Eastleigh Care Homes (East Street)

90-91 East Street, South Molton EX36 3DF
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9.5 11 Reviews
  • Eastleigh Care Homes (East Street), South Molton
Eastleigh Care Home (East Street) provides quality, individual care in a converted Georgian property which offers a comfortable and homely environment in attractive surroundings. A range of care services are available, including dementia care and residential care for those who require general day-to-day support. Palliative care is also available, providing care and support for residents and their families who have an advanced progressive illness.

Residents have their own personalised activities programme during their time at the home, which provides many social, psychological and physical benefits. It also enables them to retain a sense of independence and identity as they are able to take part in activities, pastimes and hobbies that they have a particular interest in.

Residents are welcome to invite visitors to the home and there are no restrictions on visiting times. They are also welcome to join their loved ones for a meal at the home. All meals are tasty and nutritious and residents have the option of cheese and biscuits or fresh fruit as an alternative to dessert.

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Care Provided by Eastleigh Care Homes (East Street)

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sarah Coull (Home Manager)
  • Admission Criteria
    • Ages 25+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Eastleigh Care Homes (East Street)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Eastleigh Care Homes (East Street) Reviews (11)

9.5

Eastleigh Care Homes (East Street) has a Review Score of 9.5 (9.495) out of 10, based on 9 reviews in the last 2 years. Over all time Eastleigh Care Homes (East Street) has 11 reviews.

Overall Experience

  • 10
  • 1
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Date Published

11
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5
9
2

Review from Julie B (Daughter of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been an Eastleigh resident for just over a year she is happy and content enjoys the activities and outings. She is always clean and tidy, and I have no worries as I know she is well looked after. The staff always make me welcome they are helpful and friendly always. The home is warm, comfortable,
clean with very nice decor. We appreciate all the staff input and support they have given us as a family.

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Review from S B (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say? The staff are all wonderful in every way. They go above and beyond their duty of care. The building itself is very welcoming and has a feel of calm.

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Review from S M (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcomed with a smile by any staff I encounter on my visit. Always offered a cup of tea whilst I sit with my mum. Mum is always clean and tidy, she is always treated with dignity and the staff are very aware of her needs. I am more than happy that my mum lives at such a caring place.

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Review from M B (Partner of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience after 7 years with a relative in care at Eastleigh Care Home. The staff are always helpful and have a positive attitude if there is a problem it will be addressed and resolved. The home itself is very welcoming to visitors with good activities available for those who wish to join in. There
is genuinely a sense that all who work there care about the residents and their families.

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Review from Maureen U (Wife of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eastleigh Care Home, from the top lady to the cleaners, show great understanding of the needs of elderly and mentally infirm people. They have the kindness and patience of a saint, which obviously reflects their training. There is a cohesive atmosphere where everyone seems to be working
from the same hymn sheet! They are friendly and helpful to each other as well as the residents. It has a family atmosphere. Activities are numerous and varied and the care staff seem to enjoy and enthuse even the most disabled to join in. As a frequent visitor to my husband, I too am treated with respect and dignity, yes, even love. Have made many friends of residents and families, which Eastleigh encourages. In many institutions, items 'go missing'.

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Review from M W (Sister of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother has been admitted in September of 2023 as a resident at Eastleigh we have all been overwhelmed by the welcome care and kindness from all the team. My brother is so happy and we are so relieved to see how well he has settled in. It is truly a home-from-home in the very best one would
wish for. God Bless them all.

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Review from Leah T (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving my mother to a care home was a difficult decision for my brother and me. She was already in her 90s.
My mother has now been a resident at the Eastleigh Care Home for over two years. She is well, happy, and has flourished.
She has gained weight and enjoys the activities. She is settled and enjoys
life. The care staff are kind, and known to me by name - her individual idiosyncrasies are catered for and physically she is well looked after. All care staff are professionals and I am kept updated on any issues relating to Mum’s health. Thank you to the two members of staff reception who are worthy of a particular mention. I live a couple of hundred miles away and still work so visits are not as frequent as I would like however, a member of staff arranges a weekly video call so that Mum and I can chat and laugh together.
The video calls, supplemented by my brother's visits, are invaluable and have made the whole set-up work for us as a family.
Overall, I feel the care given at Eastleigh is exceptional.

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Review from Maggie F (Wife of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At Eastleigh Care Home, over the past year, my husband has been treated with kindness, politeness, care and respect. He acknowledges that the staff listen to him and takes time to get to know him. They are willing to continue to encourage him to take part in activities, despite the fact that the answer
is generally negative. As a visitor to the home, I have always received a warm welcome and the caring staff will take time to say hello and also make me feel very welcome.

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Review from Kate L (Wife of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Eastleigh for 6 months and has been treated with great care and kindness. His wishes are respected and every help extended to make his life as comfortable and happy as possible. I can't praise the staff enough, they work so hard and are always so cheerful. I am made to feel welcome
when I visit and communicated with when needed. I can return home knowing he is safe and really well cared for.

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Review from D F (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were residents at Eastleigh Care Home, my father for 3 months, my mother for five years. Throughout their time there they were treated with kindness, care and respect with their wishes and dignity always born in mind. Their end of life treatment was carried out with great care and compassion.
The staff communicated with us regularly and when needed and always welcomed us when we visited.

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Review from Anne J (Daughter of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Eastleigh you can leave your relative in confidence they will look after them well. The staff are caring, good at their jobs and cheerful!

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Current Review Score: 9.5 (9.495)

Overview of Review Score

The Review Score of 9.5 (9.495) out of 10 for Eastleigh Care Homes (East Street) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Eastleigh Care Homes (East Street) is calculated as follows: ( (86 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 105 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.733 Points relating to the number of positive Reviews for Eastleigh Care Homes (East Street) is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 9 Positive Reviews ÷ 10.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (0)

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Meet the Team (1)

Sarah

Sarah Coull

Job Title: Home Manager

Joined: 2024

Frequently Asked Questions about Eastleigh Care Homes (East Street)

What types of Care is Eastleigh Care Homes (East Street) registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eastleigh Care Homes (East Street) provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eastleigh Care Homes (East Street) have?

There are 46 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Eastleigh Care Homes (East Street)?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eastleigh Care Homes (East Street) to the centre of South Molton?

0.1 mile(s) as the crow flies, distance by road may be significantly further.