Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged.
No restrictions or booking requirements to visit Devonshire House & Devonshire Lodge Care Home; however, they ask visitors to not come during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Devonshire House & Devonshire Lodge Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park. Also limited parking on the road adjacent to the home.
Devonshire House and Devonshire Lodge Care Home has a Review Score of 9.8 (9.788) out of 10, based on 17 reviews in the last 2 years. Over all time Devonshire House and Devonshire Lodge Care Home has 99 reviews.
Review from Janet M (Wife of Resident) published on 18 February 2019
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for reviewing our home. The whole team work so hard to ensure that all residents receive the very best of care and we are so appreciative of your recommendation. The gardens are undergoing a beautiful makeover, keep watching, there are more surprises in store!! Kind regards
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Review from Karen H (Daughter of Resident) published on 22 January 2019
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you very much for taking the time and trouble to review our home. Your comments will give a real 'boost' to the team, as all work so hard to deliver excellent care to all residents. Kind regards.
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Review from Jeanette S (Sister of Resident) published on 17 October 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you very much for your review. The team work very hard to ensure that everyone is settled and happy! Kind regards.
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Review from Ivy W (Friend of Resident) published on 2 October 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Many thanks for this great review, it is much appreciated. Kind regards.
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Review from Jeanette N (Daughter of Resident) published on 21 August 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you very much for your review. The feedback you have given regarding the team at Devonshire is heartwarming, they do try their very best to give excellent care and support. I am sure that your comments will do much to reassure those looking for care that Devonshire House and Lodge that it is worth considering as a 'place to call home'. Kind regards
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Review from Bernard S (Son of Resident) published on 13 August 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you very much for taking the time and trouble to review the care and services at Devonshire House. Your kind words and comments will do much to ensure that others searching for care might consider this home for their loved ones. Thanks also to the team at Devonshire who do a great job! Kind regards
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Review from Stephen L (Son of Resident) published on 26 July 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for your wonderful review, it is much appreciated. Kind regards
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Review from M H (Daughter of Resident) published on 17 July 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for your review. Kind regards.
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Review from S T (Daughter of Resident) published on 17 July 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for taking the time and trouble to post a review. Your feedback will certainly give confidence to others who are searching for care. Kind regards
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Review from Sandie F (Daughter of Resident) published on 17 July 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you very much for your review and recommendation. It is really pleasing to have the team who care for our residents commended in this way, everyone works so hard to deliver the best of care. Kind regards
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Review from Janet W (Daughter of Resident) published on 25 May 2018
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We are very pleased that Dad is so well cared for in such a pleasant and safe environment.
Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for taking the trouble to review Devonshire House. So glad to hear that your Dad is settling in and you are pleased with all aspects of his care and the home services. Don't forget, the Home Managers door is always open to family members. Kind regards.
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Review from Kay R (Daughter of Resident) published on 24 May 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for sharing your own experience of moving your father to Devonshire House for his care. The team work so hard, thank you for recognising their kindness. Kind regards
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Review from R B (Daughter of Resident) published on 24 May 2018
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
This is a 'heartwarming' review and very much appreciated, thank you and kind regards.
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Review from J J (Daughter of Resident) published on 30 November 2017
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for your wonderful review of Devonshire House. The team work so hard to ensure that every resident is well cared for and to have that recognised will really boost their morale. Kind regards.
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Review from J F (Daughter of Resident) published on 30 November 2017
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thanks for giving such a positive review of Devonshire House Care Home. Your recommendation will do much to reassure those who are considering this home for a loved one. Kind regards
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Review from William N (Wife of Resident) published on 23 October 2017
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Many thanks for taking the time and trouble to review Devonshire House and Lodge. The care team work very hard to ensure that all of our residents are well cared for and when this is recognised by families and friends it does much to boost the team's morale. Kind regards.
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Review from Caroline E (Daughter of Resident) published on 9 October 2017
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you very much for submitting such a positive review about Devonshire House and Lodge Care Home. The staff team work so hard to ensure that our residents are well cared for and to have this recognised by relative and residents will do much to prove that they are doing a great job. Kind regards
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Review from Peter K (Son-in-law of Resident) published on 29 September 2017
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Many thanks for your review of our home. Your positive feedback will do much to reassure those searching for care that Devonshire House is well worth considering as a 'forever home' for their loved one. Such testimonies of resident and resident experience speaks volumes. Thank you for taking the trouble. Kind regards
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Review from Russell W (Son of Resident) published on 16 March 2017
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Reply from Alison Foreman, Commercial Director at Devonshire House and Devonshire Lodge Care Home
Thank you for your review. It is reassuring to see that care and support at the home is recognised by you as being of a high standard. This will do much to reassure those who are reviewing the site looking for a care home for their loved one. Kind regards
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Review from Guy L (Friend of Resident) published on 28 February 2017
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The Review Score of 9.8 (9.788) out of 10 for Devonshire House and Devonshire Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.788 for Devonshire House and Devonshire Lodge Care Home is calculated as follows: ( (165 Excellents x 5) + (33 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 203 Ratings = 4.788
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Devonshire House and Devonshire Lodge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jul 2024
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Job Title: Registered Home Manager
Joined: 2024
Hi, my name is Mel. I am the Registered Home Manager at Devonshire House & Lodge Care Home.
I bring over 30 years of Health and Social Care experience into my role at Devonshire House & Lodge Care Home.
This includes running a variety of health and social care care services within charities, private organisations, and local authorities.
Leading Devonshire House and Lodge as the Registered Home Manager is a privilege, working alongside the most caring, compassionate, vibrant team, all of whom provide the absolute for the amazing people who reside at the home, a team who share my own passion for the highest quality care.
Outside of my role, I enjoy spending time with my family and friends. My hobbies include crafting and cooking.
Job Title: Clinical Lead
Hi, my name is Rachel. I am the Clinical Lead at Devonshire House & Lodge Care Home.