Greenslades Nursing Home

Willeys Avenue, Exeter EX2 8BE
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9.7 90 Reviews
  • Greenslades Nursing Home, Exeter
The team at Greenslades are passionate about enriching the lives of their residents, each and every day, providing care with dignity and compassion.   

Providing nursing, dementia and palliative care, they also offer respite care breaks, which can be booked in advance. These are ideal for carers in the community, who would like to plan a short break themselves, knowing their loved one is in safe hands. These breaks can be for just a couple of weeks, or longer if desired.

The home-cooked food prepared by the chef is delicious, from roast dinners with all the trimmings, to fish and chip Fridays, home-made soups and lighter bites. There is also home-baking every day for afternoon tea.   

This summer, the residents have been enjoying growing their own produce, from radishes and onions, to carrots and tomatoes, which the chef has used in the kitchens. There are raised beds in the gardens, perfect for residents and families who love gardening together. And for those who prefer to watch the wildlife, there are two conservatories overlooking the enclosed gardens.

The bedrooms at Greenslades are spacious and beautifully decorated, with residents encouraged to bring their own items and small pieces of furniture, to truly make them feel at home.

The home also has a hair salon for regular appointments with the hairdresser. And the residents often enjoy pamper sessions in the salon and the relaxation room, with manicures and hand massages. And in the lounges, they enjoy a variety of activities, from games to gentle exercise and music sessions.

A recent addition to the home is a giant interactive tablet, where the residents can play games and test their knowledge.   

And the community are embraced into life at Greenslades, from students who visit regularly, to family and friends, who are welcome at any time. Residents also enjoy regular canine visits too!

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Care Provided by Greenslades Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Meghann Bowden (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Greenslades Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,389

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for nursing care start at £1389 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Greenslades Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Greenslades Nursing Home Reviews (90)

Total of 90, showing 1-20
9.7

Greenslades Nursing Home has a Review Score of 9.7 (9.667) out of 10, based on 36 reviews in the last 2 years. Over all time Greenslades Nursing Home has 90 reviews.

Overall Experience

  • 47
  • 35
  • 2
  • 4
  • 2

Date Published

90
6
14
36
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Review from Samantha C (Daughter of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been wonderful to see the improvements in my mum's mental and physical health since moving into Greenslades. She is clean, well-fed, bright and happy. The staff are fantastic with her and have taken the time to get to know her well. Mum really enjoys the variety of activities and loves having
the company of the other residents and staff. The food is excellent and mum enjoys it all. It is a huge relief to our family to know that Mum is so well cared for and is happy and thriving, despite her Alzheimers.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you so much for your kind words, our team at Greenslades will be so proud to read your comments. We're thrilled to hear about the positive changes in your mum's well-being since joining us. Our team takes great pride in providing personalised care and creating a warm and engaging environment, ensuring residents feel happy and supported. Knowing that your mum is thriving and enjoying her time here means so much, thank you for trusting us with her care.


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Review from C C (Son of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home were excellent during my father's stay. Nothing was too much trouble for them and they were always welcoming. They were happy to chat about what had happened during the day. The room was a good size and the lounge was very homely. Although Dad was only there for a short time his
care and attention were greatly appreciated.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your kind words. We're so pleased to hear that you felt so welcomed and supported during your father's stay with us at Greenslades. It's heartening to know that our team could provide the care and attention he needed, even for a short time. Your appreciation means so much to us, and we're glad we could make his stay as comfortable as possible.


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Review from Vicky W (Partner of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff to be very professional, kind and helpful. The home was always clean and they were having home improvements done as well, painting etc. The staff were approachable and would always answer any questions you had.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your thoughtful feedback for the team at Greenslades. We're so pleased to hear that you found our staff professional, kind and approachable. Maintaining a clean and welcoming environment is very important to us and we're glad you noticed our ongoing improvements.


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Review from A P (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are really friendly and caring and helpful my parent classes them as friends. The bedroom is always kept clean and tidy, clothing and bedding always looks fresh.
The food is of good quality and plenty of it, drinks are readily available.
There are plenty of daily activities to keep everyone
occupied and you do have the choice to participate or not - nothing is forced onto you.
There is a social media page where you can see what the nursing home has been doing so for families who cannot visit as often they can see what activities the residents are participating in.
The home is very quick to get in touch if there are any concerns with my parent which is very reassuring to us all.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your kind words for our team at Greenslades. We're so pleased to hear that your parent feels so at home and holds the staff in such high regard. It's wonderful to know that the cleanliness, quality meals, and daily activities bring such comfort and enjoyment. The team will be delighted to read your kind words, thank you.


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Review from Juliette H (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is extremely happy there! Whenever a medical problem arises they are so quick to act on it and resolve it. Couldn't ask for better care.
All in all, I am so relieved that Mum is in such a lovely safe environment where I know that she is being cared for to such a high standard. The staff are amazing.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for sharing such a positive review for Greenslades. It's wonderful to know that your mum feels so happy and safe in our care, and that this gives you such peace of mind. Our staff are dedicated to providing the highest standard of care, and your kind words mean so much.


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Review from S D (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely with lovely gardens, the interaction with the residents is really good and they hold various coffee mornings etc, the food is superb with a lot of choice, I would highly recommend this home.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you so much for your kind recommendation for Greenslades. The team will be delighted to read your comments. It's wonderful to hear that you appreciate the lovely gardens, engaging activities, and varied menu options. Your feedback is greatly appreciated, thank you again.


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Review from Lin R (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident since October 2023 and has settled in really well. She completely accepts Greenslades as her home.
The carers and nurses are kind and help to make her feel at ease.
I appreciate all they do for my mum!
Her bedroom is cleaned daily and my mum enjoys the food.
It always
breaks my heart to leave as I can only visit once a week due to living in North Devon, but I know she's looked after and her needs are attended to.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you so much for your kind words about our team at Greenslades, we're delighted to hear that your mum has settled in so well and feels at home here. It means a lot to us that you trust us with your mum's well-being and feedback is greatly appreciated!


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Review from Greg P (Son of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic end-of-life care for my mum, primarily down the quality of the staff. I found everyone to be incredibly supportive, responsive, knowledgeable and caring. Furthermore, nursing staff made numerous phone calls to update me of any immediate changes to my mum's health so I could change plans and
be with her. Greenslades is fairly central in the city and while it didn't have gardens like a few other homes, it was very clean, had decent food and is very well run. I can thoroughly recommend for a family member.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your review for Greenslades, especially written at such a difficult time, the team will be touched to read your kind words and personal recommendation.


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Review from C H (Wife of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my husband is receiving. The staff are excellent very caring and friendly. Nothing seems to be too much for them and do everything with a smile on their face. A very happy atmosphere. Thank you

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you so much for your wonderful review! We're delighted to hear that your husband is receiving excellent care and that our staff have made such a positive impression on you. Creating a warm and friendly atmosphere is incredibly important to us, and we're thrilled that you've experienced that firsthand. We greatly appreciate your kind words and will continue to strive for excellence in all aspects of our care.


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Review from K T (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Utterly wonderful environment for the residents. Daily activities including dancing, gardening, pottery, arts and crafts with lots of family interaction encouraged. A welcoming environment for residents and family. My mother is happy and smiling and gets lots of attention and care. Staff absolutely
amazing without them she wouldn't be here. Highly recommend.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your wonderful review, the team at Greenslades work so hard to enrich the lives of their residents with so many wonderful activities and experiences and will be delighted to read your comments.


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Review from Fiona H (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenslades Nursing Home offers everything you could wish for in a nursing home. It is like a second family to residents and relatives. The standard of care is excellent and each resident is treated as an individual. There is love and laughter in abundance. I am so grateful to everyone in the Greenslades
team.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your five-star review of Greenslades; we have passed this to the wonderful team, who will be touched to read your comments.


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Review from F B (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a friendly atmosphere in the home and my mother with physical health problems/mobility issues and dementia has settled in well. Staff are kind and caring. Residents are offered a range of activities.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your review for Greenslades, it's lovely to hear how well your mother has settled in - the staff are certainly fantastic there.


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Review from N M (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Excellent, caring staff, friendly and approachable.
Room was very tired and no bedside light, so my mother could not turn light on and off at night. Very noisy alarm system outside her room. No accessibility to power sockets if patient cannot get out of bed. Curtains tatty. Gutters blocked above the
room so excessive rain bashing against windows.
Although the staff are excellent the building needs a revamp!

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your kind words of praise and high scores for our team. We are sorry to hear the environment of the home has fallen short and would like to reassure you that plans are in place for a revamp with improvement works coming up.


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Review from Kevin P (Son of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Greenslades for twenty months, during that time her care by the staff was exemplary. They showed her kindness, empathy and dignity, which made the last few months and weeks of her life easier for us all to get through. The staff work so hard but always had smiles on their faces and were
always very welcoming. Thank you from us all to everyone at Greenslades.

Reply from Kate Yates, Communications and Content Specialist at Greenslades Nursing Home

Thank you for your review for Greenslades, especially written at such a difficult time, the team will be touched to read your comments.


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Review from Richard B (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 21 months my dad was resident at Greenslades. I could not have been more happy with the care he received. Many of the care staff who were working there when he first arrived cared for him for the whole of his stay. The staff were universally kind and seemed to fully understand his needs.
I was always able to visit whenever I wanted without an appointment and always found him well looked after in every possible way.

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Review from S W (Friend of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a wonderful time visiting my friend at Greenslades Nursing Home during the Christmas period. We were amazed to see all the festive activities
that were planned with residents and how happy my friend is. We felt as though we were part of the family and had known everyone for years. The way the
staff welcomed us was priceless. We left feeling incredibly confident that our friend will have a fabulous Christmas with the Greenslades team. Thank you guys for everything.

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Review from Nicky U (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The last 6 months have seen massive improvements and I know that Dad is in good hands. The Christmas events put on in December for residents, friends and family were brilliant, not to mention how lovely the home was decorated.
It's a tough decision to put your loved one in residential care but at Greenslades,
it feels like the staff are looking after their own family, which makes me very happy.

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Review from Tim M (Son of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring staff who are always friendly and inclusive towards both my mum and us as visitors.
Many interesting and appropriate activities are organised including pamper sessions, art, music and games.
Great home-cooked food which Mum loves!

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Review from A O (Son of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and caring team. Great manager. Specific items that need changing are redecorating, vinyl instead of carpet where sensible, online access to resident's care records and named main carers. I know that the manager is aware and pushing for these things. Come on, Sanctuary, invest a little
bit more in a fantastic team.

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Review from K P (Regular Volunteer) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing friendly staff. Always there to help when in need with fantastic communication. Always a good range of activities for the residents very inclusive and all person-centred. Everybody treated like family including the relatives.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Greenslades Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Greenslades Nursing Home is calculated as follows: ( (307 Excellents x 5) + (93 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 420 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenslades Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Meghann

Meghann Bowden

Job Title: Home Manager

Joined: 2023

I started off in care when I was 19, looking after my father and decided this was what I wanted to do for a career as I wanted to make a difference.


I have worked my way through all roles in all different sectors of social care to get to where I am now. I have been in management for 10 years now and I wouldn’t change a thing.


Care is my life and passion and I love learning something new every day. I am honoured that I can say that I truly love what I do and I am privileged and lucky to have a career with a company that shares the same passion.


John

John Lake

Job Title: Registered Mental Health Nurse

Joined: 1997

I am proud to have worked here for over 25 years. I treat all our residents with dignity and respect, ensuring everyone receives person-centred care.


Richard

Richard Hanmore

Job Title: Administrator

Joined: 2017

I find my role very satisfying, I enjoy helping the families and friends of our residents with whatever they may need.


Frequently Asked Questions about Greenslades Nursing Home

What types of Care is Greenslades Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenslades Nursing Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Greenslades Nursing Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Greenslades Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Greenslades Nursing Home to the centre of Exeter?

0.5 mile(s) as the crow flies, distance by road may be significantly further.