Our fees aur based upon care needs, we also have a visiting hairdresser and chiropodist whose services are not provided with in our fees.
Visiting times is to suit the requirements of the Residents. For business appointments please call Elaine Holliman
There is a car park with over 10 spaces
Chollacott House Nursing Home & Drake Unit has a Review Score of 9.8 (9.811) out of 10, based on 26 reviews in the last 2 years. Over all time Chollacott House Nursing Home & Drake Unit has 69 reviews.
Review from Dawn J (Respite Resident) assisted by family/friend published on 19 March 2025
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Overall Experience
4.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this really positive review following your recent stay with us at Chollacott House. It's lovely to read that you had a very good respite stay and found Chollacott House to be a warm and friendly place to stay.
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Review from Barbara C (Wife of Resident) published on 19 March 2025
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4.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this really positive review of your experience with our Care and Nursing Team at Chollacott House in Tavistock, Devon. Thank you for highlighting our excellent activities co-ordinator - his energy and creativity appear boundless:)
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Review from Hilary F (Wife of Resident) published on 10 March 2025
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon Hilary. Thank you so much for taking the time to leave this really lovely 5 / 5 Star Review of your experience with our Care and Nursing Team at Chollacott House in Tavistock. It's lovely to read that your husband has been made to feel very welcome, that you as a family are happy that he is in a safe and friendly environment, and that he has been taking advantage of trips out in the mini bus! We are very fortunate to have a fantastic team at Chollacott House - and I know they will really appreciate your kind feedback. Kindest regards.
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Review from Tony I (Husband of Resident) published on 17 December 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon. Thank you so much for taking the time to leave this 5 Star review of your experience with our care and nursing team at our Chollacott House Nursing and Residential Care Home. It's really kind of you to highlight our excellent nursing and care teams and the great work that they do. It's lovely that you feel that Chollacott House is a great home for you wife to be.
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Review from Ian G (Son of Resident) published on 22 November 2024
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4.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to write this positive review of your experience, and that of your dad, at our Chollacott House Care Home with Nursing. It's really lovely to read that your dad's care always appears to be very good and that he is often encouraged to take part in activities, which he really enjoys, and which you find to be wonderful. I know our care and nursing team will be really pleased to read your kind words.
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Review from W D (Wife of Resident) published on 20 November 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for leaving this really lovely review of your experience with our Care and Nursing Team and Care and Nursing Home at Chollacott House. It's lovely to read that the care was professional, understanding and kind, that our care team were wonderful at understanding your husbands needs and that he had a very happy stay. Thank you again for your kind words, I know our team at Chollacott House will really appreciate them.
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Review from D W (Daughter of Resident) published on 2 October 2024
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4.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for taking the time to leave this really lovely feedback relating to your experience with our care and nursing team at our Care and Nursing Home at Chollacott House. It's lovely to read that your mum is motivated and getting involved in the activities as much as she can. Thank you again for your kind words, I know the team will really appreciate them.
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Review from M S (Son of Resident) published on 1 October 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for taking the time to publish these kind words in relation to our care and nursing team at our Chollacott House Care and Nursing Home. It's lovely to read that our care and nursing team and the whole experience has been 'first class' and that your mum has settled in well. I can only agree with your comments referencing our activities co-ordinator - he is fantastic - always coming up with new and interesting ideas and surprising us all with the scale and frequency of events and activities that he inspires in the home - noting that many are very much a team effort with the rest of the care team and indeed our residents getting very much involved in not just attending events and activities but in creating them in the first place. Thank you again for your kind feedback, I know the team at Chollacott will really appreciated it.
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Review from Tina A (Daughter of Resident) published on 11 September 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello Tina A. Thank you so much for taking the time to leave this really lovely review of your experience, and importantly, that of your Dad, with our Care and Nursing Team at Chollacott House, our Care and Nursing Home in Tavistock, Devon. It's really lovely to read that our care team are caring and friendly, that nothing is too much trouble for them, and that your dad is very happy and really well cared for. I know the manager and her team will be really pleased to read your kind words. Kindest regards, Nathan.
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Review from F R (Husband of Resident) published on 1 August 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this positive review of your experience, and that of your wife, with our Care and Nursing Team at our Chollacott House Care and Nursing Home in Tavistock, Devon. It's lovely to read that you find Chollacott House to be very welcoming with pleasant surroundings, that our care team are always smiling, and that the atmosphere makes the home very comforting. I have to agree, that is exactly the Chollacott House experience I get whenever I visit - and I enjoy visiting Chollacott House. I know the manager and her team will be happy to read you kind words. Kindest regards.
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Review from L S (Daughter of Resident) published on 1 August 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this 5 / 5 Star review of your experience with our Care and Nursing Team at our Chollacott House Residential Care Home with Nursing in Tavistock, Devon. It's lovely to read that our care and nursing team were very friendly to your Mum and the rest of your family. Thank you again for this kind feedback. Kindest regards.
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Review from Naomi M (Daughter of Resident) published on 8 July 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon Naomi. Thank you so much for taking the time to write and post this really detailed and positive review of your experience with our care and nursing team and our Chollacott House Care and Nursing Home in Tavistock. It's really lovely to read how well your dad was looked after, 'always safe, clean and well cared for'. It's lovely to read how the management team were supportive to your family. Thank you, in particular, for highlighting the amazing work of our care and nursing team at Chollacott House - their jobs are really very skilled and complex, balancing residents' care needs and best interests along with the need to promote choice and independence and the concerns and expectations of family members and friends etc. I know I've said this before, but never any harm in repeating, whenever I visit Chollacott House I leave really hoping that there are people like the manager and her team around when I need them! Thank you again for this insightful feedback.
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Review from T D (Resident) published on 5 March 2024
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to post this 5/5 star review of your experience with our care and nursing team and our care and nursing home, Chollacott House in Tavistock. It's always great when we receive feedback from our residents and lovely when that feedback is a full house like yours! We're all really pleased that you are happy at Chollacott House. Kindest regards.
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Review from Victoria C (Granddaughter of Resident) published on 7 December 2023
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5.0 out of 5
Reply from Nathan Stone, Director at Chollacott House Nursing Home & Drake Unit
Good afternoon Victoria C. Thank you so much for taking the time to write and post this really lovely review of your experience with our Care and Nursing Team at our Care and Nursing Home at Chollacott House in Tavistock. It's lovely to read about how friendly, considerate and compassionate our care team have been. I can only agree, we have a fantastic care team (and management team) at Chollacott House - whenever I visit I leave thinking, 'I hope there are people like that around when I need them!' Thank you again Victoria, I know the registered manager and her team will be really touched by your kind words. Kindest regards.
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Review from Marjorie C (Resident) published on 28 November 2023
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello Marjorie. It's not very often that we get reviews posted directly by our residents - so it's all the more special when it does happen. Thank you for posting this 5 / 5 Star review of your recent stay with us at Chollacott House. It's really lovely to read that you enjoyed your stay and thank you for the help you offered to enable others to enjoy them as well. Kindest regards.
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Review from C J (Daughter of Resident) published on 22 November 2023
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for taking the time to leave this really positive and lovely review of your experience with our Care and Nursing Team at our Care and Nursing Home, Chollacott House, in Tavistock, Devon. It's lovely that our care team are always smiling and happy to help. It's also lovely to learn that you are able to rest easy knowing that your mum is in good hands. I know the team will really appreciate this really lovely feedback in recognition of what they do. For my part, I can only agree, we have a great team at Chollacott House and we all really appreciate all that they do. Kindest regards.
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Review from Jayne G (Daughter of Resident) published on 22 November 2023
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5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello Jayne, thank you so much for taking the time to leave this really lovely 5-star review of your experience with our Care and Nursing Team and our Care and Nursing Home, Chollacott House, in Devon. It's lovely to read that your Dad loves taking part in activities and events. I have to agree, that the activities coordinator is excellent - every home needs one like him (but we're keeping him!). Of course, he could not do what he does with the excellent work of the rest of the team around him - we've got a fantastic team at Chollacott House! Thank you again for your kind feedback.
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Review from Karis F (Daughter of Resident) published on 8 November 2023
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5.0 out of 5
Reply from Nathan Stone, Director at Chollacott House Nursing Home & Drake Unit
Good afternoon. Thank you so much for taking the time to leave this really lovely, almost glowing, review of your experience with our care & nursing team and care and nursing home at Chollacott House in Tavistock. It's really lovely to read how well your dad was cared for and how much he enjoyed his time at Chollacott. We have a fantastic team of managers, nurses and carers who are incredibly well supported by the activities co-ordinator. He has been at Chollacott for several years and his enthusiasm for the role and dedication to the happiness and well-being of residents never ceases to inspire my admiration. Thank you again for this lovely and kind feedback, our care teams do a really difficult and highly skilled job and it's really lovely for them to receive feedback and acknowledgement such as yours. Very much appreciated by us all. Kindest regards.
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Review from Robert G (Son of Resident) published on 3 November 2023
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Overall Experience
5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello. Thank you for taking the time to publish this 5/5 star review of your experience with our Care and Nursing Team at our Chollacott House Nursing Home in Tavistock, Devon. It's really nice to read that you are very happy with the care and support that you father has received. I know our Care Team will be really happy to read this. Thank you again.
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Review from Michael O (Husband of Resident) published on 9 August 2023
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Overall Experience
5.0 out of 5
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello. Thank you so much for this really kind and positive review of our care team and care home at Chollacott House in Tavistock. It's really lovely to read that you and your wife receive first class support and that your wife comes alive - I presume when she sees our fantastic activities co-ordinator/provider? It's lovely to read that it's the best you have ever experienced 'top of the class - five stars'. I know the resident manager and her team will be really delighted to read your kind words. Kindest regards.
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The Review Score of 9.8 (9.811) out of 10 for Chollacott House Nursing Home & Drake Unit is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Chollacott House Nursing Home & Drake Unit is calculated as follows: ( (251 Excellents x 5) + (54 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 307 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chollacott House Nursing Home & Drake Unit is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Nov 2022
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Job Title: Registered Manager
Registered Manager of Chollacott House in Tavistock.
