Blackdown Nursing Home

Mary Tavy, Tavistock PL19 9QB
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9.8 16 Reviews
  • Blackdown Nursing Home, Tavistock
Blackdown Nursing Home is located in Mary Tavy, a historical village just on the outskirts of Tavistock. The home offers residential and Nursing Care for people aged 65+ in a dignified and respectful way.

The care home's layout has been designed to assist people with dementia and the facilities ensure a stimulating as well as safe and secure home.

The care home has a summer house and large gardens which attract a wealth of wildlife for residents to sit back and observe over a cup of tea. You can visit the home's very own sheep and ponies in the paddocks.

There are regular varied activities at the care home, including musical performers, and there are lots of trips out in the local community.

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Care Provided by Blackdown Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Shenda Sayers (Manager)
  • Admission Criteria
    • By assessments/Care requirements
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1980
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Blackdown Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,440 – £1,700
    • Self-Funded Residential Dementia Care £1,440 – £1,700
    • Self-Funded Nursing Care £1,440 – £1,700
    • Self-Funded Nursing Dementia Care £1,440 – £1,700
  • (these prices are only a guideline, please contact Blackdown Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Blackdown Nursing Home Reviews (16)

9.8

Blackdown Nursing Home has a Review Score of 9.8 (9.797) out of 10, based on 12 reviews in the last 2 years. Over all time Blackdown Nursing Home has 16 reviews.

Overall Experience

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Review from Paula H (Wife of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blackdown Nursing Home is absolutely wonderful. The staff are so kind and caring that my husband settled immediately. The care he was given was exceptional and that gave me complete confidence that he was in safe hands. If the staff had any concerns - even minor - they would call and let me know, so
that I was always informed. If he wanted to have a walk about, there was always a member of staff nearby to keep an eye on him and help if he was a bit wobbly that day! Every time I visited, I was so impressed with everything - from the attentive nursing staff and the smiling chef with his super meals, to the activities, which were varied and excellent. His south-facing bedroom was lovely with stunning views across the village and Dartmoor. Management manage the home faultlessly, along with ample staff. I will be forever grateful to them all for making his final weeks the best they could be. Thank you to the entire wonderful team.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from S T (Wife of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a stroke which has left him unable to walk, incontinent and with only a little speech. He's very tired and rather depressed but the staff are always very kind and caring and try to cheer him up with a kind word and lots of humour. They try to make him say a word here and there and have
taught him to sing a few songs to help his speech along. The management is always trying to improve things and has changed his room around twice to make it better for him. He has a lovely view out over the garden where rabbits and squirrels pop up now and then and there are many care animals which come in for a visit, it's always nice to have a good furry cuddle. A big thank you to the management and staff for taking care of him and making a difficult situation so much more bearable.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from John W (Power of Attorney of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother moved to Blackdown Nursing Home in August and I have found the staff really helpful and positive.
I was concerned that moving to a new home would be upsetting for her but the staff have done their best to make her at ease. The home is clean and tidy. Today was special because she was able
to leave her bed and spend time in the day room listening to songs sung by a visiting entertainer.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from C C (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just generally, the care for my mum is fantastic, all staff are always happy and friendly and I always feel relaxed knowing how well she is looked after, thank you so much.
I cannot pick a certain specific time to comment on as generally, my mum's care is spot on. She can be very argumentative and
I know all the staff are very tolerant.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from Julie J (Wife of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team at Blackdown Nursing Home are outstanding. It's hard giving over the care of my husband to someone else but I know they give him the best care possible. The team there are the best - so kind and caring. Every single member of the team shows so much care and respect for my husband.
Visiting him is a joy as it is such a happy place. Thank you Blackdown team for taking such amazing care of my husband.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from Victoria H (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and really care passionately for their residents. Nothing is too much trouble. The manager and admin staff are equally as important and answer queries very quickly as well as very supportive to residents and loved ones. I feel safe knowing Dad is with you. Thank you.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from K M (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blackdown Nursing home is a friendly, caring and super efficient in nursing care for my mum.
They always answer any questions I have and explain any ongoing concerns clearly.
I know my mum is in the best capable hands and trust all the staff with my mum's care.
The home is clean, tidy and provides
good nutritious meals.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from D L (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was so well looked after in her final days at Blackdown Nursing Home, the care was fantastic, nothing was too much trouble for the staff, I was kept fully updated with everything. I can't thank the staff enough for their compassion and care, I would definitely recommend this nursing home to anyone.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from Debbie M (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only recently moved into the home and I already feel that it is by far the best she has been in to date.
The staff are extremely friendly but also have the highest standard of care and professionalism to both the residents and visitors. The home itself is welcoming, cheerful and pleasant
to spend time in, it has great facilities and the rooms and communal areas are all very nice.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from P R (Wife of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are kind and caring - most important! Bedroom quite small but has a beautiful view of garden and up to the moor. Room has a wash basin but an ensuite lavatory and shower would be ideal. Outside areas are secure and pleasant. My husband enjoys the food.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from J D (Wife of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was so well looked after, the staff are excellent.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team. Blackdown Nursing Home will always cherish the memories we have of you and your husband.


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Review from S T (Wife of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great kindness to residents and their family. Friendly smiles, considerate personal care. Family made to feel welcome and when family leave after a visit they go home knowing that their loved one is being looked after by the excellent staff. Thank you.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Review from Charmaine L (Daughter of Resident) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff are very helpful and supportive. They take time out to ensure that all my mother's needs are met. They are respectful and professional.
Whenever I have a question or concern, they are readily available to answer and explain any processes.
My mother loves the home and the staff. She has
never had bad thing to say about the care given, which is very reassuring to us as most of us are too far to visit regularly.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.


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Treated with Dignity

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Review from Roy W (Brother of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Many thanks for bringing promptly to my attention yesterday that my sister was very poorly, upon my visit today.
I was delighted to find her much improved which I feel is due to the kindness and attention she received from the staff, in particular, the nurse who fed her today, unfortunately, I had
to leave before I was able to thank her personally.
Many thanks to everyone

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Review from Graham W (Nephew of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone would like to love and respect their elders but when they see them lose their memory and intelligence, it can be difficult to keep to that. However, the staff at Blackdown, even with the most difficult of charges, do keep to that and act very caringly and with great respect. The staff are always
professional and find some way to keep everyone harmonised with everyone else. In this sense, they are like mothers to their charges. Dealing with someone who has dementia can be very trying. So, you have to have a full heart and good training and understanding to look after such people with the sort of inspiring care and compassion that you see at Blackdown. I am so grateful to them and wish everybody who unfortunately gets into this debilitating situation, has the good fortune to enjoy the same beautiful love and support that the people here enjoy. It is wonderful what the nurses do and they deserve to be richly rewarded for their overflowing love and kindness.

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Review from Shaun D (Son of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered the home in August 2016. It was traumatic for her to go there, but we had run out of options due to factors beyond our control, we were greeted by friendly staff who gave us reassurance that mother would be ok.
Mother did have a fall 1 night and there were some issues with a call
bell at night early on in her stay, however, these issues were discussed with the owner and amicably resolved to the families satisfaction.
We visited every day and found the care and affection given to all residents was truly sincere, mother was at the home for 8 months and we ended up considering the staff as friends not just carers. On her passing, several staff members attended her funeral and showed genuine grief at her passing and offered us as much comfort as possible.
I would have no qualms about recommending this care facility to anyone unfortunate enough to require such care.

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Blackdown Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Blackdown Nursing Home is calculated as follows: ( (116 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 143 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blackdown Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Tracy

Tracy Lowe

Job Title: Finance Manager

Joined: 2000

Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.


Marta

Marta Broyd

Job Title: Director

Joined: 2019

I have worked in Social Care for over 19 years, working my way up from support workers.
I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.


Frequently Asked Questions about Blackdown Nursing Home

What types of Care is Blackdown Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blackdown Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Blackdown Nursing Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Blackdown Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blackdown Nursing Home to the centre of Tavistock?

3.8 mile(s) as the crow flies, distance by road may be significantly further.