Bay Court Residential & Nursing Home

16/18 West Hill, Budleigh Salterton EX9 6BS
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9.4 70 Reviews
  • Bay Court Residential & Nursing Home, Budleigh Salterton
Bay Court is proud to provide excellent care from a qualified Nursing team who are on site 24/7 supported by experienced healthcare assistants in a family style homely environment. Bay Court has 29 residents rooms. These are a mix of modern garden rooms with patio doors to the accessible garden, grand bay windowed rooms and cosy Victorian rooms all with character as individual as the residents.

The head cook and team take pleasure in providing traditional home cooked meals and delicious baking, taking into account dietary requirements and individual tastes. Relatives and friends are most welcome to join their loved ones for meals as well as celebration parties throughout the year. Come and meet the team and see for yourself!

Bay Court has an excellent activities team with regular visitors from the local churches, singers, harpist, pianist, exercise classes, crafting, regular crossword contests to name but a few. Residents, relatives and team alike enjoy the regular parties held in the garden and lounge area. Bay Court is in an excellent location on West Hill being flat walking distance to the sea front, cafes and shops. Residents are supported to get out and enjoy all Budleigh has to offer including theatre, craft and literary festival visits.

Bay Court has a regular hairdresser, nail technician and chiropodist who visit regularly.

Dignity and respect are the home's core values. Each resident is an individual and independence is encouraged. Training and development are important to Bay Court, which is an Approved Training Centre for staff as well as being a placement provider for Exeter University Nursing Academy and UWE Student Nurses. Bay Court works closely with the local medical centre as well as OT's, Physios, SALT, Frailty, Hospice care, Chime.

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Care Provided by Bay Court Residential & Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Court Healthcare Ltd
  • Person in charge
  • Tracey Hughes and Vicky Meredith (Registered Managers)
  • Admission Criteria
    • Private and local authority referrals. Speak to one of the managers for more information.
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 3

Funding & Fees Guide for Bay Court Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Nursing Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Care £1,400 – £1,600
    • RESPITE Self-Funded Nursing Care £1,400 – £1,600

  • Fees include:-
    24hr Nursing service
    All personal care
    Accommodation
    Fabulous food and drinks including a glass of wine or tipple of choice!
    Full activities schedule, including trips out, music classes, crafting, church services.
    Laundry
    Extras Hairdressing, Chiropody, Specialist nail painting
  • (these prices are only a guideline, please contact Bay Court Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Flexible to visiting times


  • Parking

  • Outside the home


Bay Court Residential & Nursing Home Reviews (70)

Total of 70, showing 61-70
9.4

Bay Court Residential & Nursing Home has a Review Score of 9.4 (9.431) out of 10, based on 6 reviews in the last 2 years. Over all time Bay Court Residential & Nursing Home has 70 reviews.

Overall Experience

  • 54
  • 15
  • 1
  • 0
  • 0

Date Published

70
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6
64

Review from Alun L (Son of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything here is good but the lift does need updating.

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Review from Beverley L (Relative of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional, yet has a very homely feel. Staff are very caring and treat residents with dignity. Fantastic activities on a daily basis, getting everyone involved. Meals are of professional standard and are well presented. The home manager is very approachable, extremely professional and this
shows in the quality of the home.

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Review from Sally B (Daughter of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father is receiving in Bay Court is very good. He is very settled and comfortable. The staff are really friendly and always ready for a chat with dad or myself. There are good activities that he can join in with if he wishes. We are very happy with the home.

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Review from B H (Wife of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Bay Court since October 2015. I have nothing but praise for it and everyone connected with it. All the staff are all very caring to all the residents and also the families, it is a happy place.
Every time I visit I am so thankful that my husband is in such a good
place, being so well looked after.

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Review from Martyn W (Resident) assisted by family/friend published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and there is a good programme of activities.

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Review from Sarah L (Wife of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Bay Court for a year now. During this time his condition has deteriorated but over this period, the staff have been able to support us as we have dealt with each new hurdle we have needed to overcome.
It is such a relief that my husband is happy in his situation. Bay Court really
is a home from home for him now, even at Christmas there was a real family atmosphere. Thank you Bay Court.

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Review from Arthur S (Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am at Bay Court, Budleigh Salterton for respite care, following an operation and treatment in hospital. I cannot speak more highly of all the care I have received from ALL the staff, everyone is friendly, understanding and helpful to one's needs, exercising complete expertise in all they undertake.
The food is superb, building up each patient and with a choice of menu. I have been treated throughout with courtesy, respect and kindness, recognising my every need. To me, Bay Court runs like a "happy" family.

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Review from Tom H (Resident) assisted by family/friend published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's absolutely excellent. All the staff are caring and kind. The food is always excellent. The activities are such a good thing to have. My husband enjoys the skittles and craft.

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Review from Neil R (Resident) assisted by family/friend published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is wonderful. They have activities including a visit from the donkeys. They also had 3 barn owls and a kestrel visit. The food is wonderful especially as I am restricted to what I can eat.

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Review from Karen G (Niece of Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I first visited Bay Court I was impressed with the bright modern décor and cleanliness. The room was very homely with modern furniture and homely touches, i.e paintings on the walls, co-ordinating bedding, curtains and cushions. Far superior to any other nursing home I have been in.
The nursing staff were very friendly and competent in their care. They couldn't do enough to make my uncle comfortable in his final weeks and also looked after the family. I would recommend this home to anyone.

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Current Review Score: 9.4 (9.431)

Overview of Review Score

The Review Score of 9.4 (9.431) out of 10 for Bay Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Bay Court Residential & Nursing Home is calculated as follows: ( (55 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 65 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Bay Court Residential & Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Tracey

Tracey Hughes

Job Title: Clincial Manager

Joined: 2018

Tracey has worked in Nursing homes for 30 years, she has been a Registered Nurse for 16 years and has worked for Bay Court for 5 years. She has worked in Nursing homes Learning Disability and at RD&E Hospital since qualifying.


Tracey has been the clinical lead, deputy and is now the Clinical Manager.


Tracey has a strong nursing team working with her and they have been keen to implement many strategies for Bay Court and the care of the residents. Since Tracey has been the manager Bay Court has become a training centre as well as being nominated for a national care awareness for training and development at Care UK 2023.


Tracey has been instrumental in bringing student nurses on placement from UWE and The University of Exeter. She regularly speaks at The University of Exeter regarding careers in health and social care.


Tracey lives locally with her teenage family. She enjoys running has a huge love of the sea and walking her dog Daisy.


Victoria

Victoria Meredith

Job Title: Non-Clinical Manager

Joined: 2013

Vicky has worked at Bay Court Nursing Home for 11.5 years. She started in the kitchen and domestic and then worked in care for many years. She has been Head of Care, Deputy and now Non-Clinical Manager.


Vicky has her NVQ Level 5 in Health and Social Care as well as in 2023 completing her assistant practitioner. Vicky has a keen interest in training and development Bay Court has become a training centre since she became a manager. Bay Court has been shortlisted for The National Caring Awards for Training and Development.


Vicky lives locally with her young family and puppy called Barney who comes into Bay Court. The residents and team are very fond of him! In her spare time, she enjoys the outdoors and walking with her primary-aged children.


Dominique

Dominique Lloyd

Job Title: Director

Joined: 2022

Dominique and her Husband Kevin bought Bay Court Nursing Home in 2022. They and their school-aged children have relocated to the West Country for the opportunity.


Dominique's family own a care home in Bristol and she wanted to use her transferable skills moving full-time into a health and social care environment.


In her spare time, she enjoys walks with her family and dogs, rural life church services, and local committees and is naturally a taxi for her children!