Halwill Manor Nursing Home has a Review Score of 9.8 (9.768) out of 10, based on 8 reviews in the last 2 years. Over all time Halwill Manor Nursing Home has 22 reviews.
Review from Stephen W (Son of Resident) published on 28 September 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
We have often dropped in unannounced and have never seen anything
The atmosphere of the home is excellent. When entering it appears unlike a care home/house yet rather more as a large family home.
We are people who rarely give comments and seek high levels of quality yet it has been easy to say this place is excellent. As for the ratings, it has been difficult to rate activities and there is no 'not applicable or dont know' so say good.
I am very happy to recommend Halwill.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances C (Daughter of Resident) published on 22 January 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.768) out of 10 for Halwill Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.968 for Halwill Manor Nursing Home is calculated as follows: ( (90 Excellents x 5) + (3 Goods x 4) ) ÷ 93 Ratings = 4.968
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Halwill Manor Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Dec 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2017
Meet Sue, our compassionate and experienced Manager who has dedicated many years to providing exceptional care for her Service Users.
With a deep passion for creating a warm and welcoming environment, Sue has developed a reputation for being a true leader. From managing staff to overseeing resident care, Sue has a keen eye for detail and a natural ability to manage multiple tasks with ease.
As an empathetic and patient individual, Sue understands the importance of building strong relationships with residents and their families; she takes the time to listen to their needs and concerns and ensures that everyone feels comfortable and supported in their care journey.
With a long background in healthcare and management, Sue brings a wealth of knowledge to her role as our Registered Manager. Sue stays up-to-date with the latest trends and best practices in the industry and is always looking for new ways to improve the care experience for our residents.
