery of high-quality nursing care and a genuine interest

in the welfare of its residents.
Even when under the greatest pressure, staff members were always sensitive to mum’s needs, went out their way to make a difference and add that much-needed human touch in every task. From the kitchen and cleaning staff to the healthcare workers, nurses and managers, we remain eternally grateful to every member of the Fairholme team who looked after my mum as one of their own and continue to make this care home into the caring community it is – thank you.

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Review from Sue H (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience

We (my brother and I) were extremely satisfied with the level of care our father received during his 6 month period at Fairholme Nursing Home. All staff were extremely kind, friendly and thoughtful towards our dad. They were all thoroughly professional in all levels of care and worked well as a team

to put his needs foremost in their nursing and care. As his health declined he was offered options discussed by his GP along with the nursing staff. These wishes were met and we were kept informed of every change and variation in his condition. We were all shown the greatest level of sympathy, understanding and consideration. We are comforted to know that our father could not have been in a better care home to end his days with such loving and attentive people around him. Thanks to all concerned.

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Review from Jenny H (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience

My parents had a double room, which they shared. It was a pleasant room, with an ensuite bathroom. As a retired professional in the nursing field, I was very happy and impressed with the care given to my parents. Unfortunately, they did not settle, and I was obliged to take them back to their bungalow,

with live in care. But in the intervening period, while they were in Fairholme, the staff did their level best to address any issues that arose.
Everyone, from the domestic staff to senior nurses were very helpful and supportive to my parents, my husband and myself. I have no hesitation in recommending Fairholme.

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Review from Jacqueline F (Daughter of Resident) published on 10 February 2017
Submitted via Postal Card • Report

Overall Experience

My Mum moved to this nursing home in November 2016, bed and chair bound and unable to walk after contracting 'Lewy Body Dementia'. Previous to this she was a very active and fit person. This has hit us hard as a family, but 'all' the staff have been fantastic. She is checked regularly, fed well and

her personal hygiene is treated with care and dignity. I am informed by phone immediately if she is unwell and am updated daily on her wellbeing. Nothing is too much trouble and any requests are dealt with quickly and with a smiling face. I wouldn't hesitate to recommend Fairholme to family and friends.

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Review from Malcolm R (Son of Resident) published on 10 January 2017
Submitted via Website • Report

Overall Experience

My mother was 93 and diagnosed with cancer of the oesophagus and we were struggling at home as she deteriorated as there was no care in the community available. When we approached Fairholme, they were excellent and worked with us to get her into the home ASAP. Unfortunately, mum was only in the home

for a week when she passed away.
I feel that her end of life was made better by the attention she was given by all the staff, I can’t thank them enough.

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Review from Marlene V (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience

My mum was transferred from the hospital to Fairholme Nursing Home about 2 years ago. At that time we were told that mum would be lucky to survive 6 months. However, mum settled in very well and celebrated her 99th birthday at the home. We as a family are convinced that mum survived for 2 years because

of the care and support that she received at the home. Nothing was too much trouble. The staff were brilliant. Mum passed away on 31st August 2016. I have no hesitation in recommending this home to you.

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Review from Doreen B (Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience

I was admitted to Fairholme in January. I must admit I was a bit apprehensive, but on arriving was met by 2 staff and felt at home straight away. I was put in the lounge with 5 other ladies and welcomed by them. I had my own room (with teddy on bed) I was treated very well by all the staff (carers).

These carers all deserve a medal. They were fantastic, so caring and patient. I was allowed to go to bed when I liked and cared by in the same way by night staff. There was never any pressure put on you by anyone. The food was excellent, all home cooked and a variety. I was there 9 weeks and when I left staff came and waved me off and were crying (some even came in although off duty). Marvellous.

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Fairholme Nursing Home

Care Provided by Fairholme Nursing Home

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Funding & Fees Guide for Fairholme Nursing Home

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