What types of Care is Ashdowne Care Centre registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashdowne Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashdowne Care Centre have?

There are 54 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ashdowne Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashdowne Care Centre to the centre of Tiverton?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Ashdowne Care Centre care home, Orkney Mews, Pinnex Moor Road, Tiverton, Devon EX16 6SJ

Ashdowne Care Centre

Orkney Mews, Pinnex Moor Road, Tiverton EX16 6SJ

9.8 22 Reviews

Funding & Fees Guide for Ashdowne Care Centre

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £800 – £1,200
Self-Funded Residential Dementia Care £850 – £1,250
Self-Funded Nursing Care £850 – £1,300
Self-Funded Nursing Dementia Care £900 – £1,350
RESPITE Self-Funded Residential Care £900 – £1,300
RESPITE Self-Funded Residential Dementia Care £950 – £1,350
RESPITE Self-Funded Nursing Care £1,000 – £1,400
RESPITE Self-Funded Nursing Dementia Care £1,050 – £1,450

The fees above are subject to assessment and room facilities and size.

(these prices are only a guideline, please contact Ashdowne Care Centre to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Alan B (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience

I felt compelled to write this review for the exceptional care provided to my mother during her stay at Pinnex House/Ashdown Nursing Home.
The high level of professionalism and dedication I witnessed from every member of staff. From the nurses and care assistants to the kitchen staff and housekeeping,

everyone demonstrated a genuine care and respect for the residents, while maintaining a friendly and supportive atmosphere.
This compassionate approach was evident not only in the excellent care provided to my mother but also in the way staff interacted with other residents and their families. The respect and dignity afforded to all was truly commendable. I believe this positive and supportive environment significantly contributed to my mother's well-being during her stay.
Thank you again for the outstanding care provided to my mother and all the residents of Pinnex Moor House Nursing Home.

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Review from Janet B (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience

My mother underwent an operation and following a month-long stay in hospital needed further rehabilitation care before eventually returning home. She and my father have been married for 75 years and she found it extremely difficult to be parted. The staff were very welcoming to my father who spent hours

with her every day. From the moment we were offered a place at Ashdowne Care Centre we were reassured. The manageress came into the hospital to meet with the family and discuss the care needed and to chat with Mum to make sure this would be a good fit. My sister and I then met with the nursing manager. Her comment of "this is the home of the residents and I feel it a privilege to work here " really summed up the whole philosophy of the home. Each and every member of staff we encountered from there on has been, kind, caring, efficient and above all "smiley". Mum has been in for 5 weeks and is well enough to now return home. A heartfelt thank you to all!

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Review from Maria H (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience

We arrived at Ashdowne Care Centre understanding we had a short time left with Dad. It has been about just looking after Dad and caring for his needs ie his catheter and swabs for his mouth as he's not been able to drink or eat. The staff are amazing, they come every hour to tend to Dad. He is made

as comfortable as possible, the level of care is exceptional actually not only for him but for my mum, they have truly been the very best they could be for them both. I'm so grateful. They turn Dad every hour and they have had a lovely clean room with every facility necessary. I would not hesitate to have Mum here or recommend to others. We as a family are so very grateful to everyone, the staff are amazing.

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Review from Sheelagh B (Friend of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience

All staff encountered were very helpful and pleasant. The care seemed excellent. Nothing was too much trouble. The lady I visited was very contented and comfortable.

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Review from Mark H (Son of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience

The care Dad received in his final days was exceptional. A sad emotional experience was eased with such a wonderful high standard of care and kindness as well as empathy for the family. On behalf of our family a big thank you to Ashdowne Care Centre.

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Review from B T (Wife of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience

The care staff at Ashdowne treated my husband with dignity and compassion. They always kept me informed of any changes in his condition and supported me through a very difficult time. Because of his dementia, he wasn't always the easiest resident to cope with but they made a great effort to meet his

needs. Thank you.

Reply from Nic Ciobanu, Registered Manager at Ashdowne Care Centre

Thank you for your kind words. We are very grateful to you and your family.

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Review from Richard W (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience

The home is good. The nursing staff was excellent and care was always very good. There were activities and events throughout her stay. The room was perfectly adequate for my mother with advanced Alzheimer's but it could do with redecorating and some more thought on furniture. Mum actually improved slightly

over the period of 2 years before her illness finally got her. Recommended. Admin was efficient and staff lovely.

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Review from G O (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience

At first, we were nervous about our dad being admitted to a care home after breaking his hip and a short stay in hospital. Quickly, our minds were put at ease, and he settled in instantly. The carers and senior staff were so caring and considerate, looking after him to a high standard as well as making

us feel welcome whenever we visited.
Thank you!

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Review from A M (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience

My mum was very happy and settled at this care home. The staff were both attentive and professional in caring for her. She liked being there which is something I didn't think would ever happen. From the senior nursing staff, right through to the carers, cleaners, cooks and laundry staff - all were caring

and well-trained. It was lovely that I could take my dog in to visit her, which she loved. They had a variety of activities that Mum could choose to join in, which she did.
Visiting was easy and they never made me feel in the way. I got to know some of the staff and it was lovely to see the same people working there week after week.
My mum had complex care needs which they managed extremely well and kept me informed. Mum's appetite came back and she was chatting and laughing - even on days when her ill health was causing her pain. The staff there have created a sense of community which was wonderful. I cannot recommend them highly enough.

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Review from Sally B (Sister of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience

The manager made my sister laugh on her arrival at Pinnex, something she had not done for a long time. Wonderful, I could have wept. We have and are so happy and relieved our beautiful sister is so well cared for and loved by all the staff. They are like family and always look after us too.
We also

think the re-decorations being done around the house are fabulous - I regularly show my friends pictures. We have also been able to decorate our sister's room to personalise it for her! We love this care home and the staff, especially the manager.

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Review from Yvonne W (Daughter of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience

The care home is excellent in terms of the personal interest and compassion they show. Nothing is too much trouble for them, and they treat my mother with real respect and dignity. Thank you!

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Review from M F (Respite Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience

Cheerful, hardworking and dedicated staff. The home was very well managed with plenty of help and advice available. Nothing was too much trouble.

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Review from G T (Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience

Very nice home, very clean. The staff are really friendly and helpful. All in all, I would recommend this home to anyone.

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Review from L R (Resident) assisted by family/friend published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience

Friendly, good food and activities. Could offer more shower, hair wash or even a bath.

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Review from G T (Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience

Very well run and staff are lovely.

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Review from Erica C (Wife of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience

The staff are always very friendly and helpful when I visit my husband.

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Review from Corinne P (Friend of Resident) published on 27 August 2022
Submitted via Website • Report

Overall Experience

I found the care centre very welcoming, clean and professional. Staff are friendly and helpful. I was visiting a relative and the staff go above and beyond for her. Nothing is ever too much trouble. Management is very knowledgeable, helpful and reassuring.

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Review from Piers G (Son of Resident) published on 24 July 2022
Submitted via Postal Card • Report

Overall Experience

Very caring and understanding care across the board.

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Review from Valerie E (Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience

I was dreading coming in but I am so pleased I did. I absolutely love it here. The staff goes out of their way to be so helpful to do things for you. They are all so good and are willing to listen to you any time of day or night. The Manager is so good with staff and patients alike.

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Review from Doreen M (Respite Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience

On the whole, caring staff. One or two need renewal e.g 1.5 - 2 hours for painkillers, otherwise helpful and not annoyed at bell pulling. Senior staff should not give a full report and other ideas in full hearing of clients - but I think they enjoy it. I personally don't think this is training for junior

staff. The manager has too much to do and should be helped more.

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Meet the Team (3)

Mircea Nicolae Ciobanu

Job Title: Registered Manager

Joined: 2019

Nic Ciobanu is an exceptional Care Home Manager at Ashdowne Care Centre, who possesses a genuine passion for providing outstanding care and creating the best possible environment for residents. With a strong commitment to excellence, Nic is dedicated to upholding the highest standards while adhering to the regulations set by the Care Quality Commission (CQC).

In their role as Care Home Manager, Nic assumes various responsibilities, including overseeing the daily operations of the facility and ensuring that residents receive exceptional care and support. They excel in administrative work, efficiently managing the necessary paperwork and documentation to maintain compliance with regulatory requirements. Nic's meticulous attention to detail and thorough understanding of regulations contribute to the smooth and efficient functioning of the care home.

Managing the financial and human resources of the care home is another crucial aspect of Nic's role. They demonstrate exceptional skill in preparing budgets, effectively allocating resources, and ensuring that the facility operates within financial parameters. Additionally, Nic takes great pride in managing the recruitment process, carefully selecting and nurturing a dedicated team of professionals who share their passion for providing compassionate care. They prioritize the career development and well-being of their staff, recognizing their importance as a valuable resource.

Nic's leadership qualities shine through their strategic thinking, organizational skills, and ability to inspire and motivate their team. By fostering a supportive and collaborative work environment, they empower their staff to deliver the best possible care to residents. Nic understands the significance of effective communication and creates an atmosphere where open dialogue and feedback are encouraged.

Furthermore, Nic's experience spans various healthcare settings, including nursing homes, supported housing facilities, and hospices. Their diverse background and interests contribute to their versatility and adaptability in managing different care environments. Regardless of the setting, Nic consistently demonstrates a commitment to providing personalized care that meets the unique needs of each resident.

Above all, Nic Ciobanu's unwavering dedication to the well-being of residents and their families sets them apart as an outstanding Care Home Manager. Through their leadership, strategic thinking, and organizational skills, they create an environment where residents receive the highest quality of care. By valuing and supporting their team, Nic fosters a culture of excellence and compassion, ensuring that Ashdowne Care Centre remains a place where residents can thrive and receive exceptional care.

Louise Pearce

Job Title: Unit Lead-Pinnex Unit

Joined: 2014

Louise Pearce, the Unit Lead at Ashdowne Care Centre, is a highly accomplished and experienced healthcare professional who excels in various clinical areas, including orthopaedics, general nursing, and most notably, dementia care. With an extensive background in these specialized fields, Louise has consistently demonstrated exceptional leadership skills since assuming her role in 2014.

Louise's expertise as a clinician is marked by her deep knowledge and practical experience in orthopaedics. She has successfully managed complex cases, providing comprehensive care to individuals with orthopaedic conditions, ensuring their comfort and promoting their recovery. Her proficiency in this area has contributed to the overall quality of care provided at Ashdowne Care Centre.

Furthermore, Louise's general nursing experience has equipped her with a well-rounded skill set. She has gained valuable insights into various healthcare disciplines, enabling her to understand and address the diverse needs of patients within her unit. Her broad knowledge base enhances her ability to provide holistic care to residents, considering both their medical and emotional well-being.

However, Louise's greatest strength lies in her expertise in dementia care. She possesses a profound understanding of the unique challenges faced by individuals with dementia and their families. Her extensive experience in this area has allowed her to develop a specialized approach to care, one that focuses on maintaining dignity, fostering a supportive environment, and maximizing the quality of life for those with cognitive impairments.

Since assuming her leadership role in 2014, Louise has consistently exhibited outstanding leadership qualities. Her visionary mindset and ability to inspire and motivate her team have resulted in a positive and harmonious work environment. She fosters a culture of continuous learning and professional development among her staff, ensuring that they stay updated with the latest advancements and best practices in dementia care.

Louise's commitment to person-centred care is unwavering. She advocates for tailored care plans that prioritize the individual needs and preferences of each resident. Through open and compassionate communication, she establishes strong connections with residents and their families, creating a sense of trust and collaboration.

Under Louise's guidance, Ashdowne Care Centre has flourished as a beacon of excellence in dementia care. Her leadership has significantly contributed to the facility's reputation as a centre of compassion and expertise. With her wealth of experience, outstanding clinical skills, and remarkable leadership abilities, Louise Pearce continues to positively impact the lives of residents and their families, ensuring they receive the highest standard of care at Ashdowne Care Centre.

Helen Grigg

Job Title: Unit Lead Ashdowne

Joined: 2019

Helen Grig is an accomplished healthcare professional serving as the Unit Lead in the Ashdowne Unit at Ashdowne Care Centre. With a wealth of experience as a registered nurse and an impressive educational background, Helen brings a high level of expertise and dedication to her role.

As an experienced registered nurse, Helen has honed her clinical skills and knowledge through years of hands-on patient care. Her background in nursing equips her with a deep understanding of medical practices, healthcare protocols, and the delivery of personalized patient-centred care. Helen's extensive experience allows her to navigate complex medical situations with confidence and provide exceptional care to residents within her unit.

In addition to her nursing qualifications, Helen has also completed her QCF Level 5 in Health and Social Care. This achievement highlights her commitment to professional development and her desire to enhance her skills beyond clinical nursing. The QCF Level 5 qualification equips Helen with a comprehensive understanding of the social aspects of healthcare and further enhances her ability to address the diverse needs of residents within the Ashdowne Unit.

As the Unit Lead, Helen assumes a leadership role where her experience and qualifications shine. She oversees the daily operations of the unit, ensuring that residents receive high-quality care and support. Helen's expertise in both healthcare and social care allows her to adopt a holistic approach to care, recognizing the importance of addressing the physical, emotional, and social well-being of residents under her charge.

Helen's leadership style is marked by her strong organizational skills, attention to detail, and compassionate nature. She effectively communicates with her team, fostering a collaborative and supportive environment. Helen recognizes the value of her staff and empowers them to excel in their roles, fostering a cohesive and dedicated team focused on providing exceptional care.

With her extensive nursing experience and completion of the QCF Level 5 in Health and Social Care, Helen Grig brings a unique blend of clinical expertise and a comprehensive understanding of the social aspects of healthcare to her role as the Unit Lead in the Ashdowne Unit. Her commitment to continuous professional development and her passion for providing person-centred care contribute to the exceptional care and supportive environment offered at Ashdowne Care Centre. Under Helen's leadership, the Ashdowne Unit thrives as a place where residents receive top-quality care and enjoy an improved quality of life.

Ashdowne Care Centre

Care Provided by Ashdowne Care Centre

Good to Know

Funding & Fees Guide for Ashdowne Care Centre

Facilities

Ashdowne Care Centre Reviews (22)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Requires improvement

Bed Vacancies

Awards / Recognitions (0)