St Benet's Court

32 College Road, Newton Abbot TQ12 1EQ
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9.9 51 Reviews
  • St Benet's Court, Newton Abbot
St Benets Court was established to cater specifically to those requiring additional support, particularly due to physically limiting conditions.

The fully trained staff at St Benets Court are well known for their kindness, patience, and a caring approach. They collaborate with residents and their families to help them regain their independence, offering a variety of specialist equipment and technology to enhance their quality of life and reach personal goals. Whether the objective is to feel secure and independent, regain mobility, or enhance social aspects of life, every resident is regarded as important, and the home is committed to assisting them in living life on their terms.

Through the "Mind Body and Soul" activities programme, St Benets Court strives to alleviate the progression of certain physical conditions, while also fostering and maintaining residents' connections to the external world and their loved ones, recognising the significance of family and friends in individuals' lives.

Providing a sense of community, enrichment, and friendships, the personalised care packages at St Benets Court are tailored to align with individuals' lifestyles, placing them at the core of their support.

Prospective residents are invited to consider joining St Benets Court, where the emphasis is on helping individuals live the life they desire, in the manner that suits them best.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.

Show St Benet's Court on the Map

Care Provided by St Benet's Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Dower (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for St Benet's Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £825 – £995
  • (these prices are only a guideline, please contact St Benet's Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Benet's Court Reviews (51)

Total of 51, showing 21-40
9.9

St Benet's Court has a Review Score of 9.9 (9.882) out of 10, based on 24 reviews in the last 2 years. Over all time St Benet's Court has 51 reviews.

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Review from Pamela D (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into St Benet's Court for respite care after a short spell in hospital following a fall. I found the staff to be extremely helpful to both residents and relatives/visitors. Resident's meals looked very good in terms of variety and nutrition. It was very important to me that I could bring
my dog in to see my father as he missed her a lot. I would recommend this care home.

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Review from Clare D (Sister of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that we found St Benet's as it is a very good home. My brother moved there after the home, where he had resided for many years, sadly closed. When my brother arrived he was feeling very sad, apprehensive and unsettled and the staff and management have done everything to help him to settle
and have regularly updated me as to his progress. The home is bright, clean and has a lovely, friendly atmosphere and all of the residents I have seen appear happy and contented. My brother also tells me that the food is very good, which I believe is a very important part of a resident's welfare. I would highly recommend this home and this is why I have given it five stars!

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Review from P B (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I were generally very pleased with the care our mother received during her four-and-a-half years of residence. The staff were caring, friendly and professional, looking after her until the end of her life, and Mother was very happy, which says it all.
We would recommend this care home.

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Review from W D (Son of Resident) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St Benet’s for just over one year.
She was not recalling coping at home and had a series of minor falls.
Since going to St Benet’s, she is far better both mentally and physically than when living at home.
This is a tribute to the quality of care given to her by all members of
staff.
I am happy to recommend the home to others with elderly parents in need of care and have done so.

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Review from S J (Daughter of Resident) published on 4 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to mum’s worsening dementia and increasing falls, we (her family) felt she would be much safer living in a care home. She had been with St Benet’s as a temporary resident previously, following a hip replacement, so we knew this care home would suit her needs, and we were so lucky that a room became
available there at the right time for us. Mum has been at St Benet’s for 9 months now and she is very content there. She enjoys the food, has a comfortable room and is very well looked after by the lovely carers. There is a large lounge which is bright and sunny, with a good sized dining room, everywhere smells fresh, it is lovely and clean. All the staff are friendly and welcoming and it is very secure, so it is comforting to know Mum is in very good hands.

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Review from Julie G (Respite Resident) published on 4 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a non-resident but sent from the hospital for a short rehab, what is needed is rehab and convalescent hospitals, not care homes. The staff were wonderful, kind, cheerful and so pleasant and nice.

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Review from Sean M (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needs care and has been at St Benet’s Court for just over a year now. I live away and don't get to see her as often as I'd like, but when I do, she always seems happy and well cared for. The family who visit more frequently all seem impressed with what they witness.

Reply from Hayley Holland, Regional Director at St Benet's Court

Thank you for your compliments, We are really proud of the team in the home and the compassion they show to the residents and their families. Its lovely to hear that this is the experience received.


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Review from M C (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, 94, was discharged from the hospital to St Benet's Court (care home) at the beginning of December following a place in a care home being sought due to his worsening dementia and continuing falls. St Benet's kindly agreed to take my father as a resident. When my mum and I went to visit my
father for the first time after his move, we had a meeting with and were introduced to other members of staff. Everyone was so caring. They understood that my mum was not capable of caring for my father due to her own mental and physical exhaustion. My father wasn't an easy person to deal with, but his endless care, patience and kindness towards him will never be forgotten. On each of our visits to see my father, everyone we saw was welcoming to us, and nothing was too much trouble. They all stayed in touch with us as to my father's deteriorating health. The staff made sure my father was made comfortable until he passed away on 1 January. Thank you to all at St Benet's.

Reply from Paul Nery, Owner at St Benet's Court

Thank you so much for your kind review. We are so glad to have been there for Dad and that we made a difference.


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Review from Ian K (Son of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was discharged from the hospital and went straight to St Benets Court, where he is now a long-term resident. The staff are exceptionally friendly and caring, and the home is clean and well cared for. As his condition is one which means his mobility has deteriorated rapidly, they have had to adjust
to his increased needs - this they have done without complaint and always with a smile. The biggest compliment I can pay is that for someone who said he would "never go into a home" - he is happy there.

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Review from Jason M (Son of Resident) published on 1 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in St Benet's care home since October 2021, and from the moment Mum arrived, the staff have made her feel welcome and looked after her very well. Every time I go and visit Mum, the staff are cheerful, friendly and make me feel welcome in the home.
They have looked after Mum and given
her the support and care that she needs. Any issues that have arisen with Mum and her condition, the home have always rang and kept me up to date with everything that is going on.
This is the first time Mum has had to be in a care home, and I feel comfortable knowing she is in good hands.

Reply from Hayley Holland, Regional Director at St Benet's Court

Thank you, it is our pleasure to support your mum. We are happy that she and her family are happy with the service.


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Review from Derek S (Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have an excellent room, I was agreeably staggered by it. I’ve never been in such a large room. The only thing that outdoes it is the building itself and the grounds, it’s a beautiful house.
The staff are extremely friendly.
The house is very clean with no odours.
I had a bad experience in another
home so I was nervous about coming here but it has changed my mind completely.

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Review from Sara B (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I am able to visit, or talk to staff over the phone, I have always received courteous and prompt responses to my queries or comments. The care home looks well run and the staff are always cheerful. When there has been a problem, the staff are quick to respond and also to keep us informed. I
am very happy that my mother is being well looked after, and that in these challenging times, they are taking every possible measure to ensure the safety of the residents, so thank you to all at St Benet's.

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Review from Heather R (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Benet’s has provided excellent care, not only for our mother but also for our father before he passed away.
The staff are so kind and considerate which creates a happy place for Mum to be living. They work very hard to care for all her needs whilst respecting her dignity. We could not have found
a better place for Mum to be staying and are so grateful for all that St Benet’s do. Thank you.

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Review from Hanan P (Niece of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my aunt needed to go into a care home I visited at least five in our area and finally decided on St Benet's. The staff and management were very nice and informative. My aunt's needs are met and all her preferences were taken into consideration. I could not ask for more care and attention. I am
always informed of her situation and I could see she is very well looked after when I visit her. The staff also put up with her short temper and try to pacify her. The manager has also been very helpful in providing letters to the various authorities in order to facilitate her change of address and her continued pension.
The activities provided are very enjoyable and I have witnessed my aunt joining in.
I would highly recommend this care home to anyone.
Thank you and keep up the good work.

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Review from A J (Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly and efficient, lovely room facing south with beautiful view.

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Review from Phyllis D (Resident) published on 2 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is very good and very varied, you have a choice if there is something you don’t like. The staff are very helpful and always willing to do anything you want and ask for. Everything is very well organised and efficient.

Reply from Paul Nery, Owner at St Benet's Court

Thank you from everyone at St Benet's. We try very hard to make it a home from home.


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Review from Gwen M (Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love being here, all the staff are so great to me. The food is excellent, they always have something on offer. They’re so good with my dietary requirements due to not being able to eat certain things. I love my room but I love spending my day downstairs. The staff give me brilliant care and we have
some good laughs along the way.

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Review from Jan B (Daughter of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum sadly passed away having spent 3.5 happy years at St Benet's. Their care and love for her was exceptional. She like all their other residents became part of one big family. They met her individual and changing needs throughout her time there always putting what was in mums best interest first. They
also always found time to support us her family. We will be forever grateful to them.

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Review from Hannah G (Regular Volunteer) published on 15 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to St Benet's regularly and spent time with the residents. It’s such a lovely home with the most amazing, caring and welcoming staff. I would highly recommend this home to anyone who wants a loved one to be looked after.

Reply from Paul Nery, Owner at St Benet's Court

Thank you very much for your kind review. We always try very hard to look after all our residents and are very proud of our home.


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Review from Sandra S (Daughter of Resident) published on 20 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You have restored my faith and changed my attitude towards care homes. Couldn't have asked for better care throughout my mum's stay. Dietary requirements were well catered for. Mum thinks the cook is absolutely fab.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for St Benet's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for St Benet's Court is calculated as follows: ( (242 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 272 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Benet's Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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