St Benet's Court

32 College Road, Newton Abbot TQ12 1EQ
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9.9 51 Reviews
  • St Benet's Court, Newton Abbot
St Benets Court was established to cater specifically to those requiring additional support, particularly due to physically limiting conditions.

The fully trained staff at St Benets Court are well known for their kindness, patience, and a caring approach. They collaborate with residents and their families to help them regain their independence, offering a variety of specialist equipment and technology to enhance their quality of life and reach personal goals. Whether the objective is to feel secure and independent, regain mobility, or enhance social aspects of life, every resident is regarded as important, and the home is committed to assisting them in living life on their terms.

Through the "Mind Body and Soul" activities programme, St Benets Court strives to alleviate the progression of certain physical conditions, while also fostering and maintaining residents' connections to the external world and their loved ones, recognising the significance of family and friends in individuals' lives.

Providing a sense of community, enrichment, and friendships, the personalised care packages at St Benets Court are tailored to align with individuals' lifestyles, placing them at the core of their support.

Prospective residents are invited to consider joining St Benets Court, where the emphasis is on helping individuals live the life they desire, in the manner that suits them best.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.

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Care Provided by St Benet's Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Dower (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for St Benet's Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £825 – £995
  • (these prices are only a guideline, please contact St Benet's Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Benet's Court Reviews (51)

Total of 51, showing 1-20
9.9

St Benet's Court has a Review Score of 9.9 (9.882) out of 10, based on 24 reviews in the last 2 years. Over all time St Benet's Court has 51 reviews.

Overall Experience

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Review from T F (Daughter-in-law of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at St Benet's for over a year now, after her needs increased due to Alzheimer's disease.
The manager and all the staff have been kind and caring towards my mother-in-law and us as a family, even in the most difficult times - catering for her individual requirements
and happiness.
We are kept up to date with any changes and information to the care plan, and are welcome to visit at any time.

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Review from Victoria D (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's need for a nursing home occurred after a spell in hospital and I was concerned that she would be placed anywhere with space - it was the week before Christmas.
As her daughter, I felt immense pressure to find her somewhere she would be happy.
Mum and I arrived at St Benet's and were met
with smiles and warmth from the staff which was very reassuring. The manager went through the induction and introduced us to other members of staff taking time to ask detailed questions on every topic of mum's needs and likes/dislikes of her daily routine.
Fast forward 2 months and mum regularly tells me that she is very happy at St Benet's and doesn't want to leave, ever, even when I offered to look for a new home elsewhere.
The manager and every single one of her staff work tirelessly to ensure that all residents are cared for, requests for assistance are met immediately and the atmosphere is relaxed, warm and welcoming, whatever time of day. She's made friends and that gives me peace of mind.

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Review from M B (Stepson of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmum came to St Benet's court just before Christmas and has settled in really well.
The staff has looked after her and cared for her brilliantly. We can see such an improvement in her health and wellbeing in such a short time of being there. The home is very welcoming staff is always there and
happy to help. We couldn't have wished for a better outcome in her care.
Keep up the good work St Benet's court you are doing great.

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Review from Sarah B (Granddaughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care at St Benet's Court is excellent. The staff went above and beyond and treated my nan with such care and patience. Unfortunately she didn't get to enjoy all of the facilities for long as she became very poorly but nothing was too much trouble whilst she was there. In her last days,
the staff were incredible. They treated my nan with such dignity and really cared for us as a family. I am so thankful that my nan was able to be somewhere as wonderful as St Benet's in her final days and I can't thank them enough for everything they did for us.

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Review from H W (Granddaughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother moved to St Benet's Court after living at home became impossible for her. We were initially worried how she would settle owing to her dementia, but we needn't have been concerned. The staff are very caring, hard-working and go above and beyond, the food is great and there are always activities
to keep the residents stimulated and entertained. We have the peace of mind that our grandmother is safe, well-looked after and happy.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you so much for your kind review. We're delighted to hear that your grandmother has settled well at St Benet's Court and that our caring and dedicated team has helped ease your worries. Knowing that she feels safe, well looked after and happy is exactly what we strive for. It's wonderful to hear your positive feedback about the activities and meals too, keeping our residents engaged and comfortable is always a top priority. Thank you for sharing your experience, it means a lot to us.


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Review from Warren T (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's hard enough dealing with the anxiety of an ill relative, let alone trying to find a suitable care home. St Benet's Court made this very simple and were very accommodating. The staff are very pleasant and engaging, all the things I was worrying about I needn't have. Dad settled in and was safe and
happy.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you for your kind review. We understand how difficult it can be to find the right care home for a loved one and we're so glad to hear that St Benet's Court made the process easier for you. It's wonderful to know that your dad has settled in well and feels safe and happy here. Your kind words about our staff and their support mean a lot to us and we're honored to be part of his care journey. Thank you for sharing your experience.


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Review from N H (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are caring and treat all residents as one big family.
The facilities are excellent and our Mum was very happy and all our family members were always made very welcome when visiting.
Thanks to the manager and all the staff for the care and peace of mind they have given us.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you so much for your lovely review. We're delighted to hear that your mum was happy and felt part of our family here. Creating a welcoming and caring environment for residents and their loved ones is so important to us and we're glad it gave you peace of mind.Your kind words mean a lot to the manager and the entire team-thank you for taking the time to share your experience. It's truly appreciated.


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Review from C I (Great-Niece of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the pleasure of attending St Benet's Court last year and I was very impressed by how my great aunt was looked after and how friendly the staff were. The home was lovely and clean, the other residents were also very happy. It's lovely to see on social media, the activities they enjoy including
the pet therapy. Overall a lovely home with a fantastic team of staff which is rare to find these days.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you for your wonderful review. We're so pleased to hear that you had such a positive experience at St Benet's Court and that your great aunt was well looked after. It's fantastic to know you appreciated the cleanliness of the home, the friendly atmosphere and the happiness of our residents. We're glad you enjoy seeing the activities on social media, pet therapy is always a favorite. Your kind words about our fantastic team mean the world to us. Thank you for taking the time to share your thoughts.


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Review from Margaret T (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to St Benet's in November 2020. This was during Covid lockdown. Unable to visit regularly I was very anxious- however, I was informed regularly of how she was.
Mum was given the best care by all. There were several management changes and when the current manager arrived the care and
communication increased even more.
Unfortunately Mum died in February 2024 but right up to the end her care was amazing and I always felt nothing was too much bother.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you for sharing your heartfelt review. We are deeply sorry for your loss and honored that we could care for your mum during her time at St Benet's. We understand how challenging it must have been during the Covid lockdown and we're glad that our team was able to provide regular updates and reassurance during that time. Your kind words about the care and communication, especially under the current management, mean so much to us. It's our privilege to provide compassionate support and we're grateful we could make a difference in your mum's life right up to the end. Thank you for taking the time to share your experience, it truly means a lot to our team.


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Review from Peter T (Brother of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are so pleased that my sister is being cared for by such loving dedicated members of staff at St Benet's.
The home is very clean and warm and the food for the residents is exceptional.
Thank you St Benet's.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you so much for your kind words and support. We're delighted to hear that you and your family are pleased with the care your sister is receiving at St Benet's. Our team takes great pride in providing a loving and dedicated environment and your recognition means the world to us. We're also thrilled that you appreciate the cleanliness, warmth and exceptional food, we know how important these are for our residents. Thank you for sharing your experience and we're honoured to care for your sister.


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Review from Sue C (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mum received wonderful care. The staff were so kind, patient, and very caring. The home is very nicely decorated and very spacious, the home-cooked food is great and Mum's room was lovely. Sadly she had a stroke so wasn't there for a long time. My daughters and I were looked after so
well when we kept visiting Mum near the end.
I couldn't have wished for a nicer place for Mum to end her days.

Reply from Claire McMahon McMahon, Area Manager at St Benet's Court

Thank you for sharing such a heartfelt review. We are deeply sorry for your loss but honoured to have been a part of your mum's journey and to have provided care and support during her time with us. It means so much to hear that you felt our team was kind, patient and caring and that the environment, home-cooked meals and her room brought comfort to your mum. We're also glad we could support you and your daughters during such a difficult time.Your words truly touch our hearts and we're grateful to have been able to provide a loving and peaceful place for your mum. Thank you for your trust and for sharing your experience.


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Review from F R (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care in her time at St Benet's. You always feel you are part of a cheerful and supportive community when you visit. Mum's room is lovely, the facilities are clean and inviting with lots of activities going on, and the food is good. The care staff and management are genuinely
engaged with the residents, both caring and professional. Nothing is too much trouble. I have especially appreciated the excellent communication and support with Mum's increasing care needs. We feel fortunate to have found St Benets.

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Review from Sophie R (Daughter of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is just great - nice and small and there is always a nurse in with the residents and they are so helpful with lovely smiling faces. They send out regular updates and this is great because I feel that I am there with my Mum more often than I actually am. Thanks, St Benet's.

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Review from Kevin M (Son of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always so helpful and happy, they keep us informed on how mum is doing on a very regular basis. the home is always clean and the decor is nicely refreshed which is a big plus for us, that along with the care they give Mum we are very happy with St Benet's.

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Review from W N (Grandson of Resident) published on 13 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Benet's Court is an exceptional care home with a level of care for its residents that go above and beyond. My grandmother is living with dementia and I was concerned about what would happen to her, but she's being taken care of well and I am comfortable knowing that St Benet's has her best interests
at heart.

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Review from M N (Son of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, my mum seems happy and well cared for by the extremely hard-working staff. I would of given 5 stars, but at times when I take Mum out, her appearance could be a lot better. She has come out with odd shoes on and sometimes not dressed for the appropriate season.

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Review from Anita N (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at St Benet's for nearly 3 years now after being diagnosed with dementia and I have always found the staff very attentive and helpful with any queries I have... it is always clean and tidy and I'm always in her room with her and that is the same. I am very happy we got her in there and
she is happy and always clean and tidy and very well-fed and looked after.

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Review from John N (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic home, staff are super friendly, communication from management is excellent. It’s really good to see what residents are up to via the social media group, Mum loves the activities and the food she is always happy to return and speaks fondly of her time at St Benet's.

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Review from Tim C (Nephew of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Benet's Court looked after my aunty for the last two years up until she passed away in September 2023. She was suffering from dementia.
I received nothing but the best service and communication from this care home during this period and on the occasions of visiting my aunty the surroundings seemed
very nice and clean. I did not have the opportunity to visit her room, so I cannot comment on this. The home is located in a lovely quite area.
The monthly charge was extremely reasonable and not expensive compared with charges my friends are paying for their relatives.

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Review from J F (Son of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were lovely and it’s obvious that they really care. They go above and beyond their job role. It was always clean and tidy. The food looked great and there was plenty of choice. I would highly recommend this place for the lasting care of a relative.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for St Benet's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for St Benet's Court is calculated as follows: ( (242 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 272 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Benet's Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about St Benet's Court

What types of Care is St Benet's Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Benet's Court provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does St Benet's Court have?

There are 32 Single Rooms.

What are the Facilities & Services at St Benet's Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Benet's Court to the centre of Newton Abbot?

0.5 mile(s) as the crow flies, distance by road may be significantly further.