Greenslades Nursing Home

Willeys Avenue, Exeter EX2 8BE
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9.7 90 Reviews
  • Greenslades Nursing Home, Exeter
The team at Greenslades are passionate about enriching the lives of their residents, each and every day, providing care with dignity and compassion.   

Providing nursing, dementia and palliative care, they also offer respite care breaks, which can be booked in advance. These are ideal for carers in the community, who would like to plan a short break themselves, knowing their loved one is in safe hands. These breaks can be for just a couple of weeks, or longer if desired.

The home-cooked food prepared by the chef is delicious, from roast dinners with all the trimmings, to fish and chip Fridays, home-made soups and lighter bites. There is also home-baking every day for afternoon tea.   

This summer, the residents have been enjoying growing their own produce, from radishes and onions, to carrots and tomatoes, which the chef has used in the kitchens. There are raised beds in the gardens, perfect for residents and families who love gardening together. And for those who prefer to watch the wildlife, there are two conservatories overlooking the enclosed gardens.

The bedrooms at Greenslades are spacious and beautifully decorated, with residents encouraged to bring their own items and small pieces of furniture, to truly make them feel at home.

The home also has a hair salon for regular appointments with the hairdresser. And the residents often enjoy pamper sessions in the salon and the relaxation room, with manicures and hand massages. And in the lounges, they enjoy a variety of activities, from games to gentle exercise and music sessions.

A recent addition to the home is a giant interactive tablet, where the residents can play games and test their knowledge.   

And the community are embraced into life at Greenslades, from students who visit regularly, to family and friends, who are welcome at any time. Residents also enjoy regular canine visits too!

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Care Provided by Greenslades Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Meghann Bowden (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Greenslades Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,389

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for nursing care start at £1389 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Greenslades Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Greenslades Nursing Home Reviews (90)

Total of 90, showing 21-40
9.7

Greenslades Nursing Home has a Review Score of 9.7 (9.667) out of 10, based on 36 reviews in the last 2 years. Over all time Greenslades Nursing Home has 90 reviews.

Overall Experience

  • 47
  • 35
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  • 4
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Date Published

90
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14
36
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Review from B H (Regular Volunteer) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a friendly group of people. They have so much patience and kindness for the people in the home. I have learnt so much from them and hope to learn even more! They have been so welcoming to me as a volunteer and have helped me to expand my interest in care and working with people.

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Review from Carolyn L (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a difficult year for myself and I knew the Christmas season would be particularly hard, but thanks to all the Greenslades team my mum and myself have been able to make some wonderful lasting memories. Nothing has been too much trouble. Christmas decorations and lights a plenty, music,
entertainment and warm welcoming feeling in the home throughout the whole of December with plenty of opportunity for family and friends to join in. A lovely Christmas lunch and a day spent with my Greenslades family. Thank you all so much, well done everyone.

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Review from T C (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is from March 2023 to December 2023, it's about residents and workers both. Since March 2023 I had to make the painful decision that broke my heart to to put my lovely dad in a care home and I chose Greenslades due to its name and quirky building and kind nature. And I was right, everyone
both residents and workers are amazing, lovely people with very kind, caring hearts. I'm very fond of everyone there and the workers for taking such good care of my dad, while my son relapsed cancer and I got cancer in September, life has been tough. But I'm very happy with his care and I know he's being looked after and he's very happy and that's very important to me. 5 stars for Greenslades.

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Review from K L (Granddaughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in the care of Greenslades for the past few years. I can see that she is happy and well cared for. The staff put on many different activities to cater to all the residents' abilities. It’s been wonderful to see her up and dancing and enjoying the music. Plus, of course wherever
there is cake she will be, so the coffee mornings are brilliant. I’ve always felt welcomed when I have visited the home and the staff are lovely and genuinely care.

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Review from Judith M (Respite Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived feeling lost (I had been passing out). I heard staff laughing and chatting as they dealt with another room and realised this was a good home with lovely staff. I find the food excellent (like good home cooked food). This had improved my health. My husband was cooking and frankly he is not a
good cook.

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Review from Eilene H (Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tasty porridge. Nice room.

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Review from R L (Friend of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has made some huge improvements recently, they are such a fantastic team, they look after not only the residents but family as well, there's a real homely feel to the home and it looks like winter wonderland. Well done Team Greenslades.

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Review from Darren D (Son-in-law of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursing home.
Good, happy staff.

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Review from Jenny L (Sister of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers seemed to be very caring and understanding. All staff were considering our needs as well as the service user.

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Review from I L (Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after friendly helpful staff I've been here for four months and have been very happy here. I am on the ground floor which gives me easy access to the garden where I feed the birds and hedgehogs.

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Review from Paul B (Son of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had 5 weeks of respite at Greenslades and although it took 7-10 days to settle in, she came out having gained a little weight and was much less agitated. All the staff provided us with a warm welcome and detailed updates on request.

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Review from Lisa W (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and care shown to my father during the seven months he lived at Greenslades was excellent. All the nursing and care team were supportive of the family as we all navigated a difficult time in Dad's life. The nursing team liaised with the GP to ensure Dad was comfortable and well cared for
following a serious head injury. End-of-life care was dignified and we were given space as a family to support Dad in his final hours, privacy was shown but assistance was on hand if we needed it.

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Review from Jeanne E (Friend of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our visit, unannounced received such a welcome, our old friend had been reluctant to leave her home to go to Greenslades, yet the staff, the nurses, the carers were so kind, so patient and so thoughtful that she soon appreciated the move. Nothing was too much trouble for them. Our friend was able to
keep paintings, pictures, bedding covers in her room which looked homely and welcoming. We did not know that such compassion could last and it did until sadly she died. My grateful thanks for helping her last moments and holding her hand.

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Review from David E (Power of Attorney of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was frightened to go into a care home but grudgingly accepted a 'short-term' stay after recovering from a fall. We checked out the CQC, all good, then made an unannounced visit prior to her admission. It was perfect, clean, tidy and well-ventilated. An excellent menu and staff who were unfailingly
caring and thoughtful. Her stay was short but the care was exceptional and we are immensely grateful.

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Review from Heather B (Friend of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Greenslades Nursing Home to anyone who needs care and is treated with dignity. The staff are wonderful and they make you feel at ease. Nothing was too much trouble. My very dear friend who was in the home for just 13 months, from day one she got all the care and support, in other words,
well done Greenslades.

Reply from Sophie Middleton, PR Officer at Greenslades Nursing Home

Thank you for your glowing feedback. It's heartwarming to hear you were happy with the dignified care shown to your friend. I'll be sure to pass on your feedback. Thank you again.


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Review from Harold G (Husband of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From day one of leaving my wife at Greenslades Nursing Home, my overall feelings were good ones. Now six years further on, my feelings have not changed, if anything they have strengthened as my confidence and trust in the management and staff has increased. Which in turn gives me invaluable peace of
mind.

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Review from Chris W (Son of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum spent a very short time here and sadly peacefully passed away on the 2nd of October. During Mum's stay, the nursing staff were very kind, caring and supportive. A particular mention is worthy of two lovely staff who spent the last few days with Mum and us and totally showed compassion and kindness.
They worked under immense pressure from staff shortages but did not allow this to distract from spending quality time with Mum in her final hours. The care system is clearly struggling throughout the country, so it is not surprising that staff are under pressure. They work long hours and are expected to cope. We are so truly grateful for all the care and attention we were provided and on behalf of Mum, we thank you so much.

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Review from J B (Son of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for around a year and we could not be happier. The staff are fantastic, nothing is too much trouble. Mum loves the food, which is great as she was not really eating much before moving to Greenslades. The home is always clean and welcoming.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you so much for your wonderful review - it is so appreciated by our team. It's so wonderful to hear how your mum is doing with us at Greenslades. Best wishes, Fae


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Review from Mark W (Son of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in Greenslades for just under a year.
The staff were so good, particularly when she was in her final days. They became her family and really cared.
Mum enjoyed the food and activities. She loved putting her feet in the paddling pool during the heatwave and the lollies - a lovely
touch.
Her room was always clean and she looked smart whenever I visited.
I had little to do with the manager or admin but near the end, the manager spent time with me and it was obvious she knew Mum and cared for her.
I will never forget their kindness.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you so much for your review and taking the time to review our home. Your kind words are so heart-warming and I am so pleased to hear how our team were there for you during the most difficult time. I am sure our team will miss your mum. Best wishes, Fae


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Review from E W (Daughter of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing staff and care staff were lovely and excellent. The admin side and staff numbers need to be addressed so there are sufficient staff to do the work. The admin side in the home needs attention.
The building - furniture is tied.
The nursing - care staff are amazing and what made it all
good.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Greenslades Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Greenslades Nursing Home is calculated as follows: ( (307 Excellents x 5) + (93 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 420 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenslades Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Meghann

Meghann Bowden

Job Title: Home Manager

Joined: 2023

I started off in care when I was 19, looking after my father and decided this was what I wanted to do for a career as I wanted to make a difference.


I have worked my way through all roles in all different sectors of social care to get to where I am now. I have been in management for 10 years now and I wouldn’t change a thing.


Care is my life and passion and I love learning something new every day. I am honoured that I can say that I truly love what I do and I am privileged and lucky to have a career with a company that shares the same passion.


John

John Lake

Job Title: Registered Mental Health Nurse

Joined: 1997

I am proud to have worked here for over 25 years. I treat all our residents with dignity and respect, ensuring everyone receives person-centred care.


Richard

Richard Hanmore

Job Title: Administrator

Joined: 2017

I find my role very satisfying, I enjoy helping the families and friends of our residents with whatever they may need.