The Lodge

22 Spicer Road, Exeter EX1 1SY
Submit a Review
9.9 75 Reviews
  • The Lodge, Exeter
Originally designed as a home for a successful Exeter family in the late 1880s, The Lodge is an impressive Victorian villa with extensions added throughout the years, with the latest completed in 2018. The whole home provides an excellent standard of accommodation to suit everyone, including suites for couples and it is still very much a home today, providing the highest standards of nursing and residential care to people who appreciate the sense of refinement with a homely ambience.

The Lodge's philosophy is to provide 'exceptional care for the individual' and it is evident in everyday life at The Lodge, from the fine dining experience, to the varied activities in the social calendar that cater for a wide range of hobbies and interests. Located in the heart of Exeter, The Lodge is a beautifully designed care home offering tailored residential, nursing, and respite care. With 50 thoughtfully furnished rooms, it provides a tranquil yet engaging environment for its residents. Surrounded by mature gardens and scenic views, The Lodge offers the perfect balance of serenity and accessibility. A lively activities programme encourages residents to explore their interests, with opportunities including music therapy, arts and crafts, and regular outings. Dining is a highlight, with delicious, chef-prepared meals served in a welcoming atmosphere that fosters community and conversation. The Lodge is a home where care, comfort, and connection come together seamlessly.

Show The Lodge on the Map

Care Provided by The Lodge

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Deborah Skinner (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for The Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,900
    • Self-Funded Nursing Care from £2,200
    • RESPITE Self-Funded Residential Care from £2,000
    • RESPITE Self-Funded Nursing Care from £2,300

  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact The Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Limited parking at the front of the building. Telephone for access to the rear of the building. Otherwise short term on street paid parking or a car park some 400 yards away, also paid.


The Lodge Reviews (75)

Total of 75, showing 41-60
9.9

The Lodge has a Review Score of 9.9 (9.929) out of 10, based on 30 reviews in the last 2 years. Over all time The Lodge has 75 reviews.

Overall Experience

  • 68
  • 7
  • 0
  • 0
  • 0

Date Published

75
3
10
30
45

Review from David P (Resident) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and friendly staff. Comfortable rooms and the food is good. For a care home, it is quite excellent. The only slight criticism is the bedsheets - not quite big enough and mattress pretty hard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maeve C (Mother of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my son several times during his five-week stay at The Lodge.
I always found the atmosphere very pleasant, relaxed and friendly. The staff were also helpful, friendly and cheerful to both my son and me. He was well cared for and happy and his stay helped in his recovery. Thank you all at The
Lodge.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for your review - it was a pleasure to look after your son during his stay and I'm delighted he has done so well.
Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacky H (Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my point of entry, my needs and care were assessed and met. All the staff showed care and kindness in every task including very private and personal care. The atmosphere at The Lodge is a cross between a four-star hotel and a family home. The food is excellent and always served well, taking into
account people's likes and dislikes. The activities are geared for the enjoyment of the clients. The management team have also been helpful in my aftercare.

Reply from Deborah Skinner, General Manager at The Lodge

This is a super review and I thank you so much for it. It was a pleasure to have known you for the short time you were at The Lodge and please pop in any time you can. You will always be welcome.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I F (Son of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a 2-week respite stay for my very elderly mother following a fall and a short time in hospital.
The care she received at The Lodge was first class.
Everyone we dealt with was kind, considerate and thoroughly professional. I could not speak more highly of them.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for this amazing review - we even got to enjoy mum's birthday party whilst she was with us and I wish mum all the very best for the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Son-in-law of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law has been here, I have been extremely impressed by the management and all the staff. Nothing is too much trouble and the home is a wonderful environment for anyone to live.

Reply from Deborah Skinner, General Manager at The Lodge

This is a super review from my resident's family - thank you so much. It is great to know that we are getting so much right for residents and families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy C (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so thankful that the Lodge had a room available for the last ten weeks of my mother's life. The staff did everything possible to make her comfortable as the inevitable end approached. They were caring and compassionate with strong leadership from the top. I was never made to feel a nuisance for
asking questions and seeking out answers. Every request was met with a positive response "yes we can do that" is their creed. I would wholeheartedly recommend the Lodge to anyone seeking first-class care for their loved one.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so very much for this lovely review, it was very kind of you to take the time and I'm only sorry that mum was with us for such a short while.
My thanks also to you for choosing The Lodge for mum to spend her end of life.


Debbie.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary V (Resident) assisted by family/friend published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I lived in the care home for 3 weeks convalescence following a lengthy stay in hospital. I felt safe and secure in a most welcoming environment. The staff were always cheerful and helpful which made me feel well cared for. I quickly felt and looked so much better. The food was excellent and well presented
and I was able to have my hair and nails done and an assisted bath. My thanks to everyone at The Lodge.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so very much for your review with carehome.co.uk, it is so very much appreciated. As always, if you need us you know where we are.
I hardly recognised you Mrs V, after my annual leave so I know there was a wonderful improvement from when I left!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T F (Husband of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Lodge is a well-run nursing home with very good facilities and an understanding general manager assisted by willing, helpful staff creating a caring, effective atmosphere centred on the residents, with a caring, efficient manner.
Relatives are warmly welcomed, the staff responding to queries and
suggestions. My wife has made good friends, is content and well looked after.
Requests for attention to aspects of her care are readily received but just occasionally the messages are not always relayed and effected in a timely manner. The activity programme is varied and interesting, presented by a lively imaginative individual. My wife has found things to stimulate and interest her for much of the time. All in all a very good, well-run care home.

Reply from Deborah Skinner, General Manager at The Lodge

My thanks for this review and I apologise if there was any delay in communication, we will always endeavour to put this right and learn. It has been a complete pleasure to have known you and your wife and you have both been invaluable with comment and social interaction.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Veronica P (Wife of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled in well and been happy for the last five months.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for your review. We always try to do our very best for residents, from rooms to food and drink and for welfare in general. It is a pleasure to have your husband with us and to know the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth S (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at The Lodge for 11 months. During that time he was always treated with the utmost respect by all the staff in the home. He was nursed with such care as he became more frail in his last few months and always looked comfortable. My brother and I will always remember the support
we were given and the compassion shown as Dad peacefully slipped away at the age of 96. I am so pleased I chose The Lodge for my Dad.

Reply from Deborah Skinner, General Manager at The Lodge

This is a great review and I thank you so much for it. The resident and family mentioned in this review became part of The Lodge ‘family’ to all of us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Moyra H (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was at The Lodge Nursing Home for the last year of his life. He had various care needs associated with his poor mobility and eventually palliative care needs, due to terminal liver cancer.
Without exception ALL the staff were superb. They were attentive, respectful and professional at all
times.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for the super review - it is much appreciated. We miss your father very much - nobody telephones me so many times a day as he did!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y S (Daughter of Resident) published on 13 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a number of homes in the area, it was decided that my father would spend his remaining weeks at The Lodge.
This was the best decision. All the staff were very friendly and welcoming to both my father and his family. The surroundings are clean, light, and feels very homely. My father
was kept comfortable and well looked after during his final days.
With so many social events, great menu choices, lovely gardens and friendly atmosphere, I just wish my father had moved in a lot earlier.
Thank you to all the staff.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so much for this review - it was a pleasure to have looked after your father and to have met his family. I too, am sorry that we didn't meet earlier. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane M (Daughter of Resident) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge is an exemplary nursing home; my mother spent the last four years of her life here when the symptoms of Parkinson's disease became too challenging for her to live independently. The environment and facilities are excellent, whilst maintaining a comfortable, home-like ambience. The staff are
simply wonderful - knowledgeable, professional nurses who forged strong relationships with my mum, herself a former nurse teacher, and carers who quite simply loved her - watching her face light up as a favourite member of staff came into her room, particularly after she had lost the ability to speak for herself, gave us much comfort, knowing they had her trust as they looked after her needs.
The end of life care exceeded even our high expectations; not only did my mum receive outstanding care to the end but the staff also cared for my sister and I as we spent the final days at her side. Food, hugs and space were given as needed, making an incredibly difficult, sad time more bearable.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for this review. We all enjoyed your mother and her family at The Lodge and will miss them all. It is so satisfying to understand that we did a great job in every way.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kirsty H (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 9 months of his life at The Lodge. During the time he was there he was well-cared for and treated with dignity and respect. The staff were caring and professional and also showed him kindness and affection. He had a lovely room with ensuite bathroom which were always kept spotless
and great care was taken to keep his clothes and possessions clean, tidy and safe. The Lodge provided a variety of interesting activities for residents to socialise and were always welcoming to any of my father's friends and family who visited.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for this review. We strive at all times to ensure the utmost privacy, kindness and respect, so important when a person is choosing a care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the day my mum was admitted to The Lodge I have been able to sleep! She was admitted at the end of June, the care she has received has been excellent. All the staff are friendly, caring and sincere with the residents and family! Standards of care, cleanliness, food, support, rooms etc., are outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara W (Resident) assisted by family/friend published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No shower in room. Another, male, resident entered my room in the middle of the night, I was sleeping at the time, he awoke me and I was very frightened by this experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian J (Respite Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is efficiently run with caring and considerate staff. At no time did I feel 'put upon' or 'a trouble' to the staff. Every effort is made to make residents feel that this is their home, that they matter and are in charge of their own destiny.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter S (Son of Resident) published on 4 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge is by the best care home I have ever visited. There is a high staff/resident ratio and staff are both efficient carers and equally importantly human with a sense of humour. They genuinely seem to like the residents.
The standard of the accommodation is very high and the food excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anna H (Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at my home in a very bad way after a complicated operation and unable to walk. The carers were well trained and had to be told once how to move me. After 3 weeks I was allowed to start walking so there no holding me! Carers helped so much and never denied me help and encouraged me a lot. After
4 weeks I returned home, the only home in Exeter. I left feeling much better than when I went in. I had various medical problems, all well cared for by the nurses. Many thank. I may return!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L D (Daughter-in-law of Resident) published on 1 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. My father in law is very well cared for and all of his needs are met.
Most importantly he is very happy.
I think that could be to do with the delicious food and attentive staff!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for The Lodge is calculated as follows: ( (328 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 350 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2021

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Deborah

Deborah Skinner

Job Title: General Manager

Having trained as a nurse in Plymouth and achieving a BSc Hons degree in psychology a few years later, Deborah has been General Manager at The Lodge since 2006. Under Deborah’s leadership The Lodge attained an ‘Outstanding’ Care Quality Commission rating in March 2020, a reflection of the hard work and dedication of all staff and of the exceptional care provided to our residents.


In spite of working in several specialisms including surgery and paediatrics, elder care was to become a lifelong passion of Deborah, as shown by over 20 years in the care home industry. Remaining passionate about The Lodge residents and staff has never presented a challenge, as the role of General Manager is more than just a job – it becomes part of an extended family for many working there, as our long service records show.