Trevaylor Manor Care Home

Newmill Road, Gulval, Penzance TR20 8UR

9.0 28 Reviews

Funding & Fees Guide for Trevaylor Manor Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,700
Self-Funded Residential Dementia Care from £1,700
Self-Funded Nursing Care from £1,700
Self-Funded Nursing Dementia Care from £1,700
RESPITE Self-Funded Residential Care from £1,700
RESPITE Self-Funded Residential Dementia Care from £1,700
RESPITE Self-Funded Nursing Care from £1,700
RESPITE Self-Funded Nursing Dementia Care from £1,700

Services/Items excluded from Fees

The Fees stated in the Admission Form exclude the following services/items:

•   Hairdressing*
•   Chiropody*
•   Taxis and personal transport
•   Laundering of clothing requiring dry cleaning or hand washing
•   Personal newspapers and periodicals
•   Dental treatment*
•   Optical requirements*
•   Toiletries, including razors, and cosmetics
•   Pharmacy
•   Physiotherapy
•   Staff escorts
•   Alcohol for personal use
•   Clothing (including shoes, slippers, nightwear, and underwear) or outings for clothes shopping;
•   Private health services;
•   Any item purchased which should otherwise be provided free, or subsidised by the NHS, including, but not limited to, incontinence pads, spectacles, hearing aids and prostheses;
•   Maintenance of personal effects;
•   Luxury items;
• Private telephone in the Resident’s room;
•   Holidays and outings involving transport;
•   Meals with family;
•   Occasional shopping (such as Christmas and birthdays) and postage;
•   Special social events such as private parties and shows; and
•   Any other service not stated in the provisions listed above as included in the Fees.

*External services

(these prices are only a guideline, please contact Trevaylor Manor Care Home to find out the exact price for your requirements)

Facilities

Gardens

Lift

Minibus or other transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Desmond M (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience

The staff always appear to be attentive and polite.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you for taking the time to complete a review.

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Review from Ken J (Husband of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience

The care, support and attention at Trevaylor Manor is first class. The staff are courteous and always willing to advise and assist at any time even at the height of the pandemic there was no failure in the duty of care. I have every confidence in Trevaylor Manor's ability to offer a service of high

quality.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you so much for taking the time to share your review, your comments and positive feedback will be shared with the team at Trevaylor Manor.

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Review from Paul B (Husband of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience

My wife has been in residence at Trevaylor Manor care home since January 2019 and is in the care of the wonderful staff on the dementia unit. Not one person can be named, in particular, to me as they are all wonderful. Including all the nursing staff, care assistants and every other member of staff.

To include the cleaners, catering and laundry staff. (I wish I could name all of them). Where my wife is concerned, who has regular one-to-one agency staff, they are all incredibly wonderful as well. I am so lucky that my wife is cared for with so much compassion. When I started looking for care for my wife, I looked at nine care homes and this was the only one where I felt my wife would be well cared for and the staff took the time to explain and to reassure me. It's incredibly hard to let go after 57 years together and 51 years of a fantastic marriage. Even my doctor recommended Trevaylor Manor, so I knew it would be good and see to her needs. Thank you to you all.

Reply from Leah Marsh, Managing Director at Trevaylor Manor Care Home

Thank you so much for taking the time to give such a lovely review. Please be assured that your comments will be shared with the team at Trevaylor Manor.

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Review from John T (Son of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience

My mother spent the last three years of her life in the Coach House of Trevaylor, which provides expert care for patients with dementia. The professional care and compassion of the staff made all the difference to my mother who settled happily in the home. She liked the food, her bedroom, the garden

and frequently said how well the staff cared for her. This home made a huge positive difference to her life after two previous homes which could not and did not look after her. The previous homes stated they had specialist care for dementia - they didn't and my Mother became increasingly upset and distressed. After short periods of time in each home, they both told us they could not cope.
Visiting my Mother at Trevaylor, it became clear that the Coach House staff go much further than their required duties and take a special care and interest in their patients. To these staff, I thank them and I will never forget the difference they made.

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Review from Cathy T (Daughter of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience

Our mum's worst nightmare was to be put away in a home. Sadly when she got dementia this was a reality. After some awful other homes which simply couldn't cope with a fit and active elderly patient who liked being outdoors, we found Trevaylor. She was given a lovely ensuite room in the coach house which

had a safe enclosed garden which everyone could enjoy. The team of people were so kind, caring, and funny despite having to deal with some difficult issues and long shifts. Nothing was too much for them. We were allowed to visit whenever we liked and it was always the same peaceful environment. Our mum was never upset at going back in after days out which speaks words. The care and kindness allowed me to have several years of taking Mum out on outings to the sea and gardens which is a luxury most don't have. Even in her last days, her care was exemplary and people were so kind to me too at this difficult time.
Thank you so much to all the brilliant staff.

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Review from Yukari W (Friend of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience

I visit my old neighbour every now and then and the atmosphere is very warm and happy. I feel that each staff has the same wavelength as I am just to make the resident reassured and happy. Thank you for the beautiful space.

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Review from G G (Husband of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

In the two years, my wife has been in residence, I have never seen any resident mistreated in any way. No matter how fractious they may be on occasion.

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Review from Jane R (Niece of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience

I appreciate the opportunity to write this review. I always try and thank the staff for looking after my aunt, she is very happy which means a lot to the family. We were going out today but it was too cold. The staff offered me to lunch with my aunt, it was perfectly cooked and presented. Nothing is

too much trouble. The atmosphere is homely and welcoming. The staff are always helpful and friendly.

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Trevaylor Manor Care Home

Care Provided by Trevaylor Manor Care Home

Good to Know

Funding & Fees Guide for Trevaylor Manor Care Home

Facilities