Fees include:-
24hr Nursing service
All personal care
Accommodation
Fabulous food and drinks including a glass of wine or tipple of choice!
Full activities schedule, including trips out, music classes, crafting, church services.
Laundry
Extras Hairdressing, Chiropody, Specialist nail painting
Flexible to visiting times
Outside the home
Bay Court Residential & Nursing Home has a Review Score of 9.4 (9.431) out of 10, based on 6 reviews in the last 2 years. Over all time Bay Court Residential & Nursing Home has 70 reviews.
Review from B H (Resident) published on 3 May 2022
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Overall Experience
5.0 out of 5
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Review from B A (Resident) published on 27 April 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Review from David H (Partner of Resident) published on 27 April 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Review from J L (Son of Resident) published on 4 April 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Review from G H (Sister of Resident) published on 24 March 2022
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Overall Experience
5.0 out of 5
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Review from A P (Daughter of Resident) published on 1 June 2021
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Overall Experience
4.0 out of 5
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Review from V M (Daughter of Resident) published on 26 May 2021
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Overall Experience
5.0 out of 5
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Care / Support
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Review from D H (Son of Resident) published on 14 May 2021
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Overall Experience
5.0 out of 5
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Review from B H (Daughter-in-law of Resident) published on 13 May 2021
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Overall Experience
4.0 out of 5
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Care / Support
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Review from E K (Wife of Resident) published on 10 May 2021
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Overall Experience
5.0 out of 5
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Review from A T (Wife of Resident) published on 5 May 2021
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Overall Experience
4.0 out of 5
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Review from A T (Power of Attorney of Resident) published on 2 May 2021
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Overall Experience
4.0 out of 5
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Review from S L (Resident) published on 28 April 2021
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Overall Experience
4.0 out of 5
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Review from R P (Respite Resident) published on 28 April 2021
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Overall Experience
4.0 out of 5
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Review from J E (Resident) published on 28 April 2021
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Overall Experience
4.0 out of 5
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Review from E W (Resident) published on 27 April 2021
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Overall Experience
4.0 out of 5
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Review from G M (Respite Resident) published on 27 April 2021
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4.0 out of 5
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Review from M B (Resident) published on 27 April 2021
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Overall Experience
3.0 out of 5
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Review from J P (Resident) published on 27 April 2021
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Overall Experience
5.0 out of 5
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Care / Support
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Review from S G (Niece of Resident) published on 27 April 2021
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Overall Experience
5.0 out of 5
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The Review Score of 9.4 (9.431) out of 10 for Bay Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Bay Court Residential & Nursing Home is calculated as follows: ( (55 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 65 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Bay Court Residential & Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Feb 2019
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Job Title: Clincial Manager
Joined: 2018
Tracey has worked in Nursing homes for 30 years, she has been a Registered Nurse for 16 years and has worked for Bay Court for 5 years. She has worked in Nursing homes Learning Disability and at RD&E Hospital since qualifying.
Tracey has been the clinical lead, deputy and is now the Clinical Manager.
Tracey has a strong nursing team working with her and they have been keen to implement many strategies for Bay Court and the care of the residents. Since Tracey has been the manager Bay Court has become a training centre as well as being nominated for a national care awareness for training and development at Care UK 2023.
Tracey has been instrumental in bringing student nurses on placement from UWE and The University of Exeter. She regularly speaks at The University of Exeter regarding careers in health and social care.
Tracey lives locally with her teenage family. She enjoys running has a huge love of the sea and walking her dog Daisy.
Job Title: Non-Clinical Manager
Joined: 2013
Vicky has worked at Bay Court Nursing Home for 11.5 years. She started in the kitchen and domestic and then worked in care for many years. She has been Head of Care, Deputy and now Non-Clinical Manager.
Vicky has her NVQ Level 5 in Health and Social Care as well as in 2023 completing her assistant practitioner. Vicky has a keen interest in training and development Bay Court has become a training centre since she became a manager. Bay Court has been shortlisted for The National Caring Awards for Training and Development.
Vicky lives locally with her young family and puppy called Barney who comes into Bay Court. The residents and team are very fond of him! In her spare time, she enjoys the outdoors and walking with her primary-aged children.
Job Title: Director
Joined: 2022
Dominique and her Husband Kevin bought Bay Court Nursing Home in 2022. They and their school-aged children have relocated to the West Country for the opportunity.
Dominique's family own a care home in Bristol and she wanted to use her transferable skills moving full-time into a health and social care environment.
In her spare time, she enjoys walks with her family and dogs, rural life church services, and local committees and is naturally a taxi for her children!
