The Lodge

22 Spicer Road, Exeter EX1 1SY
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9.9 75 Reviews
  • The Lodge, Exeter
Originally designed as a home for a successful Exeter family in the late 1880s, The Lodge is an impressive Victorian villa with extensions added throughout the years, with the latest completed in 2018. The whole home provides an excellent standard of accommodation to suit everyone, including suites for couples and it is still very much a home today, providing the highest standards of nursing and residential care to people who appreciate the sense of refinement with a homely ambience.

The Lodge's philosophy is to provide 'exceptional care for the individual' and it is evident in everyday life at The Lodge, from the fine dining experience, to the varied activities in the social calendar that cater for a wide range of hobbies and interests. Located in the heart of Exeter, The Lodge is a beautifully designed care home offering tailored residential, nursing, and respite care. With 50 thoughtfully furnished rooms, it provides a tranquil yet engaging environment for its residents. Surrounded by mature gardens and scenic views, The Lodge offers the perfect balance of serenity and accessibility. A lively activities programme encourages residents to explore their interests, with opportunities including music therapy, arts and crafts, and regular outings. Dining is a highlight, with delicious, chef-prepared meals served in a welcoming atmosphere that fosters community and conversation. The Lodge is a home where care, comfort, and connection come together seamlessly.

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Care Provided by The Lodge

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Deborah Skinner (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for The Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,900
    • Self-Funded Nursing Care from £2,200
    • RESPITE Self-Funded Residential Care from £2,000
    • RESPITE Self-Funded Nursing Care from £2,300

  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact The Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Limited parking at the front of the building. Telephone for access to the rear of the building. Otherwise short term on street paid parking or a car park some 400 yards away, also paid.


The Lodge Reviews (75)

Total of 75, showing 61-75
9.9

The Lodge has a Review Score of 9.9 (9.929) out of 10, based on 30 reviews in the last 2 years. Over all time The Lodge has 75 reviews.

Overall Experience

  • 68
  • 7
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Review from Neil T (Son of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An incredibly supportive and professional establishment offering high levels of skill, compassion, competency and standards. Leagues above the others.

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Review from Indrajit D (Son of Resident) published on 24 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

'This is by far the best run care home I have ever encountered'. The standard of care provided is consistently excellent. On the first visit, I was immediately struck by the warm atmosphere of the place and close attention to detail. Staff always seem friendly and treat my mother with respect. I have
also experienced good rapport with other residents. There is a great social calendar that accommodates individual needs well. The catering/dining are of equally high standard. My family had a very enjoyable lunch by invitation from my mother. Something that particularly impresses me is how standards on all levels are maintained regardless of which staff happens to be on duty. I visit my mother regularly but feel confident that she is in good care when I am not around. The Lodge is a jewel in the world of residential care and nursing homes.

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Review from Bob B (Resident) published on 26 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A hip operation was planned at a nearby Hospital.


With nobody at home to look after me, I opted for two weeks of convalescent care at The Lodge.


Two and a half days after my hip operation, the care home Manageress personally transported me from the hospital, and also was very helpful throughout

my stay.


My room had all the features needed following a hip operation, particularly an electrically adjustable bed, and in the bathroom, a raised toilet seat and suitable hand grab holds.


Additionally, there was the assurance of an electronic nurse call system working day and night.


Food at The Lodge was varied and excellent, and always took account of my personal dietary requirements - The Manageress even shopping to obtain special requests !


There are adequate corridors and stairways at The Lodge to provide for walking exercise as needed.


Just one week after convalescence at The Lodge, I am walking without sticks, driving my car, and about to participate in a gliding competition !


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Review from Nicholas W (Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class in every way. spent time with them after a major operation. Nothing was too much trouble for the residents. One was treated with great respects by 'all' staff.

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Review from Sofia M (Regular Volunteer) published on 15 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Volunteered here all year round, talking and helping out with particular residents. Residents extremely well looked after and nurses and staff are always patient and cheery. There are a wide variety of activities and day trips held for the residents which they seem to thoroughly enjoy.

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Review from Ken K (Resident) published on 25 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found The Lodge to be an absolutely splendid Care Home. The whole atmosphere of The Lodge is friendly, relaxed and warmly welcoming. Staff are invariably courteous & friendly, and they try to make the residents feel comfortable and valued.


The menu here is exceptionally good in variety and

preparation - it is quite the best mass cooking I have ever encountered: suggestions are followed up quickly, as in the addition of roast parsnips to the menu and pepper mills supplied to each table. I have lived most of my life under mass cooking, and the Lodge is comfortably the best I remember.


Each resident has their own room, with en suite facilities, which is cleaned daily. There is no obligation to join other residents for meals, and food can be taken in your room or in the communal restaurant, where a waitress service operates.


The Lodge has a very varied set of activities, in which you can participate on a voluntary basis if you wish, plus a weekly trip to a local attraction.


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Review from D B (Regular Volunteer) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last 17 years I have been a visiting chaplain (RC) on a regular basis. All the residents I visited were very happy and contented. It has always been evident to me that the care and support is of the utmost standard. In the 80's my mother was a resident at The Lodge. She has already been a resident
at a care home in Exeter where she was extremely unhappy. When she moved to The Lodge she was very happy and died there in 1990.

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Review from Rachel (Daughter of Resident) published on 24 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident at The Lodge for over two years now and in this time the care from all members of staff has been exceptional. The support and care shown to me throughout this very difficult time has been incredible from every member of staff, from the kitchen, housekeeping, office, event
planners, managers, nurses and carers. They have been most caring to my Dad and myself and it feels like one big happy family rather than a nursing home. The nurses and carers are absolute angels and I will always be so very grateful to all.

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Review from Steve A (Son of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at The Lodge for a short term stay of approximately three months before he went home after being hospitalised. Unfortunately my father would have loved to come back to live at The Lodge but he has the start of dementia and the home is not registered for dementia care.

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Review from Mary S (Power of Attorney of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has always demonstrated courtesy, kindness and approachability and efficiency. The latter was displayed when on visiting my friend, another resident with mild dementia wandered into the room and told us her skirt was wet. Clearly she has been slightly incontinent. I went to find a nurse
and reported it. I had hardly returned to my friends room when a nurse arrived to take care of the situation and the resident re-appeared a few minutes later washed with changed clothing and ready to chat again. There is exceptional team work and a very high standard of care in The Lodge.

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Review from P G (Friend of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend always talks about the staff with the high regard. One of the carers in the night shift sewed some buttons on my friends blouse in her tea break. This really helped my friend and made her feel loved. All staff are friendly, polite and welcoming. As a friend visiting The Lodge I find it a very
pleasant place with family attitudes/friendliness.

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Review from J. David R (Son of Resident) published on 22 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

By the time my mother decided that it was time for her to move into a care home, through her voluntary work for Exeter Cathedral, she had spent many years visiting people in care homes and hospitals in the area. She had done her research and knew exactly where she wanted to go to in order to get the
best possible care, in beautiful surroundings and enjoy the warm, friendly atmosphere while at the same time having a very well laid out en-suite room of her own.

The food is excellent (I can vouch for that!) and there are so many outings and activities, including music, poetry, theatre, yoga - plenty to occupy the mind and body, indeed never a dull moment ... especially for the staff who work so hard and are so imaginative and creative! The staff deserve a special mention. When you meet a member of staff at The Lodge, it becomes obvious that they are not just doing a job, it is a vocation. It is very reassuring to know that my mother is so happy and well cared for.

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Review from Briony B (Daughter of Resident) published on 30 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed emergency respite care, and I did not want to separate my parents, my mother is 86 with cancer and my father is forgetful and 93. I called the home on a Saturday, and they went over and above the call of duty to help me, by Monday they had finished decorating two rooms and we moved
them both in. My mother is getting the most fantastic nursing and care, and my father is having a ball. They are both very happy, I do not live near Devon and my brother lives abroad, and The Lodge have been amazing. I really do not have any problems that I can think of. I am now in talks with both my parents about possibly staying at The Lodge for their future care, and they both are very happy to do so.
Thank you to the Manager for all your help.

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Review from Marion M (Daughter of Resident) published on 8 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise the management & staff enough. I've worked for Social Services caring for the elderly and vulnerable adults, for over 20 years the quality of care, meals are second to none, As a family member if you want peace of mind knowing your loved one is safe & secure, being cared for The Lodge is
the place.

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Review from Chris T (Resident) published on 21 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Please provide more of same service.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for The Lodge is calculated as follows: ( (328 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 350 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2021

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Deborah

Deborah Skinner

Job Title: General Manager

Having trained as a nurse in Plymouth and achieving a BSc Hons degree in psychology a few years later, Deborah has been General Manager at The Lodge since 2006. Under Deborah’s leadership The Lodge attained an ‘Outstanding’ Care Quality Commission rating in March 2020, a reflection of the hard work and dedication of all staff and of the exceptional care provided to our residents.


In spite of working in several specialisms including surgery and paediatrics, elder care was to become a lifelong passion of Deborah, as shown by over 20 years in the care home industry. Remaining passionate about The Lodge residents and staff has never presented a challenge, as the role of General Manager is more than just a job – it becomes part of an extended family for many working there, as our long service records show.