Ilford Park Polish Home

Ilford Park, Stover, Newton Abbot TQ12 6QH
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7.8 5 Reviews
  • Ilford Park Polish Home, Newton Abbot
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Care Provided by Ilford Park Polish Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Defence Business Services
  • Person in charge
  • Clare Thomas (Manager)
  • Admission Criteria
    • Need to meet Polish Resettlement Act 1947
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (10)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ilford Park Polish Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Ilford Park Polish Home Reviews (5)

7.8

Ilford Park Polish Home has a Review Score of 7.8 (7.803) out of 10, based on 1 reviews in the last 2 years. Over all time Ilford Park Polish Home has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
1
4

Review from E L (Daughter of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise this care home or the staff enough. They have been genuinely caring and compassionate and always treated my mother with dignity and as an individual.
They are 100% professional in what they do across all areas: management, carers and even cleaning and security staff.

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Review from Janet D (Daughter of Resident) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our mother and grandmother spent their final days in both the old and new Ilford Park Polish Home. Our family were always so delighted with the wonderful caring and professional attention given when we ourselves lived quite far away. We especially think of all staff in 2020 after such a difficult
year, who will still be offering services inclusive of respect to residents passed, for which we are so grateful.

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Review from Kasia (Daughter of Resident) published on 18 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to move mum from another nursing home to Ilford Park, what a refreshing experience that was. From the time when we knew we had to move her to the time she passed away, the home was excellent in their dealings with everything. The care she received was priceless. Up until the time mum arrived
there, I was always worried when I left mum after visiting, here each time I left I knew I was leaving her in very good hands. The communication was great, always updated, involved in decision making about her care. The staff are truly wonderful, very caring and treat the residents with great dignity. The place is made to feel very homely, good atmosphere, lots of activities going on around the home. This is how nursing homes should be run, a great testament to the management and their staff. Thank goodness mum was there.

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Review from Deborah H (Daughter of Resident) published on 29 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise the staff enough from management, carers, and everyone involved in the smooth running of Ilford Park. The care and friendliness is exceptional, I can walk away and know all mum's needs are being met. Everywhere is clean within the home and the outside is kept to a high standard too,
a walk around the gardens is so relaxing. The care they show to those they look after is shown to you too, as you walk through the door starting with a hello, and a smile as soon as you walk into reception.

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Review from R W (Daughter of Resident) published on 24 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely impressed by the genuine care shown by the staff here. It's a real family atmosphere and the nursing team go the extra mile to ensure my father is comfortable. It is homely and always very clean. My father has been in the nursing unit there for over two months having moved from another
care home. I am so pleased he is there.

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Current Review Score: 7.8 (7.803)

Overview of Review Score

The Review Score of 7.8 (7.803) out of 10 for Ilford Park Polish Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Ilford Park Polish Home is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.053 Points relating to the number of positive Reviews for Ilford Park Polish Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 1 Positive Reviews ÷ 19 = 0.053

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Ilford Park Polish Home

What types of Care is Ilford Park Polish Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ilford Park Polish Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Ilford Park Polish Home have?

There are 75 Single Rooms and 10 Couples/Companion Rooms.

What are the Facilities & Services at Ilford Park Polish Home?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ilford Park Polish Home to the centre of Newton Abbot?

2.6 mile(s) as the crow flies, distance by road may be significantly further.